e-citoyen-ukv6.qxd 15/05/07 12:29 page 2 report - yves rocher · test "do i see life ... yves...
TRANSCRIPT
REPORTMy kind of Nature Exclusive testimonials from 8 women
T H E P R O O F O F O U R C O M M I T M E N T T O N A T U R E
Test"Do I see life through green-colored glasses?”
YVES ROCHER AND ITS CONTRACT WITH NATURE Our actions in 2006
M21
4A
THE WORLD LEADER IN BOTANICAL BEAUTY CARE
eco-citizen bulletin for 2006
E-CITOYEN-UKV6.QXD 15/05/07 12:29 Page 2
FOCUS ON IMAGE 01
WHAT’S NEW IN 2006… 02
“I WANT SOMETHING GOOD FOR MY SKIN. AND ALSO GOOD FOR THE PLANET.” 04
“I WANT TO UNDERSTAND WHAT IS HIDDENBEHIND THE PRODUCTS I BUY.” 06
“I WANT TO CONSUME DIFFERENTLY. THINK ABOUT THE PLANET.” 08
“THEY ARE GETTING INVOLVED. WHY NOT ME?” 10
TESTIMONIALS 12My kind of Nature
OPERATING REPORT ON THE INITIATIVE 14
GLOSSARY 16
INTERACTIONS 17
Global warming, threats to biodiversity and pollution of all kinds:nowadays the planet requires all of us to act responsibly. We can allmake more environmentally friendly consumption a priority.Without doing away with comfort or reducing our pleasure.
While Yves Rocher has been actively and lastingly environmentallycommitted for the past 50 years, a year ago we decided to give allof our partners a regular report in terms of our engagementtowards the planet. To our employees, our suppliers and the organi-sations and media that question us. But, above all, to the millions ofwomen that we meet every day.
What have we done over the course of the past year? Reduced ourCO2 emissions, decided to plant a million trees and supported thosewho do likewise, developed natural ingredients in our products,reduced our packaging waste, etc.
This assessment for 2006 looks to combine respect with truth. Itgives you an account of the efforts of the Yves Rocher brand andthose that bring it to life on a daily basis, at every stage in the life ofour products.
THE INTERVIEW
We give preference to packaging from managed forests.
For a product to obtain
our green light, it has
to respect your skin
No animals are used
in the manufacture
of our products
JACQUES ROCHERDIRECTOR OF SUSTAINABLE AND PROSPECTIVE DEVELOPMENTYVES ROCHER GROUP – PRESIDENTOF THE YVES ROCHER FOUNDATION-INSTITUT DE FRANCE
E-CITOYEN-UKV6.QXD 15/05/07 12:29 Page 3
*
P a g e01FOCUS ON IMAGE
Yves Rocher in THE WORLD IN 2006…
Presence of the Yves Rocher brand in the world
Research centre
Manufacturing plants
International logistics platform
Order preparation centres
Call centres
and in Europe
31%FACE CARE
20%BODY CARE
19%FRAGRANCE
52%HOME SHOPPING
40%IN-STORE SALES
8%OTHER (DIRECT SALES, AGENTS)
18%MAKE-UP
12%TOILETRIES
BREAKDOWN OF SALES (IN T/O) PER DISTRIBUTION NETWORK:BREAKDOWN OF SALES (IN T/O)
PER PRODUCT FAMILY:
30 million customers are loyal to the Brand’s values. 300 million productsmanufactured in our clean plants. 1,500 Beauty Centers provide advice andservices. 26 million packages distributed across the world. 1,3 billion inturnover in 80 countries. 7600 men and women work for the Brand. 1 village, La Gacilly, with roots turned towards the future.
A definition of the words marked with an asterisk can be found in the glossary, p.16
E-CITOYEN-UKV6.QXD 15/05/07 12:29 Page 4
Global warming, biodiversity* under threat and water pollution – our resources are running out. The planet is in danger. Urgent
action is needed. Long-awaited, collective awareness has become a reality. The media, the general public, politicians and
businesses are finally giving their full attention to protecting the planet.
WHAT’S NEW IN 2006…
MONITORING PROGRESS
■ OUR CONTRACT WITH NATUREWe have not waited until now to act. The preservation of natureplays an intrinsic part in Yves Rocher’s actions. Quite simply outof respect and love for it. For 50 years now, we have had acontract with nature.This contract takes on concrete form on an everyday basisthrough our eco-citizenship initiative, which galvanises all ofour staff, service providers and suppliers in three ways:
• Preserving the environment in our activities, namely eco-design*.• Supporting the men and women who carry out protectiveactions in terms of the environment and biodiversity*.• Sharing our sustainable actions with as many people aspossible and encouraging people to be good eco-citizens.
1987. "Our common future” Brundtland report defines sustainabledevelopment for the first time.
OUR HISTORY
1992. United Nations conference in Rio de Janeiro. 182 countries formulated the Agenda 21 (action plan for a sustainable development in the 21st century).
1997. Kyoto Conference on climate change.
2002. World Summit on Sustainable Development inJohannesburg.
2005. 3 consumers out of 4 wish to have more information oncompanies. Source Ethicity - Aegis Media Expert 2005
2006. 64.8% of French consumers give preference to brandswith a real ethical policy (+ 17.2% in 3 years).Source Ethicity - Aegis Media Expert 2006
1989. Animal testing stopped.
1991. Creation of the Yves Rocher Foundation
1993. Yves Rocher gives preference to recycled cardboard for its packages.
1996. Launch of the 1st eco-refill.
Key dates for sustainable development in the world
Key dates for sustainable development at Yves Rocher
1997. 1st Environment certification for the Ploërmel site.1997. Organic Farming certification for the La Gacilly fields.
2001. Launch of the 1st call for candidates for the Women’s Earth Trophy.
2005. Observeur du design prize, Inositol Végétal receives a mention for eco-design from the ADEME.
2006. Publication of the 1st eco-citizenship assessment for the Yves Rocher brand.
We want this eco-citizenship initiative to be transparent and constructive. There’s no two ways about it: to concretely continue to improve the effectiveness of our actions, we must note, assess and analyse. Yves Rocher is thus gradually putting in place regular reporting in order to:• monitor all of the environmental improvements made possible by our projects,• readjust our objectives,• set ourselves new, more ambitious targets.
1990. 1st deodorant with pure air propellant
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Pages 02-03WHAT’S NEW IN 2006…
■ ECO-DESIGN: REFLEXES TO ADOPT
4 FIGURES, 4 ISSUES AT STAKE FOR US ALL
The data for this assessment no.2 concern the production and logistic sites in theEurope zone (4 production sites – Cork, Ploërmel, Rieux, Villes Geffs, the Log'line international logistics platform in La Gacilly and 5 distribution sites – Germany, Belgium,Spain, France, Sweden).
WATER.BIODIVERSITY.
WASTE.
RESEARCH& FORMULATION
DESIGNPRODUCTION
TRANSPORT
DISTRIBUTIONEND OF LIFEUSE
PROCUREMENTS
96%of the waterwaysin France arecontaminated bypesticides.Source Ifen
+1,4° à 5,8°C
GLOBAL WARMING.
