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ECONOMICDEVELOPMENTHas your company adopted a mission statement that focuses on how the revenue generated

contributes to the wealth not only of its owners and employees but also for its stakeholders and

the surrounding community?1.Ourmissionispureandsimple–weinspireandnurturethehumanspiritthroughgoodhealthyfoodthatcomesfromagoodplace.AtTiato&AnCatering,weunderstandthatoursuccessisdependentonthesuccessofthecommunity.FromourSantaMonicaneighborsandfellowbusinessprofessionalstotheneighborswhereourfoodisgrown–wearecommittedtohelpingcommunitiesthrivewherewedobusiness.Bringingpeopletogetherinawelcomingenvironment,inspiringahealthywayofeating,andmakingapositivedifferenceinpeople'slives–iswhatwedoandhowwebringgoodnesstothecommunity.It’sacommitmentwemaderootedinthebeliefthatwecanbalanceprofitabilityandasocialconscience.Tiatosourceslocal,healthyandsustainableproductsfromfruitstoseafood,hireslocally,andutilizessustainablegoodsintheretailmarket,restaurantandcateringservices.Weoptforsmalllocalvendorswithsuperiorproductswhenwedoourshopping.

What is your company long-term sustainable economic development strategy and how does

your company implement policies to that end? 2.Tiato’slong-termsustainableeconomicdevelopmentstrategyistoofferahealthyandsustainablediningexperiencewithawidevarietyofmenuitemsinanextraordinarilydiverseeco-chicvenuespace–that’slocatedinaLEEDCertifiedbuilding.LocatedintheheartofSantaMonica’sbusinessdistrict,TiatoisopenMondaythroughFridayforbreakfastandlunchandoffersguestsafull-service,quickserviceorto-goservicediningoption.Weofferthesediverseproductsandservicesbecauseweareawareofourcustomer’sdiverseneeds.TiatoislocatedintheLionsgate/ViacomBuilding.Ourcustomerbaseisdiverseandissplitbetweenassistants,interns,studioheadsandtoplevelexecutivesfromourbuildingandsurroundingbusinesses.Whenestablishingourbusinessinthiscommunity,wemadeaconscienceefforttokeeppricesloweronthequickservicemarketsideversusthefullservicediningside,toprovideguestsonabudgetahealthydiningoptionthatalsofitstheirwallet.Wealsoofferanorganicsaladbarandchargebythepoundsocustomerscanorderasmuchoraslittleastheylike.GuestscanchoosetodineinsideTiato’seco-chicdiningroomoroutdoorsinTiato’ssustainableherb&citrusgarden.TheoutdoorgardenareaatTiatoisasereneeco-conscioussanctuaryinthecityandboaststhelargestoutdoordiningspaceontheWestsideindependentofahotel.Thespacewasdesignedtobewelcomingandrelaxing.Itofferspeopleatworkanice“break”andservesasaneighborhoodgatheringplace.Tiatooffersawidevarietyofhealthy,organic,gluten-freeandveganmenuoptionsinadditiontoaretailmarketwithhealthysnacks,vegantreats,anfreshorganicjuicebarand“acoffeebarthatgivesback.”Inaddition,Tiatodoublesasaneventspaceandiscapableofhostingawiderangeofpartiessizedfromanintimategroupof12intheprivatediningroomtoa500persongalaintheoutdoorgarden.WiththehelpofAnCatering,Tiato’sfullserviceeco-friendlycateringcompany,Tiatoisabletohostavarietyoffunctionsfromweddings,bar/batmitzvah,toredcarpetcorporatefunctions.AnCateringwasproclaimed“StarCaterertotheStars”bytheLosAngelesTimes,andcomplimentstheeventplanningservicesatTiato’sbeautifulvenue.

