E-City NetE-City Net

DDissemination networks and users evaluation of public services

www.villes-internet.net

Who is Villes-Internet ?Who is Villes-Internet ?A Non-Profit OrganisationSupported by memberships and public subvention : Délégation aux usages de l’internet, Caisse des dépôt

Launched in 1998 A Proven Model

– 1 025 Cities suscribers– 659 Cities have received label– 56 Regional Seminars held– 9 National seminars held– 362 issues Courrier de l ’internet citoyen to 4100

suscribers (audience x5 = 20000 lecteurs)

Web siteWeb site

A « toolbox » A « toolbox » for sharing Knowledge and Experiencefor sharing Knowledge and Experience

A website : information repository and sharing tools on public local usages of the internet

A weekly electronic newsletter hot information about what is going on in the community

A national label to reward most active local public players and boost their image

Regional seminars & workshops to facilitate face 2 face communication

Edition - Survey : Cités en réseaux, Guide de la France internet

What is Villes-Internet ?What is Villes-Internet ?

TransactiveWebsite

Labelization

LocalSeminars

News

LegalResource

Ctr

SolutionsResource

Ctr

Rural and UrbanResource

Ctr

Local DemocracyResource

Ctr

Good practicesResource

Ctr

Core ServicesThe Platform

Value-Added ServicesThe Resource Center

Promote public Internet Services at Promote public Internet Services at

local levellocal level to reinforce social economic cohesion

– Digital networks strenghten social community networks

– Technologies can improve local involvment and citizenship

– Help local constituencies to spearhead public usage of IP-based services

– Help central government have visibility over « last mile »  deployment of global policies

Promote public Internet Services at Promote public Internet Services at local levellocal level

To Reduce disparities between level of development of regions

– Facilitate knowledge transfer on public usages between the Rich and the Poor

– Technology is a natural great integration factor: play on the inflexion point

Action lineAction line

Main Action Line : eGovernement Multi-functional access to public services Effectiveness and efficiency of public administration Improved quality of public service cohesion

Secondary Action Lines– eInclusion

Integration of the eldrely and socially disadvantaged Overcome socio-economic, geographic and cultural barriers Prevention of « digital exclusion » risk Assistance to access

– eParticipationSupport citizen participation, debate and Local democracy : information, cooperation, discussion, dialogue, monitoring of the public policy by the people « Jurys citoyens »,…

Map….Map….

The label : an Evaluation ToolThe label : an Evaluation Tool

Rewards cities which have proactive approach on « Internet for citizenship »

Evaluation for each city and national benchmark with state agreement

Orientation committee : in charge of defining the methodology and the annual evolution grid.

Jury : composed of a selected set of reputable experts : social researchers, politicians, or journalists.

Formal evaluation process : to deliver the AROBASE valued label.

The award ceremony raises significant public media attention on the nominees and on the initiatives.

ImageImage

Cartus : Citizen evaluationCartus : Citizen evaluation

Information society for all everywhere Promote access to non commercial and public

uses of internet for : creation, citizenship,inclusion, participation, …

Facilitate the public-service of internet, organisation and offers by select and describe the « actual and good uses describe by the users themselves »

Method : self expression of the users of internet in telecenters (espaces publics numériques : 4.000 places in France)

Solution : mind mapping of users’verbatims

Users viewpointUsers viewpoint

Quantitativ analysis on uses Quantitativ analysis on uses of 18-24 years oldof 18-24 years old

Users’ « tree » of qualitative analysisUsers’ « tree » of qualitative analysis

Tronc commun (env. 20 usagers)Rechercher des offres d’emploi

Elaborer un CVSe renseigner sur une profession

Rechercher des infos pratiques

Emploi / Culture / Sports & LoisirsDiffuser une offre d’emploi

Construire son projet professionnelParticiper à un club professionnel

Se cultiverRéserver des activités culturelles

Assister à une manifestation sportiveIdentifier des partenaires de loisirs

Education / EmploiConstruire son parcours de formationDévelopper ses connaissancesParticiper à des réseaux d’échange de savoirsRéaliser un mémoireUtiliser un service de recrutement

Semantic map of verbatimsSemantic map of verbatims

CV, modification, rédaction Site, anpe, consultation

Formation

Agriculture

Collaborateur

« Communiquer avec mes collaborateurs »

Concours

« Préparation d’un concours administratif »

Retraite

Strategic : Acting locally Strategic : Acting locally

Speed up the development and integration of public usages of the internet within local policies

Help local constituencies spearhead public usage of IP-Based services

Promote the usage of internet-based services for local public-services

Support IP public-access policies (self-service public access points, schools, hospitals)

Support creation/appropriation of local content by active citizens

Foster uses of local participative democracy Préserve local identities by support creation of local

content adn providing tools to overcome lingual barriers

News and co-operationNews and co-operation……

Fondatrice et déléguée

Florence Durand-Tornare

00 33 6 81 04 83 42

fdurand@villes-internet.net