The Digital Group » E-Filing

Case Study

Client Profile:

Immediate Operational benefits to UCC filings, public record search & retrieval.

E-Filing:

E-Filing (Electronic UCC Filing)The Client’s business technology platform represents the most robust national resource uniquely dedicated to the needs of the lending and leasing industries and is constantly developing ways to improve efficiency in UCC(Uniform Commercial Code) handling as it relates to UCC filings, public record search and retrieval and portfolio management. The Client supports UCC submission using XML, WEB based technologies.

Business ChallengesThe client had grown inorganically in eFiling submission space. Multiple platforms and multiple applications were used to support Web and XML submission. Moreover technologies used (XML with VB 6.0 and WebFiling with text file based approach) were unable to support increasing volumes and required turnaround time. System did not have built-in fail safe mechanism to avoid duplication of filings, methods to discover failure reason and current status of any particular filing with-in its eFiling system. Huge increase in eFiling support by many US/Canadian states [19-Web, 7 -XML] is forcing Client to add support for them to remain competitive in the market. Though existing solutions were time-consuming, error prone and was costing business impact, due to client switching to other provider.

TDG presented architectural solutions to E-Filing system; impressed with the possibilities, TDG was invited to redesign E-Filing system for its proven strengths in executing end-to-end projects and strong project management expertise.

A nationwide provider of government compliance filing & search services with offices in more than 50 US cities. They are one of the largest and oldest regulatory compliance UCC filer in the industry. Their services include Public record searches, UCC filings, Flood zone searches & filing, Mortgage filings and Document retrieval services. These services are delivered through a combination of web based applications and local field offices.

Its client base is primarily financial institutions including banks, leasing companies, commercial finance organiza-tions, corporate credit management companies and title companies. The client delivers business value to its customers by automating their government compliance filing and due diligence search process.

SOLUTIONS | SERVICES | CONSULTINGINFORMATION TECHNOLOGY

Copyright © The Digital Group Inc. 2010. All rights reserved

T/DG SolutionsTDG solved the problem in two parts – by re-engineering a uniform business process to be used by all the Web/Xml/e-Recordation [real estate filings] submission and then building an application that would support the new process. A dedicated team of business, domain consultants and technical architects worked with the client to capture the as-is process and pain points. They also gathered scalability and performance requirements for the proposed design.

Design provided two distinct components for:

1. Common State Engine» For the ease of additions of new state support» Common platform to support XML, WEB and e-Recordation support» Scalability - support submission of 10,000+ filings each day for each state, 7 days a week.» Reliability - No manual intervention, reboot to servers.

2. State specific configurable Workflows» Parallel, multiple orders submission support to individual states» Accurate status tracking of each individual orders in the E-Filing system» No duplication of filings

The graphic here shows simplified design of the system.

Lien XML

Lien XML

Submission Xml

Ex Filing XMLAttachment Details, Client Info

Post Status Updates

State Server

CA-XML

MN-WEB

CO-eRecord

C.A. Process

Acknowledge

WorkHorseMediator

ILien Mediator

POWERED BY EXCELLENCE DRIVEN BY PROCESS FOCUSED ON VALUE

1... nIndependant

WindowThreads

OrderStatus

BenefitsIt is estimated that the Return on Investment for the application will be realized in less than 1.5 years. This will be achieved by:

» Increased submission volume directly generated more revenue.» Ease of addition of e-Recordation created new revenue stream.» Development for new state support time is reduced from 6 months to 3 months.» Reducing license and technology replacement costs by retiring a multitude of legacy [BizTalk Server 2000, VB

6.0 code]» Improved turn-around time through improved reliability and quality of service.» Reduced support costs required by the architecture supported on .NET 3.5

Immediate Operational benefits to Customer» Faster and accurate submissions.» Submission volume increased to 10,000 filings in 5hrs and system uptime 24x7.» Increased customer satisfaction for Client.» Manual Operations team’s time was reduced by half due to detailed order level status availability and volume

supported.» Windows workflow based architecture, highly scalable and reliable.

Technologies Used» Net 3.5, Windows Workflow, ASP.NET, C#» Web services, Windows Services, AJAX, JavaScript, XSLT.» Oracle 10G» IIS 6.0

“Awesome job, everyone! Expectations have been exceeded by this group once again! I hope you are as proud of yourselves as I am of your accomplish-ment.”

Assistant Director of IT - Enterprise Applications

About us

The Digital Group is a certified SEI-CMMi Level 5 for Development (DEV) and CMMi Level 3 for Services (SVC) version 1.3 along with certifications in ISO 9001:2008, ISO 20000-1:2011, ISO 27001:2013 and SSAE 16, Type II.

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The Digital Group Inc.121 Village Boulevard Princeton Forrestal Village, Princeton, NJ 08540 USA

Phone: +1.609.524.2441Fax: +1.609.228.4844Email: info@thedigitalgroup.com

Headquartered in Princeton, New Jersey, The Digital Group was incorporated in 1999. TodayThe Digital Group (T/DG) is the leading provider of a broad range of Information Technologyservices. With offices in US, India, Australia, Fiji and Sri Lanka T/DG provide support fromthe conceptualization phase, leading to development and operations. The team have beenconsistently delivering industry leading solutions to its valued customers for over a decade.