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Tiatohasbecomeagreatplaceforfundraisersandcommunityevents,andhasbeenkeyingeneratingdollarsforwell-deservedcauses.Tiatofocusesonhumanconnections,andintegratesthewishesanddesiresoftheCityofSantaMonica’sresidentsandbusinessprofessionals.Wearecommittedtoupholdingaculturewherediversityisvaluedandintegrateddailyinourbusinessdecisions.SurveysandImplementationsWeunderstandthatinnovationofproductsandservicesiskeytothesuccessofacompanyandweareproactiveinassessingourcustomer’schangingneeds.BeforeTiatoopenedinMay2010,wetookseveralcommunitysurveystofindoutwhattypesoffoodtheresidentsandbusinessprofessionalsinthelocalSantaMonicaareawantedservedattheircommunityrestaurant.Whenwereviewedthesurveys,wereceivedanoverwhelmingresponsefornotonlyorganicandsustainablemenuitems,butthecommunitywantedveganandgluten-freemenuoptionsaswell.Tiato’schefshavecreatedaninnovativemenuasdiverseastheneighborhood.Weproactivelystepoutintothecommunity,invitedorneighborsinforafreemacaroonandforfeedbackandsuggestions.Weunderstandthatweservethecommunity,anditisoneofourgoalstogivethecommunitywhattheywant.In-storeweofferrecycledcommentcardsandasuggestionbox,aswellas,alinkonourwebsitetosenduscomments.Wesendperiodicemailsurveys“ACookieforyourthought,”askingcustomerstogiveusfeedbackontheirexperienceinexchangeforonetheirfavoriteTiato’schocolatecookies.Manyofourideasforourmarketproducts,ourmenuitems,andourvenuedesigncamedirectlyfromourcustomers.Weareconstantlyfocusedonremainingcompetititiveintheareasofcustomersatisfactionwithafocusonprice,qualityandservice.OneofthemissionsatTiato&AnCateringistoprovidevaluetoitscustomers,whethertheyaredininginorbookusforaprivateevent,theguestswillfindthefood,experienceandambiancetobe“bestinclass”andprovidegreatvaluetothecustomerforthedollarsspent.Weunderstandthatguestshavemanydiningandvenueoptionsandwetakegreatprideinunderstandingthecustomer’sneeds,fulfillingandanticipatingthoseneeds.Webelievethatbyprovidingguestswithahighqualityproductatafairpriceandbyconnectingwithourcustomers,weareabletogivethemwhattheydesire–ahealthy,uniqueandsustainableproductthatequalshappinessandhealthywayofliving.Ourcompanysustainableeconomicst rategyfocuseson5keyelements:employees,customers,suppl ier s,ourcommunityanddesign. Employees-Weseekoutandengageemployeeswhoareasdiverseasthecommunitiesweserve.Focusingonemployeedevelopmentbyeducatingandengagingouremployees,andalwaysgettingtheirfeedbackandthoughts.Customers-WeextendthesustainableTiato&AnCateringexperiencetoallcustomers,recognizingandrespondingtotheiruniquepreferencesandneeds.Weguaranteeanexceptionalcustomerexperiencebyconnectingwithourcustomersinaculturallyrelevantway.Communit ies-Wesupportandinvestourlocalneighborhoodsthroughstrategicpartnershipsandeconomicdevelopmentopportunitiesthatdeepenourtieswiththecommunitiesweserve.DonateourspaceforLocalartevents,suchasArtofPalooza,whichallowslocalartiststoshowcasetheirartandmusicinourvenue.

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Suppl iers-Wewelcometheproductsoflocalfarmers,smallfamilyownedvendorsandeco-friendlysuppliers.Weconsistentlyworkandseektodiversifyoursuppliersandincreaseourlistofminorityandwomenownedsuppliers.Design–Weareuncompromisingwhenitcomestothematerialsusedinthedesignofourrestaurantandeventproductions.Weremainenvironmentalconsciousinallthatwedoandmaterialswechoose.

Theeffectivnessandresultsofoureffortscanbeseeninourgrowingbusinessandattentionfromthepress.WehavehadanoverwhelmingresponsetoTiatoasawestsideeco-chicvenuespace.DailyCandyhailedTiatoas“Anexoticbent&acasualecoindustrialvibe.“Becauseofoureco-friendlyendevors,AnCateringwonBizBash’sprestegiousCatereroftheYearAwardforanallveganmenuthatwecreated.Tiatohasbeenproclaimedas“SantaMonica’shiddengem“bytheSantaMonicaMirror.TiatoandAnCateringconsistentlymakeheadlinesinpublicationslike:TheLosAngelesTimes,KTLA,AngelenoMagazine,LAConfidential,GoodDayLA,WallpaperMagazine,Genlux,theSantaMonicaMirror,CSQMagazine,BizBash,DailyCandy,EaterLAandWestsideMagazine…justtonameafew.How does your company improve the productivity of individual employees, groups of

employees and operations? Such policies may focus on skill building, team building and other

strategies?3.Tiato&AnCateringisrelentlesslydedicatedtoincreasingtheproductivityofouremployees,initiativesandgeneraloperations.AsetgroupcomprisedofOperationsDirector,HRDirectors,ManagingPartnersandoutsideconsultantsmeetregularlytofocusonavarietyoftopicsfromoperations,managementtobudget.Ourmeetingsareopentoinputfromemployeesandweencouragethatinput.Twotimeseachyear,weholdathreedayoperationalbootcampwherewefocusonlogistics,brandgoals,andserviceobjectives.TheentireteamisinvitedtojointheAnFamilyandattendtheevent-itgivesustheopportunitytodiscussourcorebrandvalues,companygoalsandlogisticalissuesthatcanbeovercometoincreaseproductivity.Itisalsoatimewheneachemployeehasanadditionalopportunitytogivesuggestionsandfeedback.Webelievethataproductiveteamsavesthecompanydollarsthatcanbeputbackintothecompanyandusedtocreatemorejobsforthecommunity.How does your company commit to creating quality jobs (jobs of dignity for individuals) as

well as job growth in the community?4.Ourcompanyiscommittedtocreatingqualityjobsaswellasjobgrowthinthecommunity.Tiato&AnCateringhasmanyleadersbutonecommonculture–aculturededicatedtocompassionateandqualityservicetoourcustomers.Thatcommitmentalsoextendstoemployees.Weareanorganizationofleaders,supportstaffandmentors.Eachhasanimportantparttoplayinoureffortstobetterthehumancondition.Weenjoyadiverseemployeepopulationrepresentingavarietyofages,ethnicitiesandprofessions.Respectforthisblendofperspectivesisdemonstratedby: •Aworkplacethatvaluesyouasanindividual,treatsyoufairlyandissupportiveof communityinvolvement. •Aninclusiveworkenvironmentinwhichwe: —Treateveryonewithfairness,dignityandrespect. —Recruitandretainadiversestaffreflectiveofthecustomersand communitiesweserve. —Celebrateourculturaldifferences. •Managerswhoarevisible,accessible,practicean“OpenDoor”philosophy

