eb-300 310 service manual v1.0.3 - ecuadorian trade · 2016. 9. 19. · part 13 product warranty...

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EB-300 / EB-310 Simple Counter with Detection

(Counting/Detecting)

SERVICE MANUAL

#A-1104, Digital Empire 11F, 906-1 Gwanyang, Dongan,

Anyang, Gyeonggi, Korea 431-060

TEL : 031-8086-7979~83 FAX : 031-8086-7978

Homepage : www.ebankingtech.com

Email : [email protected]

E-Banking Tech Co., Ltd.

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Important Safety Information Always be careful when using the machine. To reduce the risk of fire, electrical shock, and other

injuries, keep these safety considerations in mind when installing, using, and maintaining your

machine:

Stability. Place the machine on a secure, stable surface. The machine can be seriously damaged

if it falls.

Power Supply. Provide correct power to the machine, as listed on the back of the machine. If you

are not sure of the type of power supplied to your office, call your electric company.

Grounding. If the plug has three prongs, it must be plugged into a grounded (three holes) outlet.

Grounded plugs and outlets are designed for your safety - do not try to make a three-prong plug fit

into a two-prong outlet by modifying the plug or outlet in any way. If you cannot insert the plug into

your wall outlet easily, then the outlet should be inspected by a qualified electrician.

Overload. Do not plug too many electrical devices into a wall outlet or an extension cord. An

overloaded outlet could be a reason of fire and electrical shock hazard.

Cleaning. Before cleaning the machine, unplug it from the power outlet. Clean exposed parts with

a soft cloth slightly dampened with water. Do not use aerosol cleaners.

Gas Leaks. Never use any machine close to a gas leak. If you think gas is leaking, call the gas

company immediately. A small electrical spark in the machine could cause a fire or explosion.

Precaution When using the machine, these precautions should always be followed.

1. Never push objects of any kind into your machine through the case or cabinet openings.

2. Do not use your machine near water, in wet locations, or outdoors.

3. Do not allow anything to rest on the power cord, line cord, or PC interface cable.

Do not locate your machine where the cords can be damaged by persons walking on

them.

4. Do not allow pets to chew the power cord or PC interface cable.

5. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of

the way of children.

6. The power supply turns this machine on and off. Make sure that your machine is installed

near an outlet and is easily accessible.

7. Never remove covers or guards that require a tool for removal. There are no operator

serviceable areas inside your machine. Refer servicing to authorized service personnel.

8. Never defeat interlock switches. This machine is designed to restrict operator access to

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unsafe areas. Covers, guards and interlock switches are provided to ensure that the

machine will not operate with covers opened.

9. Avoid direct viewing of the image sensor lights. The lamps are bright and, while not

harmful, they may cause an annoying afterimage. Always keep the rear cover closed

during operation and storage.

10. Risk of explosion If battery is replaced by an incorrect type. Dispose of used batteries

according to the instruction.

Managing the performance of the machine This unit has many sophisticated sensors. Without proper maintenance, it cannot last its good

performance. Please read the “Daily Maintenance” section of this manual carefully, and do it

everyday. When the performance is deteriorated on a sudden, please clean all the sensors first

before calling a service.

Safety Notes Your machine and the supplies are designed and tested to meet strict safety requirements.

Included are safety agency examination and approval and compliance to established

environmental standards.

Please read the following instructions carefully before operating your machine, and refer to them as

needed to ensure the continued safe operation of your machine.

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Table of Contents

Part 1 Description of the Parts ---------------------------------------------------------- 5

Part 2 Classification of models ---------------------------------------------------------- 6

Part 3 Function of Control Panel ---------------------------------------------------------- 7~12

Part 4 Overview of Display ---------------------------------------------------------- 13

Part 5 Operating ---------------------------------------------------------- 14

Placing Bills onto the Hopper

Counting

Selecting Add Function

Selecting Batch Function

Selecting Automatic/manual

Part 6 User setting menu ---------------------------------------------------------- 15~16

Part 7 General setting menu ---------------------------------------------------------- 17~18

Part 8 Device setting menu ---------------------------------------------------------- 20~21

Part 9 Software upgrade ---------------------------------------------------------- 22~29

Part 10 Error messages & Troubleshooting ------------------------------------------------------ 30

Part 11 Specification ---------------------------------------------------------- 31

Part 12 Daily care ---------------------------------------------------------- 31

Part 13 Product warranty ---------------------------------------------------------- 32

