ecrda: loan officer training - session 4

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Coaching SMMEs to remove risky business assumptions

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Page 1: ECRDA: Loan officer training - Session 4

Coaching SMMEs to remove risky business assumptions

Page 2: ECRDA: Loan officer training - Session 4

An opportunity for impact

• Coaching SMMEs to remove risks

• Better deals with less risk

• Can assess the entrepreneurs progress over time

Page 3: ECRDA: Loan officer training - Session 4

Effectual thinkingThe logic of expert entrepreneurs

Page 4: ECRDA: Loan officer training - Session 4

Source: Sarasarvathy (2011)

3 40 start upsto

$200 million to $6 billion

1IPO

Page 5: ECRDA: Loan officer training - Session 4

Bird-in-the-hand principleBegin with your means

Page 6: ECRDA: Loan officer training - Session 4

People

Knowledge

Resources

Market

GapPlan

Market

Research

Causal thinking

Page 7: ECRDA: Loan officer training - Session 4

Opportunities

Knowledge

People

Resources

Outcome

Outcome

Outcome

Outcome

Outcome

Outcome

(Imaging a possible new end using a given set of means)

Effectual thinking

Page 8: ECRDA: Loan officer training - Session 4
Page 9: ECRDA: Loan officer training - Session 4

Opportunities

Knowledge

People

Resources

Outcome

Outcome

Outcome

Outcome

Outcome

Outcome

Effectual Thinking

(Imaging a possible new end using a given set of means)

Page 10: ECRDA: Loan officer training - Session 4

Gum trees

Piping

Library

books

Bicycle pump

Motivation to

help

Page 11: ECRDA: Loan officer training - Session 4
Page 12: ECRDA: Loan officer training - Session 4

Think a lot. Let’s create a plan.

Make progress with what you have.

Page 13: ECRDA: Loan officer training - Session 4

Minimum variable product

MVP definition:

A product you can create quickly that customers will use/buy

Page 14: ECRDA: Loan officer training - Session 4
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LESSON: LEVERAGE OTHER BUSINESSES

Page 16: ECRDA: Loan officer training - Session 4

2 HOUR SEMINARS Book

Lesson: Be creative with delivery

Page 17: ECRDA: Loan officer training - Session 4

ANAT FOOD CHAINFLEE MARKET STAND

Lesson: A low cost way to deliver the product

Page 18: ECRDA: Loan officer training - Session 4

Lesson: Manually deliver the product

Page 19: ECRDA: Loan officer training - Session 4

Skinned Wordpress sight

Filemaker to create PDF coupons and emailed

LESSON: USE EXISTING TOOLS AND PRODUCTS

Page 20: ECRDA: Loan officer training - Session 4

LESSON: DO IT MANUALLY

Page 21: ECRDA: Loan officer training - Session 4
Page 22: ECRDA: Loan officer training - Session 4

Lesson: Leverage other businesses

Page 23: ECRDA: Loan officer training - Session 4

2 hour seminars Book

Lesson: Be creative with delivery

Page 24: ECRDA: Loan officer training - Session 4

ANAT FOOD CHAINFLEE MARKET STAND

Lesson: A low cost way to deliver the product

Page 25: ECRDA: Loan officer training - Session 4

Lesson: Manually deliver the product

Page 26: ECRDA: Loan officer training - Session 4

Skinned Wordpress sight

Filemaker to create PDF coupons and emailed

Lesson: Use existing tools and products

Page 27: ECRDA: Loan officer training - Session 4

Lesson: Do it manually

Page 28: ECRDA: Loan officer training - Session 4

Affordable loss principleProtect the downside

Page 29: ECRDA: Loan officer training - Session 4

Richard griffin

Page 30: ECRDA: Loan officer training - Session 4

Richard griffin

“It was the first time in business that I felt real shame,” he says. “I couldn’t pay bills, I couldn’t pay staff, family and

friends who had invested in me and the business lost huge amounts of money and it was all because of me. It was the first time in my life where I just couldn’t find a way to come

up with a second plan. There was this thing that was beyond my control that I couldn’t fix – and it just broke me.”

Page 31: ECRDA: Loan officer training - Session 4

Risk takers?