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Weliketoseeandweencourageinnercompanygrowth.Throughouttheyear,Tiatoanditssisterrestaurantshost“EmployeeTeamTrainingDays”whereanyofHouseofAn’semployeeshavetheopportunitytojoinfellowteammemberstorefinetheirserviceskillsorlearnnewskillsiftheywishtoadvancefromtheircurrentposition.Our“ManagerMentorProgram”wascreatedtoofferemployeeswhohaveworkedwiththecompanyforovertwoyears,theopportunitytoadvancetoamanagementpositionwithintheHouseofAnumbrellaofrestaurants.Weencourageouremployeestoparticipateandofferfunprizesforthosewhoshowcommitmenttoserviceexcellence.Tiato&AnCateringbelievethatconductingbusinessethicallyandstrivingtoalwaysdotherightthingarevitaltothesuccessofthecompany.BusinessEthicsandComplianceisaprogramthatsupportsourmissionandhelpsprotectourcultureandthereputationofourbrandbyprovidingresourcesthathelpemployeesmakeethicaldecisionsatwork–thereforecreatingafun,honest,encouragingandprofessionalworkenvironmentforallofouremployees.Tiato&AnCateringempowersallemployeestoconsistentlymakegooddecisionsthatimpactourreputationeveryday.IndividualactionsatworkshapehowthecommunityviewsTiato&AnCatering,whichiswhyit’ssoimportantthatouremployeeseachtakeresponsibilityforourmissionandactfairlyinallsituations.Ifoneofouremployeesisunsureofwhattodoinanygivensituation,weteachthemthattheyhavesupportandhaveenactedacompany-wideopendoorpolicy.Fromthebeginning,wehaverecognizedthatouremployeesarecriticaltoourcontinuedsuccessasbotharestaurantandavenue.Tiatowasproclaimeda“HiddenGem”bytheSantaMonicaMirrorandAnCateringwasproclaimed“StarCaterertotheStars”bytheLosAngelesTimes,andthatisduetothedirectresultofouremployees.Howweconductourbusinessandhowwetreatothers-ourfellowemployees,customers,communities,suppliersandshareholders-willcontinuetodeterminehowthecommunityviewsTiato&AnCateringandwillcreatemorejobsforthecommunityasourbusinessgrows.Becausewetreatouremployeesasstakeholdersinourcompany,weprovideaworkenvironmentwhereouremployeesareanintegralpartofthesuccessofourcompany.Webelievethatwe,asacompany,arenotonlycaretakersofTiato&AnCatering’sreputationbutarecaretakersforouremployeeswellbeing.Thisiscoretothesuccessofourbusiness.SOCIALRESPONSIBILTYWhat work-life and social policies and programs does your company offer to employees?1.Ourmissionstatementremindsusthataboveallelsewearecommittedtotheimprovementofhumanlifethroughhealthy,organicfoodsandasustainableenvironmentforall.Whenwespeakofourmission,weusuallythinkaboutourdedicationtoourcustomersandourcommitmenttothem.Wearealsoequallycommittedtoouremployees.Ouremployeesarepartofanorganizationwithalonghistoryofcompassionandservicetoourloyalcustomers.Thedegreetowhichweasanorganizationcanprovidehighqualityfood,impeccableserviceandanuncompromisingeco-friendlyambianceishighlydependentonhowwellouremployeesareabletoperformtheirjobsandhowhappytheyareperformingthoseduties.