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1. Description of the Parts

NO The name of the Parts note

1 Guide for counting Note Expansion Guide

2 Hopper

3 Thickness Adjustment Screw Gap Control screw

4 Stacker

5 Handle

6 Connector for external display

7 Power Switch

8 Power Plug

2

5

3

4 6

1

7 8

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2. Classification of models

Model \ Sensor IR UV MG Size 3D

EB-300 O X X X

EB-300UV O O X X

EB-300MG O X O X

EB-310 O O O X

EB-310SU O O X O

EB-310S O O O O

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3. Function of Control Panel

(EB-300UV, EB-300MG, EB-310, EB-310S, EB-310SU)

① : UV DETECTION ON / OFF

② : MG DETECTION ON / OFF

③ : DIFFERENT-DENOMINATION DETECTION ON / OFF

④ : ACCUMULATED NUMBER COUNT

⑤ : PRESET NUMBER OF NOTES

⑥ : ONLY FOR SETTING MENU

⑦ : CLEAR THE COUNTED NUMBER or MANUAL START KEY

⑧ : DOWN KEY OR NUMBER “9”

⑨ : UP KEY OR NUMBER “0”

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2-①.

This key can be used to detect counterfeit note by UV sensor. When counterfeit note or

suspected notes were detected while counting, some of specific message or error messages are

displayed on the screen..

2-②

This key can be used to detect counterfeit note by MG sensor. When counterfeit note or

suspected notes were detected while counting, some of specific message or error messages are

displayed on the screen..

2-③

This key can be used to detect different-denomination note by vertical-size.

(Specially 310S, 310SU model detect by 3D size sensor.)

2-④

When press ADD key, the accumulated total of notes will be shown on the screen when they have

been counted. By pressing CLEAR/BACK key user can clear the counted value.

2-⑤

When press BAT key, you can activate batch number, which is already registered (default: 100).

Or if you want to select a special batch number, please use number key

When the counted number reaches at the batch number, the machine will stop automatically.

2-⑥

By pressing MODE key, you can enter the setting menu.

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2-⑦

After counting - By pressing RESET/START key, you can clear counted number.

On the other condition - RESET/START key performs reset the machine or manual start on manual

counting mode.

2-⑧

By pressing 9 (DOWN) key, you can input “9” or move to the next line in setting mode.

2-⑨

By pressing 0 (UP) key, you can input “0” or move to the previous line in setting mode.

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(EB-300)

① : DIFFERENT-DENOMINATION DETECTION ON / OFF

② : AUTO COUNTING / MANUAL COUNTING

③ : COUNTING SPEED

④ : ACCUMULATED NUMBER COUNT

⑤ : PRESET NUMBER OF NOTES

⑥ : ONLY FOR SETTING MENU

⑦ : CLEAR THE COUNTED NUMBER or MANUAL START KEY

⑧ : DOWN OR NUMBER “9”

⑨ : UP KEY OR NUMBER “0”

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2-①.

This key can be used to detect different-denomination note by vertical-size sensor.

2-②

This key can be used to activate auto-counting or manual-counting.

2-③

It is the SPEED key which has 4 different speeds. Whenever you press this key, it will be

forwarding as shown under.

1000-1200-1300-1500

1000: 1,000 notes/ minute 1200: 1,200 notes/ minute

1,300: 1,300 notes/ minute 1,500: 1,500 notes/ minute

You can change the counting speed under DEN off mode only.

2-④

When press ADD key, the accumulated total of notes will be shown on the screen when they have

been counted. By pressing CLEAR/BACK key user can clear the counted value.

2-⑤

When press BAT key, you can activate batch number, which is already registered (default: 100).

Or if you want to select a special batch number, please use number key

When the counted number reaches at the batch number, the machine will stop automatically.

2-⑥

By pressing MODE key, you can enter the setting menu.

2-⑦

After counting - By pressing RESET/START key, you can clear counted number.

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On the other condition - RESET/START key performs reset the machine or manual start on manual

counting mode.

2-⑧

By pressing 9 (DOWN) key, you can input “9” or move to the next line in setting mode.

2-⑨

By pressing 0 (UP) key, you can input “0” or move to the previous line in setting mode.

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4. Overview of Display

Counted number : number of notes (Max 4 digit)

BATCH function : Display the batch number (Max 3 digit)

Counting number Batch number

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5. Operating

Placing Bills onto the Hopper It is very important to place the bills onto the hopper correctly because recognition performance of

the bills is highly affected by the arrangement of the bills. Please avoid counting bills in bad

condition such as wet, excessively dirty, spoiled, folded, curled notes and with foreign material like

clips, bands, etc. Sometimes it causes malfunction of the machine.

Counting If ADD mode was set, the cumulative number will be displayed.

If an error occurs during operation and the machine stops, then an error message will be displayed.

To clear the error, press RESET / START key. The machine will try to solve the problem

automatically, but if it fails to clear a jam or there are some other mechanical errors, remove

jammed bills manually. Then press the start/stop key again to clear error message.

