ebook evolution (revolution): where do campus stores fit in? camex college bookstore presentation

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© 2011, Bowker The eBook R/Evolution: Where Do Campus Stores Fit In? Presenter: Kelly Gallagher, RR Bowker

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Much of the book industry is hard at work developing and implementing digital strategies. But when will we experience the tipping point? How will this impact campus stores? And what do you do in the interim to prepare. In this presentation, Thought Leader speaker Kelly Gallagher, Vice President of Publishing Services at Bowker, provides his unique perspective on this industry “game changing” event. Kelly shares with you recently published data from the Book Industry Study Group (BISG) that examines both students and consumer book/e-Book behaviors and his insight on where e-books are headed. This presentation provides suggestions on what you can do now to prepare, Kelly Gallagher’s thoughts on potential roles for campus stores, and how you might make money along the way. This was presented on 2/26/11 at CAMEX 2011 for college bookstores.

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Page 1: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

The eBook R/Evolution: Where Do Campus Stores Fit In?

Presenter: Kelly Gallagher, RR Bowker

Page 2: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 3: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 4: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

the times they are a chang’n

Page 5: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

rate of…

motivation for…

direction of…

CHANGE…in strategy

Page 6: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 7: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 8: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 9: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 10: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 11: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Who’s problems are we looking

to solve?

Page 12: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Publisher?

Used Books Open-Source

e-Book Transition

COGS

Piracy

Rentals

Page 13: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Administration?

EnrollmentFaculty

Facilities

Funding

Tuition

Page 14: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Bookstore?

e-tail Off-Campus

e-BooksFaculty

Administration

Rentals

Page 15: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Student?

Convenience Relevance

Requirements

Expertise

Cost

Page 16: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

So looking ahead…

…how do we set strategies in times of uncertainty?

Page 17: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Know the market trends…

Know the end user…

Know your value proposition!

Page 18: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Know the market trends…

Page 19: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Sell-through

Tracks new and used Point-of-

Sale Data from 4-yr, 2-yr, and For-

Profit schools

Sample represents ~63% (FTE) of the US

Higher Ed market

Data collected from ~2,400

bookstores, & online e-tailers

Adoption

Course Book in Use data

collected from college

registrars office

Demand

Pre-order wholesaler data from over 4200

stores and e-tailers

19

Overview of Textbook Market for AY 2010

Page 20: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Pop Quiz!!

Page 21: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

True or False?1. For the first time on

record, the textbook industry shrank ($$$) last year?

Page 22: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY2005 AY2006 AY2007 AY2008 AY2009 AY2010 $-

$1,000.0

$2,000.0

$3,000.0

$4,000.0

$5,000.0

$6,000.0

$7,000.0

$8,000.0

$9,000.0

$5,733.2 $6,017.1 $6,272.2 $6,346.3 $7,318.0 $7,703.2

Total Dollar Market Size (in millions)

22

The College Textbook market continues to grow in spite of dire predictions

Page 23: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice2. The average price of a new

textbook in AY2010 was a) $74b) $84c) $94d) $104

Page 24: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY2005 AY2006 AY2007 AY2008 AY2009 AY2010 $50.00

$60.00

$70.00

$80.00

$90.00

$100.00

$110.00

$83.73 $87.16

$92.03 $96.70

$101.63

$104.14

$63.52 $66.58

$70.24

$76.05 $80.24

$82.83

New average price Used average price

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Students are Right: Textbook Prices Rising

Page 25: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice3. The used textbook market is

a) >60%b) >50%c) >40%d) >30%of the total (units) market?

Page 26: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY2005 AY2006 AY2007 AY2008 AY2009 AY20100%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

65.2% 66.5% 66.1% 64.3% 65.5% 67.8%

34.8% 33.5% 33.9% 35.7% 34.5% 32.2%

New Units Used Units

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Two Thirds of Units Sold are New Units

Page 27: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY2005 AY2006 AY2007 AY2008 AY2009 AY20100%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

70.4% 71.0% 71.7% 69.5% 70.0% 72.5%

29.6% 29.0% 28.3% 30.5% 30.0%27.5%

New Sales Used Sales

27

Over 70% of Textbook Dollars Sold are New Units

Page 28: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010

ESL 9.84%

Vo-Tech 9.89%

Library Information Science 11.70%

Nursing 12.89%

Food Science 14.28%

Foreign Languages and Literature 16.38%

Medical Sciences 17.21%

Legal Studies 18.98%

Accounting 19.23%

Computer Training & Certification 19.83%

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Career Texts are Keepers - Top 10 Disciplines with Lowest Used Book Rates

Page 29: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010

Museum Studies 43.85%

Theater 40.53%

Dance 40.10%

Geography 39.53%

History 38.36%

Philosophy 37.43%

Anthropology 37.21%

Art 36.49%

Paralegal Studies 35.96%

Sociology 35.34%

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Liberal Use of Used Texts -Top 10 Disciplines with Highest Used Book Rates

Page 30: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

True or False?4. Math, English, and Science

comprise the top 3 selling ($$$) disciplines?

