eapps bnm user manual v1.5imageserver.w2k.bnm.gov.my/imageserver/ficps/...module access to the user,...

Applications & Notifications (eApps) ‐ User Manual V1.5 of 59

Bank Negara Malaysia

Efficient SofTech Sdn. Bhd.

Applications & Notifications

(eApps)

User Manual For BNM

Release No. : v1.5

Last Updated on : 17 April 2012

Bank Negara Malaysia | Applications & Notifications (eApps)

Applications / Notifications (eApps) ‐ User Manual V1.5 of 59

Acronyms

Abbreviations Description

BNM Bank Negara Malaysia / Central Bank of Malaysia

CEO Chief Executive Officer

DFI Development Financial Institutions

eApps Applications & Notifications

ES Efficient SofTech Pte Ltd

EP Enterprise Portal

FAR Financial Adviser Representative

FI Financial Institutions

FICPS Financial Institutions Corporate Profile System

FIDS Fraud Information Database System

JIT Jabatan Perkhidmatan IT / IT Services Department

JP1 Jabatan Penyeliaan Konglomerat Kewangan

JP2 Jabatan Penyeliaan Perbankan

JP3 Jabatan Penyeliaan Insurans dan Takaful

Labuan FSA Labuan Financial Services Authority

MOF Ministry of Finance

OTTS Operational Task Tracking System

PARS Product Approvals Systems

SC Securities Commission of Malaysia

SCRIBS System Credit Information and Bureau Services



Document Revision History

No. Version Date Description Updated By

1. V1.0 18 July 2011 Initial Creation Khoo Yoke Mee

2. V1.1 18 August 2011 Update Screen Shots Khoo Yoke Mee

Syahirah Auni

3. V1.2 27 September 2011

Corrections on formatting and grammar based on JIT feedback

Khoo Yoke Mee

4. V1.3 4 October 2011 Corrections on formatting and grammar based on JIT feedback

Khoo Yoke Mee

5. V1.4 22 February 2012 Changes and corrections on formatting based on project team’s feedbacks

Khoo Yoke Mee

6. V1.5 17 April 2012 Correction to OTTS Chan Yat Choong



Contents

ACRONYMS .................................................................................................................................................. 2

DOCUMENT REVISION HISTORY ................................................................................................................... 3

INTRODUCTION............................................................................................................................................ 5

IMPLEMENTATION APPROACH .................................................................................................................................... 5

PRIOR KNOWLEDGE ................................................................................................................................................. 5

NEW FEATURES ...................................................................................................................................................... 5

LOGIN .......................................................................................................................................................... 7

BNM SYSTEM ADMIN (FI PROFILE) ................................................................................................................ 8

TYPES OF TABLE DISPLAYED AT THE SUMMARY PAGE .................................................................................................... 14

APPLICATION AND NOTIFICATION TABLES PRESENTATION VIEW ...................................................................................... 15

CEO/DIRECTOR/FAR ................................................................................................................................... 20

RETURN INCOMPLETE ............................................................................................................................................. 20

FINANCIAL VETTING (SCRIBS) ................................................................................................................................. 21

CV –INTERNAL (CV GROUP) ................................................................................................................................... 24

CV–INTERNAL ADMIN (CV ADMIN) .......................................................................................................................... 26

CV‐EXTERNAL (EXTERNAL PARTY) ............................................................................................................................ 29

CV–FIDS ............................................................................................................................................................ 32

ASSESSMENT ........................................................................................................................................................ 35

DECISION ............................................................................................................................................................. 38

EXISTING APPLICATION SUBMITTED VIA FICPS ............................................................................................................ 44

EXPATRIATE ............................................................................................................................................... 46

RETURN INCOMPLETE ............................................................................................................................................. 46

CV–EXTERNAL (EXTERNAL PARTY) ........................................................................................................................... 47

ASSESSMENT ........................................................................................................................................................ 50

DECISION ............................................................................................................................................................. 52

APPENDIX .................................................................................................................................................. 58

OTTS ................................................................................................................................................................. 58



Introduction

BNM is introducing an ‘Applications & Notifications’ (eApps) submission system, which is migrated

from the existing FICPS to be leveraged on Kijang.net EP with enhanced functions.

The main objective is to streamline the submission process between FI and BNM into a two‐way

secured communication channel. It also addresses other objectives, e.g. to improve processing

activity, to improve turn‐around time, to eliminate physical submission of documents etc.

Implementation Approach

Phase 1:

Phase 1 is to focus on the key applications, i.e. CEO/Director/FAR and Expatriate.

Phase 2:

The remaining applications/notifications, e.g. Distribution Network, Auditor, Actuary, etc., which are

currently being submitted via the existing FICPS, will be covered under this phase.

Prior Knowledge

It is expected that users of this manual have prior knowledge on the existing FICPS workflow process

and functions. Functions described and screen shots displayed in this document will only cover new

functions and requirements.

New Features

Below are the new features under Phase 1:

1. New Login Experience

The existing FICPS has different login experience. The ‘Applications & Notifications’ system

has been streamlined with single log on from Kijang.net EP.

2. Summary Page

The ‘Summary Page’ provides a consolidated view of all applications in one page. It displays

the status of the applications, which can be viewed from a single page without going into each

module.

3. Return Incomplete

Return Incomplete function is visible throughout the application approval process.



4. Integration with Other Existing BNM Applications

There are 3 functions that have been integrated with 3 other existing applications:

(a) OTTS

All applications submitted by FI through this system will be logged into OTTS. A task ID

will be created and all the status captured during the approval processing can be

monitored.