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Tiato&AnCateringiscommittedtoprovidingouremployeeswithahealthyworkenvironmentandrewardingcareer.Theseguidingprinciplesreflectourcommitmenttoouremployeesinfiveareas:Culture,Leadership,Voice,CompensationandRewards,andStaffing.AsamemberoftheTiato/AnCateringfamily,ouremployeescanbeassuredof: •Asafeandnon-toxicplacetowork •Havingthetools,equipmentandtrainingnecessarytoefficientlyperformtheir duties •Openandavailablecommunicationwiththecompanyowners,HRdepartment, supervisorsandtheleadershipofTiato&AnCatering •Afairapplicationofworkplacepolicies,proceduresanddisciplinary proceedings •FairandunderstandablecompensationandbenefitsTiato&AnCateringisafamilyownedbusinessandsowe“getit”whenitcomestofamily,andweoffermanyfamily-friendlypoliciesandbenefitsforouremployees.Ourgenerousmaternityandpaternitypolicyprovidesupto52weeksunpaidleaveforcertainfamilyandmedicalreasonsthatqualifycouldreceiveupto52weeksofunpaidleaveforemployeeswhohaveorwhosefamilymemberhasaseriousillnessintheUnitedStates.Ourfulltimeemployeesareofferedsomeofthebestlifeinsurancepolicyoptionsavailable.Wealsoofferdiscountedyogaandhealthclubratesforouremployeesthroughourpartners.Whetherit’soneofourdishwashersorourgeneralmanagers,weofferemployeesaflexiblescheduleandtheabilityto“tradeshifts”asneededandwithnoquestionsasked.Manyofouremployeesarealsoparentsandstudents.Whiletheshifthoursareset,weofferouremployeestheflexibilityandopportunitytoworkasfeworasmanyhoursastheywouldlike.Welistentoouremployeesandunderstandthateveryonehasdifferentcircumstances,andwedoourbesttoaccommodatethoseemployeeswhoneedspecialassistance.Frequently,weaskouremployeestoreviewus!Weliketomakesurethatwearealwaysgoingaboveandbeyondthestandardbenefitspackagetokeepouremployeeshealthyandhappy.Tiato&AnCateringsolicitsinputforbenefitsbydesignatingoneindividualinHRtooverseeallbenefitsuggestionsandrequests.Frequently,throughouttheyear,allnewandproposedemployeebenefitsandconcernsarereviewedbytheHRdepartmentandTheAnFamily.OurHRdepartmentishappytotakedirectphonecallsandemailsfromemployeeswhomayhaveconcernsorsuggestionsaboutbenefits.Additionally,Tiato&AnCateringregularlyreviewcompetitorbenefitsandpaytomakesureweareaheadofthegame;weofferouremployeesoneofthebestplacestoworkinthecommunity.Ifanemployeeismovingoutoftheareaorchangingcareers,weunderstand,andwearealwayshappytowritelettersofreferralthatcomestraightfromthecompanyowners.Afteranemployeehasbeenwiththecompanyfortwoyearsormore,weoffertuitionassistanceprogramstohelpthatemployeefurthertheireducation.Weoffernointerestloansthatcanbeusedfortuitionandbooksandlettheemployeepaybacktheloanovertime.Foremployeeswhohavebeencommittedtothecompanyforoverthreeyears,weoffertrainingandtuitiongrantsandschedulingflexibility.

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What is your company doing to create a positive work environment?2.Tiato&AnCateringbelieveapositiveworkenvironmentiskeytothecontinuedsuccessofthecompany.Ouremployeesaretheeyesandearsofouroperationandouropendoorpolicyisakeyingredienttoourpositiveworkenvironment.Our“AskingforGuidanceandVoicingConcernsOpenDoorPolicy”coincideswithourAnti-RetaliationPolicy:Tiato&AnCateringdoesnottolerateretaliationagainstorthevictimizationofanyemployeewhoraisesconcernsorquestionsregardingapotentialviolationoftheStandardsofBusinessConductoranyTiato&AnCateringpolicythatheorshereasonablybelievestohaveoccurred.Tiato&AnCateringmakeiteasytovoiceconcerns.Ourcorevaluesrequirecompliancewiththelaw,aswellasethicalconduct.Ifouremployeesfeelthatthesestandardshavenotbeenmet,needaccesstopolicies,orhaveanyquestions,weencouragethemtoaskforguidanceorvoicetheirconcernsbycontactinganyofthefollowingresources: OurOperationsManager,GeneralManager,KitchenManagerorOfficeManager OurDirectorofHR OneofourManagingPartners Anonymouslythroughoursuggestions/concernsboxlocatedintherestaurantofficeOuremployeesconcernsaretakenseriously,andallinformationprovidedistreatedinaconfidentialmanner.Whileweunderstandtheimportanceofeasyaccessforemployeestovoiceconcerns,wealsolovehearingaboutandimplementingouremployees’ideasandencouragethemtosharetheirthoughtswithusasoftenaspossible.Eachmonth,weofferanemployeegroupmeetingandbrainstormingsessionwhereemployeesareencouragedtoattendandvoicetheirthoughts.Weevaluateemployeestwotimesayearorwheneverrequestedbyacommittedemployeelookingforadvancement.Manyofourkitchenstaffstartedasinternsandhaveworkedtheirwayintoafull-timeposition.Does your company offer summer jobs, internships or other programs aimed at developing

skills and employability among diverse groups?3.Eachyear,theownersandChefvolunteertoteachHollywoodHearts–anon-profitorganizationthatteaches“atrisk”kidshowtocookhealthydishesattheirhome.WeofferinternexperienceforstudentsatculinaryschoolsandjobtrainingopportunitiestostudentsatSantaMonicaCityCollege.Tiato&AnCateringoffersummerjobopportunitiesforlocalstudents,kitcheninternshipsforculinarystudents,andminoritytrainingandfellowshipprogramsforindividualsinterestedingainingexperienceintherestaurantindustry.Tiato&AnCateringactivelyencouragemulticulturalindividualsandindividualsfromdisadvantagedbackgroundstoapplyforanopenpositionorenrollinHouseofAn’strainingprogram.Culinaryinternsgainhands-onexperienceinabustlinghigh-volumekitchenandlearneverythingfromcreatingmenuspecialstohowtocookforlargecateredparties.Inexchangefortheirhardwork,ourculinaryinternsgainfrontlineexperienceandknowledgefromourtopchefsandculinarymasters.Additionally,eachyear,TheAnFamilyFoundation,anon-profitorganizationestablishedbyTheAnFamily,hostsseveralwomenfromVietnamandplacesthemwithamentorintheorganizationtolearntheoperationsoftherestaurantindustry.

