e status er survey 2013 en
TRANSCRIPT
-
7/30/2019 e Status Er Survey 2013 En
1/21
User satisfaction survey on key quality aspects for European
statistics produced by Eurostat
Dear user,
How should we ensure that we are meeting your needs? The best way is to ask you directly and we would be grateful if you could
spare some minutes to respond to the following questionnaire. This survey is an opportunity for us to better understand why and
how you use European statistics and what your assessment of the quality of our data and products (publications, database,
website,...) is. It also allows you to express your views and to participate in the further enhancement of our statistics and services.
Your answers would be highly appreciated.
The results of this survey will be published on Eurostat's website in an aggregated form.
We assure you that your individual answer will be dealt with in strict confidence.
Please note that this survey is an excellent tool to improve the quality of the services of Eurostat. In this you can find out thelink
results of the 2012 survey.
Questions marked with an asterisk require an answer to be given.*
User type
To which user group do you belong?*
Private user
Student or academic
Commercial company
Trade association
Public administration
Commission DG or service
European Institution / body (other than the Commission)
National Statistical Institute
International organisation
Political party / political organisation
Redistributor of statistical information
Other
http://epp.eurostat.ec.europa.eu/portal/page/portal/quality/documents/USS2011_Report.pdfhttp://epp.eurostat.ec.europa.eu/portal/page/portal/quality/documents/USS2011_Report.pdf -
7/30/2019 e Status Er Survey 2013 En
2/21
Please specify*
Country of workplace
Where do you work?*
Belgium Italy Portugal
Bulgaria Cyprus Romania
Czech Republic Latvia Slovenia
Denmark Lithuania Slovakia
Germany Luxembourg Finland
Estonia Hungary Sweden
Ireland Malta United Kingdom
Greece Netherlands Other
Spain Austria
France Poland
Please specify
Use of European statistics
For the purpose of this survey European statistics should be understood as all statistical data published by
Eurostat
Section A: General information about the use of European statistics provided by Eurostat
-
7/30/2019 e Status Er Survey 2013 En
3/21
1. Which European statistics do you mainly use?
Please mark all relevant datasets*
Economy and finance - National accounts (including GDP, main aggregates, input-output tables)
Economy and finance - European sector accounts
Economy and finance - Price statistics
Economy and finance - Government finance statistics
Economy and finance - Balance of payments
Economy and finance - Financial accounts and monetary indicators
Industry, trade and services - Structural business statistics
Industry, trade and services - Short-term business statistics
Industry, trade and services - Tourism
Industry, trade and services - Information society
Population and social conditions - Labour market (including labour force survey)
Population and social conditions - Population
Population and social conditions - Health
Population and social conditions - Education and training
Population and social conditions - Living conditions and social protection
International trade statistics
Environment statistics
Agriculture and fishery statistics
Energy statistics
Transport statistics
Science, technology and innovation
Regional statistics
Europe 2020 indicators
Sustainable development indicators
Euro indicators / PEEIs (Principal European Economic Indicators)
