e-governance programmes in ghana · national it agency gh isaca conference 15 - 17 june 2016...

National IT Agency GH

ISACA CONFERENCE 15 - 17 JUNE 2016

E-GOVERNANCE PROGRAMMES IN GHANA

AND The Road Ahead

BY

VERONICA BOATENG,

DIRECTOR ITAPPLICATIONS

NATIONAL INFORMATION TECHNOLOGY AGENCY, GHANA

JUNE 2016


Presentation Outline

A Focus on e-Governance Strategy

Role of NITA in e-Governance Initiatives

Enabling Legal & Regulatory Framework

e-Governance Initiatives and e-Government

Projects

3/17/2014


A FOCUS ON E-GOV STRATEGY

• Ghana ICT4AD policy

Represents the vision for Ghana in the information age

– Vision 2020 –The First Steps

– Ghana Poverty Reduction Strategy (GPRS 2002 -2004), and

– Co-coordinated Programme for Economic and Social Development of Ghana (2003-2012).


14 Pillars of ICT4AD

Accelerated Human development Development and spread of ICTs in the Community

Promoting Electronic Government and Governance

Promotion of National Health

Facilitating the development of the Private Sector

Rapid ICT and enabling physical infrastructure Development

Developing an Export-Oriented ICT products and Services Industry

Research and Development, Science and Industrial Capacity Research Development

Modernization of Agriculture and the Development of an Agro-business Industry

Legal, Regulatory and Institutional Framework provisions

Developing a globally competitive value-added services sector Promoting local and foreign direct investment

drive in ICTs

Promoting ICT’s in Education Facilitating National security and law and order


A Focus of e-Gov Strategy

`

E-Gov is one of the 14 Pillars of the ICT4AD Policy Blueprint aimed at:

• Facilitating Government Administration and Service Delivery

• – Promoting Electronic Government and Governance

• Modernizing Civil and Public Services with the aim to improve Administrative Efficiency.

• Effective Service delivery to Citizens


Web

PresenceConstruct

Interact

Transact

E-Government Roadmap

Bene

fits/C

osts

Time/Complexity

Government Portal

MDA Websites

Web Guidelines

E-Govt. Organisation

Train CIO

Metadata Standards

BRM, PRM

DRM, SRM, TRM

Infrastructure, Middleware

VPN, Back Office Ops

Metadata Repository

(Metalogue)

Disaster Recovery Site

Shared

Workspace

Interoperability

Framework

Integrate information,

Service Delivery, and

governmental processes

Information and Services

customised to particular

needs of the individual

and businesses

Information and Services

accessed through a single

point of contact which is

independent of MDA

Transform

Key Challenges(Political Will, Trust, Governance, Funding, Data Quality, Agency Capability, Digital Divide Bandwidth, Participation, Architecture, Channel

Strategy, Measuring Success, Emerging Opportunities, and E-Govt. for Business)

Secure Electronic Environment

Electronic Procurement

Authentication Policy Framework

and Implementation

Service Delivery

Identify service migration and

integration possibilities

Develop business

process/service integration

techniques and tools

Ch

an

ge

Ma

na

ge

me

nt


E-Government Implementation Timeline

Government Portal

MDA Websites

Web Guidelines

Establish Metadata

And Technology

Standards

Establish

E-GMS, Policies,

Procedures,

Processes and

Procedures

Change Management

Finalise and

Communicate

Reference

Models

Establish

Interoperability

Framework

Create a Metadata Repository and a Data

Warehouse

Build Infrastructure for Communications, Server, Virtual Private Networks,

Middleware, Security, Knowledge, Applications

Create Disaster

Recovery Sites

Deploy Electronic

Procurement, Authentication

Policy Framework and

ImplementationIntegrate Service Delivery and

Governmental Processes

Customise Information and Services to

needs of individuals and businesses

Identify Service Migration

and integration possibilities

and Develop Business

Process/Service Integration

Techniques and Tools Enable an MDA Independent Single Point of

Contact for Access to Information and

Services

Identify and Deploy

Common and

Specific

Applications

Select and Train

CIOs

Phase 1

2 Years

Phase 2

3 Years

Phase 3

4 Years

Phase 4

3 Years

Phase 5

3 Years


Role of NITA in e-Gov– Agency under Ministry of Communications

– National Information Technology Agency (NITA) was established by an act of Parliament, Act 771, signed into law in December 2008

Main Objectives of Agency are to:

– Regulate the provision of ICT;

– Ensure the provision of quality ICT;

– Promote standards of efficiency and ensure high quality of service in ICT in Ghana


Role of NITA in e-Gov

NITA is empowered to: • Oversee the implementation of a National ICT

Infrastructure project.