195 000 Olympic swimmingpools, this is the volumeof 1 day’s waste inFrance. Namely, twice as much as 40 years ago. Source Ademe 2006
15 589 species are under threat of extinction and listed as such.Source UICN 2004
Because Yves Rocher is a manufacturer and retailer ofbeauty products and because we control the entire chain(from raw materials to the products in the shop or in yourhome), we can significantly reduce the impact of our
activity on the environment.This is what we call eco-design*: every step in the lifecycle*of a product is an opportunity to reduce its impact on theenvironment.
9210OUR RESPONSIBILITIES:• ensuring the preservation of biodiver-sity* in our plant channels.• controlling our procurement channels(quality, safety, traceability).• incorporating strong social and envi-ronmental criteria into the selection ofsuppliers.
200OUR RESPONSIBILITIES:• designing packaging by improvingtheir environmental footprint: reduc-tion of materials at source, search fornew materials.
300OUR RESPONSIBILITIES: • controlling the environmental impact ofour plants: water consumption, energy,emissions into the air, waste production.
OUR RESPONSIBILITIES:• minimising the impact linked to trans-port (energy consumption, greenhousegas emissions, noise), optimising logisticsand reducing mileage.
26
OUR RESPONSIBILITIES:• integrating respect for the environmentinto the design and life of our BeautyCenters and into the packages.• sharing our eco-citizenship initiative andvalues with our customers.
9300OUR RESPONSIBILITIES:• facilitating the disposal and beneficiationof our products from the product designstage.
OUR RESPONSIBILITIES:• passing on eco-friendly behaviourto limit the environmental impact linked to the use of the product.
➨ million packages distribu-ted across the world in 2006. ➨ Yves Rocher Beauty Centersacross the world.
➨ tons of raw materials
8
30➨ tons of packaging waste generated by our products at our customers’ homes.
➨ million women whouse our products in 80countries.
➨ distribution centresacross the world, including1 international logisticsplatform in Brittany.
➨ million products for theworld manufactured by 5 production sites.
➨ new products (renovationor new product) in 2006
50 ➨ patent families
1500
OUR RESPONSIBILITIES:• supporting Research into solu-tions that are more respectful ofMan and the Environment.• designing formulas that are bothhigh-performance and without riskfor the user.• formulating products, whileimproving their environmental footprint.
PERIMETER
is the average temperature increaseforeseen by the scientistson the planet. Source Ademe 2006
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What am I putting on my skin? What is natural? Is it good for
me? And for the environment?
Our everyday mission is to enable all women to be beautiful with the best of
plant life in total respect of their integrity. A forerunner of botanical beauty
care, we are attentive to the current trend for “all natural” or “totally orga-
nic”, which echoes a search for authenticity. However, we remain loyal to our
approach: the right balance between nature and science in order to guaran-
tee the performance and perfect safety of our cosmetics. We will never choo-
se fashion over your safety. Yves Rocher exclusively reveals how it achieves
effective, pleasant formulas that respect man and the environment.
Responsible trade is a reality at Yves Rocher!
■ Respecting biodiversity*. The selection ofplants by Yves Rocher and its suppliers fallswithin the framework of our “Plants Charter”. Itforbids the use of GM plant ingredients, recom-mends the use of cultivated plants and the rene-wable parts of plants harvested from nature, andsupports the development of Organic Farmingchannels.
■ Practical work. Yves Rocher in Madagascar… a relationship that we want to besustainable. We have just doubled our supplies of Aphloia leaves concentrated in mangiferin, the active ingredient used in our sun care products Protectyl Végétal.Farmers receive fair remuneration so that they can earn a decent living. And for 3 years, we have been participating with an NGO in the protection of the primaryforest of Vohimana. Conceived from a global perspective (agricultural, scientific, economic, social and environmental components), this project contributes to usefulreforestation.
CLAUDE FROMAGEOTYVES ROCHER DIRECTOR OF RESEARCH
2 QUESTIONS TOFOR OR AGAINSTPRESERVATIVES*?Why are preservatives denounced?
The aim of preservatives is to protect the user bycountering the proliferation of bacteria in a formu-la. Certain studies call them into question. But thereis confusion between "the danger", which frightenseveryone, and "the risk" which evaluates one’s expo-sure to danger. Take water. It does not present a riskin itself, but it is dangerous if you drink 4 litres of itin 2 minutes.
What is Yves Rocher’s position?
For 50 years, our bottom line has been to guaranteethe safety of our products for the customer. Wehave effective procedures, recognised by externalexperts, which attest to our pro-ducts’ excellence in terms ofsafety. The preservatives that weuse are formally listed by thehealth authorities. Each of theingredients is constantly monito-red from a health point of view.Finally, it should be rememberedthat it is not necessary to putpreservatives in everything. 1/3 of our products donot contain any (lipstick, perfume, etc.). And weremain on guard. If a plant alternative proves itsworth in terms of safety, we adopt it. To offer ourcustomer the maximum of choice (with or withoutpreservatives, with or without perfume, etc.) freefrom risk.
>>
>>
ONGOING ACTIONRESPONSIBLE TRADE MEANS RESPECT!
➨ Aphloia plants inthe nursery for replan-ting in late 2006.
1000ORGANICS AT YVES ROCHERIN 2006.
2006
QUANTITY OFORGANIC PLANT
EXTRACTS.
2007 2008
10 15
35➨ hectares of YvesRocher's certified organically farmed fields at La Gacilly, Brittany.
44
“Guaranteethe safety
of our products foryour skin.”
“I WANT SOMETHING GOODFOR MY SKIN.
And also good for the planet.”
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OBJECTIVES
LET’S TALK ORGANIC. At YvesRocher, the growing use of plants fromOrganic Farming* makes perfect sense...
for the agriculturalpractices that itdemands, not for itslabel. The 44 hectaresof organically farmedfields that Yves Rocherhas been cultivating inLa Gacilly since 1997are the best proof of
our conviction. ■ Point of view. In develo-ping countries, organic certificationoften does not exist. In the case of har-vests, we above all ensure the use of best
farming practicesand the quality
of the mate-rials.
■ Anyway, going organic benefits whom?Me or the planet? Both! By outlawingartificial chemical products, OrganicFarming preserves the planet. And thusour everyday environment… the waterthat we drink, the air that we breathe.
Pages 04-05
>>
“I WANT SOMETHING GOOD FOR MY SKIN. AND ALSO GOOD FOR THE PLANET.”
LATESTNEWS IN BRIEF ■ Ethnobotanical missions enable the discovery of plants and active ingredients, along with audits on thesocial and environmental conditions of the harvests in distant countries (different environmental conditions from here). 2006 mission: Peru,audit of the tara gum channel.
LAURENT MARTINEAUPROMOPLANTES, 70 HECTARES OF MEDICINAL PLANTS, ANJOU
INTERVIEWPLANT PARTNERWhat type of customer is Yves Rocher for you?
For us, Yves Rocher represents 350 kg of organic les-ser celandine and 5 tons of organic cornflower. Fromthe beginning, their specifications included a chap-ter on respect for the environ-ment. Yves Rocher is also oneof the laboratories whoencouraged us to convert50% of our operations toOrganic Farming. This hashad an impact on all operations. In 2007, we areplanning to improve the traceability and the qualityranking of our production, on their request. In short,a dynamic, demanding but solid 30-year partner-ship!
