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Page 1: Eco World International Berhad...Eco World International Berhad (201301030020 (1059850-A)) SUSTAINABILITY REPORT 2019 Eco World International Berhad (201301030020 (1059850-A)) Suite

Eco World International Berhad

(201301030020 (1059850-A))S

US

TA

INA

BILIT

Y R

EP

OR

T 2

01

9

Eco World International Berhad (201301030020 (1059850-A))

Suite 59, Setia Avenue, No. 2, Jalan Setia Prima S U13/S, Setia Alam, Seksyen U13, 40170 Shah Alam,

Selangor Darul Ehsan, Malaysia

T +603 3361 2552 | F +603 3341 3530 | E [email protected]

w w w . e c o w o r l d i n t e r n a t i o n a l . c o m

S U S T A I N A B I L I T Y R E P O R T 2 0 1 9

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VISIONThe brand is about the pursuit of better, greater ways to complete

people’s living experience. We want to be thought leaders and innovators – a non-traditional business with positive economic, social and

environmental impact. We push boundaries in our vision of Creating Tomorrow & Beyond.

MISSION• Create world-class eco-living byprovidingproductsandservicesthatcontinuetoexceedexpectations

• Generate and initiate ideas thatdisrupt the status quo and inspirepeople

• Continuously raise the bar ofexcellence, through borderlessteamworkacrossEcoWorld

• Unleash, support and groweveryone’s potential in TeamEcoWorld

• Commit 2x2x5x5 = 100% energy,focus&passionineverythingwedo

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01 02 03Our SuSTaINaBIlITy JOurNey

aBOuT eCOWOrld INTerNaTIONal

MeSSage frOM The PreSIdeNT aNd CeO

ReportingScopeandBoundaryReportingStandardFeedback

333

SustainabilityValuesareDeep-RootedinOurVisionandMission

4 MessagefromthePresidentandCEO

5

04 05SuSTaINaBIlITy hIghlIghTS

Our SuSTaINaBIlITy COMMITMeNT

SustainabilityRoadmapSustainabilityKeyPerformanceIndicatorsAwardsandAccolades

78

11

UnitedNationsSustainableDevelopmentGoalsStrongLeadershipCommitmenttoSustainability

12

13

SustainabilityPolicyStakeholderEngagementStrategicManagementofMaterialSustainabilityMatters

141519

06 07 08TraNSPareNT BuSINeSS PraCTICeS

SuSTaINaBle eCONOMIC deVelOPMeNT

MaNagINg Our eNVIrONMeNTal fOOTPrINT

EthicalBusinessPrinciplesCorporateGovernanceandTransparency

2325

MaintainingRegulatoryComplianceCustomerSatisfactionandBrandReputationInvestinginInfrastructureManagingContractorsDevelopingVendorsandSuppliers

27

28

313334

OptimisingEnergyConsumptionBuildingInnovationGreenDesignandConstructionManagingWasteGenerationManagingWaterConsumption

37

3841

4144

09 10 11PrOVIdINg a Safe WOrkPlaCe

eNhaNCINg SOCIal deVelOPMeNT grI CONTeNT INdex

OccupationalHealthandSafetyDiversityandInclusivenessPrioritisingEmployeeWell-BeingRetainingTalentsCapacityBuilding

4647485151

ContributingtoLocalCommunitiesEcoWorldFoundationEcoWorldLeadershipDevelopmentProgrammeEcoWorldInternationalMalaysiaEcoWorldInternationalUK(London)EcoWorldInternationalAustralia

55

5559

59

60

63

GRIContentIndex 64

INSIDE THIS REPORT

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2 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

Our SuSTaINaBIlITy JOurNey

We synergise our strengths to capture opportunities arising from the global demand for sustainable urbanisation. Our strong culture and enduring values drive our people to strive for excellence and operational efficiency, whilst safeguarding the environment and creating a sustainable value chain.

EcoWorld International Berhad (“ecoWorld International” or “the group”) reaffirms itscommitment towards sustainability with thepublicationofthisSustainabilityReport2019(“the report”). Through this SustainabilityReport, EcoWorld International sharesdetailed information on the managementof economic, environmental and social(“eeS”) risks and associated performances,challengesandopportunities.

Our sustainability commitment has beenfurther strengthened as our sustainabilityreporting matures. This year, we haveintroduced Key Performance Indicators(“kPIs”) focusing on the EES fronts to trackour progress towards delivering sustainabledevelopment. The Report highlights keychallenges in achieving our sustainabilitytargets and our plans to address the EESimpactarisingfromourbusinessoperations.

ItisintendedthatwiththisReport,ourvariouskey stakeholders, including employees,customers, investors, contractors, regulatoryagencies and statutory bodies are wellinformed of our sustainability commitmentsandapproaches.

eCONOMIC eNVIrONMeNT

SOCIal

Promoting a Sustainable Society

Contributingtothewell-beingofthecommunity

aroundus

Creating a Sustainable Workplace

Ensuringapositiveworkplaceforouremployees

Maintaining a Sustainable environmentProtectingandpreserving

theenvironmentbyincorporatingelementsofgreendesignand

innovationinourprojects

Building economic Sustainability

Deliveringsustainablereturnstoourstakeholders

Parramatta is home to EcoWorld International’s first Australian Project - West Village

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3Our SuSTaINaBIlITy JOurNey01

rePOrTINg SCOPe aNd BOuNdary

TheSustainabilityReport2019providesanoverviewofsustainability performances of EcoWorld International’sportfoliointheUnitedKingdom(“uk”),AustraliaandourheadquartersbasedinMalaysiafrom1November2018

rePOrTINg STaNdard

This Report has been prepared in compliancewith theBursa Malaysia Securities Berhad (“Bursa Malaysia”)Main Market Listing Requirement on sustainabilityreporting and Bursa Malaysia Sustainability ReportingGuide 2nd Edition, and the Global Reporting Initiative(“grI”) Standards 2018: Core option. The GRI ContentIndexonpages64-65providesthelistofdisclosuresthatareusedthroughoutthisReport.

•Headquarters(SetiaAlam)•EcoWorldInternationalSalesGallery

ecoWorld london•VerdoKewBridge•MillbrookPark•NantlyHouse•AberfeldyVillage•BarkingWharf

ecoWorld Ballymore•LondonCityIsland•EmbassyGardens•WardianLondon

•WestVillage• YarraOne

PerfOrMaNCe hIghlIghTS

ecoWorld International

Malaysia

ecoWorld International

uk

ecoWorld International

australia

to31October2019, in linewith theGroup’sfiscalyear,unless otherwise stated. The list of projects under ourscopeareasfollows:

feedBaCk

Tominimisetheimpactontheenvironment,digitalcopiesofthisReportandotherpreviousreportscanbeaccessedand downloaded online at EcoWorld International’scorporatewebsite:www.ecoworldinternational.com

Wevalueyourfeedbacktohelpusimproveonourfuturereporting. Please send your feedback and opinions [email protected]

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4 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

aBOuT eCOWOrld INTerNaTIONal

At EcoWorld International, we aspire to bring exciting opportunities to property investors and residents or customers alike with our high quality residential-led and mixed-use developments in mature markets with growth potential and favourable macroeconomic conditions.

EcoWorld International aspires to establish astrong presence in its respective target marketswhere it operates by striving for excellence in allaspectsofitsoperations.Thisincludesconsistentlydeliveringunmatched serviceandproductqualityto customers and taking proactive approaches inmanagingenvironment,healthandsafetypractices.

SuSTaINaBIlITy ValueS are deeP-rOOTed IN Our VISION aNd MISSION

create spaces which incorporate green elements andunifiesthenaturalenvironment.

Weachieveour vision throughacultureofexcellenceandteamworkthroughthefollowingpillars:

Our affiliation with sustainability comes in the mostholistic sense –holding the spiritof sustainability closetoourheartsasweendeavour toachieveourvisionof‘Creating Tomorrow and Beyond’.We desire to learnandwork in close collaborationwith nature, striving to

Createworld-classeco-livingbyprovidingproductsandservicesthatcontinuetoexceed

expectations

Continuouslyraisethebarofexcellence,throughborderlessteamworkacross

EcoWorld

Commit2x2x5x5=100%energy,focus&passionineverythingwedo

Unleash,supportandgrow

everyone’spotentialinTeamEcoWorld

Generateandinitiateideasthatdisruptthestatusquoandinspire

people

01 03 0502 04

Wardian London, United Kingdom

aBOuT eCOWOrld INTerNaTIONal02

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dear Shareholders,

Welcome to our annual Sustainability Report of 2019. We lookforward to taking you through the past year, highlighting ourprogresstowardsbecomingamoresustainablepropertydeveloper.Ensuring that sustainable practices become commonplace willdetermine the longevity of the company.Weunderstand that todo so, we need to be actively engaging with our stakeholdersandstrengtheningtheserelationshipswhichareimperativetoourlong-term business success. Our vision ofCreating Tomorrow & Beyonddependsonourapproach to sustainabilityandensuringthat it is incorporated throughoutourbusiness strategy.Thiswilloutlinehowwetreatouremployeeswithrespect,understandourcustomers’expectationsandconductallbusinesswithfairness.

EcoWorld International had on December 2017 signed a saleand purchase agreement for the acquisition of a 70% stake inWillmottDixonHoldings Limited’s (“Willmott dixon”) residentialdevelopment business in the UK. This was a landmark deal forEcoWorld International Group as it enabled us to make ourpresencefeltinthehighly-resilientUKmid-mainstreammarketwithafullmulti-disciplinaryteaminplaceandthepotentialtoacquireupto12developmentsitesspreadacrossGreaterLondonandtheSouthEastofEngland.

We completed the first stage of acquisition inMarch 2018 withaccessgainedtosixofthe12siteswiththejoint-ventureleadingto two additional sites being acquired in May and August2018respectively.

daTO’ TeOW leONg SeNgChairmanoftheSustainabilityCommitteePresidentandCEO,EcoWorldInternational

EcoWorld International is pleased to report that we have been recognised with the New Company Excellence Award at the ASEAN Corporate Governance Award 2018 ceremony hosted by the Minority Shareholders Watch Group.

We have established 14 kPIs that allow tracking of the progress of

our sustainability initiatives to ensure that we are continuously embedding sustainability in all that we do.

5MeSSage frOM The PreSIdeNT aNd CeO03

MeSSage frOM The PreSIdeNT aNd CeO

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Last year we adopted six of the United NationsSustainable Development Goals (“uNSdgs”) andaligned our EES targets accordingly as we commit toour greater responsibility of contributing to the globaleffort.TheUNSDGscontinuetohelpguideourfocusonsustainabilityeffortswhenapproachingcurrentandnewprojects.

As part of this year’s sustainability initiatives, weestablished 14KPIs that allowmonitoring and trackingoftheprogressofoursustainability initiativestoensurethat we are continuously embedding sustainability inall thatwedo.Anothermilestone is the introductionofEcoWorld London’s Procurement Policy with elementsofsustainabilitythatwillenableustoensureoursupplychainissustainable.

EcoWorldInternationalispleasedtoreportthatwehavebeen recognised with the New Company ExcellenceAward at the ASEAN Corporate Governance Awards2018 ceremony held on 31 July 2019 and hosted bythe Minority Shareholders Watch Group. This awardcelebrates companies that have demonstrated highlevelsof corporategovernancepracticesand thereforebetter serve their stakeholders and investors. We arecommitted to ensuring that EcoWorld Internationalupholdsthehigheststandardsofethicalconductbesidesensuringwemanageour risks accordingly. Providing aworkenvironment that isconducive toproductivityandfosters trust among all staff is a priority at EcoWorldInternational.

We are building on our efforts from last year’s Let’sGreenPossiblecampaignwheretheaimwastoincreaseenvironmental awareness within the Group. The greeninitiatives carried out as part of the campaign, amongothers,includerecyclingprogrammesandelectricityandwater savings competitions. Last year, we developed aGreen Office Guide which guided us in implementingaseriesofsustainablepracticesintheofficetomitigateadverseenvironmentalimpacts.Itsmainfocushasbeenenergy management, water consumption, air quality,andthe3Rs–Reduce,Reuse,andRecycle.Itisourhopethatwewill be able to inculcate amindset amongourstakeholdersthatprioritisessustainability.

In recognising our responsibility to be a conscientiousorganisation,wehaveembarkedonseveralprogrammesthataimtoenhancecommunityengagement.Thisyear,EcoWorld London collaborated with Green Dragonprimary school in implementing multiple programmesand one of them was a student visit to the Verdo-Kew Bridge development to attend a master class ingardening. This engaged the community and allowedthem to be directly involved with the project in whichpupils helped plant the first flower beds outside thedevelopment’s site office. This gave us an opportunityto connectwith thecommunityandallow it to seeandunderstandwhatEcoWorld Internationaldoes.Throughthesetypesofprogrammes,weareabletodemonstratethat EcoWorld International is committed to providingqualityspacethatisaccessibletoall.

As part of the wide-ranging community engagementconducted throughout the year, our potential leadersalsotookpartinorganisingcorporatesocialresponsibility(“CSr”) activities under the EcoWorld LeadershipDevelopment Programme (“eWldP”). This programmeis aimed at identifying potential successors within thecompany.TheparticipantsofthisprogrammearerequiredtoplanandexecuteCSRactivitiesthatwillimpactthelocalcommunity, encourage greater commitment tovolunteerismandcaringforthelessfortunate.

As we continue on our sustainability journey, wewill attempt to implement best practices across ouroperations. We are dedicated to being a responsiblecorporate entity and contributing to the well-beingof the economy and society, whilst safeguarding theenvironment.Weareinkeepingwiththebestinterestsofallourstakeholdersastheyarethedriversofoursuccessanddetermineourlong-termvaluecreation.

EcoWorld International is grateful for our stakeholders’supportandinterestinourdevelopmentsandhopestocontinuetodeliverprojectsthatmeettheaspirationsofthecommunityandpromotesustainability.

Thankyou.

Dato’ Teow Leong Seng

MeSSage frOM The PreSIdeNT aNd CeO

6 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

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SustainabilityStatement StandaloneSustainabilityReportandSustainabilityStatement

StandaloneSustainabilityReportandSustainabilityStatement

StandaloneSustainabilityReportandSustainabilityStatement

SustainabilityGovernanceStructureexcludingEcoWorldLondon

SustainabilityGovernanceStructureexcludingEcoWorldLondon

RevisingSustainabilityGovernanceStructuretoincludeEcoWorldLondon

MaintainingSustainabilityGovernanceStructure

Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK(excludingEcoWorldLondon),andEcoWorldInternationalAustralia

Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK(excludingEcoWorldLondon),andEcoWorldInternationalAustralia

Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK,andEcoWorldInternationalAustralia

Scope:EcoWorldInternationalMalaysia,EcoWorldInternationalUK,andEcoWorldInternationalAustralia

Conductingmaterialityassessmentwhichidentified12materialsustainabilitymatters

Conductingmaterialityassessmentusingstakeholderweightageapproachwhichidentified16materialsustainabilitymatters

ConductingmaterialityassessmentduetoinclusionofEcoWorldLondon(acquiredin2018)usingthesame16materialsustainabilitymatters

Maintainingmaterialsustainabilitymatters

Mappingmaterialsustainabilitymattersto6UNSDGs

Mappingmaterialsustainabilitymattersto6UNSDGs

StrengtheningthesustainabilityperformanceoftheGroupandcommitmenttothe6UNSDGs

StrengtheningthesustainabilityperformanceoftheGroupandcommitmenttothe6UNSDGsandextendingtootherUNSDGs

Developingpoliciesandprocedures

EstablishingSustainabilityPolicyandGuidelines

Introducingsustainabilitykeyperformanceindicators

Monitoringofkeyperformanceindicatorachievements

ReportinginlinewithG4SustainabilityReportingGuidelines

ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures

ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures

ReportinginlinewithGRIStandards–CoreOptionandSectorSpecificDisclosures

7SuSTaINaBIlITy hIghlIghTS04

SuSTaINaBIlITy hIghlIghTS

SuSTaINaBIlITy rOadMaP

Since our listing in 2017, our third sustainability reportdiscloses our continued approach to sustainability andinitiatives undertaken to embed sustainability practices

inourbusinessoperations.Weimproveoursustainabilitycommitmentsyear-on-yearaswebelievethatsustainabilityisakeydriverinshapingasuccessfulbusiness.

