ecater for cafes, caterers & food businesses

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eCater for cafes shows how the eCater online marketplace can generate profits and extra revenue for cafes and caterers & food businesses

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Page 1: eCater for cafes, caterers & food businesses
Page 2: eCater for cafes, caterers & food businesses

Corporate/boardroom catering is simple, profitable business for any cafe. Most cafes just want more of it!

eCater provides you with all the tools, both online and in-store to capture and build this business.

Keep reading to see how eCater delivers!

Page 3: eCater for cafes, caterers & food businesses

94%

81%

Practically all of your potentialcorporate & office catering customerssit in front of their computer each day

of them use an online search tool each day to assist with a buying decision

of them prefer ordering online because of convenience, accountable electronic trail and easy reordering

Page 4: eCater for cafes, caterers & food businesses

Free to useCustomer benefits

Flexible fast and accuratePay by credit card, Immediate invoice and electronic order trailMore choice and variety – the added assurance of other customer reviewsPurchase history and easy reordering

Page 5: eCater for cafes, caterers & food businesses

The ecater customer

92% are female 65% over 30 years old

• 57% order for business every day• 86% Are unaware their local café

provided catering. (despite buying coffees and lunches from them)

Page 6: eCater for cafes, caterers & food businesses

72% Car HireNow booked online

61% FlightsNow booked online

53% HotelsNow Booked online

Office, lunch & Home Catering Services?Happening now

Page 7: eCater for cafes, caterers & food businesses

Buying preferences changing• Pies increasing• Pizza increasing• Salad & cheese’s down• Function food down• Fruit platters even• Breakfast meeting’s up• Sandwich platters up

What customers order – Current Trends

Page 8: eCater for cafes, caterers & food businesses

• Average online order valueis 21% higher

• Increased order frequency• Delivery vs Pick Up 70/30% • Increased loyalty & engagement,

80% intend reordering• Online data and reporting, average

$,best customer/s, Items etc

Facts and stats

Page 9: eCater for cafes, caterers & food businesses

How do customers find your café or Food and Catering business?

Page 10: eCater for cafes, caterers & food businesses

Type in your Café name,

Suburb or post code

Enter your cafe home page URL

Page 11: eCater for cafes, caterers & food businesses

A simple link from your site

Online link

Page 12: eCater for cafes, caterers & food businesses

Or – individual links from each store

Page 13: eCater for cafes, caterers & food businesses
Page 14: eCater for cafes, caterers & food businesses

Customer chooses from your menuSIMPLE Order Process

Customer orders online, pays by cc or account, emailed tax invoiceCafe receives email & or fax with an sms reminder advising of order, or delivered directly to your POS Cafe prepares and has ready for delivery or pick upeCater banks payments, fully reconciled – feedback provided by customer

Page 15: eCater for cafes, caterers & food businesses

How it is promoted?

• eCater has a two pronged marketing approach

• eCater can be found on the web with a strong SEO & SEM strategy with Google page 1 rankings for key search terms

• Each café promotes their eCater online ordering menu

• Conversation, tell them to go to your site– Printed sandwich bags & coffee lid stickers

– Cards, with your eCater web address

– Flyers

– Posters

– Your own URL www.ecater.com.au/yourname

Page 16: eCater for cafes, caterers & food businesses

The results for our cafes

Individual business customers worth up to $8,000 each per year to your cafe

50% of orders arriving after 4pm (when you’re normally gone)

New customers beyond your traditional reach, (55% of all eCater orders are new business)

Just 10 orders per week can give youan additional $55,000 per year,$40,000 in profit at 28% COG

Page 17: eCater for cafes, caterers & food businesses