At Yves Rocher,we are neitherdogmatic norwizard appren-tices. For 50years, we havebeen developingnatural cosme-
tics… step by step. We adopt natural ingre-dients only when they have proven them-selves in terms of safety. The naturalness ofour products is thus constantly beingimproved. ■ The reference: our extremely strict for-mulation guides, which are regularlyupdated by the laboratories and which list:• The percentage of ingredients of natu-ral origin in our products;• The ingredients of botanical origin to
be given preference such as floral waters(most of which are from organic crops),plant oils and waxes, pigments of mineralorigin, cleansing bases of plant origin;• Ingredients to be banned, such as for-maldehyde*, animal components* (colla-gen, cochineal carmine, etc.), triclosan* andcertain glycol ethers*.
SOON TO COMEDECODING THE NATURALNESSOF OUR FORMULAS.
• Since March 2006: the alcohol used in all of ourformulas is 100% of plant origin.• Since July 2006: use of polycyclic musks forbid-den in the new perfumes.• In 2007: determination to remove diethylph-thalates* from products containing alcohol.
GOOD TO KNOW
2008.Offer 7 complete rangesusing at least one botanical extract fromorganically grown plants in their formulas.
2010.Double the surface areasorganically farmed for Yves Rocher.
The soothing and protectivecamomile in our products isgrown in our certified orga-nically farmed fields inBrittany. Also to be discovered: ourskincare ranges with organicAloe Vera, Arnica or ourEssential oils.
GOOD TO KNOW
@@ French-speaking botanical network www.tela-botanica.org @ French agency for the development of Organic Farming www.agencebio.fr
“TowardsOrganic
Farming.”
ey or”
WHAT’S NEWIN 2006 ?
➨ Extra cost for the ricechannel chosen in Japan,compared with China for the
2006 star range, Inositol Végétal. Payingmore? Yes, when this guarantees the tracea-bility and the social and environmentalconditions of the crops.
+26%
”
FOR OUR PRODUCT TO OBTAIN OUR GREENLIGHT, IT AS TO RESPECTYOUR SKIN
SEE THE LIST OF ALL OF COMMITMENTS AT WWW.YVES-ROCHER.COM
THE WORLD LEADER IN BOTANICAL BEAUTY CARE
E-CITOYEN-UKV6.QXD 15/05/07 12:30 Page 8
Does my product pollute the air and water? What real use
is packaging?
Nature gives us its benefits and raw materials to create formulas to
leave you well and beautiful. However, from the formula to the pro-
ducts… there is a path to be taken. Our contract with nature is to pre-
serve it along every step of this path.
In other words, at Yves Rocher, our credo of ‘conceiving cosmetic pro-
ducts naturally’ does not just apply to the formulation. It also means
improvements in packaging, manufacturing and transport. To preserve
the water, air and forests… the planet!
Packaging is the container for your cosme-tic product: jar, bottle or tube, cardboardbox and cellophane.When you sell 300 million products likeYves Rocher, you measure the impact onthe environment that packaging canhave. As an indication: packaging makesup 50% of the volume in our rubbish bins(Source Ademe 2006) ! Yet we can’t do
without it. Packaging provides protection,allows the product to be transported andinforms you of what is inside.
We have therefore designed the “eco-design grid”, a list of rules that allows us,a m o n gothers, tooptimisep a c k a -ging (lessraw mate-rials used,p r i o r i t ygiven tor e f i l l s ,progressi-ve remo-
val of paper inserts, use of mono-materialsthat are recyclable, etc.). PVC plastics andlead weights have long been banned.Finally, we require that all our paper andcardboard be sourced from sustainablymanaged forests.
470,000 skincare refillsTM for theInositol Végétal day cream, oursymbolic eco-design range reco-gnised by the ADEME.Which gives (in comparison to ajar): a reduction of 23 tons ofplastic and 6.9 tons of card-board.Not to mention the gains gene-rated by the “green behaviour”suggested on each product(water savings, selective sorting).
SOLD IN 2006
ONGOING ACTIONA DIFFERENT KIND OF PACKAGING!
2004
66 68 63,5
2005 2006
154 000 164 000 171 942
WATER CONSUMPTION IN M3 27 865,6
24 800 23 600
ENERGY CONSUMPTION IN MWH
RECYCLING AND RE-USE OF WASTE IN %
CONSUMPTIONSIN 2006.
“I WANT TO UNDERSTANDWHAT IS HIDDEN BEHIND the products I buy.“
Our water and energy consumption increased respective-ly by 4.8% and 12.3%, in accordance with changes in thequantities produced, which were up by 12%. The use ofwater was particularly optimised by the creation of a clo-sed loop cooling system in Rieux.The percentage of beneficiated waste material droppedto 63.5%, a greater proportion of our waste being inci-nerated due to changes in our development methods.
Perimeter : Ploërmel, Rieux, Villes Geffs.
WITHOUT ANY LEAD WEIGTHS, OUR TUBES OF LIPSTICK ARE NOT A WEIGTH FOR NATURE.
DISCOVER ALL OUR COMMITMENTS AT WWW.YVES-ROCHER.COM
THE WORLD LEADER IN BOTANICAL BEAUTY CARE
E-CITOYEN-UKV6.QXD 15/05/07 12:31 Page 9
@
FEWER LORRIES ON THEROADS! To keep it brief, logisticsincludes transport and product storage.When we speak of transport, we often
speak of lorries andthus atmosphericemissions, crowdedroads, noise, etc. Toreduce these nui-sances, we are redu-cing the number oflorries!
■ 3 initiatives. • More products by lorry.Since 2004, we have been using double-decker lorries, halving the number of lor-ries on the roads. • An optimised gift cir-cuit. Gifts are now transported directlyfrom the new wayport at the port of LeHavre to their commercial destination
and no longerpass throughour internatio-nal logisticsplatform inBrittany. •Russia byboat. Since2007, we havebeen gradual-ly making deli-veries to the
city of Moscow by sea, which generatesless pollution (from the port of Antwerp,Belgium to that of Helsinki, Finland).
THE PACKAGES ARE BECOMINGGREENER.“Morning, you have received a packagefrom Yves Rocher…”. Today, we ship 7million packages a year in France. Thepackage… is cardboard that comes fromtrees… and becomes an item of waste…So, our watchword: minimise waste.
■ Improvements. We very quickly movedfrom one size of package to five, so as tobetter adapt to the contents. We thenlightened the packages. The new onesare 80% made from recycled cardboardand entirely manufactured from woodfrom sustainably managed forests.Finally, since this summer, packing pea-nuts used in packages for France havebeen made from a renewable material –corn starch – which is guaranteed GMO-free and entirely biodegradable. This willrepresents 40 tons of plastic saved peryear!
Pages06-07“I WANT TO UNDERSTAND WHAT IS HIDDEN BEHIND THE PRODUCTS I BUY.“
Calculate, reduce and offset your CO2 emissions
MATTHIEU TIBERGHIENYANN ARTHUS BERTRAND’S ACTION CARBONE ASSOCIATION
FABIENNE YVAIN SUSTAINABLE DEVELOPMENT DIRECTOR, YVES ROCHER GROUP
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1,600,000 km (2,600 TCO2eq) + 450,000 km(350 T CO2eq) + 800,000km (1,200 T CO2eq) =17,250,000 km saved, theequivalent to 425 circuitsof the earth… namely4,150 fewer tons of CO2
in the atmosphere.