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How does your company support local charities and community programs? These may include

financial donations, in-kind contributions, community-volunteer incentives for employees, and

regular involvement with cultural or environmental local organizations.4.Tiato&AnCateringhasawellknownreputationforsupportinglocalcharitiesandcommunityprogramsandhasbeendoingsoforalongtime.Example1:OneofTiato’scustomersaskedtheownertohostaneventtoraisemoneyfortheJapanFoundation.Theownersagreed,donatedTiatoasavenuespaceandcateredtheevent.100%ofthenetproceedswenttobenefittheTsunamivictims.Tiatogottheneighborhoodinvolvedandraisedover$30,000forthecause.TheAnFamilyFoundationsupportsminorities,women,childrenandthearts.2.)EachyearTiatodonatesthevenuespacetothepreschoolnextdoortoprovidethegraduatingclassaplacetoholdtheir“lasagnanight”,wherethepre-kstudentscooklasagnaandservetheirparentsthefood.3)Eachyear,Tiato&AnCateringdonateseveralthousandsofdollarsingiftcertificatesandin-kindfooddonationstolocalareaschoolsandcharities.Whendonatingagiftcertificatetobeusedatacharityauction,andtomaketheitemsmoreexciting,Tiato&AnCateringcreateauniqueexperienceforthecharityorschooltoauction.Forinstance,onedonationitemmayincludedinnerforfouranda“meet&greet”withChefHeleneAntoaprivatecateredeventatTiatofor30people.Inthepast,thisitemhasbeenauctionedhasraisedmorethantenthousanddollars.Tiato&AnCateringarealsoveryproactiveincreatingpartnershipswithlocalcharities.4.)TheownersofTiatowereapproachedbyawomanlookingforasponsorshiptoridehermotorbikeacrossthecountry–thiswasnotanordinarysponsorshiprequest.Insteadofmoney,thewomanwantedtouseourkitchenoilandturnitintobiofuelforherjourney–ofcourseweagreed…andshemadeitacrossthecounty!5.)Annually,Tiatoparticipatesinthebuilding’s“WellnessFair”andpromotesfreshpressedjuiceandhealthyfoodoptionsatadiscountedpricefortheevent.6.)Whenchoosingourcoffeevendor,wenegotiatedwithourvendortodonateeightpercentofthedollarswespendwiththemwhenwepurchasecoffeetoTheAnFamilyFoundation.Inaddition,lastyear,TiatohostedaneventfortheWestsideFoodBank’sAnnualHolidayFoodDrive.Tiatoraisedover1200cansoffoodfortheevent.TiatoalsopartnerswiththeTJMartellFoundationandP.S.ArtsfortwolocallyheldSantaMonicaevents.Becauseofthisfamilyownedbusinesses’constanton-goingefforttogiveback,in2012,CASA(CourtAppointedSpecialAdvocates)recognizedtheAnFamilyandHouseofAnwithatophonorfortheirphilanthropicallyworkinLosAngelesandOrangeCounty.Theawardgalaraisedoveronemilliondollarsforthesingleevening–arecordnumberforanyCASAfundraiseranditwasdoneinnosmallpart,bytheAnFamily.STEWARDSHIPOFTHENATURALENVIRONMENTRegarding your company’s use of resource areas energy, water, waste and pollution

prevention, what conservation or environmentally-preferred measures does your company

implement? 1.AsaCertifiedGreenBusiness,Tiato&AnCatering’scontinuedsuccessdependsuponsustainingourenvironment,thepeopleinourcompany,thecommunity,andourbusiness.Tiato&AnCateringarecommittedtoaroleofenvironmentalleadershipinallfacetsofourbusiness.Wefulfillthismissionbyacommitmentto:

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•Understandingenvironmentalissuesandsharinginformationwithouremployees•Developinginnovativeandflexiblesolutionstobringaboutchange•Buy,sellanduseenvironmentallyfriendlyproducts•Recognizingthatfiscalresponsibilityisessentialtoourenvironmentalfuture•Instillingenvironmentalresponsibilityasacorporatevalue•Measuringandmonitoringourprogressforeachproject•EncouragingallemployeestoshareinourmissionEnvironmentalCommitment-Allemployeesshouldseekwaystoproactivelyaddresstheenvironmentalimpactsofouroperationsandsuggestwaysofchangetoourmanagement.Tiato&AnCateringunderstandsthatenvironmentalresponsibilityisnecessaryifwehopetopreserveourworldforgenerationstocome.Ourcommitmenttocontributepositivelytotheenvironmentisoftheutmostimportancetoourcompany.Weelaboratedfurtheronthiscommitmentin2007whenAnCateringwasfoundedandweadoptedourenvironmentalmissionstatement,whichguidesourapproachtominimizingourenvironmentalfootprint.Tiato&AnCateringhavecontinuouslyevolvedandexpandedourdefinitionofenvironmentalresponsibilityandwhatitmeanstobeanenvironmentalleader.Tiato&AnCateringhasalwaysbeencommittedtotheresponsibleuseofenvironmentalresources.That'swhywedesignedTiatofromtheground-upwithaneco-consciousmindandimplementedasetofeco-practiceswhenorderingfromourvendors.Tiatowasstrategicallydesignedtodramaticallyreducetheneedforartificiallighting.Floortoceilingwindowsallowampledaylightintotherestaurantwithouttheneedforhighenergyuselighting.Cafésensorsdimtherestaurantlightingduringthedayandautomaticlightsensorsshutoffthelightswhenaroomisempty.TiatoHVACsystemwasconvertedtoanenergyefficientsystemandtherestaurantappliancesareEnergyStarrated.EnergyStarisapartnershipamongapplianceandequipmentmanufacturers,theU.S.EnvironmentalProtectionAgency(U.S.EPA)andtheU.S.DepartmentofEnergytomanufacturerappliancesthatexceedgovernmentefficiencystandardsby10to25percent.Employeesareencouragedtoalertmanagementofanyunnecessaryuseofenergyorsuggestionstofurtherdiminishourfootprint.Wehavelowlighting,dimmerswitches,automatictimersthroughouttherestaurant,andcompostbins.Wehavemadereductionswhereverpracticalinourconsumptionofenergy,fuel,waterandmaterialsbydesigningTiatousingsustainablewoods,countertops,fabricsandlightingthataremoreenvironmentallyconsciousandenergy-efficientthanotherrestaurantconcepts.Weminimizewaterusewithlow-flowautomaticsinks,whilestillmaintainingthehigheststandardsofsanitationandfoodsafetyintheindustry.Ourofficecomputersaresettosleepaftertwominutesofnon-use.Wehavetworecyclebinsintheofficeandafullrecyclingstationinthecafé.Wehaveeducationalsignspostedinthecaféandpatronsareencouragedtolearnaboutrecycling.What procurement policies does your company maintain that specify the purchase of

environmentally preferable products such as paper and office supplies, food, cleaning

supplies, building materials and furnishings, and energy and water efficient equipment? This

could include contracting with suppliers that provide environmentally preferable products or

services.2.Tiato&AnCateringhasdevelopedanenvironmentallyfriendlyprocurementpolicyfor

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and sunshine, and watch as it grows into beautiful wildflowers. Plantable paper is a biodegradable eco-paper that is made with post-consumer

materials - no trees were harmed in the making of this paper

food,restaurantsupplies,paper,cleaningsupplies,buildingmaterials,décor,energyandwaterefficiencyequipment.Ourmanagementstaffcontractswithlocalvendorstoprovideeco-friendlyandorganicproductsthatweuseinourcompany.Ourstaffuniformsaremadefromeco-friendlyfabricandtheinkissoybased.FOOD/RetailProducts:Ourchefsshoplocalforsustainableandorganicingredientsthatmakeupthedishesonourmenu.Webelievethatifwesupportlocalsustainablefarms,itisnotonlybetterforourcustomersandtheenvironment,butwearealsoprovidingjobsforthoselocalfarmers.Guestscanfindasustainablewineandbeercollectionatthebar.WeoftenhostbiodynamicandorganicallygrownwinetastingeventswithvineyardslikePaulDolanwhereweeducateguestsonhealthywineoptions.Weselectitemsinourretailmarketsuchas“BOXWater”.whichdonates10%ofsalestotheWorldWaterReliefFoundation&10%totheReforestationFoundation.PAPER:Tiato&AnCateringuseonlyFSC,GreenSealCertified,post-consumerrecycled,chlorine-freepaperinavarietyofsizesforourcopiersandprinters.Ourletterhead,businesscards,andprintedmarketingcollateralisalsorecycledstockandprintedwithplantbasedinkasmuchaspossible.RESTAURANTPAPERPRODUCTS:Tiato&AnCateringhasa100%recycledto-goproductpolicy.Allofourto-goproductsfromourto-gocoffeecups,sleeves,containers,napkinsandplasticwearareall100%compostable.Weencourageshopperstobringtheirownrecycledto-gobags,andwhentheydo–wegivethema10%discount.CLEANINGSUPPLIES:MostofthecleaningsuppliesweuseatTiato&AnCateringareGreenSealCertifiedandnoneofthemcontainanyharmfulingredientssuchasVOC(VolatileOrganicCompounds),Chlorine,Bleach,Phosphates,SodiumLaurethSulfateandotherSulfates,andPetroleum-basedproducts.BUILDINGMATERIALS:Tiato’srawconcretefloors,recycledWyomingSnowFencewoodwalls,FSCcertifiedwoods,eco-friendlyfabricsandlightingfixtures,tabletopsandchairsareallmadefromeco-friendlyproducts–andhousedinaLEEDCertifiedBuilding.AtTiato’sarchitecturallystunning18-seatbarmadecompletelyoutofFSC(ForrestStewardshipCouncil)certifiedwood,Ourkitchenoilispickedupweeklyandturnedintohandsoapforourrestaurant.Thesoapissixtimescleanerthanconventionalhandsoap…anditsmellsreallygoodto!OurkitchenoilisalsorecycledandusedbyGeo-Greentoproducebio-fuel.Theoilispickedupeachweekatallofourrestaurants.Wetellourvendorstouselesspackaging,wereturnre-useablepackagingtoourvendorstouseagainandweabsolutelyrefuseStyrofoamproductsofanykind.Weknowthatwithoutcompromisingqualityandvalueforourcustomers,wecanmakeabigdifferencetotheenvironment.OurSustainabilityPolicyrequiresourcorporateofficetoalwaysprintdouble-sidedandtorecyclepaper.Oftentimes,thepaperinourrecyclebinisusedbyserverstomakescratchpadsthattheyusetotakeorders.Mostofourmarketingisdonethroughemailandonline.Whenweprintmarketingmaterials,wealwaysuserecycledpaperevenifthecostisgreater.

