Presentation on E-Commerce

E-Commerce

Content:Introduction to e-commerceElement of e-commerce The Process of e-commerce Types of e-commerce Applications of e-commerce Advantages Disadvantages Conclusion

Introduction:In its simplest form ecommerce is the buying and selling of products and services by businesses and consumers over the Internet. People use the term "ecommerce" to describe encrypted payments on the Internet.

In other words, E-Commerce is the buying and selling of goods and services via the Internet.

Element of E-Commerce:There are certain elements required to perform online business.Promote your Web site presence. Have an online catalog or store. Have the capability to receive payments. Be able to deliver the item. Provide after-the-sale support.

The Process of E-Commerce:

A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.

The consumer browses the catalog of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart.

When the consumer is ready to complete the purchase of selected items, she provides a bill-to and ship-to address for purchase and delivery.

When the merchant's Web server receives this information, it computes the total cost of the order-including tax, shipping, and handling charges and then displays the total to the customer.

The customer can now provide payment information, such as a credit card number, and then submit the order.

When the credit card number is validated and the order is completed at the Commerce Server site, the merchant's site displays a receipt confirming the customer's purchase.

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E-commerce payment methods:Credit Card

Payment Websites

Wire Transfer

Checks and Money Orders

Purchase Order

Types of E-Commerce:1) Business-to-Business (B2B)2) Business-to-Consumer (B2C)3) Consumer-to-Business(C2B)4) Consumer-to-Consumer (C2C)5) Business-to-Government (B2G)6) Government-to-Consumer(G2C)7) Government-to-Business(G2B)

B2B:It means business to business. It is the types of e-commerce in which buyer and seller, both are businesses.

In this, one business is sells its products or services while other business buys these products or services.

Following are some examples of B2B sites: Alibaba.com. Global source.com.

B2C:It means business to consumers. It is the type of e-commerce in which business sells its services or products to consumers, through internet or computer network.

Example: icson.com

C2B:

It means consumer to business. It is a types of e-commerce in which customers sells their products or services to businesses.

Its common example is the advertisement that people put on different sites.

Example: Priceline.com.

C2C:It means consumer to consumer.

It is the type of e-commerce in which one consumer sells its products to other consumer, through internet or computer network.

Example: OLX.com

B2G:It means business to government.

It is a type of e-commerce in which business sells its services or products to government.

Example: A government has a projects, it needs some material, so different companies fill the tender, and one of them gets contract from government. Then, that company will provide the material for the government project. If all these processes are taking place through websites, then it will be B2G e-commerce.

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G2C:It means government to consumer.

It is the type of e-commerce in which government sells its services or products directly to consumers, through computer network.

For example, if a government sells houses of its housing scheme to general public, through a website; it will be G2C e-commerce.13

G2B: It means government to business.

It is type of e-commerce in which government sells its information or services to businesses.

This process takes place on some special government websites.

For example, if government sells the bankrupt business firm to another business through a web site, it will be G2B e-commerce.

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Applications of E-Commerce: Online ShoppingElectronic Bill PaymentElectronic ticketingOnline Banking

Online Shopping: Online shopping is the process consumers go through to purchase products or services over the Internet.

Online shopping is a type of electronic commerce used for business-to-business (B2B) and business-to-consumer (B2C) transactions.

Electronic Bill Payment:

Electronic bill presentment and payment (EBPP) is a fairly new technique that allows consumers to view and pay bills electronically.

EBPP systems send bills from service providers to individual consumers via the internet.

Electronic ticketing:

An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone.

This form of airline ticket has rapidly replaced the old multi-layered paper tickets.

Online Banking:

Online banking (or Internet banking) allows customers to conduct financial transactions on a secure website operated by their bank.

The common features provided by online-banking fall broadly into several categories: Transactional Non-transactional

Top 10 E-Commerce websites in India:

Advantages: 1) More products and services: EC provides with more choices; they can select from many vendors and from more products.

2) Cheaper products: EC frequently provides consumers with less expensive products and services by allowing them to shop in many places and conduct quick comparisons.

3) Ubiquity: EC provides consumers to shop or perform other transactions year round, 24 hours a day, from almost any location.

Disadvantages:1) Some customers like to feel and touch products. Also, customers are resistant to the change from a real to a virtual store.

2) People do not yet sufficiently trust paperless, faceless transactions.

3) There is an increase amount of fraud on the Internet.

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