eaton vale pick and mix

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& The Flexible Approach to Professional Development www.go-moco.co.uk Moco (n), The moment when everything becomes clear. The point in time when realisation dawns and previous confusion is replaced with clarity.

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MoCo training and development programmes to be delivered at Eaton Vale

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&

The Flexible Approach to Professional Development

www.go-moco.co.uk

Moco (n), The moment when everything becomes clear. The point in time when realisation dawns and

previous confusion is replaced with clarity.

Hitting The ‘G’ Spot The ‘G’enius of ‘G’oals!

[email protected] www.go-moco.co.uk

A must-have for managers, self-managers and go-getters!

Effective goal-setting is an essential, but often misunderstood and misused skill in business and

beyond. The 'g'enius lies in understanding the purpose of clear

goals and knowing how to formulate them in a practical way.

&

This interactive session explores the role and

importance of effective goals.

Fulfilment comes through understanding what

success will look, sound and feel like, whilst identifying

routes to success.

Ideal For:

• Company Directors

• Senior & Middle Managers

• Leadership Teams

• Business Owners

• Principals

• Heads of Department

01603 513088

Engage with Impact Presenting without the palpitations

[email protected] www.go-moco.co.uk

Whether you have 60 seconds or 60 minutes, delivering a

presentation can be a daunting prospect.

A presentation is also a huge opportunity to get a message

across with impact!

&

This session will help you to engage and inspire

audiences, focusing on your topic of choice - however

'ordinary' it may seem.

Embrace the ‘fear’ step up to the mark and deliver

.... every time.

Ideal For:

• Company Directors

• Business Owners

• Business Leaders

• Senior Managers

• Sales Teams

• Negotiators

01603 513088

Assertiveness Putting yourself forward positively

[email protected] www.go-moco.co.uk

“Putting yourself forward” strikes fear into the heart of many

people in certain circumstances.

Whilst we are all different, there are patterns which apply to us all.

Understanding these patterns helps to give us more control.

&

Assertiveness can be learned and developed. This interactive session

helps delegates to step up to the challenge, using real examples to help

individualise the learning.

Ideal For:

• Newly Appointed Staff

• Decision Makers

• Team Leaders

• Change Management

• Apprehensive Staff

• Aggressive Staff

01603 513088

The Power of Language (Cert 18) Contains strong language

[email protected] www.go-moco.co.uk

"Sticks and stones may break my bones but words will never hurt

me"... or so the saying goes!

In reality, words can make or break us. The power of language

is immense, it gives us the tools to insult or to inspire in an instant.

&

This interactive seminar explores language, identifying effective ways of influencing

through our words.

It is as easy to engage as it is to offend. This session is not for the faint-hearted or the

easily shocked!

Ideal For:

• Speakers & Presenters

• Managers

• Leaders

• Sales Professionals

• Negotiators

• Customer Service Staff

01603 513088

Banishing Blame Objective problem solving

[email protected] www.go-moco.co.uk

When things go wrong it's easy to ask "Whose fault was that?“

Whilst it is important to identify what has happened to ensure

that recurrences are avoided, it is essential not to slip into the

'blame game’

&

This enjoyable, interactive workshop explores ways of banishing blame from an organisation, whilst maintaining objective,

future-focused problem solving techniques.

Ideal For:

• Company Directors

• Senior Managers

• Middle Managers

• Team Leaders

• HR Professionals

• Leadership Teams

01603 513088

Dealing with Conflict Preventing and diffusing disputes

[email protected] www.go-moco.co.uk

The ability to avoid or diffuse difficult situations is something

of an art.

Conflict, in or out of the workplace, can be stressful.

Large disagreements can stem from seemingly minor sources.

&

Understanding and applying a few straight-forward

principles can make the world of difference.

This interactive session explores causes of conflict,

identifying effective ways of diffusing tricky situations.

Ideal For:

• Change Managers

• Customer Service Teams

• Front-Line Professionals

• Team Managers

• Team Leaders

• Education Professionals

01603 513088

The Challenge of Change Managing the wave of change.