**This application is printed on Plantable Paper embedded with wildflower seeds. Simply plant this paper in the ground, tend with love, water

and sunshine, and watch as it grows into beautiful wildflowers. Plantable paper is a biodegradable eco-paper that is made with post-consumer

materials - no trees were harmed in the making of this paper

What measures are in place to reduce traffic congestion and the pollution associated with

transportation? What policies or programs does your company have in place to reduce

greenhouse gas emissions or purchase carbon offsets?3.Weencourageouremployeesandcustomerstowalk,takepublictransportation,orridetheirbiketoTiato…andweofferincentivesforthemtodoit!Tiatooffer’scustomersandemployeescomplimentaryuseofbikerackslocatedintheparkingstructure.WhenyouridetoTiato–yourdrinkisonus!Employeesareencouragedtocarpoolandwescheduleneighborsforthesameshiftstomakeiteasierforthem.WehirelocallyasmuchaspossibleandenforcetheCityofSantaMonicatransportationpolicies.Weofferourclientsafunwaytooff-settheirevent’scarbonfootprint.ThroughCarbonfund.org,ourclientshavetheoptiontopurchasecarboncreditsforpartiesupto500guests.Webelievethisisnotonlyexcellentfortheenvironmentandhelpfightsglobalwarming,butit’sfunandeducationalaswell.Attheclient’srequest,wepostsignsattheeventthatsay“Thecarbonfootprintforthiseventhasbeenoff-set!”TheaverageAmerican’scarbonfootprintis50,000poundsperyear.Weliketothinkthatbyofferingthisservicetoclients,Tiato&AnCateringishelpingtolowerthatnumberoneeventatatime.How does your company offer employee training about environmental policies? How does

your company integrate environmental issues and policies into employee manuals and staff

meetings?4.Asaleaderintherestaurantindustry,Tiato&AnCateringoffersenvironmentalpoliciestrainingduringeachtrainingsessionweholdforouremployees.Inadditiontoprintedsignsforemployeesinthecafé,weincludeourenvironmentalpoliciesintoourtrainingmanualsandoftensendemailupdatesandfunremindersaboutourpoliciestoouremployees.Ourgreenpracticesarereviewedfrequentlybymanagementtomakesureallemployeesareincomplianceandarebeingencouragedtosupporttheenvironment.Wetrainouremployeesfromthebeginningaboutourpolicies,aboutourcompostableto-gofoodlineandproducts,andabouttheimportanceoffollowingourguidelinesandrelayingourmessagetothecustomer.How does your company support environmental restoration efforts and environmental

organizations?

5.Tiato&AnCateringlovetopartnerwithenvironmentalcauses.Inadditiontopurchasingcarbonoffsetcredits,wepartnerwithvariousenvironmentalorganizationsthroughouttheyear.OurpartnershipwiththeEMA(EnvironmentalMediaAwards)isjustonewaywehelpwhereeverwecan.Inadditiontoadonationoffoodandservicesto800peopleattheannualevent,Tiatowentaboveandbeyondanddonated10%ofsalesbacktoEMAduringEnvironmentalAwarenessMonth.Lastyear,Tiato/AnCateringwasthehostfortheTreePeopleGala.TreePeopleisanenvironmentalnonprofitthatunitesthepoweroftrees,peopleandtechnologytogrowasustainablefutureforLosAngeles.Thisyear,forValentine’sDay,Tiato&AnCateringwillpartnerwithCarbonfund.orgforanexciting“BuyTwo,GetOneTree “promotion.Wewillofferoursustanablecocktailmenuandwhenaguestorderstwodrinks,Tiato&AnCateringwilldonateanewlyplantedtreeintheirhonor.TiatoreceivedanawardfromSeaShepardforourVeganMenu.

Submitted by Joey Sapone | 310.926.7632 | joeysapone@gmail.com Owner: Catherine An | 323.460.4387| catherine@houseofan.com

**This application is printed on Plantable Paper embedded with wildflower seeds. Simply plant this paper in the ground, tend with love, water

and sunshine, and watch as it grows into beautiful wildflowers. Plantable paper is a biodegradable eco-paper that is made with post-consumer

materials - no trees were harmed in the making of this paper

Fromour tra iningmanual…

HOUSEOFAN&SUSTAINABILTYHouseofAn’scontinuedsuccessdependsuponsustainingourenvironment,the

peopleinourcompanyandcommunities,andourbusiness.HouseofAnhasalways

beencommittedtotheresponsibleuseofenvironmentalresources.

That'swhywe:

Shoplocalforsustainablemeats,poultryandseafood–anduseorganicproducts

wheneverpossiblefromourinteriordesignelementstoourfood...andeventhehand

soapsweuseintherestrooms.Wemakereductionswhereverpracticalinour

consumptionofenergy,fuel,waterandmaterialsbydesigningourconceptsusing

sustainablewoods,countertops,fabricsandlightingthataremoreenvironmentally

consciousandenergy-efficientthanotherrestaurantconcepts.WeMinimizewateruse

whilestillmaintainingthehigheststandardsofsanitationandfoodsafetyintheindustry.

