e-Learning Strategy in Your Organisation

Mike FarrellHead of Educational Developments

Skills Academy for Health – North West

mike.farrell@skillsforhealth.org.uk

Workforce, Education Commissioning and Education and Learning Strategy

Outline

• Learning Culture - The Case for Change• Key challenges• Developing your strategy• Strategic Assumptions• Final Messages

Workforce, Education Commissioning and Education and Learning Strategy

Learning Culture – The Case for Change

“The most socially useful learning in the modern world is the learning of the process of learning, a continuing openness to experience and incorporation into oneself of the process of change.”

Freedom to Learn - Carl Rogers (1969).

Workforce, Education Commissioning and Education and Learning Strategy

Vision for Future Learners

Workforce, Education Commissioning and Education and Learning Strategy

Vision for Future Learners - Implications

•Different models of learning

•Extended and Integrated Learning environments

•Expectation of Rapid Access

•Open Source

•Web.2.0 Technologies

•Just in Time

•Mobile

PersonalisedCollaborativeQuality marked

Workforce, Education Commissioning and Education and Learning Strategy

Technology - The Generation Gap

Workforce, Education Commissioning and Education and Learning Strategy

Learning Technology – maturity of use

Individual and Technology• NetGen’s Online 12.2 hrs

per week• – 28% > GenX,

50%>Boomer• NetGen 50% more likely to

send IMs than GenX, 2x as likely to read Blogs,

• 3X as likely to use Social Networking Sites

• Organisational Technology Use

• Organisations (57%) reported that they are using e-learning.

• Other 27% plan to do so over the next year.

• In some organisations accounts for 12% of 'total training time'.

Workforce, Education Commissioning and Education and Learning Strategy

The Work Environment – Implications for Learning…

Workforce, Education Commissioning and Education and Learning Strategy

Fitness of Models of Learning?

– Work Based Learning: High employer expectation but variable employer support. Models of delivery – culture, low scale, lack of sufficient infrastructure.

– E-learning: Increasing interest and application but low tolerance for failure, issues of additionality, issues of endorsement impacting upon uptake.

– Clinical Skills: Safe practice, testing of competency and potential of simulation

Workforce, Education Commissioning and Education and Learning Strategy

Supporting new models for 21st Century

Workforce, Education Commissioning and Education and Learning Strategy

• High Quality• Reliable - always

available• Push• Customisable• Unique

• Variable quality

• Frequent glitches

• To big- One size fits all

• Lack of control

• Duplication

E-learning - Expectations v Challenge of the Reality

Workforce, Education Commissioning and Education and Learning Strategy

• ‘too often our students are subjected, in the guise of e-learning, to an amateurish farrago that is neither an inspiring or rewarding learning experience’ (Harden 2006)

Workforce, Education Commissioning and Education and Learning Strategy

Learning Culture - disconnect

V

Workforce, Education Commissioning and Education and Learning Strategy

Key Challenges

• 60% of the workforce currently in place• Being taught or learning• Mythology (NHS SLA, Impact upon trainers etc.)• IT: Technical and Support• Power of Subject Matter Experts: Pride and prejudice • Poor Application and Quality• Duplication• Time to development and deployment• ‘Mine not Ours’ - will we share learning resources

Workforce, Education Commissioning and Education and Learning Strategy

Technology – Organisation Use

Workforce, Education Commissioning and Education and Learning Strategy

How does technology support learning?

• Rapid access and integration to resources

• Simulation (Rapidity and accuracy)

• Manipulation and experimentation

• Deeper enquiry/interrogation

• Critical discrimination • Application to real world• Collaboration• Enhance Retention

Workforce, Education Commissioning and Education and Learning Strategy

Workforce, Education Commissioning and Education and Learning Strategy

So why does it matter…..?

• Skills to participate, build and exploit• Access• Diversity• Distribution• Expectation• New ways of service delivery

Workforce, Education Commissioning and Education and Learning Strategy

Developing Your Strategy - Essential Aspects • the value of learning: Why learning is valued,

organisational commitment, rise of education governance• the learner: personal & work responsibility , lifelong

learner, engagement & feedback• the teacher/facilitator: best approaches, planning, testing• the content: (relevant, stimulating, quality assured,

updated)• and the environment (Investment, capacity and capability,

collaboration, policy)

Workforce, Education Commissioning and Education and Learning Strategy

Implications for learner facilitators

• Leadership and modelling• Balanced Integration• Own skill development• Peer support• Supporting development of the environment

Workforce, Education Commissioning and Education and Learning Strategy

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that

automation applied to an inefficient operation will magnify the inefficiency- Bill Gates

Final Messages….

For the more there are who say 'Ours,'—not 'Mine'—by that much is each richer Dante on the joys of sharing (Purgatorio, XV)

Learning is like rowing upstream, not to advance is to fall back.Old Chinese Proverb