(b) Financial Vetting

This function is to facilitate user in accessing to credit information of an applicant via

SCRIBS database.

(c) CV‐FIDS

This function is to facilitate user in conducting character check of an applicant against

FIDS database.

5. CV‐Internal

The function of ‘CV‐Internal’ is to provide a platform for BNM Processing Officer to request

feedback regarding the applicant from the CV Group. The communication will be via email.

Users are able to key in numerous recipient email addresses and add remarks to the email

content. The recipient will reply the email to the Administrator of each department and the

Administrator will consolidate the responses and key in via CV Admin function.

6. CV‐Admin

The function of ‘CV‐Admin’ is to provide a platform for CV Admin to consolidate feedback from

CV Group into the system.

7. CV‐External

This function is to provide a platform for BNM Processing Officer to key in any remark

regarding the applicant given by the external parties such as Labuan FSA, SC or Foreign

Regulatory Authority. The communication to the external party is either via email or letter.

Any document related to the applicant can be attached to the system.

8. Assessment

This function is to provide a platform for BNM Processing Officer to key in the summary of

vetting results and remarks. Any document related to the applicant can be attached to the

system.

9. Decision

Once the application has been approved, BNM Processing Officer has to provide the date of

approval or rejection as per the letter of approval or rejection. Any document related to the

approval or rejection can be attached to the system.

10. Decision Message

This is to provide a platform for BNM Processing Officer to view any comments/remarks given

during the approval or rejection process.



Login

Access to eApps Community is based on single sign‐on from the Kijang.net EP. There are 3 entries to

access into the system:

1. From ‘Financial Stability’ tab. Users will be directed to Financial Stability Community landing

page and the ‘eApps’ link is at the top menu navigation;

2. From ‘My Communities’ tab at the top menu navigation and click on ‘eAppsBNM Community’;

or

3. From ‘Resource Links’ and the ‘eApps’ link is placed under ‘Application Systems’ tab.



BNM System Admin (FI Profile)

The roles of BNM System Admin are as follows:

1. Grant permission to FI user to access to eApps module

2. Grant permission to BNM user to access to eApps module

The administrator is able to:

1. Grant FI user to access eApps module.

2. View the list of approved user.

3. Update the access of application module.

User List:

1. Go to top menu navigation.

2. Mouse over to the 'Maintenance' tab. Drop‐down menu navigation will appear.

3. Click on the 'User Profile (FI)' from the drop‐down menu. User will be directed to FI selection

page.

4. Select ‘Institution Type’ from the drop‐down selection item.

5. Select ‘Institution Name’ from the drop‐down selection item.

(a) Once selected, ‘Create New User’ button will be displayed.

(b) A list of user records will be displayed if there are available user data. If no user data,

there will be no listing.

Check box for each record

Name

User ID

Contact No.

'Select All' button (enabled)

'Unselect All' button (enabled)

'Delete' button (enabled)

6. Below are the steps to delete user from the list:

(a) Check on the check box beside the user name from the list.

(b) Click on the 'Delete' button. The user records will be removed from the list.

(c) Click on the 'Select All' button. All check boxes will be checked.

7. Click on the 'Unselect All' button. All checked boxes will be unchecked.

8. To create new user, refer to section 'Create New Profile'.

9. To update user profile, refer to section 'Update Profile'.

Note: The function of this section is applicable to administrator only. This part only explains on BNM

System Administrator granting access to FI user. The function for BNM User will be in Phase 2.



Figure 1: Select an Institution

Figure 2: List of Users under the Selected Institution



Create New Profile:

1. Please follow the steps described at ‘User list’.

2. Click on the 'Create New User' button.

3. Once clicked, the ‘Create New Profile’ page shall pop‐up. The following details will be shown

and the data will be auto‐populated:

(a) Institution Type

(b) Institution Name

(c) Name

(d) User ID

(e) New IC No.

(f) Contact No.

(g) Department

(h) Email Address

(i) Expiry Date

(j) Module to be Accessed (modules are with check box. If the FI Admin has granted the

module access to the user, the check box will be pre‐checked.)

4. Select a User ID from the User ID drop‐down selection list. User details will be auto refreshed.

5. To grant access to the modules, check on the check box beside the module name.

6. Click on the 'Save' button.

Figure 3: Grant User Access to the Modules (Create New Profile)



Update Profile:

1. Please follow the steps described at ‘User list’.

2. Click on the user name.

The details of the user and the permitted access module will be displayed.

User details are read only and cannot be edited.

The existing permitted module(s) will be ticked, if any.

3. Select or unselect the check box of the modules.

4. Click on the 'Save' button. Changes will be saved.

Figure 4: Update User Profile



Summary Page

The ‘Summary Page’ is the landing page shown after successfully login to ‘Applications &

Notifications’ from Kijang.net EP. This page displays two tables as follows:

(a) Application table; and

(b) Notification table.

Figure 5: Summary Page of Applications & Notifications



‘Applications & Notifications’ Menu Navigation

Users who have been given access to the module(s) will be able to see the following links:

1. Summary

By clicking this tab, it will bring user to the ‘Summary Page’.

2. Application

On mouse over the tab, the name of all modules will appear. By clicking the link, it will bring

user to the specific module page. Under Phase 1, only links to CEO/Director/FAR and

Expatriate modules will be enabled. The other applications can be accessed from ‘Other

Applications’ tab.

3. Maintenance

Only user Profile (FI) link is enabled. Others can be accessed from ‘Other Applications’ tab.