Wetellourvendorstouselesspackaging.Weknowthatwithoutcompromisingquality

andvalueforourcustomers,wecanmakeabigdifferencetotheenvironmentwitha

fewsteps–andthatiswhatwedoatHouseofAn.

CLOCKWISE FROM TOP LEFT: 1. TIATO’S WOOD BAR STOCKED WITH BIODYNAMIC BEER & WINE 2. RECLAIMED WYOMING SNOW FENCE 3. MASTER CHEF HELENE AN PICKING VINE RIPE-TOMA-TOES 4. SUCCULENTS IN THE GARDEN 5. RECYCLED WINE BOX & SNOW FENCE CAFE DOORS 6. FRESH INGREDIENTS FOR THE SALAD BAR 7. PRIVATE DINING ROOM WITH ECO FABRIC CHAIRS & RECLAIMED WOOD TABLE.

CLOCKWISE FROM TOP LEFT: 1. FRESH ORGANIC DELI-CASE ITEMS WITH VEGAN OPTIONS 2. HEALTHY CHICKEN SANDWICH 3. TIATO’S RETAIL MARKET & ORGANIC SALAD BAR 4. TIATO’S OUTDOOR SUSTAINABLE DINING AREA WITH HERB & CITRIC GARDEN

CLOCKWISE FROM TOP LEFT: 1. DELICIOUS ORGANIC VIETNAMESE BEEF BAGUETTE 2. FRESH TIATO INGREDIENTS 3. CHEF PAUL TEACHING STAFF ABOUT HERBS 4. FRESH CHICKEN PHO 5. CHEF HELENE WITH HER DAUGHTER AND OWNER OF TIATO, CATHERINE AN 6. STAFF HAVING FUN IN THE MARKET

+ = ENVIRONMENTALLYCONSCIOUS

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TIATO’S CITY OF SANTA MONICAGREEN CERTIFICATION

Staff Memo

AND HOW YOU CAN HELP US STAY GREENTAKE THE BUS, CARPOOL OR BIKE TO WORK!IF YOU NEED INFO ON RIDESHARE OR BUS DETAILS, PLEASE ASK YOUR MANAGER.. BIKE RACKS ARE LOCATED IN THE GARAGE.

REMIND CUSTOMERS TO BRING THEIR REUSABLE BAGSWHEN SHOPPING IN THE MARKET OR FOR CUSTOMERS WHO REGULARLY PLACE TO-GO ORDERS.

ENCOURAGE REGULAR COFFEE TO-GO CUSTOMERSTO BRING THEIR OWN COFFEE MUGS.

TURN ALL LIGHTS OFF WHEN NOT IN USE.

THROW YOUR TRASH & RECYCLABLES IN THE CORRECT BINAND ENCOURAGE GUESTS TO DO THE SAME THING.

PRINT DOUBLE-SIDED & USE PAPER FROM THE RECYCLE BIN.

TELL OUR VENDORS - NO TO STYROFOAM PACKAGING! ANDTO USE AS LITTLE PACKAGING AS POSSIBLE.

USE THE GREEN SEAL CLEANING PRODUCTS AND LET YOURMANAGER KNOW IF WE ARE OUT, OR IF YOU FIND A PRODUCTWE CURRENTLY USE THAT COULD BE “GREEN REPLACED.”

LET US KNOW IF YOU HAVE ANY OTHER SUGGESTIONS TO HELP64�#&��45":�(3&&/�����)

+ = ENVIRONMENTALLYCONSCIOUS

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10 EASY THINGS YOU CAN DO TODAY

2B GREEN

2. CHANGE A LIGHTBULB TO A COMPACT FLUORESCENT SAVE MONEY & ENERGY!

3. DRIVE LESS USE MASS TRANSIT OR CARPOOL, WALK OR BIKE TO WORK

4. RECYCLE MORE & BUY MORE RECYCLED PRODUCTS PROPERLY DISPOSE OF YOUR WASTE IN TIATO’S BINS. 5. CHECK YOUR TIRES CORRECT AIR PRESSURE SAVES YOU GAS!

6. BE A MINIMALIST AVOID ACCESS PACKAGING (CUT YOUR GARBAGE BY 10% AND SAVE 1200 LBS. OF CARBON DIOXIDE PER YEAR)

7. ADJUST YOUR THERMOSTAT NOT TOO HOT..NOT TOO COLD

8. SAVE WATER TURN THE WATER OFF, EVERY DROP COUNTS. INSTALL LOW FLOW SHOWER HEADS

9. PLANT A TREE OVER ITS LIFE, A TREE WILL ABSORB ONE TON OF CARBON DIOXIDE

10. TURN IT OFF SHUTTING OFF ELECTRONIC DEVICES WHEN NOT IN USE SAVES 1000’S OF POUNDS OF CARBON DIOXIDE PER YEAR

1. SHOP AT THE FARMER’S MARKET LOCALLY GROWN PRODUCE IS HEALTHIER FOR YOU & THE PLANET!