Asset Management – More Than Maintenance

uCommerce Workshop December 2008

UtilityAP - Who We Are

• UtilityAP is a specialist service provider of IT services to asset owners and managers

• The company has 20 years experience working with NZ and international infrastructure businesses

• Our culture is based on long term business relationships with our clients delivering business outcomes and sustainable benefits

• Recently merged with Certus Solutions forming a team of over 55 consultants and developers

• We establish strategic relationships with key providers of enabling tools and services to assist our customers to meet their business objectives

The Maximo Whanau – 2008 UtilityAP Activities

CHH Winstone Pulp International

Users Type

>2000 Reg. and Sec. EAM

50 Mobile

24 ITSM

Sectors Production, Food, Health, Transport, Infrastructure, Generation, Facility Management, IT

It’s not just about the asset…

Asset Management

KPIs / Reporting / Analysis

Work Management

Materials Management

Purchasing

Locations

Asset

Failure Codes

Condition Monitoring

Meters

Meter Groups

Request for Quotation

Receiving

Receiving Inspections

Purchase Requisitions

Invoices

Purchase Orders

Desktop Requisitions

Item Master

Storerooms

Inventory

Lot Management

Kitting

Issues & Transfers

Condition Codes

Stocked Tools

Service Items

Job Plans

Routes

Service Requests

Service Items

Work Order Tracking

Safety

Quick Reporting

Labour

Qualifications

Lock-Out/Tag-Out

Tools /Crafts/Companies

Preventive Maintenance

Master PM

Assignment Manager

Enhanced Workflow – Event Driven, Context-based / Escalation Manager

Contract Management

Purchase Contracts

Master Contracts

Warranty Contracts

Lease/Rental Contracts

Labour Rate Contracts

Payment Schedules

Service Management

Service Catalogs

SLA Management

Incidents

Problems

Changes

Releases

Solutions

Security & Administration

CDHB - Challenges

• Previous Maximo Implementation – Minimal buy-in and uptake

• Assets – Large number not Included in original implementation

• Legacy Systems Failing – Capture of information and reporting difficult

• Maintenance Backlog – Increasing

• Maintenance Budget – Hard to justify; $ spent on maintenance is $ not spent on patient

CDHB - Solution

• Re-implement Maximo – Campus wide use

• Replace Legacy Systems – Standardise reporting and data capture

• Align Business Processes

• CDHB Ownership – Of solution and implementation

• UtilityAP as Implementation Partner – Develop, implement and support the product / solution

CDHB – Success Milestones

• More consistent business processes

• Easier to manage work and better planning

• Automated job tracking

• Less paperwork

• Cleansed data

• Capability to measure performance of resources and assets

• Efficiency gains through reporting

• Asset register accuracy

• Ability to benchmark against other organisations

• Able to justify maintenance budget

CDHB – Location / Equipment Hierarchy

CDHB – Work Order

Tangible business benefitsPotential Cost Savings/ROI Benefits: •Labour utilisation up by 10-20%•Asset utilisation up by 3-5%•Increased planned maintenance by 50-80%•New Equipment purchases down by 3-5%•Lost warranty recoveries up by 10-50%•On-hand inventory needs down by 20-30%•Inventory carrying costs down by 5 - 20%•Material costs reduced by 5-10%•Purchasing Labour reduced by 10-50%

Other benefits: •Improved stores productivity•Support for SOX compliance•Improved regulatory/safety compliance•Better data /improved decision support•Improved work planning/coordination•Sales growth through improved service

CDHB – Next Step…Mobilise?

• Asset management solutions are fed from the work site

• Utilise bar code and RFID capabilities for asset tracking and management (Sterile Services Assets / Tools & Patient Connected Assets)

• Work orders are interactive and context driven and paper forms are not flexible

• Streamline Inventory Processes

• Utilise bar code and RFID capabilities for inventory tracking and management.

• Part of the reason for implementing SAM solutions is to streamline processes but can also generate additional admin and paperwork

• Validate information at point of collection