2017 2018 2019 2020

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SuSTaINaBIlITy hIghlIghTS

8 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

SuSTaINaBIlITy key PerfOrMaNCe INdICaTOrS

Asweprogresstowardscreatingasustainableoutlookforourbusinessoperations,wearealsoawareofourresponsibilitytoservethesurroundingcommunityandprotecttheenvironmentwhile creating a sustainable value chain. We look tocontinuouslydeliverproductsandserviceexcellence,buildingpropertiesthatnotonlyencapsulatehighqualityandlandmarkdesignsbutalsoonesthatbridgecommunitiesandpromotesustainabilitytoourstakeholdersnowandinthefuture.

The Group’s focus in addressing economic, environmentalandsocialimpactscomehandinhandwiththemeasurementofourEESperformance.Ourperformance ismonitoredandtrackedviathe14establishedKPIsrepresentingtheEESpillarsofsustainabilityacrosstheGroup.

Material Sustainability Matters

key Performance Indicators

Target achievement

SOCIal

Community Development

CorporateSocialResponsibility(“CSr”)

Atleast6hoursofCSRactivitiesperemployee Achieved8hoursofCSR

activitiesperemployee

Training and Development

Staffattendingtraining 75%ofstaffattendingtraining 100% ofstaffattended

training

Talent Retention Staffattrition Staffattritionrateat12% Staffattritionrateat

15.6%

Ethics and Integrity People’sHeartbeatSurvey*OverallEngagementScore

People’sHeartbeatSurveyOverallEngagementScoreat85%

People’sHeartbeatSurveyOn-the-GoandOnlineSurvey:

83%

eCOWOrld INTerNaTIONal MalaySIa

InProgress

InProgress

* People’s Heartbeat Survey is an internal survey conducted to assess employee morale, satisfaction and engagement.

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9SuSTaINaBIlITy hIghlIghTS04

Material Sustainability Matters

key Performance Indicators

Target achievement

OPeraTIONS

Contractor Management

ConsiderateConstructorsScheme(“CCS”)

TargetallschemestoachieveaCCSscoreof35andabove CCSScoreof35and

above(outofapossible50)oneveryschemeismet

Waste Management

ContaminatedLand:ApplicationsinRealEnvironments(“Cl:aIre”)

AllEWLself-deliveryschemestoberegisteredunderCL:AIREpriortostartonsitewhereapplicable

CL:AIREisthecurrentmanagementorganisationfortheDefinitionofWaste:DevelopmentIndustryCodeofPractice(DoWCoP)

Nonewapplicableschemestartedduringthefinancialyear

eCONOMIC

Energy Saving Initiatives

Reductioninprintingcosts 20%reductionofprintingcostsacrossUKoffices Over24%reduction

ofprintingcostssincetheinitiativewasintroduced

Vendor and Supplier Development

Supplychainprocurementcontracts

85%ofallsupplychainprocurementcontractssignedinFY2019byvaluetobewithUKdomesticcompanies

94%ofprocurementcontractssignedbyvaluearelocalcompanies

SOCIal

Training and Development

Staffattendingtraining 75%ofallemployees(employedby1stOctober2019)tocompleteatleast16hoursofjobrelatedtraining

84.3%ofemployeescompletedanaverageof21hoursofjobrelatedtrainingperemployee

Community Development

Employeecommunitybasedactivities

75%ofallemployees(employedby1stOctober2019)toundertakeatleast8hoursofbusinesssupported(time)community/socialbasedactivities

82.3%ofemployeescompletedminimumof8hoursofcommunity/socialbasedactivities

eCOWOrld INTerNaTIONal uk

InProgress

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SuSTaINaBIlITy hIghlIghTS

10 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

Material Sustainability Matters

key Performance Indicators

Target achievement

eCONOMIC

Energy Saving Initiatives

Reductioninprintingcosts 10%reductioninprintingcostsforAustraliaoffices Achieved21%reduction

inprintingcosts

Energy Saving Initiatives

Reductionintravellingcosts

20%overallreductionintravellingcosts Achieved37.3%

reductioninoveralltravellingcosts

SOCIal

Training and Development

Staffattendingtraining Allemployeestocomplete16hoursoftrainingperannum

100% ofemployeescompleted16hoursoftrainingperannum

Community Development

Employeecommunitybasedactivities

Minimum50hoursofcommunity/socialbasedactivities

Achieved 97.5 hoursofCSRactivities

At the end of the financial year, weare proud to report that EcoWorldInternational Australia has achievedall4KPIswithEcoWorldInternationalUK achieving 5 out of 6, andEcoWorld International Malaysia 2outof4.Weplantoenhanceeffortsto ensure better achievement of allKPIs.

eCOWOrld INTerNaTIONal auSTralIa

Celebrating the topping out of West Village in Australia

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11SuSTaINaBIlITy hIghlIghTS04

aWardS aNd aCCOladeS

EcoWorld International continues efforts to elevate thelevel of corporate governance by ensuring transparentdisclosures and practices. In FY2019, the Group wasawarded the New Company Excellence Award at theMSWG-Asean Corporate Governance Awards 2018hostedby theMinorityShareholdersWatchGroup.Theaward recognises EcoWorld International’s excellencein its corporate governance structure, processes anddisclosures. The award assesses corporate governancedisclosuresandpracticesagainst theASEANCorporateGovernance Scorecard which adopts the Organisationfor Economic Co-operation and Development (OECD)PrinciplesofCorporateGovernance.

Inaddition,EcoWorldLondon’sSeniorCommunityLiaisonManager, Ms. Nivene Powell won the Public Sector/Academia/Not For ProfitCategoryprize at the ForwardLadies LondonandSouth regional awards, recognisingher contribution to social value and CSR. The ForwardLadies Award promotes gender diversity and equalityand recognises female contribution to businesses, andtheirpositiveimpactontheeconomy.

MSWG-Asean Corporate Governance Awards 2018 New Company Excellence Award

Forward Ladies Awards Public Sector/Academia/Not For Profit Category

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Our SuSTaINaBIlITy COMMITMeNT

uNITed NaTIONS SuSTaINaBle deVelOPMeNT gOalS

The Government of Malaysia has aligned its nationaldevelopment policies against the 17 sustainabledevelopment goals (“Sdgs”) introduced by the United

Nations in 2015 as part of achievingAgenda 2030 forsustainabledevelopment.Aspartofourcontribution,wehaveselectedsixUNSDGs.

ensuring healthy lives and promoting well-being for all, at all ages

encouraging gender equality and empowerment

ensuring full and productive employment for all, regardless of age, gender, or disability, with parity of pay for all

ensuring that infrastructure is reliable, resilient and fit for purpose to achieve economic growth and overcome environmental challenges

Making cities and human settlements inclusive, safe, resilient and sustainable

Promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions at all levels

Weprovideaconduciveworkingenvironmentandencouragework-lifebalanceforouremployees.

Weencouragewomen in theworkforce andour corporate culturediscouragesanydiscriminationonthebasisofgender. In fact,50%ofourkeymanagementpositionsarefilledbywomenwhoarewellqualifiedforthejob.

We provide fair treatment to our employees regardless of age,gender,disability,ethnicityorreligion.

We invest in innovative projects that address the needs of thecommunitytoimprovetheconvenienceofliving.

We embed green designs and green features into our projects toreducetheimpactofthebuiltenvironmentonthenaturalenvironment.

We promote ethical business conduct in our business dealings,provide access to job opportunities and other communityprogrammesforthelocalcommunity.

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13Our SuSTaINaBIlITy COMMITMeNT05

STrONg leaderShIP COMMITMeNT TO SuSTaINaBIlITy

Integrating sustainability into our operations requiresa robust governance structure. EcoWorld Internationalhas established its sustainability governance structureheaded by the Board of Directors (“Board”) which isresponsible for providing direction for the Group’soverarching sustainability strategy, endorsing theidentifiedmaterialsustainabilitymatters,andapprovingtheannualsustainability reportaswellas theproposedsustainabilityinitiatives.

TheBoardissupportedbytheSustainabilityCommitteewhich is ledby the President&Chief ExecutiveOfficer(“CeO”) and comprises Senior Management members

from EcoWorld International Malaysia, EcoWorldInternational UK and EcoWorld International Australia.The Sustainability Committee oversees the OperationsCouncil, Economic Council and Social Council inimplementing the sustainability strategies endorsedby the Board and reports to the Board on theGroup’ssustainability-relatedprogress.

Representatives from Malaysia, UK and Australia siton the Operations, Economic and Social Councils andare responsible for developing and implementing theapprovedsustainabilityinitiatives.

roles and responsibilities

• ProvidesdirectionontheGroup’ssustainabilitystrategy

• Endorses the Group’s efforts to inculcatesustainabilityinitiatives

• Providesfinalapprovalonthereport

• Oversees the implementation of thesustainabilitystrategyendorsedbytheBoard

• Reports to theBoardon sustainability-relatedprogress

• Collates information to report and monitoractionsrelatedtosustainabilityindicators

• ImplementssustainabilitystrategyorinitiativesendorsedbytheBoardacrosstheGroup

• IdentifiesmaterialsustainabilitymattersrelatedtotheGroup’sbusinessoperations

BOard Of dIreCTOrS

SuSTaINaBIlITy COMMITTee

OPeraTIONS COuNCIl

SOCIal COuNCIl

eCONOMIC COuNCIl

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Our SuSTaINaBIlITy COMMITMeNT

14 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

SuSTaINaBIlITy POlICy

EcoWorld Internationalhasput inplaceaSustainabilityPolicy that provides an overarching representationof the areas we aim to address to steer EcoWorldInternational towards sustainable business growthwhile remaining conscious of the environment andthe communities in which weoperate.TheGroupcommitstoundertakethefollowingresponsibilitieswithrespecttosustainabledevelopment:

•TomakeaclearstatementoftheGroup’scommitmenttowardssustainabledevelopment;

•To foster a culture of sustainability throughout theGroup;

•Toincorporateprinciplesofsustainabilityintobusinessactivities, development projects and communityengagement;

•To incorporate sustainability performance alongsideotherkeyperformanceindicatorsoftheGroup;

•Todefineclearmeasuresand/orstrategiestopromotesustainableinitiativesthroughouttheGroup;

• To protect the environment, contribute to society,promote a safe and healthy working culture withrespect to the Group’s business operations and ourstakeholders;and

•Toreviewandrevisethepolicy,asandwhennecessary,to reflect the Group’s commitment to continuousimprovement.

Participants of EcoWorld Women’s Summit 2019 with the #BalanceforBetter pose. The annual event is held in conjunction with International Women’s Day

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15Our SuSTaINaBIlITy COMMITMeNT05

STakehOlder eNgageMeNT

EcoWorld International defines our stakeholders asindividuals or groups that have business impact aswellasthosewithvestedinterest inouroperations.Weproactivelyconductfrequentengagementsessionswith

our stakeholders in ensuring stakeholders’ concernsareaddressedandrelevantbusiness informationiswellcommunicatedtothestakeholders.

eCOWOrld INTerNaTIONal STakehOlder

grOuPS

Employees

JV Partners

Customers

Investors

Regulatory Agencies

and Statutory Bodies

Vendors/ Suppliers

Media

Non-Governmental Organisations

Contractors

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Our SuSTaINaBIlITy COMMITMeNT

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Stakeholder group

key areas of Interest

Material Sustainability Matters

Methods of engagement

frequency of engagement

•Corporatedirectionandgrowthplans

•Jobsecurity•Remunerationandbenefits

•Careerdevelopmentandtrainingopportunities

•Workplacehealthandsafety

•Labourandhumanrights

•Work-lifebalance

•Employeevolunteerism

•EmployeeWell-being

•Training&Development

•OccupationalHealth&Safety

•TalentRetention

•CorporateGovernance&Transparency

•Managementmeetingswithemployees

•Employeeeventssuchasfamilyday,annualdinner,etc.

•TownhallsessionwithCEO

•TeamHuddlewithCEO

•Ongoingeducationandtrainingprogrammes

•WhistleblowingPolicy

•JobLevelSpecificTrainingProgrammes

•Circulationofinternalpolicies

•Chairman360°•People’sHeartbeatSurvey

•Newsletters•InternalServiceSurvey

•EcoWorldSportsClubactivities

•GoodMorningEcoWorld

•Throughouttheyear

•Annually

•Half-yearly

•Bi-monthly

•Throughouttheyear

•Implemented

•Throughouttheyear

•Throughouttheyear

•Annually•Twiceayear

•Bi-monthly•Throughouttheyear

•Throughouttheyear

•Weekly

Customers

•Pricing•Qualityandworkmanship

•Energyconservation

•Designandfeatures

•Productsafety•Defectsrectification

•Customerserviceandexperience

•CustomerSatisfaction&BrandReputation

•BuildingInnovation

•GreenDesign&Construction

•Corporate&Brandcampaigns

•CorporateWebsite/Socialmediachannels

•Advertisementandmarketingpromotions

•Engagementsurveys

•Exhibitionsandshowcases

•Residentevents

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

Employees

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Stakeholder group

key areas of Interest

Material Sustainability Matters

Methods of engagement

frequency of engagement

•Growthtrajectory•Acquisitionsandexpansion

•Marketdiversification

•Riskmanagement•Corporategovernance

•EESindicators•Climatechangeandcarbonpricingstrategies

•Sustainabilityperformanceandtracking

•Reportingstandards

•Ethics&Integrity•CorporateGovernance&Transparency

•GreenDesign&Construction

•BuildingInnovation•RegulatoryCompliance

•EnergySavingInitiatives

•InfrastructureInvestment&Development

•OccupationalHealth&Safety

•ContractorManagement

•Groupmeetingswithshareholders

•AnnualGeneralMeeting

•Sitevisits

•Analyst,bankers&fundmanagersbriefing

•Annualreport•AnnouncementstoBursaMalaysia

•Throughouttheyear

•Annually

•Throughouttheyear(asandwhennecessary)

•Half-yearly

•Annually•Throughouttheyear

Regulatory Agencies and Statutory Bodies

•Compliance•Securityissues•Wastemanagement•Publicnuisanceissues

•Labourpractices

•RegulatoryCompliance

•CorporateGovernance&Transparency

•OccupationalHealth&Safety

•WasteManagement

•Inspectionsbylocalauthority

•Pressreleases

•Workshops

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

Investors

Vendors/Suppliers

Media

•Legalcompliance•Paymentschedule•Pricingofservices•Productqualityandinventory/supplycommitment

