E-Commerce Services in India

By,Faisal Ahmed Khan

1HK14MBA05

What is E-commerce?

A type of business model, or segment of a larger business model, that enables a firm or individual to conduct business

over an electronic network, typically the internet.

Almost any product or service can be offered via ecommerce, from books and music to financial services and

plane tickets.

Future of Indian E-commerce Industry:India's e-commerce market, which stood at $2.5 billion in 2009, reached $8.5 billion in 2012 and rose 88 per cent to touch $16 billion in 2013. The survey estimates the country's e-commerce market to reach $56 billion by 2023, driven by rising online retail. Just like in other markets, online stores in India gained popularity in a slow manner. People were hesitant on making transactions online. But with ever since numerous businesses offered free delivery within India and cash on delivery, more and more people became more relaxed on making purchasing with online stores. Cash on delivery allows buyers to be assured that they will get the item/s. Aside from that, many buyers are anxious about sharing their credit or debit card information online. But the future of ecommerce in India appears to be a bright one.

Billion-Dollar E-commerce Companies in India:• Paytm,• Flipkart,• Snapdeal,• Amazon,• OlaCabs,• Quikr,• InMobi.

Types of Online business Models/Services:1. B2B,2. B2C,3. C2B,4. C2C,5. B2E,6. B2G,7. G2B,

1. B2B:

Business-to-business (B2B) refers to a situation where one business makes a commercial transaction with another.

Examples:

• Indiamart.com• TradeIndia.com• India.Alibaba.com• B2b.sulekha.com

2. B2C:

Companies that sell directly to consumers can be referred to as B2C companies, the term became immensely popular during the dotcom boom of the late 1990s, when it was used mainly to refer to online retailers, as well as other companies that sold products and services to consumers through the Internet.

Examples:• 1mg.com• Big Basket.com• Flipkart.com• Snapdeal.com

3. C2C:

'Customer To Customer (C2C)' A business model that facilitates an environment where customers can trade with each other. Two implementations of customer-to-customer markets are auctions and classifieds.

Examples:• Quikr.com• Olx.in• Ebay.in• Craiglist.com• Housing.com

4. C2B:

• Consumer-to-business (C2B) is a business model in which consumers (individuals) create value and businesses consume that value. For example, when a consumer writes reviews or when a consumer gives a useful idea for new product development then that consumer is creating value for the business if the business adopts the input. Other examples could be a blogger or a photographer offering stock images to businesses.

Examples:• Elance.com • Affiliate Marketing Sites.

5. B2E:

Business-to-employee (B2E) electronic commerce uses an intra-business network which allows companies to provide products and/or services to their employees. Typically, companies use B2E networks to automate employee-related corporate processes.

Examples:• Special employee offers(LootBazaar.com),• Online insurance policy management.

6. B2G:

B2G is business-to-government the concept that businesses and government agencies can use central Web sites to exchange information and do business with each other more efficiently than they usually can off the Web.

Example: • Bangalore-One.

7. G2B:

The eBiz platform will provide a one-stop shop for convenient and efficient online G2B services for the investor and business communities in India, reducing delays and complexity in obtaining information and services. It will serve as a gateway to obtain services relating to planning, starting and operating businesses in India including licenses, approvals, clearances, obtaining no objection certificates, permits and filing returns.

• https://www.ebiz.gov.in/services

Top E-commerce Services:

• Online Banking,• Online Classifieds,• E-Wallets,• E-Tailing,• E-Tickets: Travel, Hotel, Movies, etc,• IM,• Web Services,• Social Networking.

The Online Travel Industry:

The Online Shopping Industry:

The Online Payment Industry:

Thank you!