IN FIGURES.
Letters sent to customers are also tur-ning green. In late 2006, we testedsending 11,000 copies of the GreenBeauty Book 2007 in a green plasticenvelope made of corn starch. Sowatch this space…
GOOD TO KNOW
SOON TO COMEMADE IN BRITTANY: OUR CUTTING-EDGE SITES.24% of our customers are asking for more information on the manufacturing conditionsof our products (Source Ethicity 2006). And here it is! Environment certification* (ISO 14001 stan-dard) stipulates that all of the site’s environmental impacts are scrutinised, provides a frame-
work for corrective actions and then requires regular checks to bemade on the evolution of the impacts using various indicators(water and energy consumption, generation of waste, etc.).
■ Practical work. Our Rieux plant (make-up production), inBrittany, has already taken steps in favour of the environment:waste sorting, autonomous purification of emissions, recyclingof cooling water, storm water tank. And it is getting ready totake the newstep of ISO
14001 certification by summer 2007.And to go even further, our teams aim toconsult the High Environmental Quality(HEQ) process for all constructions.
JOINT INTERVIEWREDUCING OUR CO2 EMISSIONS.What is the Action Carbone project launchedin January 2006?MT - A voluntary initiative to fight against globalwarming. Evaluation and reduction of greenhousegas emissions and then compensation of the irredu-cible elements. It is open to companies and indivi-duals (such as offsetting the emissions of a returnflight to another continent).
Yves Rocher wants to evaluate the CO2
emissions for its global activity in France…FY - Yes, we want to identify our emissions so as toput in place actions in areas where they need to bereduced. We initiated this approach in 2006 at theRoosevelt administrative site in Issy. Result: 4.13 TCO2eq per employee (not including visitors).Transport ofpeople and ener-gy consumptionare the greatestemitters. Wehave concerted with all members of staff to drawup a participatory corrective action plan: raisingawareness regarding eco-friendly behaviour in theoffice, help with car sharing, encouraging visitors touse transport with low emissions, etc. Finally, wehave offset the 1,078 T CO2eq by financing a refo-restation project in Colombia. Come back in a year’stime to see if we have improved. And we are nowrolling out the project to the other sites.
OBJECTIVES
@ certification www.iso.org @French Agency for Environmentand Energy Managementwww.ademe.fr @ Associationto voluntarily offset CO2 emis-sions www.actioncarbone.org@ HEQ label www.assohqe.org
LATESTNEWS IN BRIEF ■ To date, 80% of marketing teams and 40% of packaging design teams have received eco-design training.A question of applying eco-design best practices in one’s everyday work. ■ The Sustainable Development department of the Yves RocherGroup was created in 2006. To make our commitment a greater everyday reality.
2009.Offer 1 eco-design flagship pro-duct per product family: skincare, toiletries andmake-up.
2010.Obtain the Environment certifi-cation for 90% of our production and logisticsites in Europe.
2008.Train all product developmentteams about eco-design.
“Identify our emissions so as
to reduce them.”
➨ of our plants will have atleast dual Environment-Quality certification by sum-mer 2007.
100%
WHAT’S NEWIN 2006 ?
➨ of our distribution centres inthe world have ISO 14001Environment certification in2006.
2/3
2007.Complete evaluation of YvesRocher France’s activity to reduce emissions of CO2.
E-CITOYEN-UKV6.QXD 15/05/07 12:31 Page 10
SOON TO COMEYOU’LL KNOW EVERYTHINGABOUT YOUR CREAM!To read the composition of a cosmetic product, notably the InternationalNomenclature of Cosmetic Ingredients (INCI), you might have to be an expert in Latin.And botany! In these conditions, how can you choose the best product ?
■ Yves Rocher’s answer. By being transparent, we will make sure you are better infor-med… That's why the new communication charter on the packaging spells this outclearly: • The main key botanicals in every formula ; • No animal ingredients (except honey and beeswax) ;
• Eco-friendly advantages, i.e. the improvementof the environmental quality of the product
throughout its life cycle. For instance: organicplants, clean extraction processes, packaging
derived from sustained develop-ment forests, eco-refills, etc.
■ Release of the chart. from fall2007, for all our new products.To know all there is to know ina single glance!
3 6 9
OMÉGAVÉGÉTAUX
MPLÉMENT
• Key botanicals: Borage oil, grapeseed oil,
cameline oil, olive oil, soya oil*. (GMO-free.
Soya oil is naturally lacking in
phyto-oestrogens.)
• No animal ingredients.
• Cardboard produced from managed forests.
Blister pack with no PVC. Botanical gelatine
capsules. No added preservatives.
Offer your skin the nutritional
power of botanical omega 3, 6
and 9 to compensate for its
deficiencies from within and
enhance its comfort: for smooth,
utiful glowing skin.
psule a
CARTON ISSU D
E FORÊTS GÉRÉES
CA
RDBO
ARD
PROD
UC
ED
FROM
MA
NA
GED
FORESTS
• Over 2 million users of the shopping bag in2006 (France).• This enabled us to save 18.5 million plasticbags, i.e. 104 tons of plastic bags.
THANK YOU!
ONGOING ACTIONSOCIALLYAWARE SHOPPING.The life of a plastic bag: 1 second of manu-
facturing, 20 minutes of use,400 years of decomposition
when it is left in the environ-ment! These figures speakfor themselves.
To put a STOP to all dis-posable bags, our storeshave offered a reusableshopping bag since
April 2006. Its purpose: asuper-practical pocket format to keep withyou at all times for a maximum of servicewith a minimum of waste, as you canreuse it again and again.■ What users have to say. “Small but stur-dy! The shopping bag has become theessential eco-friendly step for all families.”“The more I use it, the more I help the pla-net… It’s great!”
Our reusable shopping bag is made of synthetic fibre. It has had a positiveenvironmental evaluation after 12 renewed uses compared with a classic PE bag.
To make sure the planet comes first, should I consume less?
Or differently? What tips and habits should I make my own?
Each day, we are proud to meet the beauty needs of the women who
rely on us. We work hard to stay by your side both in terms of the opti-
mum use of our products and the raised awareness of eco-friendly
beauty and consumer actions. Why? Because 30 million consumers
who pair well-being with respect for the environment represent a true
benefit for the planet. Let’s join forces to make pleasure and ecology go
hand in hand.
“I WANT TO CONSUMEDIFFERENTLY.
Think about the planet.“
E-CITOYEN-UKV6.QXD 15/05/07 12:32 Page 11
Pages 08-09“I WANT TO CONSUME DIFFERENTLY. THINK ABOUT THE PLANET.”
LATESTNEWS IN BRIEF ■ The shopping bag shows off its new look in 2007. Fresh, violet and as green as ever. ■ Eco-division inBrittany. La Gacilly becomes a development eco-division in Brittany. A research centre, our own factories and organic farming to combinetechnology with common sense. And, as of 2008, the opening of an environmentally-friendly hotel-spa to celebrate the well-being of the bodyand the health of the planet.
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VERONIQUE AYMONIERYVES ROCHER INTERNET SALES COMMUNICATIONS MANAGER
2 QUESTIONS TOTHE “GREENATTITUDE“ IN A CLICK!
WHAT'S NEWIN 2006 ?