•Reputationofcompany

•Advocatinggreenconsumerismandlifestyles

•Vendor&SupplierDevelopment

•CorporateGovernance&Transparency

•GreenDesign&Construction

•CommunityDevelopment

•BuildingInnovation•EnergySavingInitiatives

•GreenDesign&Construction

•Contractnegotiation

•Supplierauditandevaluation

•Relationshipmeetings,Vendorregistrationandframeworkagreement

•Ongoingengagementsessions

•Pressreleases

•Donations&FinancialAid

•Contributionstoenvironmentandsocialenhancement

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear(asandwhennecessary)

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

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Stakeholder group

key areas of Interest

Material Sustainability Matters

Methods of engagement

frequency of engagement

•EnvironmentandSocialissuesinrelationtobusinessoperations

•CommunityDevelopment

•EmployeeWell-being

•InfrastructureInvestment&Development

•GreenDesign&Construction

•EnergySavingInitiatives

•Ongoingengagementsessions

•Pressreleases

•Donations&FinancialAid

•Contributionstoenvironmentandsocialenhancement

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear

Contractors

•Paymentschedule•Pricingofservices•Resourceplanning

•GreenDesign&Construction

•ContractorManagement

•InfrastructureInvestment&Development

•WasteManagement

•Contractnegotiation

•Contractorsauditandevaluation

•Relationshipmeetings,contractors’registrationandframeworkagreement

•Throughouttheyear

•Throughouttheyear

•Throughouttheyear(asandwhennecessary)

Non-Governmental Organisations

JV Partners

•Growthtrajectory

•Acquisitionsandexpansion

•Marketdiversification

•Riskmanagement

•Corporategovernance

•EESindicators•Climatechangestrategies

•Sustainabilityperformanceandtracking

•Reportingstandards

•Ethics&Integrity•CorporateGovernance&Transparency

•GreenDesign&Construction

•BuildingInnovation

•RegulatoryCompliance

•EnergySavingInitiatives

•InfrastructureInvestment&Development

•OccupationalHealth&Safety

•ContractorManagement

•AnnualGeneralMeeting

•Analyst,bankers&fundmanagersbriefing

•Annualreport•JVBoardMeeting,EXCOandatprojectlevel

•AnnouncementstoBursaMalaysia

•Annually

•Half-yearly

•Annually•Monthly

•Throughouttheyear

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19Our SuSTaINaBIlITy COMMITMeNT05

STraTegIC MaNageMeNT Of MaTerIal SuSTaINaBIlITy MaTTerS

eCOWOrld INTerNaTIONal MaTerIalITy MaTrIx 2019

STeP 01 STeP 02 STeP 03

Thisyear,wehavereassessedourmaterialsustainabilitymattersduetotheinclusionofEcoWorldLondonwhichwasacquiredinMarch2018togenerateamaterialitymatrixrepresentativeoftheenlargedGroup.

reVIeW Of MaTerIal SuSTaINaBIlITy MaTTerS

Material sustainability mattersfrom FY2018 were reviewed andretainedastheyarestillapplicabletotheGroup.

PrIOrITISaTION Of MaTerIal SuSTaINaBIlITy MaTTerS

With the inclusion of EcoWorldLondon,thematerialsustainabilitymatters were reassessed by re-ranking them in order of prioritytotheGroup’sbusinessoperationsandthestakeholders’needs.

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Material Sustainability Matters

aPPrOVal Of MaTerIalITy MaTrIx

The findings of the materialityassessmentwereusedtogeneratea new materiality matrix for theGroup.

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RegulatoryCompliance

Governance Environmental Economic Social

InfrastructureInvestmentandDevelopment

CustomerSatisfactionandBrandReputation

TrainingandDevelopment

ContractorManagement

VendorandSupplierDevelopment

TalentRetention

WasteManagement

EmployeeWell-being

CommunityDevelopment

CorporateGovernanceandTransparency

GreenDesignandConstruction

OccupationalHealthandSafety

BuildingInnovation

EthicsandIntegrity

EnergySavingInitiatives

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Critical material issues

explanation grI Indicators Contributing to uNSdgs

Regulatory Compliance

Itispertinentforustoavoidadverseeconomicimplicationsaswellasnegativeimpacttoourbrandreputationthroughnon-compliancewithrelevantlawsandregulations.Non-compliancewillresultinfines,inabilitytogaininvestors’trust,andthelossofthelicensetooperate.

307:EnvironmentalCompliance

419:SocioeconomicCompliance

Customer Satisfaction and Brand Reputation

Ouroverallfiscalperformanceishighlydependentonourbrandreputationandcustomersatisfaction.

102:GeneralDisclosure

Ethics and Integrity

Weneedtostrengtheninvestors’andotherkeystakeholders’trustaswellasbeabletoretainthebesttalentbyprovidingfairtreatmentforall.

102:GeneralDisclosure

Occupational Health and Safety

Healthandsafetyofourstakeholderswhohaveinteractionwithusandourdevelopmentssuchasemployees,supplychainandthepublic,mustbegivenprioritytoprotecttheirwell-beingandtomaintainoperationalefficiencyandperformance.

403:OccupationalHealth&Safety

Corporate Governance and Transparency

Corporategovernanceandtransparencyishighlyvaluedbyallourkeystakeholders.

102:GeneralDisclosure

highly material issues

explanation grI Indicators Contributing to uNSdgs

Employee Well-being

Ouremployeesrepresentthebackboneofourorganisationandtheirwell-beingneedstobeprotected.

401:Employment

405:DiversityandEqualOpportunity

Talent Retention Weremaincompetitiveinthemarketandofferaconduciveandthrivingworkplace.

401:Employment

Contractor Management

Contractorswilldeterminethequalityandtimelydeliveryofourproductswhichwillconsequentlydeliveronourpromisestocustomersandincreaseourfinancialvalue.

204:ProcurementPractices

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highly material issues

explanation grI Indicators Contributing to uNSdgs

Infrastructure Investment and Development

Westrivetoaddvaluetothecommunityespeciallyinareaswhereweoperate.

201:EconomicPerformance

203:IndirectEconomicImpacts

Training and Development

Ourworkperformanceandproductivitywillincreasegreatlywhenouremployeeshavetherequiredskillsetsandcompetencies.

404:TrainingandEducation

Energy Saving Initiatives

Reducingourenergyconsumptionnotonlyaddsvaluetoourfinancesbutalsocontributesgreatlytowardsreducingcarbonfootprint.

302:Energy

Building Innovation

Wearecommittedtobuildingpropertieswithinnovativedesignthatwillnotonlygiveuscompetitiveadvantageinthepropertymarketbutarealsosustainable.

203:IndirectEconomicImpacts

Green Design and Construction

Aswedevelopourpropertiesusinganenvironmentally-friendlyapproachwewillreduceourenvironmentalfootprint.

203:IndirectEconomicImpacts

301:Materials

Community Development

GivingbacktothecommunityinwhichweoperateisoneofthefundamentalvaluesoftheGroup.

413:LocalCommunities

Waste Management

Incombatingvariouswasteissuessuchasillegaldumpingandincreasingamountofwastegenerated,weensureresponsibleuseofmaterials,wastepreventionanddisposalofwastebylicensedparties.

306:EffluentsandWaste

Vendor and Supplier Development

Wearecommittedtobuildingandmaintainingbusinessrelationshipswithourvendorsandsupplierswhilstprovidingeconomicopportunitiestolocalbusinesses.

102:GeneralDisclosure

204:ProcurementPractices

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TraNSPareNT BuSINeSS PraCTICeS

Material Issues Mitigated:•EthicsandIntegrity

•CorporateGovernanceandTransparency

key highlights

EstablishedCodeofConductandvariouspoliciestodemonstrateourcommitmenttoethicalbusinessdealings

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23TraNSPareNT BuSINeSS PraCTICeS06

aNTI-BrIBery aNd COrruPTION POlICy

EcoWorld London and EcoWorld BallymorehaveestablishedtheirownpolicyonCorruption,Bribery and Fraud. The policies also setout EcoWorld International UK employees’responsibilities in the fight against bribery,corruption and fraud besides providinginformation and guidance on these issues.For EcoWorld International Malaysia, we arein the midst of finalising the Anti-Bribery andCorruptionPolicy. InAustralia,wearegovernedbytheCriminalCodeAct1995.

eThICal BuSINeSS PrINCIPleS

EcoWorld International aims to grow business in asustainable manner that creates long-term value forall our stakeholders. We continuously work towardsimproving our product and service quality, minimisingenvironmentalharm,andensuringhealthandsafetyaresecuredatalltimes.

EcoWorld International prides itself in conducting itsbusinessinanethicalmanner.Tomaintainthisstandard,all employees operate under the Code of Conduct &Business Ethics which outlines expected behaviour inour daily business operations, including when liaising

withclientsandotherstakeholders.Inaddition,wehaveimplementedpoliciessuchastheAnti-BriberyandAnti-CorruptionPolicy,WhistleblowingPolicy,ModernSlaveryand Human Trafficking Statement and Policy, PoliticalEngagement Policy and Corporate Criminal OffencePolicy that demonstrate our commitment towardsensuring fair business conduct. The practice of ethicalbusiness conduct is of utmost importance at EcoWorldInternational in which every employee observesprofessionalismthroughrespect, responsibility, fairness,and accountability of actions toprotect the integrity oftheGroup.

COde Of CONduCT WhISTleBlOWINg POlICy

MOderN SlaVery aNd huMaN TraffICkINg STaTeMeNT

Outlinesexpectedbehaviourindealingwith:

• Confidentialandsensitiveinformation• Assetsandfacilities• Socialmedia• Internalandexternalcustomers• Suppliers,vendors,andcontractors• CommunityandSociety• Environment

Thispolicyprovidesaplatformforitsemployeesandmembersof thepublicwhohaveconcernsabout suspected misconduct including fraud,bribery, theft, abuse of power and violation oflaws and regulations, to come forward andexpresstheirconcernswithoutfearofpunishmentor unfair treatment. The policy allows anyemployee or third party to confidentially raisea concern.Thewhistle-blower reporting form isavailableontheCompany’scorporatewebsite.

EcoWorld International UK has establishedstatements and policies on modern slaveryand human trafficking. The statements outlinethe key areas of our operations that could beaffectedbyslaveryandhuman traffickingwhichinclude employees, agency workers workingon our behalf, contractors, subcontractors’operativesworkingatoursitesandtheworkforceofoursupplychainwhosupplymaterialstoourbusiness.

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COrPOraTe CrIMINal OffeNCe POlICy

This policy highlights EcoWorld London’s zerotolerance stand on any activity carried outby anyone in our business that results in theevasion of tax or involves the facilitation of theevasion of tax by any person. It also outlinesourapproachagainsttaxevasionandcorporatecriminal offences, reporting guideline, and ourexpectations and guidance for our employeesandassociatedparties.

This policy emphasises Ecoworld London’sstand to remain a politically neutral company.EcoWorld London is not aligned or affiliatedwith anypolitical party, does notmakepoliticaldonations nor authorises political donations byEcoWorld London’s employees and does notseek inappropriate influence of any holder ofpublicoffice.

TraNSPareNT BuSINeSS PraCTICeS

grIeVaNCe MeChaNISM

The well-being of our employees remains one oftheGroup’stoppriorities.OurGrievancePolicy,aswellasthestandardoperatingproceduretolodgeagrievancecomplaint,isclearlyoutlinedandmadeaccessibletoallemployeesvia the intranetportal.Anymisconductordissatisfactioncanbereportedthroughourgrievancereportingchannel.

The Group provides other avenues for ouremployees to communicate their grievancessuch as the People’s Heartbeat Survey. Managedindependently by an organisation calledSurveyWebConsultants, the survey is a company-wide exercise that is accessible online to allemployees inorder for theGroup toget abetterunderstanding of employee morale, satisfactionand engagement of Team EcoWorld. Coveringfour key organisational aspects (Leadership,Infrastructure, People Management andPerformance Measurement), it ensures thatemployee opinions are taken into considerationto enable management to identify and resolvecommon problems that would otherwise result ingrievancesifleftunresolved.

LE

ADERSHIP INFRASTRUCTURE

PERFORM

ANCE PEOPLE

MEASUREMENT MANAGEMENT

PeOPle’ShearTBeaT

SurVey

POlITICal eNgageMeNT POlICy

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COrPOraTe gOVerNaNCe aNd TraNSPareNCy

We place significant emphasis on governance as itis essential in retaining the trust of our stakeholders.The Malaysian Code on Corporate Governance 2017(“MCCg”) provides guidelines on our approaches topromotegreaterinternalisationofcorporategovernance

practices. Furthermore, we are committed to ensuringthattheprinciplesintheMainMarketListingRequirementsandtheCompaniesAct2016,amongothers,arepractisedatalllevelsandatalltimes.

BOard CharTer

The Board is at the apex of theGroup’s corporate governancesystemandisultimatelyaccountableandresponsiblefortheperformanceand affairs of the Group. All Boardmembers are responsible inensuring theGrouppracticesgoodcorporategovernance.

The Board Charter constitutesand forms an integral part of eachDirector’sdutiesandresponsibilities.It promotes high standards ofcorporate governance and isdesigned to provide guidanceand clarity for Directors andManagementwithregardstotheroleoftheBoardanditsCommittees,therequirementsofDirectorsincarryingout their stewardship role and indischarging their duties towardstheCompanyaswellastheBoard’soperatingpractices.

rOleS aNd reSPONSIBIlITIeS Of The BOard

The Directors, collectively andindividually, are aware of theirresponsibilities to shareholdersandstakeholdersforthemannerinwhichtheaffairsoftheGrouparemanaged.The Board sets the Group’s valuesand standards to ensure that itsobligations to its shareholders andstakeholders are understood andmet.

TraNSPareNT COMMuNICaTION

The Board ensures there iseffective, transparent andregular communication with itsstakeholders.TheGrouprecognisesthe importance of high standardsof transparency, accountabilityand timely information in buildinga long-term relationship withshareholders and stakeholders.The Group seeks to achieve thisthrough proper communicationwith investors, financial analysts,media and the public. The Grouphas in place a Disclosure andCommunication Policy to guide thedisclosure of comprehensive andmaterialinformationtoshareholdersandstakeholders.

Our corporate website serves asanother platform to communicatewithshareholders,investorsandthegeneralpublic.TheInvestorRelationssection includes information such

as announcements made to BursaMalaysia, annual reports, pressreleases, corporate presentationsandannualgeneralmeetingnotices.Other documents available includethe Board Charter, WhistleblowingPolicy,CodeofConduct&BusinessEthics, Constitution as well as theremuneration policies for Directorsand Key Senior Managementpersonnel.

The Group issues press releasesregularlytocommunicatecorporateand business developments tostakeholders. Press releases arecirculated to print, digital andbroadcastmedia forwiderpublicityand effective media coverage. OurInvestor Relations Departmentprovides updates on the Group’sdevelopmentbyconductingregulardialogue anddiscussionswith fundmanagers, financial analysts andshareholders.

Engaging the community at London City Island, United Kingdom

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Material Issues Mitigated:•RegulatoryCompliance•CustomerSatisfactionandBrandReputation

•InfrastructureInvestmentandDevelopment

•ContractorManagement•VendorandSupplierDevelopment

key highlights

PartnershipwithBrentfordFootballClubtoenhancebrandreputationEcoWorldLondon’sjoint-venturewithPoplarHarcatoprovideaffordablehousingforthecommunity

EcoWorldLondonestablisheditsSustainableProcurementPolicyin2019

SuSTaINaBle eCONOMIC deVelOPMeNT

Aberfeldy Village, United Kingdom

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MaINTaININg regulaTOry COMPlIaNCe

TheGroupupholdspracticesthatensurecompliancewithregulatory lawsand legislationsaswestrive toconductresponsible business operations. Our compliance withall the relevant laws and regulations reflects ourpolicyofsustainablepractices.Weestablishedmultipleinternalguidelinesandprocedurestoassistusinachievingzeronon-complianceinourbusinessoperations.