[email protected] www.go-moco.co.uk

Change is challenging, but, as with any challenge, opportunity

often lies within.

It is how we deal with ‘the wave of change’, not the change itself that will determine the impact

it has on us.

&

Like a wave, change can control us, knocking us over, or we can use its momentum to drive us

forward, to greater things.

‘The Challenge’ is riding the wave, changing traditional mindsets and choosing the

direction we would like to go.

Ideal For:

• Change Managers

• Company Directors

• Senior Managers

• Middle Managers

• Team Leaders

• HR Professionals

01603 513088

Selling (Without the Squit)) Pro-active sales without ‘pushiness’

[email protected] www.go-moco.co.uk

Selling can generate a strange feeling. Whilst sales drive any successful business, “selling”

can often be thought of as pushy or callous.

‘Selling (Without the Squit)’ injects the feel-good factor back into proactive sales.

&

If you see "Selling" as a necessary evil; if you want to know how to tie in proactive sales with genuine customer

service; or even if you just want to banish the squit ...

...pop along to see selling from a whole new angle!

Ideal For:

• Sales Professionals

• Customer Service Teams

• Self-Employed

• Business Owners

• Exhibition Staff

• Networkers

01603 513088

Fitting it in ... The time dilemma

[email protected] www.go-moco.co.uk

Juggling tasks can be frustrating and time consuming. Time pressures can

make us feel like we are 'paddling hard, yet getting nowhere'.

The ability to say 'goodbye to the guff' and focus our attention on the 'right stuff' can make the world of

difference.

&

This innovative session looks at effective techniques for fitting everything in. We explore the relevance of

activities against outcomes, adopting simple strategies

for making time count.

Ideal For:

Professionals who are:-

• “Rushed”

• “Overwhelmed”

• “Stressed”

• “After-Hour-Workers”

• “Under Pressure”

01603 513088

Stress Busting Panic or Peak Performance?

[email protected] www.go-moco.co.uk

We've all felt it at sometime or another, in differing amounts.

"Stress" can help us deliver our best performance or it can be

completely debilitating.

Take a fresh look at stress - the causes, the symptoms, the good

points and the bad points.

&

By understanding stress we can begin to use pros and

avoid the cons.

Explore how to manage stress; to push boundaries and feel good, rather than

running away from something that can be our greatest ally.

Ideal For:

Professionals who are:-

• “Worried”

• “Overwhelmed”

• “Stressed”

• “Anxious”

• “Under Pressure”

01603 513088

Leadership Essentials The foundations for leadership success

[email protected] www.go-moco.co.uk

Leadership and ‘being in charge’ are not the same thing. This

misconception is the downfall of many a new leader.

Effective leaders balance an ability to provide clear direction

with a real understanding of their people. Great results ensue.

&

This session provides an understanding of the

foundations for leadership, supported by different leadership styles. It is a robust introduction for

new and aspiring leaders.

Ideal For:

• Company Directors

• Senior Managers

• Middle Managers

• Team Leaders

• School Principals

• Leadership Teams

01603 513088

NLP in Business ‘Mumbo jumbo’ or ‘Must have tool’?

[email protected] www.go-moco.co.uk

Neuro Linguistic Programming (NLP) seems to get mixed reviews.

Some see it as mumbo jumbo, some as something that has changed the way they live.

Our approach is pretty pragmatic. NLP introduces ideas that can

increase our awareness of others as well as our overall effectiveness.

&

This session provides some light-bulb moments.

Delivered in a down-to-earth, non-prescriptive format,

‘Introduction to NLP’ clarifies myths and provides a

valuable insight into this useful area.

Ideal For:

• Business Owners

• Managers and Leaders

• Team Members

• HR Professionals

• Education Professionals

• Business Coaches

01603 513088

Introduction to Coaching Facilitating excellence in others

[email protected] www.go-moco.co.uk

Effective coaching forms an important part of personal and

professional development. Using a structured yet flexible approach

to coaching empowers and involves individuals. Coaching has

been shown to contribute significantly to increased

performance.

