E-CommerceReem Almarri - 200920150

Outline

1. Introduction

5. Electronic Commerce

3. Internet Business Models

4. Customer intimacy

2. Ecommerce

Features

7. References

6. Advantages and Disadvantages of e-commerce

Introduction

2. What is ecommerce

website

3. Facts & Statistics

1. E Commerce definition

E Commerce

2- It refers to the use of the Internet and the Web to transact

business between and among organizations and individuals

1- E commerce is business that takes place electronically,

generally over the Internet.

What is e-commerce website

Facts & Statistics Began in 1995 and

grew at an annual rate of 16 %

Rapid growth led to market bubble

While many companies failed, many survived with soaring revenues

E-commerce is the fastest growing form of retail trade in U.S., Europe, Asia

E Commerce Features

1. Global Reach

2. Richness

3. Interactivity

4. Information Density

Global Reach

The technology reaches across

national boundaries, around Earth

Richness

Supports video, audio, and text

messages

Interactivity

The technology

works through interaction

with the user

Information Density

Vast increases in information density—the total amount and quality of information

available to all market

participants

Internet Business Models

1. Virtual

Storefront

2. Information

Broker

3. Online

Marketplace

Types of Electronic Commerce

(B2C) (B2B) (C2C)

Business-to-consumer (B2C)

Business that sells products or

provides services to end-user consumers.

Business-to-business (B2B)

Business that sells products or

provides services to other

businesses.

Consumer-to-consumer (C2C)

In internet commerce, means

through which consumers interact

with other consumers through

online auctions.

Customer Intimacy

O Interactive marketing

and personalization

O Customer Self Service

Advantages and Disadvantages of e-

commerce

Advantages

Disadvantages

Advantages Faster buying/selling procedure, as well as easy to

find products.

Buying/selling 24/7.

More reach to customers, there is no theoretical

geographic limitations.

Low operational costs and better quality of services.

Customers can easily select products from different

providers without moving around physically.

Disadvantages Any one, good or bad, can easily start a business.

And there are many bad sites which eat up

customers’ money.

There is no guarantee of product quality.

Mechanical failures can cause unpredictable effects

on the total processes.

References• Advantages and Disadvantages of Ecommerce . (2010). Retrieved November 23, 2011, from

eSalesTrack : http://www.esalestrack.com/blog/2008/09/advantages-and-disadvantages-

of.html

• eCommerce Growth. (2011). Retrieved October 29, 2011, from Strategic eCommerce

Solutions: http://www.sescommerce.com/ecommerce-growth.asp

• The Many Flavors of E-Commerce. (2011). Retrieved October 29, 2011, from asaresearch:

http://www.asaresearch.com/ecommerce/ecommerce_types.htm

• Types of E-Commerce. (2011). Retrieved October 13, 2011, from EzineArticles:

http://ezinearticles.com/?Types-of-E-Commerce&id=2002490

• Unique Feature of E-Commerce Technology. (2011). Retrieved October 13, 2011, from

OoCities: http://www.oocities.org/zaruliskandar/ecom8.htm

• What is E-commerce website. (2011, July 26). Retrieved November 10, 2011, from YouTube:

http://www.youtube.com/watch?v=1LD70pUE7O4

• Harvey, M. J. (2002). E-commerce. Retrieved October 29, 2011, from Encyclopedia:

http://www.encyclopedia.com/topic/e-commerce.aspx