“BEAUTIFUL WITH MY PLANET”,EVERY DAY! Look beautiful whilecaring for the Earth. At Yves Rocher, weare committed to making this possible!And we make our promise loud andstrong with the “Beautiful with my pla-net” event, created like a unifying move-ment to share our values with our custo-mers. ■ In 2006. Around 5th June, theWorldwide Environment Day, we promo-
ted our 150 products that offer greenadvantages. We handed out a leaflet(awarded by the Minister of theEnvironment) suggesting environment-friendly actions to make room for ecolo-gy in your bathroom.
■ In 2007. From 4th to 13th June in Francefor instance. Beauty salons, Internet, pac-kages: everything goes green…
OBJECTIVES2008.Totally discontinue the use ofplastic bags in Yves Rocher Beauty Centersworldwide.
15% of sales are generated on thewww.yvesrocher.fr website. How does the e-shop participate in the eco-citizen commit-ment of the brand?
Since 2007, customers have been able to click ona tab called “the green asset"informing them of the eco-design of over 150 products,the naturalness of the formu-las and the associated envi-ronmental initiatives. Andsince March, the “your bran-d’s commitment” section hasrevealed all the brand newsand the company’s environmental operations.
Is it possible to choose a product accordingto its degree of eco-design?
It will be as of July thanks to a new search engi-ne. Simply type in “eco-refill” or “organic extra-ct” and the products in question will be dis-played on the screen. Just one more step to helpyou become a committed consumer.
“Betterinformationfor better
purchases in1 click.”
2008. Integrate environmental crite-ria into the design of new generation ofBeauty Centers.
Coming soon in our series of beautysalons… the salon that respects the environment! 2006. Initiation of the environmentalapproach with a specialist. He evaluatedthe environmental identity of 5 of ourmost representative stores. This involvedthe analysis of their construction (walls,
floors, ceiling, insulation, etc.), theirconsumption (water, energy, consu-mables) and their generation of waste(communication supports). He deducedthe major impact on the environment…in the aim of reducing it.The practical work is set for 2007.
SOON TO COMEMAKING OUR BEAUTY CENTERS GREENER.
I LIKE IT, I DON’T LIKE ITIN 2006.
➨ beauty advisors and aestheticianstrained in environmental practices in 2006. 237
@@ General sustainable developmentwww.ecologie.gouv.fr @ New packa-ging focus www.ecoemballages.fr @Yves Rocher products and eco-designwww.yves-rocher.fr @ To receive the“Beautiful with my planet” brochure, call+33 (0)8 05 023 040.
GOOD TO KNOW
The “Green Days” in June offer a special moment appreciated by all Yves Rocheremployees. The mission: to share and talk about nature and boost the desire to join themovement. Examples in 2006: fair trade market, plant grants, contest to win an eco-friend-ly trip (the winner is featured in page 11), the 3rd Nature Trophy, which awards employeesfor their individual initiatives for the environment (the 1st prize went to Alain Giboire forhis hanging gardens in the retirement home at La Gacilly).
Paper 41%
12%Packages
Packaging
Shopping bags
Eco-refills
Other (organic products, gifts, etc.)
11%
10%
4%
22%
You like eco-refills. You don’t like too much paper. You’restill thinking about reusable shopping bags… With about500 calls or letters per month relating to the environment,you have sent us your questions, critiques and congratula-tions. We make a point of responding to you quickly, nomatter what the subject.
These are the themes that you were most concerned about in 2006…
Reporting from the Phony’r call center in France.
E-CITOYEN-UKV6.QXD 15/05/07 12:32 Page 12
WINNERSIN 2006.
>>
>>
>>
What does “vegetalise” mean exactly?It means seeing the world through green-colouredglasses! Working for nature each day doesn’t have tobe boring. You can create a little garden on your balco-ny, at your office or in your town. These are perfectopportunities for replenishing yourself and starting offyour day on the right foot. This site aims to transmit alove of nature and allow all “vegetalisers”, even thosewithout green thumbs, to share their experiences. Let’sact together and spread the word!
What does the site contain?This is a site created with and for nature lovers. It’s filledwith tons of things!Blogs from experts,photos, videos, a“generator of greenideas”, surveys, roundtables, an agenda ofe n v i r o n m e n t a levents… And, most of all, each person can have his orher say and participate. The only watchword: a goodmood and a positive attitude!
What is the vocation of the site?We want to mobilise living forces – individual energies,associations or partner companies – and offer them aplatform of expression and true visibility. This is a directand logical extension of the eco-citizen values of YvesRocher. Time will tell if our little seed will grow andyield its fruit…!)
ISHTAR MORANTEDEVELOPMENT MANAGER FOR THEWWW.LES-VEGETALISEURS.COM SITE.
ONE ON ONELET’S VEGETALISE TOGETHER!
IN 2006OLGA CHERCHNEVA, DEVOTED BY NATURE.
Everywhere in the world, women are fighting for nature andthe well-being of one and all. For the past 6 years, theWomen of the Earth Trophy, a symbolic campaign led bythe Yves Rocher Foundation - Institut de France, awardssome of these women on 8th March, International Women’sDay. ■ Winner of the Women of the Earth International GrandPrize in 2006. She is an admirable Russian woman namedOlga Cherchneva. She was awarded the prize for her eco-friendly marathon, open to the children of the city ofTechliabink all year round or at holiday camps. This mara-
thon aims to raise environmental awareness and instil respect for the environmentin children. ■ A positive result. Over 110,000 children participated in clean-up opera-tions, conferences, environmental field trips, environment festivals and more. Some ofthese activities are now included in the municipal education program.
Protects 1,300hectares of forestsand organiseseco-tourism trips(EcuadorianAmazon).
Organisescommunitygardens (Belgium)to raiseawareness aboutnature, developtolerance andgive access tofresh vegetablesto theunderprivileged.
Preserves theKimberly swamps and theireco-systemthreatened withthe construction of a highway (British Columbia).
Rehabilitated 3beehives in theYangas region(Spain) to boost the appeal of the village.
Protects themajor ecosystemsof CanyonCountry in SaltLake City (Utah,USA).
Works with theinhabitants torehabilitate a parkmeasuring40,000 squaremetres in the RioMaré ghetto (Riode Janeiro, Brazil),which was aban-doned and over-taken by refuse.
Created anursery of rarevarieties ofpeaches inMontreuil(France).
LAURA WINN,FRANCE
ANGELIKA RAIMANN,GERMANY
FRANCINE JACQUET,BELGIUM
ELLEN ZIMMERMAN,CANADA
ANTONIA MARIABUENDIA, SPAIN
JORO WALKER,UNITED-STATES
JEANNETTE BOURMANS,NETHERLAND
MARIE JOHANSSON,SWEDEN
I’m involved, you’re involved, he’s involved… We’re all involved!
At Yves Rocher, we are convinced that by sharing initiatives focused on natu-
re and people, we can encourage increased commitment to the environment
each day.
Education about the environment and eco-citizenship. Aid to botanists and
biologists to preserve the environment. Support for actions that help protect
nature. Exhibitions and campaigns to raise awareness. This is our way of
saying loud and proud that we play an active role in society. A role largely
ensured by our Foundation – placed in 2001 under the aegis of the Institut
de France – which works 100% to make sure that “tomorrow, the world will
be greener”.