Selecting Add Function ADD function provides a cumulative count, to the operator. For example, if someone tries to count up to 400, but the machine cannot count over 300, which is maximum capacity of the Stacker. But pressing ADD key, then try to count again. The machine counts and stops when the stacker is full. After removing those notes from the Stacker, you can begin counting again, and the total counted number will be increased from the previous total. The Add function is On/Off by pressing ADD key and clears counted value by RESET / START key. Selecting Batch Function BAT key is used to select preset batch number. In the batch count mode, the machine stops counting when the counted number reaches at the set number, even though the bills remain on the Hopper. User can edit batch number by pressing 0~9 number key. Selecting Automatic/Manual In AUTOMACTIC mode, when the hopper sensor detect banknote on the hopper, machine will automatically start to count the bill. In MANUAL mode, the machine will not count the bills automatically even though the bills are onto the hopper. When user presses RESET / START key manually, the machine will start to count. While counting, the machine will display the number of the bills on FND display and it stops working when it meets the conditions described as below; - No bills on the hopper - The number of the bills counted is the same as the batch number to be set in BATCH mode. - Errors have occurred.

When the machine finishes counting without errors, the number of counted bills will be displayed on the screen.

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6. User setting menu Way to enter the menu: Press “MODE” Key 5times

No Title Description

1 SPd Counting speed setting :

L-1 : 1,200 notes /minute (default)

L-2 : 1,300 notes /minute



Use or

to select

level

This menu is

not work on

EB-300

2 Ed-A Double level setting :

L-A : auto(default)

L-1 : level 1

L-2 : level 2

L-3 level 3

OFF

Use or

to select

level

3 Bt-A Initial preset number setting :

100(default) Use ~

to set

The initial

batch

number.

4 At-n Counting mode setting :

On : automatic-counting(default)

Off : manual-counting

Use or

to select

mode

This menu is

not work on

EB-300

5 SS-A Different vertical size detection setting :

L-0

L-3(default)

L-4 ~ L9

Use or

to select level

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6 Bu-A Buzzer level setting :

On1: Beep sounds when error occurred

On2: Beep sounds when error occurred and

counting finished(default)

Off: No beep

7 St-A Stacker warning time setting :

Passed note remains on the stacker after

30(default) seconds, machine notify to user

by beep sound until remove it.

30(default)

Use or

to select

value

8 HP-t Hopper warning time set :

If the banknote remained on the stacker

over 10 seconds after the last count.

At that condition, adding more banknote on

the hopper is not available. (“E-ST” error)

10(default)

Use or

to select

value

9 BL-A Different horizontal size detection setting :

L-0

L-3(default)

L-4 ~ L9

Use or

to select level

This menu is

only for

EB-310S

EB-310SU

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7. General setting menu Way to enter the menu: Press 9 1 1 1


1 MOTOR TEST Motor test mode

1 : Motor stop

2 : Motor run

Use or

to select

MOTOR

TEST mode

and press “1”

or “2”

2 SIZE TEST Banknote size test mode

Place the banknote on the hopper that

to be tested.

Use or

to select SIZE

TEST mode

This menu is

only for

EB-310S

EB-310SU

3 Not in use

Vertical

size

Horizontal

size

Skew

value

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4 IR SETTING IR sensor setting

Place the white setting paper as below.

Set the value 7575

Use or

to select IR

setting mode

300UV (Old type)

300MG

310

310S

310SU

300 300UV (New type)

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5 FL SETTING FL setting mode

No need setting paper.

Normally the standard value bounds are

05~15

(Increasing value makes more

sensitivity.)

Use or

to select FL

setting mode

This menu is

only for

EB-300UV,

EB-310,

EB-310S

EB-310SU

EB-300UV (New type)

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8. Device setting menu

Way to enter the menu: Press 9 1 1 1 + MODE key 5times

Ex) setting menu 9

No FUNCTION1 DESCRIPTION1 FUNCTION2 DESCRIPTION2

S01

Not in use Not in use

S02

S03

S04

S05

S06

S07

FUNCTION 1 FUNCTION 2 No

Increase

Value

Decrease

Value

Increase

Value

Decrease

Value

Select

Menu

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No FUNCTION1 DESCRIPTION1 FUNCTION2 DESCRIPTION2

S08 Not in use

Double level setting

2

Double level setting

2 :

Specially two double

setting values are

needed.

(Generally using for

USD currency.)

20(default)

S09 Skew Set

Maximum Skew

angle limit of

banknote.


local currency.)

30(default)

Short/Chain Set

Maximum

Short/Chain limit of

banknote.

It can change by

local currency

condition.