3. CV Group Admin

This tab will provide access to CV Admin user to key in the consolidated feedback from CV

Group. On mouse over the tab, drop‐down menu of ‘CEO/Director/FAR’ link will appear. By

clicking the link, it will bring user to the CV Group Admin page.

4. Other Applications

This is a link to access the existing FICPS. Users will be directed to the main menu of FICPS to

access modules other than CEO/Director/FAR and Expatriate.

Figure 6: Applications & Notifications Menu Navigation



Types of Table Displayed at the Summary Page

Application Table

This table will display all applications submitted by FI to BNM. Applications that have been

submitted to BNM will have the following status:

1. ‘New’ – New application submitted by FI.

2. ‘Processing’ – Application has been accepted by BNM Processing Officer.

3. ‘Incomplete’ – Application is incomplete and returned to FI.

4. ‘Pending Approval’ – Application is pending approval.

5. ‘Pending Rejection’ – Application is pending rejection.

Notification Table

This table will display all notifications submitted by FI to BNM. The types of notifications are as

follows:

1. Personal information of CEO/Director/FAR and Expatriate

2. Appointment date of CEO/Director/FAR and Expatriate

3. Re‐designation of Directors

4. Chairmanship

5. Resignation of CEO/Director/FAR and Expatriate

6. Number of Directors

Notification

FI

Personal Information

Appointment Date

Re‐designation

Chairmanship Resignation No. of Directors

Bank ‐

Insurance Company

Takaful Operator

‐ ‐

DFI ‐

Broker ‐

Adjuster ‐

Note: Notification will not be shown here, if BNM Processing Officer has updated the notification. FI is required to submit the relevant notifications as follows:



Application and Notification Tables Presentation View

Default View:

1. The tables are empty if there is no submission by the FI.

2. The columns in ‘Application’ and ‘Notification’ tables are as follows:

Application Table:

(a) Application Type

(b) Subject Matter

(c) Institution

(d) Date of Submission

(e) Status

Notification Table:

(a) Application Type

(b) Subject Matter

(c) Institution

(d) Date of Submission

Applications Shown in the Table:

1. The applications will be sorted by the latest 'Date of Submission'.

2. Only the latest 5 applications will be shown in the list.

3. If there are more than 5 applications, the ‘More’ link will be displayed.

4. By clicking at the ‘More’ link, user is able to see a full listing of items, replacing the Summary

Page.

Full Listing View:

1. A maximum of 12 applications will be shown in a page.

2. If there are more than 12 applications in a page, a page numbering will appear at the bottom

of the page.

3. By clicking on any page number, user will be able to view the list of applications in the selected

page.

To View or Process the Application:

Click on the ‘Subject Matter’ column and user will be directed to the details of the application in a

pop‐up window.



Figure 7: Application Table with Full Listing View



Figure 8: CEO/Director/FAR Application Form Details Information



Figure 9: Notification Table with Full Listing View

Figure 10: Notification Details Information View (pop‐up window)



CEO/Director/FAR

Return Incomplete

This function is visible during the processing of application even though the user has accepted the

application.

If the application form is incomplete, the BNM Processing Officer can return the application to FI

with justification. At the FI side, the status of the returned application will be shown as ‘Return

Incomplete by BNM’. The FI Officer is able to view and print the remarks by clicking the ‘Returned

Application’ tab in the application form.

Status of OTTS when Click ‘Return Incomplete’

Any officer who clicks on the ‘Return Incomplete’ button in the Application Form, the name of

this officer will be assigned to this task in OTTS automatically. The status of this task is

‘Closed ‐ Return Incomplete’.

Figure 11: Return Incomplete Input Page

Note: Please refer to Appendix – OTTS for further details on the OTTS task assignment and status update.



Figure 12: Return Incomplete Details Information after Submitting to FI

Financial Vetting (SCRIBS)

After accepting the application, BNM Processing Officer will be able to see this function in the menu

tab and perform credit checking to obtain credit information of the individuals and companies.

Default View:

Default view of the ‘Financial Vetting’ page consists of the following information (label and data):

Personal Particulars of Appointee:

(a) Name of Financial Institution

(b) Name

(c) Identity Card No. (New) and (Old)

(d) Passport No.

(e) Position to be held

(f) Language Selection (English/Bahasa Malaysia)

(g) 'Report Enquiry' button (enabled)

Assessment:

(a) ‘SCRIBS Assessment’ text input field

(b) 'Save' button (enabled)

To View SCRIBS Report and Input Assessment:

1. Go to 'Language Selection' field. There are two choices of languages for the report:

(a) English (default selection by the system)

(b) Bahasa Malaysia

2. Select one language from the 'Language Selection' radio button.

3. Click on the 'Report Enquiry' button and the ‘Report Enquiry’ window will pop‐up.

(a) If ‘English’ is selected, the report will be displayed in English.

(b) If ‘Bahasa Malaysia’ is selected, the report will be displayed in Bahasa Malaysia.



4. The information shown in the report are as follows (the label and data):

(a) Interaction ID

(b) Borrower's Name

(c) ID No.

(d) Date of Birth/Registration (dd/mm/yyyy)

(e) Purpose

(f) 'Search' button (enabled)

Note: Under the list of searched data, the column names are labelled as follows:

(a) Approval

(b) Borrower's Name: (data with link)

(c) ID 1

(d) ID 2

(e) ID 3

(f) ID 4

(g) Date of Birth / Registration

(h) Remarks

(i) Approval List (drop‐down selection list)

(j) ‘Submit’ button (enabled)

5. Key in the assessment in the 'SCRIBS Assessment' text input field (unlimited number of

characters is allowed).

6. Click on the 'Save' button. Input is successfully saved and data will be remained in the text

input field.