Created an eco-friendly farmmeasuring2,000 squaremetres to growgarden produce(Hattsjöhult,Sweden).
9 countries, 95 winners, including 34 in 2006, operations carried out on 4 continents, globalfunds of 175 000 euros. And in 2007, 2 new countries join the Trophy: Poland and Switzerland.Would you like to participate or discover the 2007 event? Visit the Foundation site.
FOCUS ON THE WOMEN OF THE EARTH TROPHY, 2006. “This is a sitecreated with
and for naturelovers.”
“THEY ARE GETTING INVOLVED.Why not me?”
E-CITOYEN-UKV6.QXD 15/05/07 12:32 Page 13
NATURE FOR CHILDREN ONLY.On 30th June 2006 for the Nature Festivalat La Gacilly, 500 children aged 5 to 8 rol-led up their sleeves to discover nature. ■
Immersion. “Land art” workshop withbranches and fruits collected on the land,
“Little garde-ner” workshopto becomefamiliar withthe methodsand tools of thetrade, seasonalfruits and vege-tables, Plantdyes, Greenmusic, “What isthe forest?”…30 creative acti-vities or disco-veries backed
by educational projects in schools. ■ In2007. Sustainable development will be in
the spotlight for 2 days. An awarenessproject planned for 1,400 children.
WATER IN ITS EVERY FORM.“Quick currents, a source of rebirth, but alsomuddied, ravaged waters.” The theme in2006 for the 3rd Nature & LandscapePhoto Festival at La Gacilly, an associationthat Yves Rocher is proud to support.■ Flash-back. Sharedglances exhibited instreets and gardens.“Photojournal ism,photo documenta-ries, ethnologicalreports. The result,140 photos, was fas-cinating,” commentsLizzie Sadin, generaldirector of the festival. She adds, “Theseworks expressed ideas that are dear to us,such as commitment, respect and protectionof nature and people, as well as the celebra-
tion of beauty, not to mention dreams andpoetry.” 120,000 visitors. The biggestopen-air photo festival in France.
Pages 10-11“THEY ARE GETTING INVOLVED. WHY NOT ME?”
OBJECTIVESWhat did you do onsite?
For the “Ecole Sauvage” mission, which helps offerschooling to underprivileged childrenin Vietnam, I visited the children,supervised the distribution of aid(school supplies and food) and partici-pated in their distribution. Finally, Irepresented the association for thesignature of the contract to constructa school in a village in the centre of the country.
When you returned, how did you share yourexperience? The eco-friendly trip was offered by Yves Rocher
during the Green Days, so it was onlynatural to share what I learned fromthis voyage with a vision. A film forParis and an article in the brandnewsletter allowed me to share thisexperience with the employees. TheBusiness Committee organised an
exhibition with the members of the Association.There are already 15 new sponsorships in-house.
>>ONE ON ONEA VOYAGE WITH A VISION.
HÉLÈNE BUU, MANAGEMENT ASSISTANT, YVES ROCHER
@
LATESTNEWS IN BRIEF ■ Yves Rocher has made a commitment to plant 1 million trees within the context of the campaign “Plantfor the planet: the 1 billion tree campaign”, initiated by the United Nations Environment Program (UNEP). We will encourage our custo-mers and suppliers to participate in this operation for the next 3 years.
>> 2007.Expand The Women ofthe Earth Trophy to 2 new countries.
2007. Invite 1,400 children to participate in the Nature Festivals.
2008.Develop the eco-division at La Gacilly in Brittany.
@ Fondation Yves Rocher –Institut de France www.yves-rocher-fondation.org @ Nature& Landscape Photo Festival at LaGacilly www.festivalphoto-laga-cilly.com @ 1 billion tree campai-gn www.unep.org/billiontree-campaign/french/ @ AssociationL'école Sauvage www.ecolesau-vage.org @ Become a “vegetali-ser” www.lesvegetaliseurs.com@ Information about La Gacilly at+33 (0)2 99 08 35 84.
“Already 15sponsorships
in-house.”
WHAT'S NEWIN 2006 ?
Still in La Gacilly, from 1st Juneto 30th September with thetheme “Earth Heritage”. “Wehave to reconcile humanitywith its planet. The planet is sickof being treated without huma-nity… Yet, we have nothingthat is more precious.” We’llsee you there!
2007 EDITION
The Végétarium, La Gacilly
■ Visit schedule.• The Végétarium, open from April to October,the Yves Rocher museum of the plant world.Exclusive in 2007: the “La Parole du Bois” exhibition
focuses on different people and their musical cus-toms with nature.• The Villes Geffs factory, open from mid-June to mid-
September, is where most of our cosmetic products are manufactured. A vision thattakes the environment into account. • The Yves Rocher botanical garden, open all the time. And on the weekend of 7th
to 9th September, the delicious garden festival takes place. It offers a variety of eventsfilled with culinary and cosmetic plants!
Need some ideas for your weekend outings this summer? La Gacilly is waiting for you!In this town in Brittany, home to Yves Rocher, Mother Nature is a real celebrity!
SOON TO COMELA GACILLY EVENTS IN 2007.
E-CITOYEN-UKV6.QXD 15/05/07 12:32 Page 14
TESTIMONIALS
AGNÈS, AGE 46. IN THE COURTYARD OF HER HOUSE. “Excessive! Nature is simply all around me athome…” My tip: “A shelf covered in lovely plants in thetrash area of the courtyard that I share with myneighbours. Why? To exchange all of our oldbooks and magazines… instead of throwingthem away!”
DIN“UCleMthfran
CHRISTINE, AGE 50. IN A CITY PARK.
“Enthusiastic! Every Saturday, I buy a bunch of sea-sonal flowers! Simple pleasures are the best!” My tip: “Ride your bike! This changed my life. It’spleasant and you rediscover your city each day. Plus,I’m helping out my planet… and my legs.”
MARIA AND AXEL, AGE 35AND 1 – IN THE COURTYARDOF THEIR COUNTRY HOUSE. “Generous. I want to share mylove of nature with my son…”My tip: “We bought a countryhouse and we come here often…always by train! Why take the car when we comehere to breathe in the fresh air?”
THÉRÈSE, AGE 55. AT A CAFÉTERRACE.“Always busy! Except when I settle into a chair at a café terrace with a goodbook… and then I take my time!” My tip: “I grow my own vegetables.They’re organic! Leeks, tomatoes, potatoes, carrots, shallots… They taste wonderful and are a real source of satisfaction.”
My Kind of nature
E-CITOYEN-UKV6.QXD 15/05/07 12:33 Page 15
Pages 12-13MY KIND OF NATURE
t
emy
DOMINIQUE, AGE 40. IN FRONT OF HER FLOWER SHOP.“Spontaneous. I made my childhood dream cometrue… I’m a florist!” My tip: “I participate in the Plant Planet programmeto save a rare plant: the Hawaiian palm tree. By selling it in my shop, I co-finance funds that will helpprotect it.”
DAOUIA, AGE 27. ON A BRIDGEIN PARIS.“Urban! I love to picnic at the ButtesChaumont park in the summer. Withoutleaving trash behind, of course.” My tip: “I planted aromatic herbs onthe ledge of my window. They’re alwaysfresh and ready for use… and ecological!”