On 25 May 2018, the EU General Data ProtectionRegulation (“gdPr”) came into force, changing the EUDataPrivacyLawandtransformingthemannerinwhichcompanies manage and secure personal data andinformation.GDPRtrainingwasconductedformembersoftheSeniorManagementgrouptopromotegovernanceandaccountability.

EcoWorld International Malaysia

EcoWorld International UK

EcoWorld International Australia

laWS aNd regulaTIONS

• CompaniesAct2016• TownandCountryPlanningAct1976

• MalaysianCodeonCorporateGovernance2017

• EnvironmentalQualityAct1974• FireServicesAct1988• EmploymentAct1955• MinimumWagesOrder2018• OccupationalSafetyandHealthAct1994

• PersonalDataProtectionAct2010

• CapitalMarketsandServicesAct2007

• MainMarketListingRequirements

• ForeignExchangeAdministrationRules&Notices

• MalaysianCodeonTake-OversandMergers2016

• CopyrightAct1987• TradeMarksAct1976• Anti-CorruptionComplianceAct2009

• Anti-MoneyLaundering,Anti-TerrorismFinancingandProceedsofUnlawfulActivitiesAct2001

• CompaniesAct2006• UKCorporateGovernanceCode• CorporationTaxAct2010• BriberyAct2010• TheBuildingRegulations2010• FireServicesAct1947• EmploymentRightsAct1996• TheWorkingTimeRegulations1998

• NationalMinimumWageAct1998

• GeneralDataProtectionRegulation

• CodeofConsideratePractice• Construction(DesignsandManagement)Regulations2015

• BuildingAct1984• HousingGrants,ConstructionandRegenerationAct1996

• TownandCountryPlanningAct1990

• EnvironmentalImpactAssessmentRegulations2011

• EnvironmentalProtectionAct1990

• EnergyPerformanceofBuildings(EnglandandWales)Regulations2012

• LandRegistrationAct2002• LawofProperty(MiscellaneousProvisions)Act1989

• SanctionsandAnti-MoneyLaunderingAct2018

• ModernSlaveryAct2015

• CorporationsAct2001• BuildingAct1993• CriminalCodeAct1995• EnvironmentProtectionandBiodiversityConservationAct1999

• EnvironmentalPlanningandAssessmentAct1979

• FairWorkAct2009• NationalMinimumWageOrder2019

• HomeBuildingAct1989• WorkHealthandSafetyAct2011• OccupationalHealthand SafetyAct2004• ModelCodeofPractice:ConstructionWork

• DomesticBuildingContractsAct1995

• PlanningandEnvironmentAct1987

• RealPropertyAct1900• PropertyLawAct1958• ConveyancingAct1919• SaleofLandAct1962• StrataSchemes(Development)Act2015

• SubdivisionAct1988

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SuSTaINaBle eCONOMIC deVelOPMeNT

For FY2019, we have not incurred any significant finesandnon-monetarysanctionsfornon-complianceexceptforEcoWorldLondonwherewewerenotified fornoise

abatementatourprojectinMillbrook,butnofineswereissued.

CuSTOMer SaTISfaCTION aNd BraNd rePuTaTION

Customer satisfaction and brand reputation are at theheart of the Group’s business activities. We arecommitted to deliveringproducts thatmeet or exceedthe expectations of our customers and to provide thebest customer experience at the pre-let, pre-sale andpost-sale stages. This reporting year, we launchedEcoWorldClassLondonon4thMarch2019which looksintoCSR and Product and ServiceQuality and aims toenhance brand reputation and customer satisfaction.EcoWorldLondoninitiatedaCSRstrategyanddistributedEcoWorld London brand guidelines to all employees.EcoWorldLondonhasdevelopedtherelevantprocesses,standardoperatingprocedures (“SOPs”)andDNAplan

toguideouremployeesonhowtobestinteractwithourcustomers.

We introduced the ‘Welcome pack’ which is given toowners when we hand over house keys during vacantpossession. This pack provides an occupation guidethat lists the details of the house features and handyemergencycontactdetails. Inorder toensureoursalesand marketing team showcases ‘EcoWorld Class’, weconduct mystery shopping at EcoWorld sites. Thisinitiative requiresour salesandmarketingpersonnel toobserveandassestheirexperiencefromthecustomer’sperspective.

The senior management team of EcoWorld

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eNhaNCINg BraNd rePuTaTION

EcoWorld London conducted various engagementprogrammes with current and potential customers to

enhance theGroup’sbrand reputationamong the localcommunity.

EcoWorld London is Brentford FC’s developmentpartner on the new 17,250-seater BrentfordCommunity Stadium. EcoWorld London is theClub’smain sponsor. EcoWorld London’s brandingis displayed around Griffin Park and features onthe front of the Championship side’s shirts for the2019season.

EcoWorldLondon’sResidentsExperience teamorganised thiseventatAberfeldyVillageandMillbrookParktowelcomenewresidentsandtocreateopportunitiestosocialiseandmeetbothouronsiteteamandtheirnewneighbours.

EcoWorldLondonredesignedtheroofterraceattheGatefoldBuildingwhichwasunusedforthepastfewyearsandtransformeditintovarioussegments,eachwithitsownthemeandpurpose:Socialise,ChatandParty;GamesandPlay;RelaxandMeet;ExerciseandTrain;GardeningandGrowing;PeaceandQuiet.

ECOWORLD LONDON AS PRINCIPAL PARTNER FOR BRENTFORD FC

ECOWORLD LONDON ORGANISED ‘MEET YOUR NEIGHBOURS’ EVENTS

REDEVELOPING ROOF SPACE

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SuSTaINaBle eCONOMIC deVelOPMeNT

The event was attended by the community, localinfluencersandinterestedbuyersfromthearea.

EcoWorld London sponsors the activities of the Brentford FCCommunityTrustfromJune2019toMay2020.Thepurposesofthiscollaborationaretosupportnewsportssuchascycling,topromoteactive lifestylesandvolunteeringactivities, to supportpeoplewithspecial needsorwithphysical limitationsand to support theboysand girls in Football Development Programmes. Under this Trust,EcoWorld London also supports the Boating Arch programmethrough which we support in building links for kayaking,paddleboardingandrowingactivitiesatBrentfordFCCSTBoatingArchatKewBridge.Thisprogrammealsocarriesoutteambuildingactivities focusing on environmental awareness and sustainabilitysuchasPlasticandLittleRiverWalkandsupportsmajorlocalriver-based events. The partnership also encourages volunteering infundraising activities and engagement opportunities among ouremployees.InJuly2019,theannualChiswickSuperSaturdayofSportwasorganisedwith theaim toencourage the youngergenerationtoparticipateinsportingactivities.Sportsactivitiessuchasfootball,tennis,netball,skateboardingandmartialartswereheldforallagestoinspirecommunitiestofindtheirsportingpassion.

ECOWORLD LONDON LAUNCHED JASMINE HOUSE WITH A COMMUNITY PARTY

PARTNERSHIP WITH BRENTFORD FC COMMUNITY SPORTS TRUST

EcoWorld Ballymorecommissioned a shortresearch project on thebenefitsofGreenUrbanLiving. The project wasaimed at increasingawareness on greenlivinginthecity.

City workers fromCanary Wharf wereinvited during theirlunch break or afterwork to spend sometimeawayfromthecityinthe“greenhouse”atWardianLondon.

Findings discoveredthat 74% of visitorsreported a positiveeffect on themwhile 83%of visitorsreported feelingmore productive bytheendoftheirvisit.

EcoWorld Ballymorehosted an event incollaboration withBrummelMagazineon27thMarchtopublicisethe event with thereport appearing inthe Sunday Timessupplement on 31stMarch2019.

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31SuSTaINaBle eCONOMIC deVelOPMeNT07

CuSTOMer SaTISfaCTION

INVeSTINg IN INfraSTruCTure

Togauge levelsofcustomersatisfaction,weconducteda post-occupation customer satisfaction survey whichultimately guides our team in addressing customer’sexpectations.Thesurveyevaluatesmultipleareassuchasupdateofinformation,demonstrationonhowtooperate

As developers, we understand our responsibilities intermsoftheimpactourprojectshaveontheimmediatecommunity and the need to do our best to createpositivechange.Currently, theGroupmakes significantinfrastructure investments in affordable and socialhousing, publicly accessible open spaces, communityeducation and health facilities, besides other upgradesto infrastructure such as highways for the community.It is our hope that by providing an environment thatis accessible and functional, our developments arebeneficialtomultiplestakeholdersandhavealong-termeffectonthelocalcommunity.

ThescoresshowthatLondonCity Island(“lCI”) toppedthe field compared to the other projects followed byEmbassyGardens(“eg”)andAberfeldyVillage.Thesurveyresultsshowthatourprojectsarewellabovetheindustrybenchmark of 50%, with LCI exceeding the 75%mark.MillbrookPark fell slightly shortof the industryaveragein terms of “Dealing with Defects” but we are actively

thecustomer’snewhome,conditionoftheirnewhome,abilityofourteamtomakeourcustomerfeelvaluedandspecial, dealing with defects, and recommendations topotentialnewcustomers.

In EcoWorld London, we currently have significantinfrastructure investments in affordable and socialhousingthroughEcoWorldLondon’s jointventureswithLondonBoroughofHounslow(“lBh”)andPoplarHarca,a Housing and Regeneration Community Association.Details of our initiatives are as shown in the followinggraphics.

WithintheLBHframeworkarrangement,therearethreeliveschemesonsiteinwhichatleast40%ofunitsineachschememustbeallocatedforaffordablehousing.Intotal,80%oftheunitswillbeusedforaffordablehousing.Forthethirdscheme,an intended50%willbeprovidedforaffordablehousing.

following up where deemed appropriate. The surveyresultsarecloselymonitoredbyacustomerrelationsteamwhoseeffortshave started tobear fruit. In addition,wehavedevelopedamorerobustcommunicationsstrategy,strengthenedcommunicationswithourproductionteamandmanaging agents and implemented robust qualitycontrolprocesses.

ecoWorld International uk - Customer Satisfaction Score

UpdateofInformation

MillbrookPark LondonCityIsland EmbassyGardens

Demonstration Condition Specialandvalued

Dealingwithdefects

Recommendations

70

78.382.8 85

71.760.7

81.878.5

82.377.4

82.1

96.7

73.3

93.597.3

65.9

44.6

85

50

86.3

69.2

90.290.487.7

75%

50%

IndustryBenchmark

AberfeldyVillage

*No data for EcoWorld International Australia due to no handover activities conducted during the reporting year

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32 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

SuSTaINaBle eCONOMIC deVelOPMeNT

As for our joint venturewith Poplar Harca,we developlandwhichisdesignatedforaffordablehousingunits.Inany phase that requires redevelopment, all unitswhichwere previously allocated for affordable housing must

London Borough of Hounslow joint venture with EcoWorld

London

Poplar Harca joint venture with EcoWorld London

40%ofUnitsforAffordableHousing

40%ofUnitsforAffordableHousing

Totalofatleast80%ofUnitsforAffordableHousing

50%ofUnitsforAffordableHousing

MILLBROOK29Units

ABERFELDY3A39Units

ABERFELDY3B43Units

LONDONCITYISLAND(PHASE1)15Units*

EMBASSYGARDENS163Units

WARDIANLONDON138Units

50%ofprofitsinvestedintoAffordableHousingandaffordableunitswithin

AberfeldyVillage

be replaced as affordable housing units as well. As anaffordablehousingprovider,PoplarHarcainvests50%ofitsprofitsbackintodevelopingmoreaffordablehousing.

eCOWOrld lONdON’S CONTrIBuTION TO affOrdaBle hOuSINg

affOrdaBle hOuSINg uNITS aT eCOWOrld INTerNaTIONal uk PrOJeCT SITeS

Ist SCheMe

2nd SCheMe

3rd

SCheMe

EcoWorld Ballymore’s three projectsnamely LCI, EGandWardianLondonalsoprovidesocialandaffordablehousingandsharedownershiphomes.

Publicly accessible open and recreationspaces are made available for all whichallowsthecommunitytomixandsocialiseand foster relationships. These spacesprovide opportunities to improve healththrough outdoor activities in addition toattractingvisitorsandtourists.

By investing in community education andhealthfacilitiessuchastheEnglishNationalBallet,LondonFilmSchooland theWorldHeartbeat Trust, we have promoted thegrowth of the local economy by creatingemployment opportunities for the localcommunity. This strengthens and ensuresthe community’s longevity by creatingattractiveopportunitiesforinvestment.

*Majority of the affordable housing component already delivered under Phase 1 of LCI

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33SuSTaINaBle eCONOMIC deVelOPMeNT07

MaNagINg CONTraCTOrS

To fully endorse sustainability, we are committedto ensuring that our supply chain adheres to bestpractices.EcoWorldInternationalstrictlyfollowsasetofprocedures where contractors are managed to ensure

that all developments do not compromise the state ofthe environment and that our operations consider theinterestsofallstakeholdersinvolved.

eNSurINg huMaN rIghTS aNd deCeNT WOrk SOurCINg Of BuIldINg MaTerIalS

rISk aSSeSSMeNT aNd MeThOd aSSeSSMeNT

AtEcoWorldInternational,weacknowledgethatslaveryandhumantraffickinghavegainedincreasingconcernglobally.Therefore,wearecommitted to takingpreventivemeasures tocombat thesecrimes.During the contractors and sub-contractor’s selection process, weassesstheaspectofhumanrightssuchastherighttoworkintheUK,approachestoemployeerightsandanybreachesofhumanrightsrelevant legislation.WeonlypermitauthorisedsitepersonnelwiththeConstructionSkillsCertificationScheme(CSCS)cardtoworkatourprojectsites.

AtEcoWorld InternationalAustralia,weonlyhireworkerswhoaremembersoftheCFMEU(Construction,Factory,Maritime,MiningandEnergyUnion).Wedeemtheroleoftheuniontobetheprotectionoflivesbyupholdinghealthandsafetystandardsinindustriesbesidesimprovingworkers’livesbyenablingdecentwagesandconditions.TherightsofconstructionworkersinAustraliaareprotectedinthesamewayasthatofwhite-collarworkers.

In sourcing our building materials andcomponents, EcoWorld International UKrequirescontractorstocomplywithBritishStandardsandotherrelevantstandardsasprovided by the appointed consultant’sspecifications.However, if the contractorwishes to propose an alternative, a fulltechnical submission must be made forassessmentandapproval.

Where EcoWorld International Australiais concerned, all building material andcomponents comply with Australia/New Zealand standards as specified bythe relevant consultants. Where thesestandards do not apply, the BritishStandardmay be adopted. The BuildingCode of Australia (“BCa”) is also usedto maintain the minimum necessaryrequirementsforsafety,health,amenitiesand sustainability in the design andconstruction of new buildings includingextensions to new buildings. The BCArequirements will be checked by theBuilding Surveyor at different stagesprior to the issuanceof BuildingPermitsto the Head Contractor to commencesitework.Sampleapproval formswillbeprepared by the Head Contractor to besignedoffby theEcoWorld InternationalAustraliateamandtherespectivedesignconsultants to ensure that the builderadheres to contractual requirements. Ifalternative materials are proposed, thesamestandardsmustapply.