S10 Double Set

Double limit of

Banknote.

It can change by

local currency

condition.

UV Set

(Only for 300UV

310

310S

310SU)

Maximum FL limit of

genuine banknote.

Increasing value

makes more

insensitivity.

S11 Not in use Not in use

S12 MG2

Minimum MG limit of

local currency.


USD currency and

specified currency.)

MG1

Minimum MG limit of

genuine banknote.


local currency.)

S13 Motor

Back feed setting.

Increasing value

make more

backfeed.

Stack Speed

Stacker Motor speed

setting.

9(default)

S14

DP Output set

(This menu is not

work on EB-300)

Customer displayer

setting.

1(default)

Not in use

Changing value can occurs unexpected problems.

Strongly recommend the default values.

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9. Software upgrade

1. Install the “AVR Studio” to the PC.

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2. Connect PC to the machine

2-1. Turn off the machine and Remove the right-cover.

2-2. Connect PC to the AVR ISP.

2-3. Connect AVR ISP to the main B/D.

2-4. Turn on the machine.

Customized

cable for Main

B/D

S/W upgrade

tool

Connect to

the PC Connect to the

upgrade tool

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3. S/W downloading.

Execute “AVR Studio 4” and click “Cancel”.

Click “AVR” button.

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Select “ATmega64” on Main tab.

Click “…” button and select firmware file on “Program” tab. Click “Program” button.

①

②

①

②

③

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When the downloading is successfully complete, the message will be displayed as above.

After downloading, it is necessary to reset the machine. (9+1+1+1 “MODE” key 10 times.)

** If some process is failed, reset the power or reconnect the AVR ISP from PC and then try again.

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10. Error messages & Troubleshooting Error message Cause of error Solution

E_DB A duplicated note has been passed. Make the gap narrow by adjusting

the gap control screw.

E_CH 2 or more notes have passed at the

same time.

Make the gap narrow by adjusting

the gap control screw.

E_HF Half note has been detected. Remove and check the note.

E_JA Notes were jammed. Remove notes or check end

sensor.

E_HP Something detected on the hopper

sensor while initial checking.

Check the hopper sensor or

remove banknote.

E_ST Something detected on the stacker

sensor while initial checking.

Check the stacker sensor or

remove banknote.

E_EN Motor runs but no response of

encoder.

Check the encoder sensor and

cable connections.

E_PL Note passed with skewed left. Check the note and count again.

E_PR Note passed with skewed right. Check the note and count again.

E_TE Passed note was too short. Remove and check the note.

E_FE Hopper sensor detects but didn't

pass anything. Clean the sensor and count again.

E_CF Passed banknote is suspected

counterfeit by FL. Check the note and count again.

E_FC Passed banknote is suspected

counterfeit by MG. Check the note and count again.

E_DD Different denomination detected by

vertical size.

E_D2 Different denomination detected

horizontal size.

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11. Specifications

Item Specification Dimension (W x D x H) 270[W] x 260[D] x 255[H] mm

Weight 6 kgs

Hopper capacity 300 pcs(extension Max 500 pcs)

Stacker capacity 300 pcs

Display Type FND

Banknote Size Range W: 90 ~ 180, H: 50 ~ 100

Banknote thickness range 0.05 ~ 0.2mm

Counting Speed 1000,1200,1300,1500,1800 / Min

Preset Batch Number 1 – 999

Counterfeit Detection(option) MG, MT, UV, FL, IR

Connectivity Serial (RS232C)

Power Requirements 100-240VAC, 50~60Hz, 1.5A

Notes:

- This machine specification can be changed without any notice

- The contents of this user's guide also can be changed.

13. Daily care

We recommend you to clean the sensors

with brush or dried cloth. When cleaning the sensors,

please do not use any Chemicals and watery cloth.

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13. Product warranty

Thank you for purchasing our product.

If a failure occurs due to defects,

Contact your dealer or product manufacturer to repair or compensate the product.

All process about warranty is in accordance with our terms of warranty.

< Terms of warranty >

Warranty coverage

- A failure occurred under normal condition, 1-year warranty from date of purchased product.

Warranty exclusion

- A failure occurred by customer’s negligence or incorrect operation.

- A failure occurred by alternation of product or repair from non-certified service engineer.

- A failure occurred by input power.

- A failure occurred by non-official consumables.

- A failure occurred by natural disasters.

After the expiry of the warranty period

- If repair is required, the customers have to pay for visit, repair or consumable cost.

Securement of A/S parts

- If the product is discontinued, warranty to supply A/S parts during 5-years.

eb-300 310 service manual v1.0.3 - ecuadorian trade · 2016. 9. 19. · part 13 product warranty...

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