Page 32: ECRDA: Loan officer training - Session 4

Risk takers?

Page 33: ECRDA: Loan officer training - Session 4

Risk Taking

Page 34: ECRDA: Loan officer training - Session 4

I’ll start cheap make sure I… cover my cost don’t have to take huge risks…. uhm… one thing I’m sure about my

experience… never take any risk if you can help it… it is just the opposite of what most people think about….

Entrepreneurs [E5]

Page 35: ECRDA: Loan officer training - Session 4
Page 36: ECRDA: Loan officer training - Session 4

Source: Omidyar (2002)

“Back when I launched eBay on Labour Day 1995, eBay wasn’t my business – it was my hobby. I had to build a system that

was self-sustaining… …because I had a real job to go to every morning. I was working as a software engineer from 10 to 7,

and I wanted to have a life on the weekends. So I built a system that could keep working – catching complaints and

capturing feedback – even when Pam and I were out mountain-biking, and the only one home was our cat.

Page 37: ECRDA: Loan officer training - Session 4

Jean Marc-Tostee

Page 38: ECRDA: Loan officer training - Session 4

Time

Size

‘92 – Gotcha, Wrangler Agencies

& Biotribe factory

R30 million – ‘98

100 employee – ‘97

R50 million - ‘01

Page 39: ECRDA: Loan officer training - Session 4
Page 40: ECRDA: Loan officer training - Session 4
Page 41: ECRDA: Loan officer training - Session 4

Time

Size

‘92 – Gotcha, Wrangler Agencies

& Biotribe factory

R30 million – ‘98

100 employee – ‘97

R50 million

Chinese Imports

R6 to R13 to dollar

- ‘01

Page 42: ECRDA: Loan officer training - Session 4

Having lost my business so suddenly, I was now

setting up a licensing base and succeeding in

spreading my risk across a number of products,

licensees and manufacturers. We have the brands,

they have the factories. With this licensing model,

we find the best manufacturers and negotiate a

win/win partnership with them – I provide the

product ideas and brand knowledge and they

produce products they are already successful at

making, but under our brand. Together we have a

thriving business.

Page 43: ECRDA: Loan officer training - Session 4

Time

Size

‘92 – Gotcha, Wrangler Agencies

& Biotribe factory

R30 million – ‘98

100 employee – ‘97

R50 million

Chinese Imports

R6 to R13 to dollar

2 employees – ‘05

- ‘01

R160 million – ‘09

’04 – 20 Licenses

‘01 – Licensing model

Page 44: ECRDA: Loan officer training - Session 4

With the benefit of hindsight, I know now that back

in 2001 the business I had built was hugely

exposed to external risks. Today, I would not

employ that many people. I would not make and

distribute so many diverse products from just one

facility. It makes far more sense to outsource

production to manufacturing and distribution

experts who have all the expertise and channels in

place. I would, and do, take forward cover on any

international forex importing and exporting we do.

I keep overheads to an absolute minimum and

maintain tight control over all financial aspects of

the business.

Page 45: ECRDA: Loan officer training - Session 4

Do everything you can to lower the risk of failure

and protect yourself if you fail.

Page 46: ECRDA: Loan officer training - Session 4

I always go into a deal anticipating the worst. If you plan for the worst—if you can live with the worst—the good will always take care of itself.

Page 47: ECRDA: Loan officer training - Session 4
Page 48: ECRDA: Loan officer training - Session 4

Coaching SMMEs to remove risky assumptions

Page 49: ECRDA: Loan officer training - Session 4
Page 50: ECRDA: Loan officer training - Session 4

What would you suggest this entrepreneur do? (15 mins)

Page 51: ECRDA: Loan officer training - Session 4
Page 52: ECRDA: Loan officer training - Session 4

What would you suggest this entrepreneur do? (15 mins)

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Conclusion

Page 54: ECRDA: Loan officer training - Session 4
Page 55: ECRDA: Loan officer training - Session 4
Page 56: ECRDA: Loan officer training - Session 4
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100 MILLION TREES SAVED

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Page 59: ECRDA: Loan officer training - Session 4

HAGEN STEHR

Page 60: ECRDA: Loan officer training - Session 4

PROBLEMS