economic climate – roi is key transport industry in australia is under pressure high risk...

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Customer Showcase: Deliver Australia Pty LtdRichard SparreboomGeneral Manager Retail

SPC077

Customer Showcase: Deliver Australia Pty LtdRealize true business agility using Visio Services, SharePoint Online,Windows Azure and Windows Phone

Agenda• Intro, who are we and what is Deliver

Australia?• Our business challenges• Roadmap for success, agility and

collaboration• Why Visio, SharePoint on-line, Windows Azure

• Book, track and trace – Demo• How it all fits together + Dynamic process

demo• Reporting and User Experience – a look at

some UI• Lessons learned and future vision

Ed RichardGroup IT Managerv-TSP Visio

[email protected]

Richard Sparreboom General Manager Retail Services, Deliver Australia Pty Ltd

[email protected]

Specialising in “end to end” logistics value chain solutions particularly within retail, FMCG and healthcare industry verticals.

The new kid on the block

Business challenges

This all adds up to creating a competitive edgeDelivers weekly with immediate ROI

Economic climate – ROI is key

•Transport industry in Australia is under pressure

High risk investments, not

an option•Margins are low, cost savings flavor of the day

Need for easy and quick scaling

•Opportunities are everywhere

Reliable, secure solutions

•Cannot afford failure or risk of failure

Traditional user base

•Adverse to change

Adaptability is key, catering to customers’ needs wins business

•It’s a buyers market with great demand for transparency

Innovative image

•Be seen as more than just a truck service

Open and easy to integrate with legacy

environments

•Need to integrate with customers and carriers (FTP, email)

Roadmap for success“how the stars align”

A ‘new’ business, with a need to modernize and innovate

Deliver

A requirement for visualization and transparency

Customer requirements:

Spotlight

Acute business problems that need a quick but lasting solution

Legacy systems

A mature platform for the user experience

Office 365

An accommodating solution provider & partner

Microsoft

A motivated team of specialists that happened to be available

Deliver

Why Visio 2013?• Easy to create, appealing visualizations• Dynamic and data aware diagrams• Easy to publish and free to consume

content• Powerful editing and collaborative

environment• Good fit for our process driven businesses

Visio 2013 – highlight of some features• New BPMN 2.0 templates• Great comments and collaboration tools• Engaging user experience and professional

looking diagrams• OpenXML file format

Why SharePoint online?• Quick to deploy• External access• Very Agile• Existing expertise

The Deliver Intranet• Collab platform• Business process repository

DemoIntranet – Business Process RepositoryVisio 2013 Comments and collaboration, teamwork in the browser

Book, Track and Trace• InfoPath• Workflows• Visio• Dynamic

diagrams

Demo

Book, Track and Trace

Legacy on-premise data B2BWeb integration

Office 365

Windows Azure

User Experience

Deliver-IT 365

Mobile

Tablet

Desktop - iMac

How it all fits together

Legacy on-premise data B2BWeb integration

Office 365

Windows Azure

User Experience

Deliver-IT 365

Mobile

Tablet

Desktop - iMac

Next steps

A look behind the scenes – dynamic diagrams

Platform underpinnings• Visualisation• Monitoring• Documents

• Secure• Available• Scalable• Reliable

• Conversions• Synchronisation• Analysis

• Master data• Status data and

snapshots• Consistency

Process model

Dataflow

Data trans-form

Datamodel

Demo – reporting & UX

User Experience, quick look at Phone App

Some Office 365 & 2010 challenges - How 2013 overcomes these

Dynamic diagramsConnectivity between on-premise, Office 365 & AzureWorkflow limitationsReporting and business intelligence presentationExtranet scenarios and external parties

Is Windows 8 a game changer?

• Touch support, phone• Apps, what an app to us?

Dedicated, task oriented user experiences

How does this affect the business?

Results, who keeps score?THE MAIN BUSINESS VALUES THE PLATFORM ENABLES US TO ACHIEVE ARE;• OPERATIONAL EXCELLENCE• CUSTOMER SATISFACTION• REVENUE &PROFIT OPTIMISATION• BUSINESS AGILITY & SCALABILITY

Question time

Please feel free to contact us if you would like to know more. Join us in the Visio Booth later today.

[email protected]

[email protected]

Visio Sessions at SPC

Title Day / Time Room

What's New in Visio and Visio Services 2013 Monday 11:00am

Reef

CRM BI and Workflow tracking with Microsoft Visio Tuesday 5:00pm

Banyan ABCD

Developing SharePoint Workflows with SharePoint Designer 2013 and Visio Pro 2013

Tuesday 5:00pm

South Seas Ballroom CDFJI

Customer showcase: Bringing business agility using Visio Services, Azure, Windows Phone and SharePoint Online to Deliver Australia

Wednesday 9:00am

South Pacific Ballroom F

Customer showcase: How Malik Management is using Visio for High-End Business Process Consulting Services

Wednesday 10:30am

South Pacific Ballroom F

Ask the Experts Wednesday6pm

Expo Floor

Developing Advanced BI Visualizations with Visio & SharePoint in Office 365 with Azure data integration

Thursday 10:30am

South Seas Ballroom E

Lab: Building a Market Trends dashboard using Visio Services in SharePoint 2013

All 4 Days Labs

Lab: Design BI dashboards with PerformancePoint Services 2013 All 4 Days Labs

Evaluate this session now on MySPC using your laptop or mobile device: http://myspc.sharepointconference.com

MySPC

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.