7. To edit the data, repeat Steps 5 and 6.

Status of OTTS when Click ‘Financial Vetting’

The status in OTTS remained unchanged.




Figure 13: Financial Vetting

Figure 14: SCRIBS / Financial Vetting Report Enquiry Page



CV –Internal (CV Group)

This function is to allow user to conduct character vetting process internally. The user will be able to

add remarks in the email content and send the CV request to the list of CV Group recipients.

Default View:

The default view of the ’CV‐Internal’ page consists of the following information (label and data):


(a) Name of Financial Institutions

(b) Name


(d) Position to be held

(e) To Recipient

(f) 'Add Remarks to email' text input field

(g) 'Clear Remarks' button (enabled)

(h) 'Send Email to CV Group' button (enabled)

For the CV Group Responses, the column labels are as follows:

(a) Date

(b) Department

(c) Responses

Note: Responses from the CV Group will be sorted by the latest date on top of the list.

To Send Email to the CV Group:

1. Key in the email address in the 'To Recipient' text input field.

To insert more email addresses, separate the email by semi‐colon (;).

E.g.: [email protected];[email protected];[email protected]

The CV Group email address is inserted by default: '[email protected]'

2. To delete the email address from the ‘To Recipient’ input field, use the mouse cursor to

highlight the email address and press the keyboard’s ‘Delete’ button.

3. User will be able to key in remark in the 'Add remark to email content' text input field

(unlimited number of characters is allowed).

4. Click on the 'Clear Remark' button to clear data/remarks in the text input field.

5. When click on the 'Send Email' button:

A message 'Email has been successfully sent' will be displayed.

The email address and remarks will remain in the text input field for reference.

An email notification will be sent to all recipients in the email list.

Note: Please ensure the recipient’s email address is correct and exist in BNM’s Address Book.



From: [email protected] To: [email protected] : Character Vetting ‐ <Name of applicant>

We have received an application from <FI name> to appoint the following candidate as its <subject matter: designation> :‐

Applicant Information

Name of Financial Institution : <FI Name>

Name : <Name>

Identity Card No. Passport No.

New: <New IC No.> <Passport No.>

Old: <Old IC No.>

Qualification

Qualification Award By Country Year

Working Experience

Position Held/Department

Main Responsibilities

Organization Country Duration

(Principal Activities)

Present Directorship

<Directorship>

Company Name Company No. Date of incorporation

Designation Principal Activity

Remarks

<Remarks>

DO NOT REPLY TO THIS EMAIL. Please forward your comment to department representative. If no reply received within 3 working days, we will treat it as no adverse comment received.

Status of OTTS when Click ‘CV‐Internal’:

The status in OTTS remains unchanged.




Figure 15: Initial Email to CV Group

CV–Internal Admin (CV Admin)

The CV Group recipients will reply the email to the CV‐Internal Administrator (Administrator) of each

department and the Administrator will consolidate the responses from each recipient and key in

summarised feedback via this menu in the ‘Applications & Notifications’ system.

Administrator will be able to select the application from the list. ‘Browser’ windows will pop‐up to

show the response input page.

To Input Response:

1. Go to top menu navigation bar.

2. Mouse over ‘CV Group Admin’ tab and the drop‐down menu list will appear.

3. Click on CEO/Director/FAR tab and the list of FI names will be displayed. There are 2 subjects

that will be displayed:

(a) FI name will be listed at the left navigation pane sorted by FI type in alphabetical order.

(b) List of application will be shown at the right pane when an institution is selected (only

processing application will be listed here).



The columns are labelled as follows:

‐ Name of Appointee

‐ Position to be held

‐ Submitted Date

‐ Status

4. Select an institution from the left navigation pane.

5. List of record will be shown on the right pane of the page.

6. If a record on the list is selected, the CV remarks input windows will pop‐up.

7. The default view of the input page are as follows (the label and data):


(b) Name



(e) 'Remarks from which department' text input field

(f) 'Add CV Remarks' text input field

(g) 'Clear Remarks' button (enabled)

(h) 'Save' button (enabled)

CV Group Responses and columns are labelled as follows:

(a) Date

(b) Department

(c) Originator

(d) Responses

Note: Items will be sorted by the latest date.

8. Key in the department name in the 'Remark from which department' text input field.

9. Key in originator name in the ‘Originator’ text input field.

10. Key in remark in the 'Add CV remarks' text input field.

11. Click on the 'Clear Remarks' button to clear data/remarks in the ‘Add CV remarks’ text input

field.

12. Click on the 'Save' button and the remarks will be inserted into the ‘CV Group Responses’ table.

13. To edit responses, click on the item from the 'CV Group Responses' table.

14. The selected responses will be displayed at the 'Add CV Remark' text input field for user to edit.

15. To save the edited responses, click on the ‘Save’ button.



Figure 16: CV Admin Page

Figure 17: CV Admin Input Page



CV‐External (External Party)

This function is to allow user to input the response/feedback received and attach any scanned

documents relating to character vetting of individuals or companies from external parties.

Default View:

The default view of the ‘CV‐External’ page consists of the following information (label and input

field):


(a) Agency (drop‐down selection list). If ‘Other’ is selected from the ‘Agency’ drop‐down list, this

field will be enabled for input.