InAustralia,priortocommencementofwork,contractorsarerequiredto submit and comply toRiskAssessment andSafeWorkMethodStatementsforthematerialsandcomponentsinthebuildingbesidesobtaining approval from the EcoWorld International team. Theseare reviewed by the Head Contractor’s Safety Representative andrevisedby theSubcontractor ifdeemed inadequateor insufficientbytheHeadContractor’sRepresentative.

Insomecases,forcertaintaskswhichinvolveinherentrisk,permitsare issued, and if specific training is required, the contractors arerequiredtoobtaincertificationspriortocommencementofwork.Allcontractorsengagedmustdemonstratecompliancewithregulationsinregardtoproperdisposalofmaterialsandmustsubmitawastemanagementplantosetouthowwasteisbeingmanagedincludingdisposalmethods.

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eCOWOrld lONdON

locally Procured 85%

34 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

SuSTaINaBle eCONOMIC deVelOPMeNT

MaNagINg COST aNd TIMe

Keeping within the allocated timeline and budget iscrucialtoensuringthatworkisdoneefficientlytoenablebuildings to be handed over to customers on time.ForEcoWorldInternationalUK,someordersareplacedona lumpsumbasiswhereasign-offprocessmustbefollowed prior to payment if a variation arises. Othercontractsareonafixedpricebasisand in theeventofchanges in contract value, approval must be obtainedthrough a variation process. Changes must undergodetailed discussion by the respective committees forapproval. Depending on the project and contractor,weekly programme monitoring meetings and monthlyreports are carried out and reviewed against keyperformance indicators. This allows us to ensure thatproduction expectations are met, and identification ofpotential errors are identified for proper managementandavoidanceinfuture.

ForEcoWorld InternationalAustralia, theHeadContractis awardedon aDesign andConstruct basiswhere theHeadContractor shall take responsibility for the designandprocurementrisks.However,ifthereareanychangesrequestedbytheClientorPurchaserswhicharenotpartof the original contract, the buildermay claim for timeand cost implications. Such changeswill be negotiatedbetweenthebuilder,theclientandthecostconsultanttoensurethatthecostsarereasonableandtheextensionoftimerisksaremitigated.ProgressclaimssubmittedbytheHeadContractorareassessedmonthlybyanindependentquantity surveyor, conducted in strict accordance toAustralianlegislation.MonthlyProjectControlGroupandDesignCoordinationmeetingsareconductedtomonitorsite progress, discuss designmatters and highlight andresolve potential risks to ensure that the project is wellmanagedandexpectationsaremet.

deVelOPINg VeNdOrS aNd SuPPlIerS

Ourapproachisdesignedtohelppursue the best procurementpractice in accordance withGroup policy. EcoWorld Londonhas established a SustainableProcurement Policy Statement thisyear which outlines requirementswhenhiringvendorsandsupplierstoensurethatresponsiblesourcingispractisedthroughoutthesupplychain. The policy applies to allprocurement activities undertakenby or on behalf of EcoWorldLondon and our supply chainpartners including designers,consultants, trade contractors andproduct distributors. The policyaimsnotonlytoimproveresourceefficiency and safeguarding ofnaturalresources,butalsotoensuretraceability and transparency ofoursupplychain.

We emphasise mandatoryrequirementssuchasenvironmentalpolicies and compliance to theModernSlaveryActandEcoWorldLondon’s Modern Slavery Policyfor certain procurement activities.We procure the majority of ourdirectly-sourced materials from

UK based organisations that arerequired to comply with UK lawson forced labour which addressthe risk of slavery and humantrafficking. The EcoWorld LondonSustainable Procurement Policyis being assessed for suitabilityacross all EcoWorld Internationallocations.

EcoWorld London almost metits target of securing 100% ofmaterialwithintheUKsupplychaininFY2019.Theexceptionwas theEXCOBoard’sdecisionat theendoftheyeartoprocureaninnovativeOMS (Off-site ManufacturedSystem) concrete panel systemfor our Kew Bridge projectfrom Byldis, a Dutch company.This system, effectively used byEcoWorld International UK on theLCI project, was deemed a moreappropriate solution to deliveringon construction requirementsgivenoverallsocial,environmentalandeconomicimpactandbenefit.Despite the external purchase ofthe concrete panel system, thecompany still realised an overalllocalprocurementfigureof85%.

SUSTAINABLE PROCUREMENT POLICY

April 2019

EcoWorld London

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35SuSTaINaBle eCONOMIC deVelOPMeNT07

Werequireprocurementandspecificationdocumentstobeincludedtoverifythatmaterialsaresourcedsustainably.MaterialssuchastimbermustbeFSC(ForestStewardshipCertification)orPEFC(ProgrammefortheEndorsementofForestCertification)certifiedandstamped.Furthermore,aspartofongoingeffortstomanageoursupplychain,weconductsupplierassessmentswhichinvestigatewhetherthey have met the relevant environmental compliancerequirements. These evaluations are captured in theBuildersProfilethatusestheUKPrequalificationstandardPAS:912013+A1:2017.TheinformationsubmittedisthenreviewedandapprovedbytheHealthandSafetyTeam.EcoWorld London recently added an online pagespecifically to connect us with interested suppliers.

Potential suppliers will be able to use this platform toprovideappropriatedocumentsandevidencetosupporttheirpositionandhowbesttheycanpartnerwithusonprospectiveprojects.

EcoWorld International Australia requires prospectivesuppliers to commit to the applicable EnvironmentalProtectionAuthority legislation andguidelines that aimtoprotect the environment, aswell asprevent, control,andabatepollutionandenvironmentalharm.

Moving forward, we envision developing morecollaborative relationships to ensure high quality,sustainableandefficientproducts.

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Material Issues Mitigated:•EnergySavingInitiatives

•BuildingInnovation

•GreenDesignandConstruction

•WasteManagement

key highlights

Establisheda3-yearcarbonfootprintroadmapfortheGroup

EcoWorldInternationalUKrecycledanaverageof79%ofwastegeneratedwhileEcoWorldInternationalAustraliarecyledatleast 90%ofitswaste

MaNagINg Our eNVIrONMeNTal fOOTPrINT

West Village, Australia

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37MaNagINg Our eNVIrONMeNTal fOOTPrINT08

OPTIMISINg eNergy CONSuMPTION

Energy consumption is captured through the use ofelectricityatourcoreoperationsanddevelopmentsites.EcoWorld International recognises the importance ofefficient use of energy and promotes energy savingsinitiativesatourbusinessoperationstominimiseimpacton the environment as well as reduce our operatingcost wherever feasible. To do this, we closely monitorelectricity consumption at our offices. For FY2019,EcoWorldInternationalUKrecordedthehighestenergyintensity followed by EcoWorld International AustraliaandEcoWorldInternationalMalaysia.Thisintensityvaluewillbeusedasabenchmarkfornextyear’sreportingforcomparisonpurposes.

ForEcoWorldInternationalUK,anenergy-savingmeasurecarried out in FY2019 was the personal identificationnumber (PIN) printing initiative for our offices and on-sitedevelopment.Inaddition,wehavecreatedaGreenOfficeGuidetohelpmanageenergyconsumptionatouroffices.TheGreenOfficeGuidewhichwasadoptedlastyearhasbeencirculatedtoalloffices.Thisguideoutlinessimple initiatives tobepractisedbyemployeessuchasswitchingofflightswhennotinuse,maximisingdaylight,settingair-conditionertemperatureatoptimumlevelandenabling energy-saving features on all computers andprinters.

In addition, our developments are designed toincorporatenatural ventilation,passive cooling throughnatural stack effect, high insulation and triple glazing.

Our LCI development under EcoWorld Ballymore isconnected to a low carbondistrict heating system thatalso produces 20% of energy supplied to electric carchargingstationsat thepremises.Othergreen featuresinplaceincludelowwattagelightbulbsandPassiveInfra-Red(PIR)sensors.

We acknowledge that use of energy contributes tocarbonemissionwhichleadstoglobalwarming.Movingforward,weintendtomonitorcarbonfootprintfromourbusinessoperationsbyestablishingtrackingsystemsandprocesses.ThecarbonfootprintroadmapfortheGroupisasshownbelow.

* DataforEcoWorldBallymoreisexcludedduetoofficespacebeing owned by a third party

EcoWorldInternationalMalaysia

EcoWorldInternational

UK

EcoWorldInternationalAustralia

83.7

116.8

96

energy Intensity (kWh/m2)

20202021

2022 & onwards

• Toestablishatemplateand/orsystemtotrackdataonenergy

• Toestablishcarbonemissionbaseline

• Tocontinuemonitoringofcarbonemission

• Tosettargetsforcarbonemissionreduction

• Toplaninitiativesforcarbonreduction

• Toexecutecarbonreductioninitiatives

• Tocontinuemonitoringofcarbonemission

• Tocontinueimplementationofcarbonreductioninitiatives

• Totrackeffectivenessofcarbonreductioninitiatives

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BuIldINg INNOVaTION

EcoWorldInternationalcontinuestofindwaystoenhancesustainablelivingbykeepingabreastofnewinnovationsand pushing forward towards incorporating betterconfigurations in our buildings. It is imperative thatwearewell-informedaboutindustrypracticesincludingnewdevelopmentstoenableustoadoptbestpracticesatourdevelopmentsites.EcoWorldInternationalusesmodernmethodsofconstructiontechnologysuchasoffsitepre-fabrication of building structures and modular fittingstobenefit fromanumberof advantages suchaswastereduction,programmesuretyandqualitymaintenance.

BreeaM CerTIfICaTION

EcoWorld Ballymore’s buildings have adopted acertification that uses a performance scheme to assessthe green aspects of our buildings. The BuildingResearch Establishment Environmental AssessmentMethod (“BreeaM”) Certification monitors theprogressof constructionofourbuildings to assess the

sustainabilityperformanceofourprojects.Theassessmentevaluatestheenvironmental,socialandeconomicimpactofprojects.

Eligibility for BREEAM certification is premised on anumber of requirements. Some of the main standardBREEAMrequirementsareasfollows:

MaNagINg Our eNVIrONMeNTal fOOTPrINT

BreeaM elements

WaterQuality

ResponsibleConstructionPractices

VisualComfort

ConstructionWaste

Management

LoworZeroCarbon

Technologies

OperationalWaste

StakeholderParticipation

ReductionofCO2

Emissions

EnergyMonitoring

MitigatingEcologicalImpact

WaterConsumption

Sustainableand

ResponsibleSourcing

WaterMonitoring

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INNOVaTION ChalleNge

SuSTaINaBle feaTureS

In the push to think of original but functional concepts, EcoWorldDevelopmentGroupBerhadconducted its InnovationChallenge to generate design innovation which EcoWorldInternational was invited to participate. Team EcoWarriors,representingEcoWorldLondon,participatedinthechallengewithAberfeldyVillageselectedasthepilottestinggroundfortheteamtodeveloptheirinnovativedesign.

The teamorganised a consultation and focus group sessionwith residents to better understand their expectations toprovide real added value through the design concept.Feedback received helped gear their approach towardscreatingaunittypethatwasnotonlyflexiblebutalsoabletomeet thechangingneedsof residentsover timeas lifestyleschanged.Ensuringthecooperationofrelevantstakeholdersisnecessary toensure thatourdesign reflect theneedsof thepeopleweserve.

While Team EcoWarriors did not emerge victor in thecompetition, the Innovation Challenge served to inspirecreative thinking and market research that will ensure weremainrelevanttoourcustomerbase.

WehavereceivedBREEAMcertification forourLCI,EGandWardianLondondevelopments.Sustainable featuresintroducedinaccordancewithBREEAM’srequirementsarelistedbelow.

• Useofcombinedheatandpower(CHP)

• Passivedesign• Estimated40%reductionincarbonemission

• Useofcentralisedcombinedheatandpower(CHP)

• Small-scalegroundsourceheatpump

• Passivedesign• Estimated45%reductionincarbonemission

• Sub-meteringofmajorenergyconsumingsystem

• LEDlightings• Energy-efficientequipment• Water-efficientfittingssuchasflowcontroldevices

• Buildingelementssuchasexternalwalls,windows,roofandupperfloorslabsachievedasuitableGreenGuiderating

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greeN STar BeNChMarkINg

BaSIx CerTIfICaTION

In EcoWorld International Australia, the Yarra Onedevelopment (in South Yarra) is benchmarked againstthe Green Star rating of 4. We used a sustainabilitymanagement plan that helped us to comprehensively

Our West Village building in Sydney has achievedBASIX Certification – Multi Dwelling. This certificationis a planning requirement by the New South Wales(“NSW”)Governmentthatassessestheenergyandwaterconsumptionofabuilding.WestVillagehasachieveda50%scoreforwater,passingforThermalComfort,anda20%scoreforEnergy.

The BASIX certification has indicated thatWest Villagewill meet the NSW Government’s requirements forsustainability,ifitisbuiltinaccordancewiththeidentifiedcommitmentareas,asbelow,amongothers:

• Ceilingheights

•Insulation

monitorourapproach towards theproject.Theprimaryelements reviewed were Energy, Indoor EnvironmentalQuality,Transport,Water,Materials,LandUse&Ecology,andEmissions.

MaNagINg Our eNVIrONMeNTal fOOTPrINT

SomeofthegreenfeaturesofYarraOneare:

•Useofhighefficiencythermalperformancethroughtheuseof1-starsplitsystemunitsforheatingandcooling

•EnergyefficiencythroughLEDlighting

•Waterefficiencyfeatures

•Naturalventilation

•Useofpollutantsensors

•Targeting a minimum of 90% waste diversion fromlandfill

•Accesstopublictransport

•SustainabletimbersuchasForestStewardshipCouncil(“fSC”)orequivalentguidelines

•Provision of communal space such as communaloutdoorandamenitiesareas

•Implementation of Environmental Management Plan(EMP)

•Innovation which includes energy metering integrityandcontractoreducationinsustainability

•Singleglazedunitwithidentifiedthermalperformance

•Rainwaterharvestingtanks

•Centralisedgashotwaterservice

•MechanicalVentilationSystem

• EnergyEfficiencyRatio(EER)ratingsforair-conditioningsystems

•LEDlightings

•Energystarratingsforappliances

• Fixtures and fittings with Water Efficiency LabellingScheme(WELS)ratings

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41MaNagINg Our eNVIrONMeNTal fOOTPrINT08

greeN deSIgN aNd CONSTruCTION

MaNagINg WaSTe geNeraTION

It is our duty as a responsiblepropertydevelopertodoourbestto incorporate green practicesintotheconstructionofbuildings.In sodoing,wemust keep trackof consumption of resourcesapart from their efficient usewhen developing products.Also imperative to EcoWorldInternational operations is thelongevityofitsbuildings.

We take steps to ensure ourprocurement processes aresustainable by mitigatingenvironmental impact.To ensurethatourmaterialsareprocuredina sustainable manner, EcoWorld

International UK has relied oncertification of materials toensure sustainability qualities.These standards are aimedat ensuring the acquiring ofresources for construction doesnotcompromisethehealthoftheenvironment.

Thesecertificationsinclude:

•EuropeanStandards

•BritishStandards

•ForestStewardshipCouncil

•ProgrammeforEndorsementofForestCertification

Rapidurbanisationhasledtoanincreaseinconstructionprojectsandthegenerationofmoreconstructionwaste.We closely monitor waste generation from all projectsitesbesidescontinuing to identifyalternativemethodsofdivertingwastefromlandfillsandimprovingrecyclingpractices.