Page 31: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010

Mathematics $ 839.8

English $ 704.2

Biological Sciences $ 490.8

Psychology $481.1

Education $ 296.7

Accounting $ 268.4

History $ 261.3 Foreign Languages and Literature $ 250.2

Chemistry $ 243.2

Management $ 206.6

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‘The Basics’ Top 10 Disciplines in Total Dollar Sales (millions)

Page 32: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2009 to AY 2010

Computers & Information Systems 36.8%

Food Science 28.0%

Parks & Recreation 25.9%

Vo-Tech 24.8%

Computer Training & Certification 23.8%

Business Education/Vo-Tech 19.5%

Social Work 16.5%

Health & Health Related Professions 15.0%

Criminal Justice 14.1%

Medical Sciences 13.8%

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Jobs, Jobs, Jobs – Top 10 Growing Disciplines

Page 33: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2009 to AY 2010

Theater -1.47%

Management Information Systems -3.06%

Family & Consumer Studies -3.34%

Finance -4.47%

Marketing -5.03%

Classics -5.04%

Astronomy -5.22%

Linguistics -5.43%

Dance -8.74%

Architecture -13.46%

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Liberal Arts Not Supported -Top 10 Declining Disciplines

Page 34: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice5. Psychology and ________

a) Spanishb) Chemistryc) Biologyd) None of the aboveare the top selling ($$$) courses?

Page 35: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010

Psychology: Introductory $106.7

Spanish: Language: Elementary $ 76.8

Chemistry: Introductory $ 68.0

MIS: Applications $ 66.5

English: Composition: Rhetoric $ 62.7English: Composition: Introductory $ 59.7

Human Anatomy and Physiology $ 54.3

Biological Sciences: Introductory $ 51.6 Mathematics: Probability and Statistics $ 44.1

Biological Sciences: Introductory $ 43.7

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101 - Psych & Spanish Top 10 Courses in Total Dollar Sales (millions)

Page 36: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010The Art of Public Speaking (PK w/Connect Lucas), Lucas, McGraw-Hill, Inc.

$ 11.4

Biology (PK w/Mastering Biology), Campbell, Pearson Higher Education

$ 10.1

Human Anatomy and Physiology, Marieb, Pearson Higher Education

$ 6.2

Uderstanding Business, Nickels, McGraw-Hill, Inc.

$ 5.2

Biology: Concepts and Connections, Campbell/Reece, Pearson Higher Education

$ 5.1

Publication Manual of the American Psychological Assoc.

$ 4.8

Psychology, Myers, Macmillan $ 4.3

Exploring Psychology (P), Myers, Macmillan

$ 4.1

Thinking Mathematically (PK) Blitze, Pearson Higher Education

$ 3.7

Prentice Hall Guide for College Writers, Reid, Pearson Higher Education

$ 3.5 36

Speech & Biology TextsTop 10 Textbooks (ISBN’s) in Total Dollar Sales (millions)

Page 37: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Title Ed (C)Total Sales

Share of Franchise

New Avg Price

Used Avg Price Used Share

Exploring Psychology (P) 7 2007 $1,963 24.3% $101.19 $69.32 83.4%

Psychology 9 2008 $1,587 19.6% $133.19 $97.34 71.6%Exploring Psychology in Modules 7 2007 $814 10.1% $99.15 $70.80 74.4%

Psychology in Everyday Life 9 2008 $551 6.8% $75.77 $54.50 54.0%

Exploring Psychology 8 2009 $430 5.3% $100.77 $76.47 17.8%Psychology (PK w/Study Guide, PsychSim 5. 0 CD-ROM and Booklet) 9 2009 $271 3.4% $148.12 $111.81 1.6.0%

Psychology in Modules 9 2009 $254 3.2% $131.50 $97.81 12.7%Exploring Psychology in Modules 7E (Paper) and Study Guide 7 2007 $194 2.4% $119.49 $81.19 57.6%

Psychology 8 2006 $162 2.0% $129.81 $78.57 95.7%

Psychology in Everyday Life 9 2009 $153 1.9% $46.75 $35.13 0.5%

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A Tale of Two Revenues – The “Myers” Intro to Psych Franchise

Page 38: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Know the end-user

Page 39: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker 39

Student Attitudes Study• The semi-annual survey focuses on college student perceptions related to

educational content in the higher education market. • Key areas of focus were to determine:

– Rate of change and preference for digital texts– Value of content and learning platforms– Illicit behaviors with content

• It is powered by Bowker's PubTrack Consumer Panel, the publishing industry's exclusive resource for understanding buying behavior.