(b) Attachment field

(c) Browse button (enabled)

(d) Add button (enabled)

(e) Clear Attachment button (enabled)

(f) Clear Remarks button (enabled)

A table at the bottom of the page will display the inputted data, if any. The columns are labelled as

follows:

(a) Agency

(b) Remarks

(c) Attachment

To Input the Response and Attach Document:

1. Select an item from the 'Agency' drop‐down list. By default, 'Labuan FSA' is selected. The drop‐

down items are as follows:

(a) Labuan FSA

(b) Securities Commission

(c) Foreign Regulatory Authority

(d) Others

2. Click on the 'Browse' button next to 'Attachment' input field to attach a document.

Only Ms Word, Excel, Power Point, PDF, GIF, JPG, TIFF, Mind map, ZIP and RAR file

formats are allowed to be attached.

3. Key in remarks in the 'Remarks' text input field (unlimited number of characters is allowed).

4. Click on the 'Add' button and the inputted data will be displayed at the table at the bottom of

the page.

5. Click on the 'Clear Attachment' button to remove attachment, if the attachment text input

field contains data.

6. To view the attached document, go to ‘Attachment’ column displayed at the table. Upon

clicking the file name, file download window will appear and prompt user to ‘Open’ the file,

‘Save’ the file into user’s local PC or ‘Cancel’.



7. Click on the 'Clear Remark' button to clear the text input field, if the remark text input field

contains data.

8. To edit the data in the ‘Remarks’ column, click on the agency name from the table and the

selected data will be displayed in the ‘Remarks’ text input field.

9. To re‐select the agency. Repeat the above step.

10. To re‐attach or delete attachment, click on ‘Delete’ image displayed next to the uploaded file

name and the file will be removed. ‘Attachment’ text input field and ‘Browse’ button will be

enabled.

11. Repeat Step 2 to re‐attach a file.

12. Click on the 'Update' button and the updated data will be displayed in the table at the bottom

of the page.

Status of OTTS when Click ‘CV‐External’

The status at OTTS remains unchanged.




Figure 18: CV‐External Assessment Input Page

Figure 19: CV‐External Page (with assessment input and attachment)



CV–FIDS

This function will allow user to obtain fraud information of individuals. If a CEO/Director/FAR and

Expatriate have past records in FIDS, a list of the record will be displayed and the BNM Processing

Officer will be able to input assessment, if any.

Default View:

The default view of CV‐FIDS page consists of the following information (the label and text input field):



(b) Name


(d) Passport No.

(e) Date of Birth

(f) Nationality

(g) Position to be held

Information from FIDS and columns are labelled as follows:

(a) Date Reported to BNM

(b) Individual Name

(c) New IC No.

(d) Old IC No.

(e) Case Reference No.

(f) Company Name

(g) Remarks

Note: If record(s) found, data will be listed and sorted based on the latest reported date. If no

record is found, no item will be shown. A message ‘No record found’ will be displayed.

Assessment:

(a) FIDS Assessment text input field.

(b) 'Save' button (enabled).

To input Assessment:

1. Key in assessment in the 'FIDS Assessment' text input field.


3. Inputted data will remain in the text input field.

4. To edit inputted assessment, repeat the above step and amend the data.

5. Click on the ‘Save’ button.



Status of OTTS when Click ‘CV‐FIDS’


Figure 20: CV‐FIDS Assessment Input Page (without FIDS data)




FIDS ‐ With Data

Figure 21: CV‐FIDS Assessment Page (with FIDS data)



Assessment

This function is to allow the BNM processing officer to input the overall summary of vetting results

and remarks.

Default View:

The default view of ‘Assessment’ page consists of the following information (label and text input

field):



(b) Name

(c) Identity Card No. (New)

(d) Identity Card No. (Old)

(e) Passport No.

(f) Position to be held

Recommended Assessment:

(a) Attachment

(b) Browse button (enabled)

(c) Clear Assessment button (enabled)

(d) Clear Attachment button (enabled)

(e) Save button (enabled)

To Input the Assessment and Attach File:

1. Key in summary of vetting results and remarks in the 'Recommended Assessment' text input

field (unlimited number of characters is allowed).

2. Click on the 'Browse' button beside the 'Attachment' input field to attach a document.

Only Ms Word, Excel, Power Point, PDF, GIF, JPG, TIFF, Mind map, ZIP and RAR file

formats are allowed to be attached.

3. Click on the 'Clear Assessment' button and the text input field will be cleared.

4. Click on the 'Clear Remark' button and the text input field will be cleared if the remark text

input field contains data.

5. Click on the 'Clear Attachment' button and the text input field will be cleared if the attachment

text input field contains data.


The data will remain in the 'Recommended Assessment ' field.

If an attachment was uploaded, the uploaded file name and ‘Delete’ icon will appear at

the attachment field.

7. To view the attached document, click on the file name. Upon clicking, file download window

appears prompting user to ‘Open’ the file, ‘Save’ the file to local PC or ‘Cancel’.

8. To edit inputted remark, repeat the above step to amend the previous inputted data.



9. To re‐attach or delete attachment, click on the ‘Delete’ image shown next to the uploaded file

name.

10. Repeat Step No. 2 to re‐attach a file.


Status of OTTS when Click ‘Assessment’

Status at OTTS remains unchanged.

Figure 22: Overall Assessment (without input data)

Note: Please refer to Appendix – OTTS for further details on the OTTS task assignment and statusupdate.



Figure 23: Overall Assessment Page (with input data and attachment)



Decision

The decision of the application will be communicated to the FI. This function will allow user to input

decision/remark in the text input field and attach documents prior to replying to the FI.