EcoWorld London’s project sites have embarked on azero-wastejourneytoensureallwastegeneratedissentforrecyclingorusedtoproducerefuse-derivedfuel.Wemake a mandatory requirement for our waste service

providers to demonstrate a minimum diversion fromlandfill of 95% for constructionwaste, unless otherwiseagreed.

Wehavesuccessfullydivertedmostofwastefromlandfills.Belowarethedetailsofourwastegenerationandwhatwemanagedtorecycle.

ForEcoWorldLondon,werecycledatanaverageof60%ofwastegeneratedinKewBridge,MillbrookandNantlyHouse,whileforAberfeldyVillage,wedivertednearlyallwastefromlandfills.

kew Bridge london - Waste generated (tonnes)

Others 0.56

Hardcore/Concrete/Ceramics 0.51

MixedMunicipalWaste 2.65

Kitchen&CanteenWaste 14.45

Soil&Stones 0.49

Paper&Cardboard 0.63

MixedWood 1.99

MixedPackaging 18.56

PlasticPackaging 0.54

Total Tonnage

41.14 tonnes

recycled Waste

43.46%

refuse derived fuel

56.54%

Embassy Gardens, United Kingdom

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MaNagINg Our eNVIrONMeNTal fOOTPrINT

Millbrook - Waste generated (tonnes)

Nantly house - Waste generated (tonnes)

aberfeldy Village - Waste generated (tonnes)

Others

Others

Others

153.81

200.24

2.84

MixedWood

InsulationMaterials

Woodchippings

36.61

21.89

0.47

Glass

Brick

Gardenandparkwaste(includingcemeterywaste)

13.21

44.17

2.21

InsulationMaterials

PlasticPackaging

Concrete

19.18

29.92

3.27

Hardcore/Concrete/Ceramics

Plasterboard

Constructionmixedmetals

19.18

51.92

3.58

Concrete

MixedWood

Rubberandplastic

20.25

82.08

3.91

CleanWood

MixedPackaging

Constructionwood

8.22

47.82

16.19

Brick

MixedMetals

Mixofconcrete,bricks,tilesandceramics

26.94

36.68

20.61

MixedPackaging

CleanWood

Ferrousmetal

55.9

37.78

1.94

Total Tonnage

353.31 tonnes

Total Tonnage

552.5 tonnes

Total Tonnage

55.2 tonnes

recycled Waste

62.86%

recycled Waste

73.34%

recycled Waste

99.14%

refuse derived fuel

37.14%

refuse derived fuel

25.66%

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Wardian london - Waste generated (tonnes)

embassy gardens - Waste generated (tonnes)

london City Island - Waste generated (tonnes)

Others

FloorCoverings

ResidualWaste

87.1

109.92

29.05

MixedC&DWaste

Plastic

RefuseDerivedFuel

773.8

496.46

572.08

Plasterboard

Canteen/OfficeWaste

MixedPlastic

1,162.3

162.11

227.52

Metal

InsulationMaterials

Plasterboard

108.6

475.33

360.85

Concrete

Timber

Wood

283.3

490.73

428.67

Hardcore

Plasterboard

Inert/Soil

143.4

477.7

21.01

Timber

Inert

Bricks

Brick/Rubble

837.4

841.16

294.37

109.26

Paper

Tiles&Ceramics

87.9

424.76

Plastic

PackagingMaterials

Cardboard/Packaging

178.4

1,131.81

115.84

Total Tonnage

3,662.2 tonnes

Total Tonnage

4,904.35 tonnes

Total Tonnage

1,864.24 tonnes

Landfill

2.5%

recycled Waste

99.4%

recycled Waste

96.8%

recycled Waste

66.8%

refuse derived fuel

30.7%

ForEcoWorldBallymore,anaverageof98%ofwastewasrecycled.

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44 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

West Village - Waste generated (tonnes)

yarra One - Waste generated (tonnes)

GeneralWaste

Others

209.512

0.269

RecyclablePlasterboard

Plasterboard

192.824

8.088

RecyclableTimber

Plastic

687.222

13.258

RecyclableMetals(Ferrous)

Cardboard/Paper

305.956

7.414

RecyclableSoil/Sand/RubbleFines

Metals(nonferrous)

178.36

16.252

RecyclableConcrete

Concrete

339.015

130.182

RecyclableBricks/Tiles

Metals(Ferous)

Timber

135.672

74.046

65.297

Others

Soil/Sand/Rubble

Landfill

182.516

54.434

42.371

RecyclableCardboard/Paper

Bricks/Tiles

154.424

6.669

Total Tonnage

2,670.79 tonnes

Total Tonnage

418.28 tonnes

recycled Waste

91.7%

recycled Waste

90%

MaNagINg Our eNVIrONMeNTal fOOTPrINT

ForEcoWorldInternationalAustralia,wemanagedtorecycleatleast90%ofwastegeneratedfromYarraOneandWestVillage.

MaNagINg WaTer CONSuMPTIONWaterisascarceresourcethatneedstobemanagedtopreventunnecessarywastage.Wetryourbesttoidentifyand implement initiativesthatdecreaseourwater consumption. One of these initiatives is indeveloping our GreenOfficeGuide that describesways to conserve water. In our offices, wemonitorleaks,andensuretapsarefullyturnedoffwhennotinuse.Wehavebegunmonitoringourusagethroughbills generated and use this as a baseline to trackhowmuchwaterisbeingconsumedandsaved.

38

6259

6265

61

42

Nov2018 Dec2018toJan2019

Feb2019toMac2019

Apr2019toMay2019

Jun2019toJuly2019

Aug2019toSept2019

Oct2019

Water consumption at ecoWorld International Malaysia (m3)

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45PrOVIdINg a Safe WOrkPlaCe09

Material Issues Mitigated:•OccupationalHealthandSafety

•EmployeeWell-Being

•TalentRetention

•TrainingandDevelopment

key highlights

Totalemployeesare219

1.2:1ratioofmaletofemaleemployees

100%localSeniorManagement

50%womeninSeniorManagementpositions

30%womenonBoardofDirectors

PrOVIdINg a Safe WOrkPlaCe

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46 eCO WOrld INTerNaTIONal Berhad lSUSTAINABILITYREPORT2019

PrOVIdINg a Safe WOrkPlaCe

OCCuPaTIONal healTh aNd SafeTy

Our commitment to ensuring employees’ health andsafety in theworkplace is demonstrated in ourQuality,Environment,HealthandSafetyPolicy.A zero-toleranceapproachistakentoensurethatourcontractorscomplywith national health and safety standards during theconstructionphaseofanyproject.

The Group strictly complies with the relevant country’slaws and regulations including the OHSAS 18001OccupationalSafetyandHealthManagementSystem.

A rigorous screening process is in place to ensureconstruction is handled by contractors appointed aftera rigorous screening process to ensure that their workmeetsexpectedquality andconsiders theenvironmentandhealthandsafetyaspects.

ForEcoWorldInternationalAustralia,aHeadContractorisappointedtocarryoutconstructionactivitiesonbehalfofthecompany.WeensuretheHeadContractorhasaWorkHealth,SafetyandEnvironmentPlanwithallworkersonsite required to obtain amandatory localwork card toworkonaconstructionsite.WhiteCardisalsomandatoryfor those not directly involved in building, such assupervisors, site managers, and people who routinelyenterconstructionsites.

ThenewsubcontractorshallsubmitaSafetyPlanand/orSafeWorkMethodstatements(“SWMS”)viaHammertech(online safety programme managed by the HeadContractor). The SWMS will be reviewed by the Head

Contractor’s Safety Representative and if necessary,the subcontractor will provide updated details. TheSubcontractor creates its own worker profile (PersonalInformationandotherrelevant information)anduploadsrelevantorrequiredticketstooperateandinductioncards,amongothers,ontoHammertech.Wheneverworkersareat sites toundertake theSite Induction, theSWMShardcopyispresentedwheneachworkersignsintotheSWMS.He thennominateswhich SWMS they are inducted intoandthisisselectedwithintheHammertechsystem.

EcoWorld InternationalAustraliahas taken the initiativeto monitor the Head Contractor’s work health, safetyand environment (“WhSe”) systems by appointingan independent WHSE Consultant on our projects tocarryoutamonthlyauditofsiteandrequiredtoreportfindingtoEcoWorldInternationalAustraliaandtheHeadContractor.

Should the worker on site or general public feel thatsite safety is not up to the national standard and theirlivelihoodisatrisk,theycanreportthistotheauthorities(WorkSafeVictoria)whowillinturnsendarepresentativetoinvestigatethematter.

Occupationalhealthandsafetyperformanceisregularlymonitoredandreportedinmonthlyprogressreportsthatidentify recurringhealthandsafety issuesoccurringonsite and measures taken to address them. The figuresbelow illustrate incident recordsatourproject sites forFY2019.

Project sites Total number of hours worked on site in fy2019

Number of reportable incidents

lost time injury frequency rate

Millbrook Park 141,377 0 0

Kew Bridge Gate 207,386 0 0

Nantly House 163,348 0 0

Aberfeldy Village 270,436 0 0

Barking Wharf 174,600 0 0

London City Island 1,072,137 0 0

Embassy Gardens 1,219,935 0 0

Wardian London 1,696,061 0 0

West Village 913,100 2 2.19

Yarra one 168,617 3 17.79

Weareconstantlyworkingonimprovinghealthandsafetymeasureswitharevisionofhealthandsafetymonitoringprocedures to ensure the well-being and safety ofemployees. HSEmatters are reported to the EcoWorldInternationalBoardonaquarterlybasis.

We are determined to implement preventive effortssuch as safety programmes to constantly remind ouremployeesinpracticingsafeworkingcultureinordertominimiseincidentsatYarraOne.

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dIVerSITy aNd INCluSIVeNeSS

By advocating diversity and inclusiveness, we arebuildingtalentsthatpromotesuccesswithintheGroup.We focus, among others, on skillsets and experiencewhilestrictlyavoidingdiscriminatoryfactorsinthehiringprocess.Weensurethatourhiringprocesspromotesfairand transparentapproaches regardlessofgender, age,ethnicity,religionordisability.

The Board recognises the challenges in achieving therightbalanceofgenderdiversitywithin theGroup.TheGroupwas listedonBursaMalaysia in2017with100%male Directors. The Board took cognizance of genderdiversity as promoted in the MCCG and appointedwomen as Board members. This is reflected in the

TOTal eMPlOyee STreNgTh

EcoWorldInternationalMalaysia

Men Women

EcoWorldInternational

UK

EcoWorldInternationalAustralia

MenWomen

31

60

7

14

99

8

eMPlOyee geNder dISTrIBuTION

current composition where 3 out of 11 Directors arewomen.WithrespecttothekeySeniorManagement,theGrouphas achieved the targetof 50%womenholdingkey positions within theGroup, namely Chief FinancialOfficer,ChiefofGlobalSales&MarketingandManagingDirector,EcoWorldInternationalUK.TheBoardsupportsgenderdiversityatalllevels.Nevertheless,appointmentsto the Board are always based on merit with regardsto skills sets, background and experience andwhethersuch appointments will further strengthen the Boardholistically.OurBoardofDirectorsisnowat30%(roundeduptonearest10percentile)womenwhichsupportsourdiversitypolicy.

Our employee gender distribution shows more menthan women in the UK and Australia. In Malaysia, thepercentage of women employees is higher as UKemployeesincludesite-basedstaff(mostlymen)whereastherearenosite-basedstaffwithinEcoWorldInternationalMalaysiaoperations.

eCOWOrld INTerNaTIONal

uk

eCOWOrld INTerNaTIONal

auSTralIa

eCOWOrld INTerNaTIONal

MalaySIa

69%

47%

38%

31%

53%

62%

In terms of total employee strength, EcoWorldInternational UK has more employees comparedto EcoWorld International Malaysia and EcoWorldInternationalAustraliaduetothesizeofoperationsintheUK.

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eMPlOyee age dISTrIBuTION eMPlOyMeNT CaTegOry dISTrIBuTION

ExecutivelevelstaffconstitutethelargestsegmentofouremployeesfollowedbythoseinMiddleManagement,Senior Management and Non-Executive categories.Given that the nature of our business is propertydevelopment,weemploymoreexecutives forprojectimplementation and to monitor our appointed third-partycontractorsinbuildingourpropertiesresultinginfeweremployeesintheNon-Executivelevels.Wealsofocusonstrategicplanningas seen in theproportionofMiddleManagementandSeniorManagementstaff.

EcoWorldInternationalAustralia

EcoWorldInternationalAustralia

EcoWorldInternationalUK

EcoWorldInternationalUK

EcoWorldInternationalMalaysia

EcoWorldInternationalMalaysia

Above50 Non-executive

30-50Executive

Below30

MiddleManagement

SeniorManagement

3 0

84

48

3

23 0

9494

4235

30

8 6

2512

1218

9

Themajorityofouremployeesareagedbetween30and 50 years given our strong belief that businessgrowth is contingent not only on experienced talentbutalsoonyoungerstaffwithstrengthssuchasafreshandmodernmindset.

PrIOrITISINg eMPlOyee Well-BeINg

The Group recognises and values employees in thebeliefthattheyarethedriversofbusinesssuccess.Asemployees are our greatest asset, we have indicatedour concern on staff well-being by ensuring properwork-life balance creating a conducive and healthyworking environment and allowing flexibility wherepossible.

We provide competitive working benefits to attractandretainemployeesandensuretheyfeelvaluedandsecure in their jobs. We appreciate employee talentand work to ensure they reach maximum potentialduringtheirtenurewiththeGroup.

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eMPlOyee BeNefITS

PareNTal leaVe

Theattractivewagepackageiscomplementedbyothercompetitivebenefitsthatcontributetowardsbetterproductivityandperformance.

The Group strongly supports employees who arestartinganewfamilyorplanningtohavemorechildrenbyofferingthemparentalleave.Thisispremisedontheunderstanding thatnewparentsneed time towelcome

and bondwith the new addition to the family. FlexibleworkinghoursarealsograntedtoparentswithyoungerchildrenastheGroupunderstandstheneedtobalanceworkandstillcarefortheirdependents.

•Annual• Medical• Maternity• Paternity• Examination• Compassionate• Marriage• Childcare• Prolongedillness

• Pilgrimage•Specialmedicalleave

•Childadoptionleave

•Sharedparentalleave

• Staggeredworkinghours

•Schoolholidaysworkflexibility

•Careerbreaks/sabbaticals

•Extendedmaternityleave

•Employees’choiceofday-off

•Discretionarybonus•Companypensioncontribution•Seasonticketloanpolicy•Replacementleaveinlieuofdutyallowance(RLDA)

•Carallowance•Mileageclaim•Companycar•Companymobile•Linesanddataplans•Staffpurchasediscounts•Professionalmembershipannualsubscriptionfee

•Company-providedmeals

•Outpatientmedicalreimbursementandinsurancecoverage(GroupPersonalAccident,GroupHospitalisation&SurgicalandGroupTermLife)

•Dayoffforbirthday

•Fruitbasketonceaweekinoffice

•Familyday•Wellnessweek

Work leaves Medical/Insurance Coverage

OthersOvertimes/duty allowancesflexible Workarrangement

Male female

ECOWORLD INTERNATIONAL MALAYSIA 1 4

ECOWORLD INTERNATIONAL UK 1 1

ECOWORLD INTERNATIONAL AUSTRALIA 0 0

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eMPlOyee eNgageMeNT PrOgraMMe

ANNUAL DINNEr

INCrEMENTALITy CAMPAIGN

PArA CoUNSELLING

Weengagewithouremployeestofosterrelationshipsand to create a positive working environment. TheEcoWorld Annual Dinner is an iconic feature ofthe EcoWorld culture with an overarching themedecided upon every year by the main organisingcommittee.Groupsofemployeescompete in termsof performances and dress competitions. Eachgroup selects performers who are given rigoroustrainingbyprofessionalchoreographersandtheatreprofessionalshiredbytheCompanytomouldthemintobonafideentertainers.Rehearsalsareconductedduringworkinghourssothatemployeesdonotfeeloverburdened. The judging criteria for our AnnualDinnercostumesandpropspromoteinnovationandsustainabilitywithpointsbeingawardedtothosewhoutiliserecyclablematerialscreatively.