• Approve standard, applications and programmes to improve the work of government to ensure higher productivity.

• Responsibility of ensuring that there is efficiency and security in the ICT sector in Ghana

• Mandated to monitor all IT projects, programmesand processes implemented nationwide to meet the aims, principles and strategies for the delivery of ICT in the country.


Electronic Transactions Act 772

• Provides for the regulation of electronic communications and related transactions and provides for connected purposes.

• Applies to electronic transactions and electronic records of every type.

• Promotes “public confidence in the integrity and reliability of electronic documents”

• Promotes “the authentication and integrity of electronic documents”

3/17/2014


Activities of NITA

Providing a shared services infrastructure for effective service delivery through:

The development of

a Public Key Infrastructure to support the

implementation of a

government Digital

Signatures Scheme.

Providing an ICT services organization

that will avail itself

to the entire civil and public service

Improving and enhancing e-Government service delivery through Innovation,

Knowledge and Competency through:

Development of Technical

skills

Development of Management and Leadership skills

Communities of Practice, Best Practices in

promoting, sharing and advancing IT

knowledge

3/17/2014


NITA Programs & Projects


E-Ghana Project

July 2006 - The World Bank approved a loan of

$40 Million for the Government of Ghana through the Ministry of

Communications

Assist the Government to generate growth and

employment by leveraging Information and Communications Technology (ICT) and

Public-Private Partnerships (PPP).

The project has four components and NITA

was established to implement the third component dubbed:

Contributing to improved efficiency and

transparency in government’s functions

through improved communications and e-

government applications.

Additional Funding

•China Exim Bank

•WiMax to LTE Upgrade

•Datacenter

•Danida

•Eastern Corridor Fiber

•Managed Services

•E-learning and other applications

3/17/2014


e-Government Infrastructure Project

Network Infrastructure

A telecommunication infrastructure to link government agencies across the

country onto one network to facilitate communication within government.

Building of 180 LTE sites across

the country covering over 180 districts.

Eastern Corridor Fiber Optics 780km going through 27 Districts providing high speed access to National Datacenter and the Internet

• 10Gbps Core and 4Gbps rings Fiber network connecting all Ministries in Ministries enclave. This is being expanded to cover areas not cover in phase 1

3/17/2014


National Datacenter (NDC) Infrastructure

Pilot Datacenter operational with

shared platform for Government and

Private SectorPrimary Datacenter

Arguably largest DC in West Africa with 600

Rack space and 2 Pentabyte Storage for

starters.

Secondary Data provide redundancy to the Primary Data

Centre


National Datacenter Features

6/17/2016 16

Tier III Datacenter Configuration

• Two power sources for two different substations

• Two pile Cascade Generator Backup

• Inverter Battery Pack

• State of the art cooling technology

Service open to Government Business & Individuals

Services include

• Co-location Rack Space

• Dedicated Managed Servers

• Web hosting, Virtual Servers

• Suitable for Disaster Recovery site

Primary & Secondary DC

Interconnected with 1Gbps

Link


GOVERNMENT INFRA. READINESS


TYPES OF CONNECTIVITY

METROPOLITAN

AREA NETWORK

Ministries Enclave

WAN – 4G LTE

WIRELESS NETWORK

upgrade incrementally by 60 annually for coverage of all Districts by

2015

NATIONAL,

SECONDARY& Disaster Recovery

Datacenters

LOCAL AREA NETWORKS

MDAs, Schools,

Police station,

hospitals

NATIONAL FIBER OPTIC BACKBONE

Eastern & Western Corridors


NITA INFRASTRUC…•

Nat

ion

wid

e N

etw

ork

19

New Metro Fiber Network LTE Network


.gh Registry Automation Project

.gh ccTLD to be run as multi-stakeholder not-for profit entity

Registration of .gh domains to be available online

• 3-R registry model (Registrars–Private companies - to sell directly to business and citizens)