Globalisation indicators
Other
-
7/30/2019 e Status Er Survey 2013 En
4/21
Please specify*
2. How do European statistics influence your work?*
They are essential for my work They are of value as background
information
They are of no use to my work
They are important for my work They are of minor importance
3. For what purposes do you use European statistics ?
(Please mark all relevant uses)*
Monitoring or formulating policy
Preparing legislation
Negotiations
Econometric model building and forecasting
Research
General background information
Re-dissemination of statistical data
Media use
Market analysis
Decision-making in business
Other
Please specify*
-
7/30/2019 e Status Er Survey 2013 En
5/21
4. How often do you use European statistics?*
Daily Monthly Annually
Weekly Quarterly At other intervals
5.1. What Eurostat products do you mainly use?
(Please mark all relevant products)*
Eurostat press releases
Statistics Explained
Statistics in Focus
Other Eurostat publications
Eurostat main tables accessible from its website
Eurostat database accessible from its website
Tailor-made Eurostat data
Eurostat micro data
Other products
Please specify*
-
7/30/2019 e Status Er Survey 2013 En
6/21
5.2. How do you rate the quality of Eurostat's publications and Statistics Explained?
(1 = very good, 2 = good, 3 = adequate, 4 = poor, 5 = very poor)
a: 1
b: 2
c: 3
d: 4
e: 5
f: No opinion
a b c d e f
Statistics Explained*
Eurostat Yearbook*
Eurostat Regional Yearbook*
Pocketbooks*
Statistics in Focus*
Press releases*
Section B: Quality aspects of European statistics
In this section we would like to obtain your opinion on some quality aspects of European statistics, such as
, and .timeliness completeness comparability
6. How do you rate the of European statistics for your purposes?timeliness(1 = very good, 2 = good, 3 = adequate, 4 = poor, 5 = very poor)
a: 1
b: 2
c: 3
d: 4
e: 5
f: No opinion
a b c d e f
-
7/30/2019 e Status Er Survey 2013 En
7/21
Economy and finance - National
accounts (including GDP, main
aggregates, input-output tables)*
Economy and finance - European
sector accounts*
Economy and finance - Price
statistics*
Economy and finance - Government
finance statistics*
Economy and finance - Balance of
payments*Economy and finance - Financial
accounts and monetary indicators*
Industry, trade and services -
Structural business statistics*
Industry, trade and services -
Short-term business statistics*Industry, trade and services -
Tourism*
Industry, trade and services - Information
society
*
Population and social conditions -
Labour market (including labour force
survey)*
Population and social conditions -
Population*
Population and social conditions -
Health*
-
7/30/2019 e Status Er Survey 2013 En
8/21
Population and social conditions -
Education and training*
Population and social conditions -
Living conditions and social protection*
International trade statistics*
Environment statistics*
Agriculture and fishery statistics*
Energy statistics*
Transport statistics*
Science, technology and innovation*
Regional statistics*
Europe 2020 indicators
*
Sustainable development indicators*
Euro indicators / PEEIs (Principal
European Economic Indicators)*
Globalisation indicators*Your other European statistics (as
specified under question 1)*
6.a. How does the timeliness of data published on the Eurostat website compare with that of data on the
websites of the EU Member States' National Statistical Offices?*
Better Same Worse No opinion
-
7/30/2019 e Status Er Survey 2013 En
9/21
7. How do you rate the overall of European statistics in terms of e.g. breakdowns availablecompleteness
by countries, regions, components, etc?
(1 = very good, 2 = good, 3 = adequate, 4 = poor, 5 = very poor)
a: 1
b: 2
c: 3
d: 4
e: 5
f: No opinion
a b c d e f
Economy and finance - National
accounts (including GDP, main
aggregates, input-output tables)*Economy and finance - European
sector accounts*
Economy and finance - Price
statistics*
Economy and finance - Government
finance statistics*Economy and finance - Balance of
payments*
Economy and finance - Financial
accounts and monetary indicators*
Industry, trade and services -
Structural business statistics*
Industry, trade and services -
Short-term business statistics*
Industry, trade and services - Tourism
*
Industry, trade and services -
Information society*
-
7/30/2019 e Status Er Survey 2013 En
10/21
Population and social conditions -
Labour market (including labour force
survey)*
Population and social conditions -
Population*
Population and social conditions -
Health*
Population and social conditions -
Education and training*
Population and social conditions -
Living conditions and social protection*International trade statistics*
Environment statistics*
Agriculture and fishery statistics*
Energy statistics*
Transport statistics*
Science, technology and innovation*
Regional statistics
*
Europe 2020 indicators
*
Sustainable development indicators*
Euro indicators / PEEIs (Principal
European Economic Indicators)*
-
7/30/2019 e Status Er Survey 2013 En
11/21
Globalisation indicators*
Your other European statistics (as
specified under question 1)*
8. How do you rate the of European statistics among regions and countries?comparability
(1 = very good, 2 = good, 3 = adequate, 4 = poor, 5 = very poor)