We actively conduct engagement programmesthat our employees can participate in such asextracurricular activities that will build confidenceand discover latent skills in employees. Theirinvolvementintheseactivitiesalsohelpsbreakdowncommunication barriers within the team and boostthecollaborativespirit.

The Incrementality Campaign is a 12-month campaignaimed at encouraging employees to strengthenrelationshipswiththeirlovedonesandtocultivateself-care

habitsbymakingsmall,consistentandincrementaleffortstocultivateamentalityofself-loveandtogetherness.Thiscampaigncomprisesthreestagesasbelow.

Inanefforttoraisementalhealthawarenessamongstemployees and encourage them to open up, thePara Counselling programme involved selectedemployeesinleadershippositionswhounderwenta12-weekseriesofworkshops,counselling,coachingandmentoringtopicsinordertobecomethe“mentalfirst-aiders” or the go-to person whenever a fellowEcoWorld employee needs advice or guidancepertaining to mental health. Participants rangingfromtopmanagementtomiddlemanagementwerecertifiedasparacounsellorsandcoaches.

Paracounsellorswereguidedinusingthe‘Languagesof Appreciation’ to effectively communicateappreciation and encouragement to employeesor colleagues, to build healthier relationships withthe team, to create a more enjoyable workingenvironment and to improve mental wellness ofEcoWorld employees. This initiative also drivesour diversity and inclusion agenda by equippingpara counsellors as mental first aiders to addressdifferentneedsamongtheemployeessuchassingleparenthood, griefmanagement and other personaltrauma.

PrOVIdINg a Safe WOrkPlaCe

Self-reflectiontoliveapositivelifeanddiscoveragreaterconnectiontooneself

Spendingquality timewith familyto create lasting memories andbondingwithlovedones

Reaching out to old friends andrebuilding real connections andconversations

Reflect reunite reconnect

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reTaININg TaleNTS

CaPaCITy BuIldINg

TheGroupiscommittedtowardsprovidingaconduciveworkplace environment for employees. We believepertinent benefits in tandem with a healthy workingenvironment are among criteria that determine a

company becoming employer of choice. As ours is acompetitiveindustry,wegladlyprovideopportunitiestoemployeestoenhancetheircareersbygainingrelevantexperience.

TheGroupiscommittedtowardsinvestingin developing employees’ skillsets andknowledge in the belief that this willcontribute to productivity and betterbusiness performance.Weprovide bothtechnical and soft skills training relevantto specific job functions to enhancecompetencies and provide exposure toemployees.

The Group provides both internal andexternaltrainingtoemployeesdependingon the nature of training needed. Ourtraining programmes are wide-rangingand cover both technical and non-technicalareas.

New hires (%) Turnover (%)

ECOWORLD INTERNATIONAL MALAYSIA 17.8 15.6

ECOWORLD INTERNATIONAL UK 37.3 27.1

ECOWORLD INTERNATIONAL AUSTRALIA 13.8 6.9

local Senior Management hired (%)

ECOWORLD INTERNATIONAL MALAYSIA 100

ECOWORLD INTERNATIONAL UK* 100

ECOWORLD INTERNATIONAL AUSTRALIA* 100

*Inclusive of permanent residents

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ECOWORLD INTERNATIONAL MALAYSIA

•EcoWorldInternationalWelcomeProgramme•ManagingKPIandCompetency•EcoWorldWomen’sSummit2019,TheArtofHandlingComplaints•DigitalandSocialMediaMarketing•EcoWorldLeadershipDevelopmentProgramme(LeadersandManagersGroup)–LeadingBusiness,LeadingOthers,DesignThinking,LeadershipInsightSeries

•TheCoolerEarth:SustainabilitySummit•SustainableDevelopmentGoalsConference2019–People,Planet,ProfitforTheNextGeneration

•ParaCounsellingSkillsforLeaders•KeepingFitThroughHealthyFoodandLifestyleModification•ServiceandSalesExcellence•FindingsofSustainabilityPracticesandDisclosuresinAnnualReportsand/orSustainabilityReportsforFinancialYear2017

•BasicOccupationalFirstAid,CPRandAEDTraining•CorporateandPersonalLiabilitiesunderAnti-CorruptionLawsinMalaysia

ECOWORLD INTERNATIONAL UK

•GeneralDataProtectionRegulationforSeniorManagement•BigRocks:TheKeytoGettingtheMostImportantThingsDone•UKWomen’sSummit•WomenLeadingRealEstate•EcoWorldinaDigitalWorld–MakingEcoWorldaSustainableGlobalCompany•BisnowBuildtoRentOutlookandExpansion•FixedMindsetvsGrowthMindset•WorkplaceWell-being•StressAwarenessWebinar•DiversityandMentalHealth•DyslexiaAwareness•ManagingCareerConversations•ManagingKPIandCompetency•ConstructionPlanning•DigitalMeasuring•HousingandTheDraftLondonPlan•LondonRealEstateForum•RealEstateTaxSeminar•BalconyInnovationsandFireRegulations•HealthandSafetyPolicyandProcedures•EmergencyAwarenessandFireMarshallTraining•UrbanGreenDesignGroupEvent:Charrettes–BestPracticefor21stCenturyPlacemaking•ServiceExcellence•ServicefromHeart

ECOWORLD INTERNATIONAL AUSTRALIA

•MicrosoftProjects–ManagingProjects•InternationalProjectManagementDay2018Conference•PropertyDevelopmentIndustryDiplomaVIC•ModernProjectManagement–ManagingtheStart-up,SchedulingandBudgeting•DrivingGrowthandInvestmentinBuildtoRent•ConstructionInduction–PreparetoWorkSafelyintheConstructionIndustry•FirstAidTraining•StrategicMarketingPlanningCourse•SocialMediaandInternetMarketingEssentialsandAdvancedSocialMediaandStrategy

PrOVIdINg a Safe WOrkPlaCe

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In FY2019, we recorded an average of 39, 21 and 22hours of training for EcoWorld International Malaysia,EcoWorld International UK and EcoWorld InternationalAustralia respectively. In terms of gender, maleemployees received more training than women as weemploymoremen.Intermsofemploymentcategory,ourmiddle management generally received more trainingcomparedtootheremploymentcategories.

EcoWorldInternationalMalaysia

EcoWorldInternational

UK

EcoWorldInternationalAustralia

39

21 22

aVerage TraININg hOurS

aVerage TraININg hOurS By geNder aVerage TraININg hOurS By eMPlOyMeNT CaTegOry

MenWomen

SeniorManagementExecutive

MiddleManagementNon-executive

eCOWOrld INTerNaTIONal

MalaySIa38

4140

23

26

51

eCOWOrld INTerNaTIONal

uk23.5

2422.5

23.7

27.3

eCOWOrld INTerNaTIONal

uk

eCOWOrld INTerNaTIONal

auSTralIa

16

27 16

23

24

eCOWOrld INTerNaTIONal

auSTralIa

eCOWOrld INTerNaTIONal

MalaySIa

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Material Issues Mitigated:•CommunityDevelopment

key highlight

EcoWorldFoundation’sStudentsAidProgrammecontinuestosupportunderprivilegedchildrenalloverMalaysia

EcoWorldLondonhasdevelopeditsCSRStrategyFramework

EngagementofEcoWorldInternationalUKwithstudentsfromlocalschoolsandcolleges

EcoWorldInternationalAustraliaandEcoWorldInternationalMalaysiaparticipatedinbeachclean-upactivities

eNhaNCINg SOCIal deVelOPMeNT

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CONTrIBuTINg TO lOCal COMMuNITIeS

It is important for EcoWorld International to engagewith the community to strengthenour social networkand leave a positive legacy for the local communitywithin and around our development. To this end,weconstantlyworkonsocialprogrammessuchastheEcoWorldFoundationand thepartnershipwithBrentfordFCCommunitySportTrust.

EcoWorldLondonhasdevelopeditsownCSRStrategyFrameworktoenhancelivesincommunitiesintheareas

inwhichweoperateandintheprocessoffervolunteeringopportunities to employees. The strategy primarilyfocuses on school engagement covering areas likewell-being, employment, training programmes andenterprisesupport.Webelieveinnurturingstudentswhoare the future generation into catalysts for the creationof more liveable communities. EcoWorld London iscurrentlyactivelyengagingitsemployeesindevelopingactionplansforfocusareasthathavebeenidentified.

eCO WOrld fOuNdaTION

YOUTH EDUCATION AND DEVELOPMENT

Students Aid Programme

Children represent the future. In this respect, theEcoWorldFoundationwasestablishedon7thMay2014asaplatformfortheGrouptogivebacktothecommunityviaCSReffortsforchildrenofallages.Thefundamentalfocus of this foundation is youth education andknowledge as well as health and well-being. One ofthe programmes under the EcoWorld Foundation istheStudentsAidProgrammewhichprovidesfinancialassistance to underprivileged students from primaryup to tertiary levels of education. The intention is to

Education Awareness for orang Asli

EducationawarenessamongOrang Asli(indigenouspeople)in Malaysia is still below par due to inadequate learningtools, books and facilities at schools. The Foundation ispassionate and deeply committed to providing betteraccess to education for those in need, especially theOrang Asli community, by executing collaborativeprogrammes with Persatuan Kebajikan Suara Kanak-kanak Malaysia (“Suka”). SUKA is an NGO which aimsto ensure proper protection and treatment of children incrisis situations such as human trafficking and children indetention.

supportthemfinancially,assistinhelpingthemachievetheir full academic potential and improve their livingstandards.TheEcoWorldFoundationcurrently fundsapproximately 2,600 students in selected primaryschools, 300 students in selected high schools and42 students in tertiary education, 24 of whom havegraduated.Thisyear,EcoWorldFoundationconductedhome visits to the students under this programme intheKlangValleyareawithtotalvisitedhousesof1,148andinvolving318volunteers.

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eNhaNCINg SOCIal deVelOPMeNT

As part of this initiative, Eco World Foundationdeveloped teaching tools for preschool children fromthe Orang Asli community, with the aim of creatingeducational opportunities, especially in remote areas.The programme involved 10Orang Asli preschools intheremotevillagesofRompin,PahangandGuaMusang,Kelantan.Theteachingtoolswerepreparedforthecoresubjects of BahasaMalaysia, English andMathematics,wherebyfiveitemswereprovidedforeachsubjectfor10preschools.Atotalof42staffwereinvolvedinpreparing150 handmade teaching tools. The programme alsoincluded a book donation campaign supported byEcoWorldstaff,whodonated theirprelovedbooks thatwere still ingood condition.A total of fiveboxeswerecollectedanddeliveredtotheOrang Aslicommunitybytheir partner SUKA, which continuously helps them toimproveeducationawarenessandencourages them tobuildtheirownpreschools.

EcoWorldFoundationcontributedRM125,700inFY2019fortheEmpower2Teachprogrammewhichisutilisedfor:

1. A monthly allowance for teachers and assistantteachersandschoolexpensesforfourOrang Aslipre-schoolersinGuaMusang,Kelantan,whichamountedtoRM67,200

2. Sponsorship for the printing of syllabus and schoolmaterialsfor2020for10preschoolswhichamountedtoRM16,000

3. Sponsorship for teachers’ training for 2020 with 4sessions of training for 10 school teachers whichamountedtoRM18,500,and;

4. Sponsorship for themonthly supervision cost for 10preschoolsfor2020whichamountedtoRM24,000.

School Furniture Donation

EcoWorld Foundation continues to provide financialassistancetounderprivilegedstudentsandhashelped3,000primaryandsecondaryschoolstudentsfromallover Malaysia in places like Kuala Lumpur, Selangor,Perlis,Kedah,Penang,Pahang,Johor andSabah.EcoWorld Foundation recently donated RM36,000 toSMKPulauKetam in the formof school furnitureandfittings for the special needs class. Apart from basicitems for the school, the donations also includedsewingmachine, refrigerator, oven and other kitchenappliancesforuseasspecialstudents’learningtoolstoimprovetheiressentiallifeskills.

The Foundation continues to participate in youthdevelopment, especially involving students, with theaimofensuringa conducive learningenvironment inschool.Atotalof560setsofstudents’desksandchairsworthapproximatelyRM62,000wasdonatedtoSMJK

YokeKuan,inSekinchan,SJK(C)YakCheeandSJK(C)HanMinginPuchong,SJK(C)TamanRashnainKlang,SJK (C)YingWah in Kapar, and SJK (C)Yit Khwan inTanjungKarang.

The Foundation also adheres to stringent qualitycheckstoensuredurabilityof thedesksandchairs toensurethefurniturecanwithstandwearandtear.Sinceits’inception,theFoundationhasspentRM752,000onreplacingschoolfurniturewhichalsoincludescanteentablesandbenchesbesidesprovidingotherfacilities.

“ “The new equipment donated by the Eco World Foundation will greatly benefit the school’s special needs students and boost the school spirit

Tan Sri Lee Lam Thye, Chairman of Eco World Foundation

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57eNhaNCINg SOCIal deVelOPMeNT10

Caring for Children with Special Needs

It is always the Eco World Foundation’saim to reach out to as many needyMalaysians as possible. Besides helpingtheOrang Asli,EcoWorldFoundationhasalsocontributedinhelpingspecialneedschildren with Eco World Foundationdonating to a few Program Pendidikan Khas Integrasi (PPKI) that provide thechildren with essential tools to helplearn living skills. The schools that havebenefitedfromtheEcoWorldFoundationare:

1.SMK Pulau Ketam – we donated arefrigerator, sewing machine, gasstove, baking oven, mixer, students’desk and chair and a computer andprinterthatcostatotalofRM36,000

2.SK Taman Kepong – we donatedstudents’ desks and chairs, bookshelves, threeunitsof computersandprinterswhichcostatotalofRM18,000

3.SMKYaacobLatif–wedonatedtwounitsofheavy-dutysteamirons,two units of big ironing boards, two units of foot bath chairs, 100unitsofmushroomplantingblocks,racksformushroomsblocks,steelcupboards,shoeracksandstudents’deskandchairwhichamountedtoRM20,000

4.KiwanisDownSyndrome–wedonatedteachingaids(motorskillsets)andwalkersforstudentswithlearningdifficulties,whichamountedtoRM8,100

rIVEr rESTorATIoN GoToNG royoNG MANGroVE SEEDLING PLANTING

The Eco World Foundation incollaboration with the GlobalEnvironment Centre conductedriver restoration activities whichincludes widening of stream,clearingofdebrisandriverwaterquality test, at the MNS site,Federal Hill, Kuala Lumpur. Thisprogrammewassupportedby42volunteers.