CLOTHILDE, AGE 30. IN THE COURTYARD OF AN APARTMENT BUILDING.“Wild! I love nature when it grows wild, prairies full of daisies and butterflies!” My tip: “I signed the ecological pact initiated by NicolasHulot for a better focus on the environment in politics. It’s like voting. If we don’t do it, who will?”
MARIANNE, AGE 14. IN HER RIDING CLUB.“Calm. And I get along wonderfully with Falou… the horse that I ride (not the one in the photo!).” My tip: “I visited a recycling centre with the school.Since then, I make sure that all my family recycles. It’s really important… For everyone working in the recycling centre and for the planet.”
Become a vegetaliser!
What is it? A “vegetaliser” is
someone who feels close to nature
and who wants to add touches
of vitality and vegetation around
him. It’s someone who may or may
not be gung-ho about ecology,
someone who’s fed up with
pessimism, someone who wants
to provide a concrete improvement
to his lifestyle. A “vegetaliser” can
keep a simple green plant at home
or replant trees in Amazonia.
In short, a “vegetaliser” can be
anyone and should be everyone…
We would like this to apply to
the biggest eco-citizen community
possible. It all depends on us…
and you!
Visit:www.les-vegetaliseurs.com
E-CITOYEN-UKV6.QXD 15/05/07 12:33 Page 16
RESEARCH & FORMULATION■ Increase the naturalness of our formulas
■ Pursue the development of formulas that are ever morerespectful of the environment
PROCUREMENTS■ Ensure the traceability of our channels
■ Promote Organic Farming channels
DESIGN■ Apply an eco-design policy in cosmetics
■ Emphasise more environmentally friendly packaging
PRODUCTION■ Ensure that the plants are clean
TRANSPORT■ Ensure that the Order Preparation Centres are clean
■ Reduce our CO2 emissions in our transport policy
DISTRIBUTION■ Develop a more ecological package
■ Develop a more ecological shop
USE / END OF LIFE■ Assist the customer in her choices
■ Support women's commitments
IN ALL OF OUR SECTORS OF ACTIVITY■ Reduce our CO2 emissions all across the company's activities
■ Galvanise employees regarding sustainable development issue
■ develop formulation guidelines for all products
■ update and conduct a new biodegradability test for rinsed formulas
■ no objectives in this area in 2005
■ support the eco-citizen commitment of staff through in-house green events
■ have our suppliers commit to our Plants Charter
■ develop organic channels at La Gacilly and integrate new organic suppliers
■ train teams into eco-design
■ formalise the packaging policy : cardboard from responsibly managedforests, mono-materials and recyclable packagings, PVC and lead weights prohibited...
■ continue the environmental certification initiative
■ continue the environmental certification initiative
■ optimise our logistics travel along with that of our suppliers
■ identify axes for improvement so as to better integrate the package end of life
■ reduce the impact linked to handing out plastic bags: 10 times fewerwithin 1 year■ carry out an eco-assessment of the 5th Generation shop
■ share the brand's eco-citizenship best practices to guide the customer inher choices
■ develop the Foundation's actions, especially the Trophée Terre de Femmes(Women's Earth Trophy)
■ create Nature Festival days for children■ make La Gacilly a key centre for raising awareness about Nature
Some of our commitments
Objectives for 2005
■ Educate about the environment and raise the general public's awareness regarding nature
E-CITOYEN-UKV6.QXD 15/05/07 12:33 Page 17
Pages 14-15OPERATING REPORT ON THE INITIATIVE
■ use of alcohol of 100% plant origin in all of our formulas, use of polycy-clic musks forbidden in the new perfumes…
■ implement complementary biodegradability measurement tests for thedevelopment of the new Hamamélis 2008 range
■ progressively replace the use of synthetic ingredients by regularly increasingthe percentage of key botanicals in formulas■ introduce some additional tests on ecotoxicity for rinsed formulas
■ expansion of the initiative to non-plant channels to obtain 100% supplierscommitted and audited
■ 2008 : Offer 7 complete ranges using at least one botanical extract fromorganically grown plants in their formulas ■ 2010 : double the surface areas organically farmed for Yves Rocher
■ Train 100% of development teams continuously
■ develop at least one green asset for each product■ implement a real policy of product innovation in terms of eco-design :green "plastic", recycled plastic, vegetal ink…
■ 2007: obtain the Environment Certification for 100% of plants
■ 2010: obtain the Environment Certification for 100% of logistic centres
■ put in place clean transport solutions, especially concerning expresstransport (OPC- shop)
■ eventually do away with all internal packaging and optimise the designto reduce the size of the package
■ extend the use of the shopping bag across the world to meet an objecti-ve of 30 million fewer plastic bags■ integrate environmental criteria into the design of the 6th generation ofBeauty Centers
■ set up a participative corrective action plan at Roosevelt■ expand the perimeter to Yves Rocher France
■ develop the Nature Trophy (10 prizes) and Green days (2007: "global warming")■ 2010 : train 100% of activity sectors in sustainable development
■ automatic inclusion of the Charter in purchasing contracts* and beginningof audits * discover our Plants charter at www.yvesrocher.com■ 5 plants selected over 44 hectares of crops
■ 80% of marketing teams and 40% of packaging development teams trained
■ awarded the Ademe prize for the eco-designed Inositol Végétal range(refill, no paper leaflet, traceability of the botanical active ingredient...)■ set up of thematic inter-sector working groups ("green" plastics,paper/cardboard, etc.)
■ 75% of plants environmentally certified
■ 2/3 of distribution centres have environmental certification (+1 in 2006)
■ development of maritime transport to Russia (-1200 T CO2eq), relocationof the gift platform (-350 T CO2eq), development of double-decker lorries (-1600 T CO2eq)
■ study on packing peanuts and choice of a chip made of corn starch(France)
■ France: 2 million reusable bags vs 18 million fewer plastic bags■ environmental study on 5 representative shops and drafting of specifica-tions for the ideal shop
■ Bilan Carbone assessment of the Roosevelt administrative site (1017 T CO2eq)and compensation by co-financing a reforestation project
■ 6,000 participants in the Green days at 27 sites, 3 winners of the NatureTrophy and 1 volunteer trip■ creation of a sustainable development division for the group
nts
rs
■ 2007: develop new areas and times dedicated to ecological and greenactions: on-going communication in shops and home shopping ■ make Belle avec ma Planète an annual event for World Environment Day■ 2010: train 100% of sales force teams in environmental issues
■ 2007 : Expand the Women of the Earth Trophy to 2 new countries (Poland andSwitzerland) and to 35 new winners■ put the 129 winners since the beginning of the trophy in contact with each other■ 2007: sensitize 1,400 children to the issue of sustainable developmentwith a 2-day Nature Festival ■ 2007: develop the eco-division at La Gacilly in Brittany
Some evidence in 2006 Axes for progress
■ development of new information tools on the products: new productinformation chart, green plus point tabs in the e-boutique, etc.■ initiation of a new customer event with the Belle avec ma Planète (Beautifulwith my Planet) operation (1 million Green steps booklets handed out)
■ 3 new countries (Bhutan, Russia, Sweden) and 31 new winners
■ 500 children, 30 workshops at La Gacilly in June 2006■ support for the Nature & Countryside Photo Festival on the theme ofwater (120,000 visitors), daily events in the Botanical Garden for families andchildren
E-CITOYEN-UKV6.QXD 15/05/07 12:33 Page 18
■ ADEME. (The French Agency of the
Environment and Energy Management).