a: 1
b: 2
c: 3
d: 4
e: 5f: No opinion
a b c d e f
Economy and finance - National
accounts (including GDP, main
aggregates, input-output tables)*
Economy and finance - European
sector accounts*Economy and finance - Price
statistics*
Economy and finance - Government
finance statistics*
Economy and finance - Balance of
payments*
Economy and finance - Financial
accounts and monetary indicators*
Industry, trade and services -
Structural business statistics*
Industry, trade and services -
Short-term business statistics*
-
7/30/2019 e Status Er Survey 2013 En
12/21
Industry, trade and services -
Tourism*
Industry, trade and services -
Information society*
Population and social conditions -
Labour market (including labour force
survey)*
Population and social conditions -
Population*
Population and social conditions -
Health*Population and social conditions -
Education and training*
Population and social conditions -
Living conditions and social protection*
International trade statistics*
Environment statistics*
Agriculture and fishery statistics*
Energy statistics*
Transport statistics*
Science, technology and innovation*
Regional statistics*
Europe 2020 indicators
*
Sustainable development indicators*
-
7/30/2019 e Status Er Survey 2013 En
13/21
Euro indicators / PEEIs (Principal
European Economic Indicators)*
Globalisation indicators*
Your other European statistics (as
specified under question 1)*
9. How do you rate the overall quality of European statistics?
(1 = very good, 2 = good, 3 = adequate, 4 = poor, 5 = very poor)
a: 1
b: 2
c: 3
d: 4
e: 5
f: No opinion
a b c d e f
Economy and finance - National
accounts (including GDP, main
aggregates, input-output tables)*Economy and finance - European
sector accounts*
Economy and finance - Price
statistics*
Economy and finance - Government
finance statistics*
Economy and finance - Balance of
payments*
Economy and finance - Financial
accounts and monetary indicators*
Industry, trade and services -
Structural business statistics*
-
7/30/2019 e Status Er Survey 2013 En
14/21
Industry, trade and services -
Short-term business statistics*
Industry, trade and services -
Tourism*
Industry, trade and services -
Information society*
Population and social conditions -
Labour market (including labour force
survey)*
Population and social conditions -
Population*Population and social conditions -
Health*
Population and social conditions -
Education and training*
Population and social conditions -
Living conditions and social protection*
International trade statistics*
Environment statistics*
Agriculture and fishery statistics*
Energy statistics*Transport statistics*
Science and technology and
innovation*
Regional statistics*
Europe 2020 indicators
*
-
7/30/2019 e Status Er Survey 2013 En
15/21
Sustainable development indicators*
Euro indicators / PEEIs (Principal
European Economic Indicators)*
Globalisation indicators*
Your other European statistics (as
specified under question 1)*
10. How does the quality of European statistics compare with that of statistics published by National
Statistical Institutes, the IMF, OECD, UN/ECE, World Bank and FAO?*
Better Same Worse No opinion
Please briefly explain your rating, specifying advantages or shortcomings of European statistics in
comparison with the other data sources.
11. Personally how much do you trust the statistics produced by Eurostat?*
Trust them greatly
Tend to trust them
Tend not to trust them
Distrust them greatly
No opinion
-
7/30/2019 e Status Er Survey 2013 En
16/21
Please provide comments to explain you answer.
Section C: Dissemination, metadata and services
Release calendar
12. Are you aware of the release calendar on Eurostat's website?*
Yes No
Do you think it contains sufficient and relevant information for your needs?*
Yes No
Partly No opinion
Please say why
Metadata is information that is needed to be able to use and interpret statistics. The statistics released by
Eurostat are described by metadata according to standard formats covering the content, the production
processes and the quality of the statistics.
13. Do you use the metadata provided by Eurostat?*
Yes No
-
7/30/2019 e Status Er Survey 2013 En
17/21
Which metadata do you use?*
Metadata explaining the
statistics
Metadata describing the
statistical production
Metadata on quality
Do you find the metadata sufficient for your purpose?
Yes Partly No
Metadata explaining the statistics*
Metadata describing the statistical
production*
Metadata on quality*
Do you find the metadata easily accessible?*
Yes Partly No
Please add any comments or opinions you would like to share with Eurostat on the metadata (e.g. problems,
good examples, incidents, etc.)
Website design and access
14. Is it easy to access the European statistics you need on the Eurostat's website?*
Yes Partly No No opinion
-
7/30/2019 e Status Er Survey 2013 En
18/21
Please say why
Please say why
15. Are European statistics presented in a way that is easy-to-understand?*
Yes Partly No No opinion
Please say why
Please say why
-
7/30/2019 e Status Er Survey 2013 En
19/21
16. How do you rate the content of Eurostat's website in relation to your needs?*
Very good Satisfactory Very poor
Good Poor No opinion
17. In which language do you access Eurostat's website?
Please mark all relevant languages.*
English
French
German
18. How would you rate the Eurostat's website?
(1 - very good, 2 - good, 3 - adequate, 4 - poor, 5 - very poor)
a: 1
b: 2
c: 3
d: 4
e: 5
f: No opinion
a b c d e f
Navigation to required information*
Performance/speed*
Database extractions tools*
Help texts/help facilities*
Search facilities*
Alert and notification*
-
7/30/2019 e Status Er Survey 2013 En
20/21
Please add any comments or opinions on the website that you would like to share with Eurostat.
Support services
19. How satisfied are you with the user support provided by Eurostat?*
Very satisfied Unsatisfied Not known
Satisfied Very unsatisfied
Neither satisfied not unsatisfied No opinion
20. How do you rate the of the data and services provided by Eurostat?overall quality *
Very good Adequate Very poor
Good Poor No opinion
-
7/30/2019 e Status Er Survey 2013 En
21/21
21. Comparing with the situation in April 2012, when the previous survey was conducted, how do you
rate the overall quality of the data and services provided by Eurostat in terms of...
Better Same Worse No opinion
Timeliness of data?*
Comparability of data?*
Completeness of data?*
Metadata*
Website*
Support services*
Overall*
Please provide comments to explain your answer.
22. Please add here any additional comments, including areas in which you see room for improvement,
new ideas or concerns you would like to share with us.