Default View:

The default view of ‘Decision’ page consists of the following information (label and text input field):



(b) Name



(e) 'Approve' /‘Reject’ (radio button)

Decision Selection:

(a) Approve; or

(b) Reject

If ‘Approve’ option is selected, the default view of ‘Decision’ page consists of the following

information (label and text input field):


(i) New appointment:

(a) Date of BNM Approval

(b) Terms of Appointment

(c) Remarks

(d) Attachment

(e) Browse button (enabled)

(ii) Reappointment:

(a) Date of BNM Approval

(b) Date of Appointment

(c) Expiry Date of Appointment

(d) Terms of Appointment

(e) Remarks

(f) Attachment

(g) Browse button (enabled)



Input Remark, Attachment and Other Information:

1. To key in a date in the 'Date of BNM Approval' input field, click on the date‐picker and a

calendar picker will pop‐up. The selected date will be inserted into the 'Date of BNM Approval'

text input field.

2. Key in remarks in 'Remarks' text input field (unlimited number of characters is allowed).

3. Click on the 'Browse' button beside 'Attachment' input field to attach a document.

Only Ms Word, Excel, Power Point, PDF, GIF, JPG, TIFF, Mind map, ZIP and RAR file formats

are allowed to be attached.

4. Click on the 'Clear Remark' button and the text input field will be cleared, if the ‘Remarks’ text


5. Click on the ‘Clear Attachment' button and the text input field will be cleared, if the

‘Attachment’ text input field contains data.

6. By clicking the 'Save' button:

Data successfully saved.

The inputted 'Date of BNM Approval', will remain in the text input field.

The inputted 'Terms of Appointment' will remain in the text input field.

The inputted ‘Remarks’ will remain in the remarks field.

The uploaded file name and ‘delete’ icon will appear at the attachment field.

The status of the application will be updated as 'Pending Approval'.

The 'Submit' button will appear.

7. To view the attached document, click on the file name. Once clicked, file download window

appears prompting you to ‘open’ the file, ‘save’ the file to your local PC or ‘cancel’.

8. To edit the remark, repeat Step No. 2.

9. To re‐attach the document, the user has to delete the attached document first, then repeat

step no. 3.

10. To delete the attached document, click on the ‘delete’ image. The uploaded file will be deleted.

11. Click on the 'Submit' button. Once clicked, the user will be directed to the application details

page.

12. The status of the application will be updated as 'Approved'.

13. An email notification will be sent to FI automatically.

If ‘Reject’ option is selected, the default view of the ‘Decision’ page consists of the following



(a) Date of BNM Rejection

(b) Remarks

(c) Attachment

(d) Browse button (enabled)




1. To key‐in a date in the 'Date of BNM Rejection' input field, click on the date‐picker and a

calendar picker will pop‐up. The selected date will be inserted into the 'Date of BNM Rejection'

text input field.

2. Key in remarks in 'Remarks' text input field (unlimited number of characters input is allowed).

3. Click on the 'Browse' button beside 'Attachment' input field to attach document.



4. Click on the 'Clear Remark' button to clear the text input field, if the “Remarks’ text input field

contains data.

5. Click on the ‘Clear Attachment' button to clear the text input field, if the ‘Attachment’ text




The 'Date of BNM Rejection' will remain at the text input field.

The remarks will remain in the ‘Remarks’ field.

The uploaded file name and ‘Delete’ image will appear at the attachment field.

The status of the application will be updated as 'Pending Rejection'.

The 'Submit' button will appear.



step no. 3

9. To delete the attached document, click on the ‘Delete’ image. The uploaded file will be deleted.

10. Once the 'Submit' button is clicked, the user will be directed to the application details page.

11. The status of the application will be updated as 'Rejected'.

12. An email notification will send to FI automatically.

To View the ‘Approved’ or ‘Rejected’ Remarks and Attachment:

1. Click on 'Decision Message' tab.

2. The inputted remarks will be displayed.

3. The attachment file, if any, will be displayed.

Status of OTTS when Click ‘Decision’

The status in OTTS will be updated.




Figure 24: Decision Page

Figure 25: Decision Page ‐ Approve (without data input and attachment)



Figure 26: Decision Page – Approve (with data input and attachment ‐ after ‘Save’ button is clicked)

Figure 27: Decision Page ‐ Rejection (without data input and attachment)



Figure 28: Decision Page – Rejection with data input and attachment (after ’Save’ button is clicked)

Figure 29: Decision Message Details Page (after ‘Submit’ button is clicked)



Existing Application Submitted via FICPS

User is not allowed to process the application in eApps for existing application submitted via FICPS.

The application needs to be returned to FI by clicking ‘Return Incomplete’ and re‐submit via eApps.

eApps is integrated with OTTS. For each application submitted by FI, eApps will feed the information

to OTTS and a new task will be created in OTTS.

The following type of application status submitted via FICPS will not be able to be processed in

eApps:

1. Application with ‘New’ status, i.e. BNM Processing Officer has not accepted the application:

(a) If clicked on the ‘Accept’ tab, a message ‘Unable to proceed the Accept process...’ will be

prompted.

(b) BNM Processing Officer to click on the ‘Return Incomplete’ tab, fill‐in the remark and click

on the ‘Save’ button to return the application to FI.

2. Application with ‘Processing’ status, i.e. BNM Processing Officer has accepted the application

in FICPS:

(a) If clicked on any of the ‘Save’ button or ‘Submit’ button on the following module, a

message ‘Failed to update data...’ will be prompted:

‐ Financial Vetting

‐ CV–Internal

‐ CV–External

‐ CV–FIDS

‐ Assessment

‐ Decision

(b) BNM Processing Officer to click on the ‘Return Incomplete’ tab, fill‐in the remark and click

on the ‘Save’ button to return the application to FI.

