The Future of Enterprise Content Management in a Cloud-first World

eBook

The idea behind Enterprise Content Management

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Enterprise Content Management (ECM) is a dynamic combination of strategies, methods, and tools used to capture,

manage, store, preserve, and deliver information supporting key organizational processes through its entire lifecycle.

State of the union… content silos

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Effect on business due to content silos

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Content Recreation

One of the biggest issues where there is a

lack of content integration is the

recreation of documents.

Without integration, the recreation rate

of content is about 3x higher over systems

that do support integration.

This often leads to the creation of

different versions of the same document

in different systems. When this content is

used to make crucial business decisions

this can lead to disastrous results; these

decisions could easily be based on

incorrect information.

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Increased Overhead Inconsistent Compliance Rules

Each system has a purchase and

operational cost – so the more systems

an enterprise has in place, the more

expensive it becomes to maintain this

environment.

In addition to licenses and

infrastructure, trained administrators

and support staff are also required to

maintain each system.

With every implementation, an

enterprise will be assuming an

increase in overhead.

When enterprises need to be

compliant with specific regulations or

internal governance, inconsistent rules

across different systems will not

achieve that goal.

Content silos can lead to just that, due

to the inability to sync security and

governance rules between applications

and systems.

When systems do not have the same

rules applied to their content, an

increased risk of being non-compliant

becomes very apparent.

Lack of Visibility

& Reporting

Another problem that arises with content silos is the lack of unified visibility and reporting, which is an

integral component of compliance, governance, and operational support.

Equally as important as establishing rules is having the visibility and reporting around your content and

compliance to ensure these rules are being followed.

Unfortunately, each system has its own native reporting methods, making it hard to gain a holistic, unified

view and report of what these content silos contain.

The rise of Content Services

Reinventing ECM:

Introducing Content Services Platforms and Applications

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“A set of services and microservices, embodied either as an integrated

product suite or as separate applications that share common APIs and

repositories, to exploit diverse content types and to serve multiple

constituencies and numerous use cases across an organization.”

Solutions included in the content services methodology

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• Who is storing and processing the content?

• How can a unified content strategy help those individuals work

more efficiently?

• Can additional technologies be integrated with the centralized

storage platform to achieve business goals?

Why are legacy systems still in place?

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- Security

• Whether the cloud is truly secure is a question many enterprises are still asking.

• Surveys have shown that about 25% of all enterprises are not convinced that the cloud is as secure as their legacy systems.

- User disruption

• Enterprises know that moving to a new system can disrupt the output of their teams – killing collaboration and efficiency.

• Without clear change management and the guarantee that their end-users will not be affected negatively by the move – their transition to the cloud is simply not happening.

- ROI realization

• Every enterprise strives to get more out of an implementation than they invested in it.

• Given all of the strategic and financial analysis that went into the implementation of an existing system – abandoning that investment for a new system can be a tough pill to swallow for many enterprises.

The SkySync Effect

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Out with the old, in with the new – Migrate & Copy

User disruption is one of the leading justifications for the preservation

of legacy systems in today’s workplace.

This fear often enters the story when enterprises have not invested

time or resources into change management. And many times, when

enterprises have considered traditional migration tools, they’re

limited in their ability to control change management since the

transition to a new system is so strongly dictated by the capabilities of

their tool.

Most migration tools are based on a single pass copy, forcing change

management plans to match the timeline created by the tool. This can

make it difficult to adequately prepare a user base for the transition,

and adoption can be slow.

In an ideal scenario, change management should control the migration

project – not the other way around. SkySync puts this control back into

the hands of the change management team.

By tightly integrating old and new systems, a bi-directional synch can

be set up to deliver all of the content to the new system while users

are still operating in the existing one. During the migration project,

none of the content is ever at rest – all documents will stay up-to-date

between the source and destination.

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Leverage the old with the new – Sync & Enable

Dependency on legacy ECM systems can often hold enterprises back

from implementing newer systems to accommodate their current

needs.

Most legacy ECM systems do not have a mobile-first, cloud-first

approach – which is something that today’s modern workforce has

demanded. If enterprises do not find a way to offer these newer

productivity and collaboration tools, end-users may adopt them on

their own leading to Shadow IT.

For today’s enterprises, adopting the cloud does not have to be an all-

or-nothing endeavor. Enterprises can now obtain the best of both

worlds – the performance and security of their legacy platform, with

the flexible access and collaboration provided by cloud services.

Using SkySync, enterprises can tightly integrate and synchronize

content across both new and existing systems, making the right

content available to the right people – with all of the security and

compliance measures the enterprise requires still fully in-tact.

A new cloud storage service can now be viewed as a modern extension to a legacy ECM platform, enabling end-users to be more

productive and efficient without compromising the business’s control

over content.

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See how they did it

Read the story

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Read the story

Content without boundaries.

www.skysync.com info@skysync.com @SkySynced