• The online survey polled 1505 college students drawn from a nationally representative panel.

Page 40: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice6. By the end of 2010 e-Books

represented over ___%a) 5%b) 10%c) 20%d) 25%of the total book market.

Page 41: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Overall eBook Trends

Apr_09

May_0

9

Jun_09

July_09

Aug_09

Sept_0

9

Oct_09

Nov_09

Dec _0

9

Jan_1

0

Feb_1

0

Mar_10

Apr_10

May_1

0

Jun_10

Jul_10

Aug_10

Sept_1

0

Oct_10

Nov_10

Dec_10

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

6.3%

5.0%

6.1%6.9%

4.8%

5.9%6.6%

6.0%

4.9%

6.9%6.4%

8.3%8.7%

7.7% 7.9%

9.5% 9.6%

10.7%11.1%

12.7%

12.8%

1.9%

2.8% 2.8%2.0%

2.4% 2.6%2.0%

2.8%2.0%

2.8%

3.9%3.5% 3.6%

3.2%

4.1% 4.3% 4.6%5.2% 4.9%

7.0%

10.9%

% read ebooks (daily/weekly) est. % ebooks purchased

Page 42: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Do readers really prefer digital?

• Trade Publishing – After reading ‘e’–17% say that they prefer print–And 17% say that they were not

satisfied with the digital display–66% report they are generally satisfied

with digital books

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Page 43: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Do readers really prefer print?

• Other publishing segments have asked the same question…

• Newspaperso 61% of people now read news everyday on the Internet

vs. 50% who read newspapers (Pew Project)

• Magazineso 3 years ago only 1.5% of subscribers selected digital

replica consumer magazineso Now 38% of iPad owners are reading digital

magazines (Changewave Research)

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Page 44: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker 44

What About E-Textbooks,

56%27%

7%7% 3%

E-Text ~7% MarketOverall Digital Content ~10 – 12%

Print TextbooksBundles & PacksCustomsE-ContentOther

Page 45: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

AY 2010

Management

Psychology

Business

English

M.I.S.

Marketing

Mathematics

Education

Accounting

Economics

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Wide Aray of ‘e’Top 10 Disciplines with Highest e-Textbook Rates

Page 46: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice7. When given a choice ___%

a) 55%b) 65%c) 75%d) 85%of students would choose print over text.

Page 47: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker 47

Key Finding-Print vs. e-Textbook

• 75% of students preferred traditional printed textbooks over digital replica e-textbooks.– Like the look and feel

of print– Potential for

permanence of ownership

– Opportunity for resale

Page 48: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker 48© 2011, the Book Industry Study Group

Students reported low satisfaction with e-Textbooks

Page 49: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

True or False?8. Kindle, iPad, & Nook have

now surpassed PC’s as the primary eText reading devices?

Page 50: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Laptops remain the top device for reading eTextbooks

Page 51: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice9. Trade ‘e’ sales are expected to hit

25% by 2013. Most predict Higher Ed will reach that number ina) 2014b) 2015c) 2016d) 2017

Page 52: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Most new devices lack the computing power and functionality required by students.

Most students are unlikely to purchase and carry multiple devices.

DRM Tech-savvy does not = instant conversion Digital Fatigue

Result: eTextbook and eResources sales are projected to be 25% of Higher Education Sales in 2016

Higher Education Barriers to Rapid Digital Growth

Page 53: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

So where does this leave us?

Page 54: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 55: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Compete on the value propositions you know you can win on… & choose no more the two!

5 Core Retail Value Propositions1. Price2. Service3. Convenience4. Selection5. Relationship or Experience

Page 56: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Student & Bookstore Affinity – what values are you already winning on?

Lowest

Price

Order Q

uickly / E

asily

Can get books b

efore classe

s

All the te

xtbooks I

need

Accurate Book lis

ts

Recommended by cla

ssmates/f

riends/f

amily

Recommended by pro

fessors

0

1

2

3

4

5

6

7

8

9

10 9.238.25 7.9 7.6 7.41

6.28

2.1

3.8

7.98.2 8.2 8.6

5.66.9

Source B&N College

Page 57: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Page 58: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Keeping Perspective

Page 59: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Multiple Choice10. My Alma Mater is…

a) The College of New Jerseyb) Yalec) Northern Arizona U.d) University of Houston

Page 60: eBook Evolution (Revolution): Where Do Campus Stores Fit In? CAMEX College Bookstore Presentation

© 2011, Bowker

Kelly GallagherVP Publishing [email protected]

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Thanks!