DNSSEC (DNS Security being deployed)

F-Root DNS copy to be deployed

• Very fast .gh domain resolution

Government leading .gh Registry

development

3/17/2014


Cyber Security

National Cyber security

Policy and Strategy

Developed

Being implemented

Systematically

Computer Security Incidence handling

National Computer Emergency

Response Team established

Sectoral CERTs being

promoted

Government, Academic, Financial, Operators

Several incidences

handled efficiently

Website defacement, other attacks

National Cyber Security Centre

Coordinate Cybersecurity

Initiatives

One stop shop all cyber info

Establish Risk management

Framework for Critical National

Information Infrastructure

10 CNII sector include

Government Infrastructure

3/17/2014


NITA Projects

General Projects

eGIFand

GGEA

E-government infrastructure

• LTE Broadband Wireless

• Core Fiber Network (MAN)

• National Data Centre

E-leaders Capacity Building

E-Services, eTaxation

E-Workspace

E-paymentE-parliament

E-health

E-Immigration

E-procurement

E-justice

E-Cabinet

3/17/2014


Government Enterprise Architecture and Interoperability Framework (YR 2008)

• Promotes standard process, systems, technologies, data and people to eliminate

• Supports info sharing and collaboration, seamless one stop shop channels, information security, shared infrastructure including Shared GIS

• Introduces principles including• Data architecture, standards. quality and access• Security architecture• Application architecture• Data management policies

3/17/2014


EA - eGIF

3/17/2014


Ghana Electronic Payment Platform (GEPP)

Developed by NITA

Servers Hosted at

the National Datacenter

Provide platform for all forms of payments

• Visa/MasterCard Credit/Debit Cards & eTransact Card

• Mobile Money platforms (MTN/Airtel)

• Offline payment platform (Cash and Cheque)

• Other online platform e.gpaypal

Integrated into

government service to

public

Can be deployed by any merchant

via API

3/17/2014

National IT Agency GH3/17/2014


E-GOVERNANCE INITIATIVES & E-GOV

PROJECTS

Automation of Ghana Revenue Authority and

Registrar-General’s Department Operations

(www.gra.gov.gh, www.rgd.gov.gh)

E-Services – Government Online Services Portal (www.eservices.gov.gh)

E-Payment & e-Commerce– Government Online Payment System (www.epay.gov.gh)

Government Open Data Initiative (www.data.gov.gh)

E-Immigration – System to regulate entry into &exit from Ghana

http://www.eservices.gov.gh/


Continuation of Projects

E-Health

Integrated Hospital Information System for management of patient-specific data (clinical and financial) across the entire health enterprise.

E-Workspace

Correspondence Tracking System , Document Management System,

Email & Unified Communications

E-Cabinet

One Stop Service Center

BPO and ICT Park

ICT Incubation Centers

CICs and eCIC

RICs Centers


Continuation of Projects

E-Education

Medical Call Center

E-Justice

Ghana I Financial Mgt Information System

Ghana human Resource Mgt Information System

Public Key Infrastructure (PKI), Certified Email and

Digital Signatures

Computer Security Incidence Response Team

(CSRIT/CERT)

Rural Fiber Project and Managed Services


Conclusion

Ghana today has suitable

infrastructure for hosting

future eGovimplementation programmes

Data

Resilient Access and Datacenter

infrastructure provide

excellent opportunities

for hosting data

Generally improve network

infrastructure (private and

government) will make access to data exciting!

3/17/2014


[email protected]

Website

www.nita.gov.gh

www.eservices.gov.gh

www.epay.gov.gh/epay

www.data.gov.gh

mailto:[email protected]

http://www.nita.gov.gh/

http://www.eservices.gov.gh/

http://www.epay.gov.gh/epay

http://www.data.gov.gh/

e-governance programmes in ghana · national it agency gh isaca conference 15 - 17 june 2016...

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