Figure 30: Message prompted when 'Accept' button is clicked



Figure 31: Message prompt when 'Save' or 'Submit' button is clicked



Expatriate

Return Incomplete

This function is visible throughout the whole application process, even though the BNM Processing

Officer has accepted the application.

If the application form is incomplete, the BNM Processing Officer must return the application and

indicate the reason for returning. The status of the returned application will be displayed at FI side

as ‘Return Incomplete by BNM’. The FI Officer will be able to view and print the remarks shown at a

new tab, i.e. ‘Returned Application’, at the application form view.

Status of OTTS when Click ‘Return Incomplete’

Any officer who clicks on the ‘Return Incomplete’ button in the Application Form, the name of

this officer will be assigned to this task in OTTS automatically. The status of this task is

‘Closed ‐ Return Incomplete’.

Figure 32: Return Incomplete Input Page

Note: Please refer to Appendix – OTTS for further details on the OTTS task assignment and statusupdate.



Figure 33: Return Incomplete Details (after submitting to FI)

CV–External (External Party)

This function is to allow BNM Processing Officer to input the response/feedback received and attach

any scanned documents relating to character vetting of individuals or companies from the external

parties.

Default View:

The default view of the ‘CV‐External’ page consists of the following information (label and input

field):


(a) Agency (drop‐down selection list)

(b) ‘Other’ text input field is disabled. However, if ‘Other’ is selected from the ‘Agency’ drop‐

down list, this field will be enabled for input

(c) Attachment field


(e) Add button (enabled)

(f) Clear Remark button (enabled)

(g) Clear Attachment button (enabled)

A table at the bottom of the page will display the inputted data, if any. The display columns are as

follows:

(a) Agency

(b) Remarks

(c) Attachment



To Input the Response and Attach Document:

1. Select an item from the 'Agency' drop‐down list. By default 'Labuan FSA' is selected. Drop‐

down items as follows:

(a) Labuan FSA

(b) Securities Commission

(c) Foreign Regulatory Authority

(d) Other

2. Click on the 'Browse' button next to the 'Attachment' input field to attach a file.



3. Key in remark in the 'Remarks' text input field (unlimited number of characters is allowed).

4. Click on the 'Clear Remark' button to clear the text input field, if the remark text input field has

data.

5. Click on the 'Clear Attachment' button to remove the attachment, if the attachment text input

field has data.

6. Click on the 'Add' button and the inputted data will be displayed in the table at the bottom of

the page.

7. To edit the existing data, click on the agency name from the table and the selected data will be

displayed in the text input field.

8. To re‐select the agency, repeat the above step.

9. To re‐attach or delete attachment, click on the ‘delete’ image shown next to the file name of

the uploaded attachment. Previous uploaded file will be removed and attachment text input

field and ‘Browse’ button will be visible.


11. Click on the 'Update' button and the data will be updated and displayed in the table at the

bottom of the page.

Status of OTTS when Click ‘CV‐External’





Figure 34: CV ‐ External Page for Expatriate

Figure 35: Expatriate CV ‐ External Page (with data input)



Assessment

This function is to allow the BNM Processing Officer to input the overall summary of vetting results and remarks. Default View: The default view of ‘Assessment’ page consists of the following information (label and text input field):



(b) Name

(c) Passport No.

(d) Citizenship

(e) Position to be held

Recommended Assessment:

(a) Attachment

(b) Browse button (enabled)

(c) Clear Assessment button (enabled)

(d) Clear Attachment button (enabled)

(e) Save button (enabled)

To Input the Assessment and Attach File:

1. Key in summary of the vetting results and remarks in the 'Assessment' text input field

(unlimited number of characters input).

2. Click on the 'Browse' button beside 'Attachment' input field to attach file.


are allowed to be attached

3. Click on the 'Clear Assessment' button and the text input field will be cleared.

4. Click on the 'Clear Remark' button and the text input field will be cleared, if the remark text


5. Click on the 'Clear Attachment' button and the text input field will be cleared, if the

attachment text input field contains data.

6. By clicking on the 'Save' button:

The data will remain in the 'Assessment' field.

If an attachment was uploaded, the name of the uploaded file and ‘Delete’ icon will appear

at the attachment field.

7. To edit inputted remark, repeat the above step to amend the previous inputted data.

8. To re‐attach or delete attachment, click on the ‘Delete’ image shown next to the name of the

uploaded file.





Status of OTTS when Click ‘Assessment’


Figure 36: Assessment Input Page

Figure 37: Assessment Input Page (with data input and attachment)




Decision

The decision of the application will be communicated to the FI. This function allows BNM Processing

Officer to key in the decision or any remarks in the decision/remark field as well as to upload any

documents.

Default View:

The default view of the ‘Decision’ page consists of the following information (label and text input

field):



(b) Name

(c) Passport No.


(e) ‘Approve’ or ‘Reject’ (radio button)

Decision Selection:

(a) Approve; or

(b) Reject

If ‘Approve’ option is selected, the default view of ‘Decision’ page consists of the following



(i) New appointment:

(a) Date of BNM 1st. Approval

(b) Attachment input field

(c) Browse button (enabled)

(ii) Reappointment:

(a) Date of BNM 1st. Approval

(b) Date of Appointment

(c) Expiry Date of BNM Appointment

(d) Date of BNM Latest Approval

(e) Attachment

(f) Browse button (enabled)


1. Key in date in the 'Date of BNM 1st Approval' input field for new appointment or ‘Date of BNM

Latest Approval’ input field for reappointment.

2. Click on date‐picker to select a date for 'Date of BNM 1st Approval' for new appointment or

‘Date of BNM Latest Approval’ for reappointment.