&

This session focuses on the coaching models and mindset for success.

Interactive and enjoyable, this session puts the basics of coaching into practice.

Ideal For:

• Company Directors

• Senior Managers

• Middle Managers

• Team Leaders

• HR Professionals

• Business Coaches

01603 513088

The Art of Influence Persuasion, passion or personality?

[email protected] www.go-moco.co.uk

Some people just seem to ‘have it’. The ability to influence others

is both an art and a science.

What is it that gives people the ability to inspire and influence

behaviour? How can we use these skills ourselves?

&

This session identifies the key ingredients of influence.

From reciprocation to inspiration; compliance to

social proof, we explore the ‘rules of persuasion’ and the

art of influence.

Ideal For:

• Company Directors

• Department Managers

• Team Leaders

• HR Professionals

• Change Managers

• Board Members

01603 513088

Building The Team More than the sum of its parts...

[email protected] www.go-moco.co.uk

Effective teams evolve over time. This evolution can be carefully

managed. Great teams really are greater than the sum of their

parts. Understanding team roles and the nature of this evolution is a fundamental part of success.

&

This session identifies key team roles and explores ways of supporting the

team through their evolution into a strong, cohesive, effective unit.

Ideal For:

• Company Directors

• Senior Managers

• Middle Managers

• Team Leaders

• HR Professionals

• School Principals

01603 513088

Win : Win Negotiation Getting the best with what you have

[email protected] www.go-moco.co.uk

Sales, contracts, debts, buying, trading and training; negotiation skills offer far-reaching benefits.

Negotiation is a critical skill for optimising the performance,

internally and externally, through structured communication.

&

This session shares ten fundamental ‘rules’ for successful negotiation.

Interactive, informal and fun, we look at negotiating

‘hard business’ in a light hearted setting.

Ideal For:

• Buyers

• Sales Professionals

• Board Members

• Leadership Teams

• HR Professionals

• Relationship Managers

01603 513088

Fishing for Business Catching the clients you want

[email protected] www.go-moco.co.uk

Taking your product or service to market is an art as much as a science. Whilst there are over-arching guidelines that apply to

all business types, different methods of selling will be appropriate for different products, services and

customer types.

&

Fishing for Business draws upon the analogy of fishing, to illustrate the variety of ways in

which we can engage our clients. From 'trawling', to

'farming' and from the 'stock pond' to the 'specimen tank' these analogies provide light-hearted yet realistic insights

into how we can approach our business sales.

Ideal For:

• Sales Professionals

• Company Directors

• Owner-Managers

• Relationship Managers

• Schools / Colleges

• Self-Employed

01603 513088

What people say.... ...about ‘Pick and Mix’

&

• Excellent & good fun + useful & informative – M. Abrahams • Really good. Helped me a lot with my work – D. Mills, Open • Educational and enjoyable – M. Clayton , Broom Boats • Good fun – good learning - Jean McNeil, NWES • Amazing, as always! – Sanjay Shah, Expedia • V. Enjoyable and informative – Peter Marron, The Forum Trust • Learned loads! – Amelia Vargo, Frankly Digital • Great session. Short, sharp & to the point – L. Todd, Just Aylsham • Excellent. Thank you. - Joe Mills, Navigator • Very good – Nikki Smith, Norfolk County Council • A very good training course, very experienced trainers. – J. White, National Construction College

The first stage of MoCo....

Lasting change starts in a single moment - we know this as the Moment of Consciousness; the first stage of the development process towards forming a ‘new normal’.

Pick and Mix offers many of these moments, by looking at familiar topics from very different angles. We promise that you will see each topic from a previously unexplored perspective!

01603 513088

Professional Development Tailored to your needs

[email protected] www.go-moco.co.uk

&01603 513088

Simply let us know the topics from this guide that grab your attention.

We will design and deliver an interactive, outcome focused programme to suit your specific needs and those of your people.

Using the broad and flexible facilities offered at Eaton Vale we will ensure that your programme is engaging, challenging, effective and fun.

Lasting change begins with a single moment.... Contact us to find out more.