44 volunteers (in three batches)helped out in cleaning, plantseedlings, and soil composting,among others at theMNSUrbanCommunityForestNursery.

At Kuala Selangor Nature Park,30 volunteers from our Groupplanted 120 seedlings with theaim to enhance awareness levelon the importance of preservingmangrovesfortheecosystem.

NATURE CONSERVATION

Forthisyear,EcoWorldFoundationhasworkedcloselywith the Malaysian Nature Society (“MNS”) on nature

conservationefforts.Thiseffortwillcontinueinyear2020withvariousprojectsinthepipeline.

Volunteers worked hand-in-hand to clear the river area

Volunteers helped in clearing MNS Urban Community Forest Nursery area

Volunteers get their hands dirty in planting mangrove seedlings

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eNhaNCINg SOCIal deVelOPMeNT

healTh aNd Well-BeINg

Befrienders KL Emotional Support Centre

Mental health is important at every stage of life, fromchildhood through and adolescence adulthood. TheBefriendersareknownastheonlyorganisationinMalaysiaprovidingemotionalsupporttopreventsuicides.Itoperatesaround-the-clock to provide support for emotionallyand mentally drained Malaysians regardless of age, raceand religion. Eco World Foundation has embraced theopportunity tooffer itssupport inconjunctionwithmentalhealtheducationandoutreachbyBefriendersKL.

Donationsweremade throughmake-overof thepremisesto create a more conducive environment for the staff,volunteers and visitors, especially during the counsellingsessions.

Eye Screening Programme

EcoWorldFoundationcollaboratedwiththeTunHusseinOnnNationalEyeHospital(“ThONeh”)anditsfoundationarm–THONEHFoundation- for two consecutive years to contribute and address the needs ofunderprivileged children, focusing on a programme to sponsor eyecheck-upsandspectaclesforstudentsinfiveschoolsintheKlangValley.This programme aims to raise awareness and reduce avoidable visionproblemsamongstprimaryschoolchildren.Theeyecheck-upsessionsinvolvedatotalof3,811studentsfromSKBukitKapar,SJK(C)YingWah,SJK(T)MethodistinKapar,SJK(C)ChungWah,andSJK(C)Ijok,backinMarchandidentified455studentswhoneededspectacleswith161beingunderprivilegedstudents.OurcontributionofRM20,000coversthecostofconductingthecheck-upsandfreespectacleswhichwerehandedoverataceremonyheldatSKBukitKaparon21June2019.

With the mounting stress in the workplace, compounded by financial difficulties and family pressures, depression and anxiety are increasingly prevalent in Malaysia society. The Befrienders work tirelessly round-the-clock to help Malaysians of all walks of life who are desperate and despairing. This is important work because every interaction could save lives. The Eco World Foundation is glad to be able to do its part in supporting the Malaysian mental health support system by providing a more conducive environment for mental health counselling and conversations to happen

Tan Sri Lee

“Eye health is often neglected due to financial difficulties and this may effect the lives of our young people in terms of education, daily tasks and even safety. With the help of THONEH, Eco World Foundation is glad to be able to do our part in providing basic optical care for underprivileged children

Tan Sri Lee

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eCOWOrld leaderShIP deVelOPMeNT PrOgraMMe

commitmentonvolunteerismandemphasizetheneedtocareforunderprivilegedmembersofsociety.

AmongCSRactivitiesexecutedbyouremployeesforthelocalcommunityare:

The EWLDP is a customised programme to identifypotential successors. One of the assignments requiredto be completedby participantswas the planning andexecution of CSR activities that can impact the localcommunitytoactivelyencourageEcoWorld’semployees’

activities Objectives Outcomes

Bringing Light and Hope to the Orang Asli Community

1. SupplyingsolarpowerandinstallinglightsinthehomesoftheOrang Aslicommunityviacollaborationwithasocialenterprise

2. Raisingfunds

1. Buildingasystemusingsolarpanels,charger,battery,powerinverter,switchesandlights

2. Organisingfundraisingandcharitysales

3. DonatingPre-lovedclothes,toysandcookingutensils

Gift of Sight 1. ToassesseyesightofthechildrenfromtheRumahAmanChildren’shome

2. Todonaterefurbishedglassestounderprivilegedchildren

1. Collectingoldorunusedglassesandrefurbishingthemfordonationtoorphanages

Team EcoWorld helped build solar lighting systems for the orang Asli community Team EcoWorld donated spectacles to underprivileged children from rumah Aman

EcoWorldInternationalacknowledgestheglobalconcernon coastal pollution and strives to contribute towardsminimising pollution. For FY2019, we participatedin beach clean-up activities organised by non-profitorganisation, MY Clean Beach to inculcate the habitof responsible waste management and to enhanceknowledgeoncoastalandoceanecosystemswhichareaffected by irresponsible littering at coastal areas. Wecollectedtrashfromthecoastalareasandweighedthemtokeeptrackoftheamountoftrashcollected.

eCOWOrld INTerNaTIONal MalaySIa CSr PrOgraMMeS

BeaCh CleaN-uP

Pantai remis

11 staff volunteered for this

programmeKualaSelangor

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eNhaNCINg SOCIal deVelOPMeNT

Plastic bottlese

141.9kg

glass bottlese

38.2kg

Metal tins

18.6kg

Plastic Straws

2.2kg

Cigarette butts

2.0kg

Non-recyclable waste

921.7kg

SITe VISITS By COllege STudeNTS

eCOWOrld INTerNaTIONal uk CSr PrOgraMMeS

InMay2019,theNantlyHouseprojectsawthearrivalof16studentsfromWestThamesCollegeforasitevisittolearnabouttherolesandresponsibilitiesofthoseworkingatprojectsitesandtheprocessesinvolved. The students visited show units, communicated withoperations personnel about the techniques and skills required toworkonsiteandattendedaworkshopforaninsightintotherangeofrolesintheDevelopmentandConstructionindustries.Afewhavebeenapproachedtoundertakeaweek-longworkplacementonsiteforahands-onexperience.

Similarly, Verdo-Kew Bridge Development welcomed 12 studentsfromIsleworthandSyonSecondarySchoolforanexclusivetourofthemarketingsuitewheretheylistenedtostaffexplainingtheirrolesandresponsibilities.Eachstaffmembergavethestudentsaninsightinto thetopic ‘TheDay in theLifeOf’whichthey found invaluablebesidesansweringquestionsontheconstructionindustry.

Students’ feedback toour initiativehasbeenpositive, a response that highlights the factthatEcoWorldLondonismakingadifferenceintheirperceptionoftheindustryandcareeropportunitiesavailabletherein.

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ParTICIPaTION IN Career faIrS aNd delIVerINg Career TalkS

WOrk PlaCeMeNT

eNgageMeNT WITh SChOOlS

EcoWorld London participated in multiple career fairsand talks togive insight to studentson thewide rangeof opportunities and topromote awide rangeof roleswithintheindustry.•LamptonCareersFair•CareerseventatVictoriaheadquarters

MillbrookParkhad2studentsfromCopthallSchoolandStJamesschool inBarnetrespectivelybasedinthesiteoffice to gain work experience. We received positivefeedback from both students. Both the Nantly Houseand Verdo-Kew Bridge Development projects hosted9studentsonworkplacement fromIsleworthandSyonSchool, Richmond and West Thames Colleges. The

To date, we have engaged with nearly 1,500 schoolstudentsand in theprocessshared informationrelatingtohealthandsafety,mockinterviewsandcareertalks.Themainpurposebehindtheengagementprogrammeisthecreation of awareness about the nature of EcoWorld’s

We also engage with multiple schools in our area ofoperations such as Culloden School, Rosary CatholicPrimary School, Spring West Academy, Space Studio,

Allen Edwards Primary SchoolThe Reading Buddies project saw staff volunteering to provide supportive reading sessions, mentoringschoolcouncilrepresentativesinpresentationsanddecision-makingskillsandaspotoflightgardening.

Green Dragon School – Grand Garden DesignThereispotentialtoadoptthisinitiativeinconnectionwiththeVerdo-KewBridgeDevelopmentsiteproject.Thisisbeingseenasaphasedinitiativeoveranumberofyearswithhelpprovidedtoseekcharitablefundingfromanumberofsourcesandassistanceinrejuvenatingthevastplotoflandtheschooloccupies.Phase1willseeEcoWorldinvestinginrejuvenatingaHerbGardenwithstaffvolunteeringtimetoworkontheproject.

•BarkingWharfcareersevent(collaborationwithMidgard)

•CareersTalkatCopthallSchool•ConstructionCareersFair(collaborationwithWilmottDixon)

•CurricularVitaeworkshopatBowSecondarySchool

Peoples Team also recruited 3 students on placementwhere they spent several days learning about variousteams’ responsibilities on both sites and in the office.EcoWorld London’s relationship and engagement withschoolsisincreasingwithdevelopinglong-termworkingrelationshipsdevelopinginthissector.

constructionactivitiesneartheirschoolsandthephysicalplacemaking.Wehighlighthealthandsafetyrisksduringtheprogrammebesidesaprofessionalcareerinthebuiltenvironment.Wearealsoexploringpotentialcommunityprojectswithschoolstofosterrelationshipswithstudents.

Schools Purpose Month of engagement

St Paul’s Church of England HealthandSafetyPresentation January2019

Lampton Boys School ‘BoysCanDoDay’MultipleEngagementSessions

June2019

The Rise School MockInterviews June2019

St Marks School CareersTalkandSpeedNetworking July2019

Lampton Girls School ‘GirlsCanDo’ July2019

Dormers Wells MockInterviews July2019

Heston Community School, Cranford School, BrentfordGirlsSchool,AllSaintsSchool,CopthallSchoolandBowSchool.

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fITNeSS BOOT CaMP IN aBerfeldy VIllage

On27April2019,EcoWorldLondonorganisedafitnessboot camp in Aberfeldy Village for residents. Theworkout at the residents’ gym as well as in the linearparkwhichrunsthelengthofAberfeldyVillagebrought

residents in the spirit of togetherness. Residents wererewardedwithcomplimentaryfruitsmoothieswithafunfitnesstwistwheretheyhadtotakeaspinonasmoothiebiketogeneratepowertoblendthehealthyconcoction.

Little Green Fingers at Verdo-Kew Bridge

EcoWorldLondoninvitedstudentsfromGreenDragonPrimarySchooltovisitthesiteoftheVerdo-KewBridgedevelopment in Brentford where they were given amasterclass ingardeningby theKingstonLandscapeGroup. More than 30 children, accompanied by

teachers and volunteers, were taught how to createandlookafteragarden.Thechildrenwerealsogivenanopportunity toplant the very first flowerbedsontheproject.

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Cycling for Better Health

EcoWorldInternational’scyclingteamtookpart intheBritishHeartFoundation’sLondontoBrightonBikeRide2019.Theteamhasbeenregisteredasanintermediate

dONaTIONS, VOluNTeerINg aNd CharITaBle INVOlVeMeNT

EcoWorldLondonattendedaWell-beingdayorganisedbyAgeUKinBarnet.8membersofthestaffvolunteeredtocarryoutpracticaltasksincludingsellingraffletickets,serving lunch to senior citizens, furniture removal andgeneralassistanceontheday.Staffhavealsomanagedworkplacementsandattendedseveralcareereventsatschoolsandmockinterviewsessionswhichcontributedtotheircommitmenttovolunteerism.

In June 2019, a tragedy occurred within the boroughof Barking and Dagenham when a fire engulfed anddestroyed 20 flats. Yet again, EcoWorld London and

their contractors showed their generosity by donatinghundreds of pounds worth of goods to those in need.Therewerenofatalitiesbutresidentswerelefthomelessandwithoutbelongings.

15 employees volunteered to assist the Local OctaviaFoundationCharity(ChiswickHighStreet) toraisefundsfor those affected by unemployment, ill health, socialisolation and low income in Central andWest London.Thisengagementishelpingbuildstronger,happierandhealthierrelationshipswithinthecommunities.

groupwiththecostof£45 inwhichthemoneygoestotheBritishHealthFoundationtowardsfundingtheirlifesavingresearchintoheartandcirculatorydiseases.

eCOWOrld INTerNaTIONal auSTralIa CSr PrOgraMMeS

On 26 May 2019, a team of 5 from our Melbourne office attended the Yarra River Blitz organised by the YarraRiverkeeperAssociationandsupportedbyMelbourneWaterandtheCleanWaterGroup.Thiswasaday-longriverclean-upprogrammeinvolvingvolunteersremovingrubbishfromtheriverandalongitsbanks.Theprogrammesawthesuccessfulcollectionofcollected126kgoftrashconsistingwastetypesasdetailedbelow.

Quantity

yarra river

5 staff volunteered for this programme

Plastic bottles

331

Plastic lids

343

Cigarette butts

441

Plastic film remnants

332

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grI CONTeNT INdex

grI 102: geNeral dISClOSureS

dISClOSure deSCrIPTION Page refereNCe

Organisational Profile

102-1 Nameoftheorganisation 2

102-3 Locationoftheheadquarters 3

102-4 Locationofoperations 3

Strategy

102-14 Statementfromseniordecision-maker 5-6

ethics and Integrity

102-16 Values,principles,standards,andnormsofbehaviour 23-25

102-17 Mechanismsforadviceandconcernsaboutethics 24

governance

102-18 Governancestructure 13-14

Stakeholder engagement

102-40 Listofstakeholdergroups 15

102-42 Identifyingandselectingstakeholders 15

102-43 Approachtostakeholderengagement 16-17

102-44 Keytopicsandconcernraised 19

reporting Practice

102-47 Listofmaterialtopics 20-21

102-50 Reportingperiod 3

102-53 Contactpointforquestionsregardingthereport 3

102-55 GRIcontentindex 64-65

grI 200: eCONOMIC

dISClOSure deSCrIPTION Page refereNCe

Indirect economic Impacts

203-1 Infrastructureinvestmentsandservicessupported 31-32

Procurement Practices

204-1 Proportionofspendingonlocalsuppliers 34

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grI 300: eNVIrONMeNTal

dISClOSure deSCrIPTION Page refereNCe

energy

302-3 Energyintensity 37

302-4 Reductionofenergyconsumption 37

Effluents and Waste

306-2 Wastebytypeanddisposalmethod 41-44

Water and Effluents

303-5 Waterconsumption 44

environmental Compliance

307-1 Non-compliancewithenvironmentallawsandregulations 27-28

grI 400: SOCIal

dISClOSure deSCrIPTION Page refereNCe

employment

401-1 Newemployeehiresandemployeeturnover 51

401-2 Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 49

401-3 Parentalleave 49

Occupational health and Safety

403-1 Occupationalhealthandsafetymanagementsystem 46

403-9 Work-relatedinjuries 46

Training and education

404-1 Averagehoursoftrainingperyearperemployee 53

404-2 Programmesforupgradingemployeeskillsandtransitionassistanceprogrammes 51-53

diversity and equal Opportunity

405-1 Diversityofgovernancebodiesandemployees 47-48

local Communities

413-1 Operationswithlocalcommunityengagement,impactassessments,anddevelopmentprogrammes 55-63

Socioeconomic Compliance

419-1 Non-compliancewithlawsandregulationsinthesocialandeconomicarea 27-28

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Eco World International Berhad (201301030020 (1059850-A))

Suite 59, Setia Avenue, No. 2, Jalan Setia Prima S U13/S, Setia Alam, Seksyen U13, 40170 Shah Alam,

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