3. Once the date‐picker is clicked, a calendar picker shall pop‐up. The selected date will be

inserted into the 'Date of BNM 1st Approval' or ‘Date of BNM Latest Approval’ text input field.



4. Click on the 'Browse' button beside 'Attachment' input field to attach file.



5. Click on the ‘Clear Attachment' button to clear the text input field, if the attachment text input

field contains data.



The data, i.e. 'Date of BNM 1st Approval', will remain in the text input field.

The uploaded file name and ‘delete’ icon will appear at the attachment field.

The status of the application will be updated as 'Pending Approval'.

The 'Submit' button will be visible.


step no. 4

8. To delete the attached document, click on the ‘Delete’ image and the uploaded file will be

deleted.

9. Click on the 'Submit' button. Once clicked, BNM Processing Officer will be directed to the

application details page.

10. The status of the application will be updated as 'Approved'.


If ‘Reject’ option is selected, the default view of the ‘Decision’ page consists of the following



(a) Date of BNM Rejection

(b) Remarks

(c) Attachment



1. To key in a date in the 'Date of BNM Rejection' input field, click on the date‐picker and a

calendar picker will pop‐up. The selected date will be inserted into the 'Date of BNM Rejection'

text input field.

2. Key in remarks in 'Remarks' text input field (unlimited number of characters is allowed).

3. Click on the 'Browse' button next to the 'Attachment' input field to attach file.

Only Ms Word, Excel, Power Point, PDF, GIF, JPG, TIFF, Mind map, ZIP and RAR file formats are allowed to be attached.

4. Click on the 'Clear Remark' button and the text input field will be cleared, if the ‘Remarks’ text


5. Click on the ‘Clear Attachment' button to clear the text input field, if the ‘Attachment’ text






The 'Date of BNM Rejection' will remain at the text input field.

The data will remain in the ‘Remarks’ field.

The uploaded file name and ‘Delete’ image will appear at the attachment field.

The status of the application will be updated as 'Pending Rejection'. The 'Submit' button will appear.



step no. 4

9. To delete the attached document, click on the ‘Delete’ image and the uploaded file will be

deleted.

10. Click on the 'Submit' button and the user will be directed to the application details page.

11. The status of the application will be updated as 'Rejected'.


To View the ‘Approved’ or ‘Rejected’ Remarks and Attachment:

1. Click on 'Decision Message' tab.

2. The remarks will be displayed.

3. The attachment file, if any, will be displayed.

Status of OTTS when Click ‘Decision’

The status in OTTS will be updated.

Figure 38: Decision Page for Expatriate




Figure 39: Decision Page for Approval (without data input and attachment)

Figure 40: Decision Page for Approval (with data input and attachment ‐ after ‘Save’ button is clicked)



Figure 41: Decision Page for Rejection (Expatriate)

Figure 42: Decision Page for Rejection (with data input and attachment ‐ after 'Save' button is clicked)

Figure 43: Decision Message Details Page (after submitting to FI)



Existing Applications Submitted via FICPS

Existing applications that have been submitted via FICPS cannot be processed in eApps. BNM

Processing Officer is required to return the application as an ‘Incomplete’ application to FI and the FI

has to resubmit the application via eApps as FICPS does not integrate with OTTS. As such, there is no

task being created in OTTS and the application cannot be processed in eApps if the submission is

done via FICPS.

Below is the sample of application status submitted via FICPS but cannot be processed in eApps:

BNM Processing Officer has accepted the application in FICPS and the status is ‘Processing’:

(a) By clicking the ‘Save’ button or ‘Submit’ button from either the ‘CV‐External’,

‘Assessment’ or ‘Decision’ modules, a message will be prompted as shown in the screen

shot below.

(b) User is required to click on the ‘Return Incomplete’ tab, key in the remarks and click on

the ‘Save’ button to return the application to FI.

Figure 44: Message will be prompted when ‘Save’ or ‘Submit’ button is clicked.

Bank Negara Malaysia | Applications and Notifications (eApps)

Applications & Notifications (eApps) ‐ User Manual V1.5 of 59

Appendix

OTTS

No. Actions eApps Status

OTTS Status OTTS AssigneeBNM FI

1. FI Verification Officer

submitted application

New Submitted to

BNM

Draft BNM Manager

2. BNM Manager assigned

task to BNM Processing

Officer

New Submitted to

BNM

Assigned BNM

Processing

Officer

3. BNM Processing Officer

accepted the application

Processing In Progress Assigned BNM

Processing

Officer


returned incomplete

application

Incomplete Return

Incomplete

by BNM

Completed –

Return to FI

BNM

Processing

Officer


processing the

application

Processing In Progress Assigned BNM

Processing

Officer

6. ’Pending Approval’ will

appear when BNM

Processing officer has

saved information on

date of approval/term of

appointment/remarks

but yet to click the

‘Submit’ button.“

Pending Approval In Progress Assigned BNM

Processing

Officer


has approved the

application by clicking

on the ‘Submit’ button.

Approved Approved Completed BNM

Processing

Officer



No. Actions eApps Status OTTS

Assignee OTTS Assignee

BNM FI

8.

’Pending Rejection’ will

appear when BNM

Processing Officer has

saved information on

date of approval/term of

appointment/remarks

but yet to click the

‘Submit’ button.

Pending

Rejection

In Progress Assigned BNM

Processing

Officer


has rejected the

application by clicking

on the ‘Submit’ button”.

Rejected Rejected Completed BNM

Processing

Officer

eapps bnm user manual v1.5imageserver.w2k.bnm.gov.my/imageserver/ficps/...module access to the user,...

Documents