Public establishment under the administra-
tive supervision of the ministers in charge
of ecology, research and energy. ■ ANIMAL
INGREDIENTS. Yves Rocher uses no pro-
ducts or sub-products of animal origin.
We only use 3 secretions (milk, honey and
beeswax) because they are obtained
without harming any animals. We absolute-
ly refuse to use the COCHINEAL CRIM-SON, which is derived from an insect used
as a natural colouring agent for its bright
red colour, obtained by boiling the body of
the insect, and natural COLLAGEN derived
from pork or fish. ■ BIODEGRADABILITY.Ability of materials to decompose “natural-
ly” in the natural environment. This is one
of the most important criteria to evaluate
the impact of a product on the environ-
ment. It is linked to the ability and speed of
the product’s disappearance in the natural
environment. ■ BIODIVERSITY. All living
beings, their genetic material and the
ecosystems to which they belong.
■ DIETHYLPHTHLATES. Substances used
to denature alcohol contained in fra-
grances. ■ ÉCO-DESIGN. Approach
consisting of reducing the environmental
impact of a product throughout its life
cycle. ■ ECOLOGICAL IMPRINT. A tool
to measure the pressure that man exerts
on nature. It evaluates the productive
surface necessary for a population to meet
its consumption of resources and needs for
the absorption of waste. The productive
surface area available per person is 2 hec-
tares. Yet, the average worldwide ecologi-
cal imprint is 2.9 hectares per person.
■ ECOTOXICITY. Toxic character of a sub-
stance for living organisms and their eco-
systems. ■ E-ENVIRONNEMENT CERTI-FICATION. Validation by an organism
authorised by the norms of an Environment
Management System (EMS) compared with
the criteria of ISO 14001 norms (conform to
legislation, implement continuous improve-
ment principles, prevention of pollution,
necessity of the commitment of the General
Management). There is also a Q-QUALITY
CERTIFICATION (ISO 9001 norm) and an
S-SECURITY CERTIFICATION (OHSAS
18001). ■ GLYCOL ETHER. Substances
that is traditionally used as solvents.
■ GMO. (Genetically Modified Organism).
This refers to a living organism whose ini-
tial genetic features have been unnaturally
altered by addition, suppression or replace-
ment of at least one of its genes. ■ HIGH
ENVIRONMENTAL QUALITY. An environ-
mental management system relative to
construction. This aims to improve the envi-
ronmental characteristics of a building in all
of its components and over its entire life
cycle. ■ INCI. Since 1st January 1997, all
cosmetic products in Europe must contain
the list of their ingredients on the label. All
manufacturers must use the same interna-
tional system (INCI). ■ NATURAL EXTRA-CTION. Extraction of plant ingredients
through natural extraction methods: physi-
cal extraction, natural fluids (water, plant
oil, supercritical CO2 …). ■ ORGANIC FAR-MING. A cultivation method that excludes
the use of synthetic chemical products (pes-
ticides, weedkillers, fertilizers) and GMOs.
■ PLANT EXTRACT. Preparation obtained
after using a solvant (water, alcohol, glyce-
rin, supercritical CO2…) on a plant or a part
of it. ■ PRESERVATIVE. Substance added
to the cosmetic product to inhibit the deve-
lopment of micro-organisms. PARABEN
and its derivatives are amongst the most
commonly used preservatives, as they are
the best scientifically documented. FOR-MALDEHYDE is another preservative
known for its bactericidal properties, but it
is used less and less and prohibited at Yves
Rocher. TRICLOSAN is a wide-spectrum
antifungal and antibacterial agent. ■ PRO-DUCT LIFE CYCLE. The successive steps in
the life of a product, from the acquisition
and treatment of the raw materials, by way
of the manufacturing, transportation and
use of the product, up to the final elimina-
tion or its recycling. ■ PVC. Polyvinyl chlo-
ride, a type of plastic material. When com-
busted, during its final incineration, PVC
releases toxic substances called dioxins.
■ POLYCYCLIC MUSK. Category of syn-
thetic musk present in modern fragrances
to replace traditional musk from animal ori-
gin. The polycyclic musk does not break
down easily in the environment. ■ RENE-WABLE MATERIAL. Material with a rate of
usage which does not exceed its natural
regeneration. ■ REDUCTION AT THE
SOURCE. Reduction of the production of
waste and pollutants at their points of ori-
gin. For packaging, this involves a reduction
of weight or volume. ■ SUSTAINABLY
MANAGED FOREST. Forest with a mana-
gement method and intensity that maintain
its biological diversity, productivity and
capacity to regenerate. It is able to satisfy
now and in the future all of its ecological,
economic and social functions. There are
several certification systems aiming to
ensure the sustainable development of
forests and the traceability of products
(FSC, PEFC). ■ TCO2EQ. Tons of carbon
dioxide equivalent. ■ TRACEABILITY.Possibility of tracing all the stages of the
manufacturing chain as well as the origin of
all the components of a given product.
Product traceability makes it possible, for
instance, to track the suppliers of raw mate-
rials, the places where the product was
stored, the various processes and equip-
ments used in its manufacture. ■ UNEP.United Nations Environment Programme.
■ VALORIZATION. The re-use, recycling,
incineration or any other action aiming to
obtain reusable materials or energy from
waste. ■ VOLUNTARY COMPENSATION
OF IRREDUCIBLE EMISSIONS. Our indus-
trial activities, like our daily consumption,
emit large quantities of greenhouse effect
gas that largely contribute to global war-
ming. Above and beyond the environmen-
tal projects to significantly reduce the CO2
emissions of our activity, there is an irredu-
cible part linked to the very activity of the
business. Yves Rocher is committed to a
voluntary compensation program to allow
for the financing of sustainable develop-
ment projects in Southern countries.
GLOSSARY
S
E-CITOYEN-UKV6.QXD 15/05/07 12:33 Page 19
1. A modern ecologist is:▲ Not me. Have you ever seen me
with daisies in my hair? My name’s not José Bové!
● I’ll start tomorrow… I’ll sell my4x4 and take showers insteadof baths.
■ Me, me, me! And everyoneshould be one.
2. I go to the market on a coldJanuary day. I buy: ▲ Already washed salad packaged
in a plastic bag. ● Organic apples to make deli-
cious homemade applesauce. ■ Cherries and a mango from
Peru.
3. The anti-green action whichyou’re really not proud of? ▲ I take my car to go to the
butcher’s at the corner of my street.
● My entire wardrobe isn’t allorganic cotton yet.
■ I still don’t recycle my trash.
4. You get upset when:▲ Your boyfriend will only drink
bottles of mineral water. ● The 2 girls in front of you
throw their plastic cups on theroad without caring!
■ The girl next to you in themetro has the same socks asyou!
5. In your opinion, how manycar trips in France are under 1 km? ▲ 10%● 20%■ 25%
RESULTS:Question 1 : ▲ : 0, ● : 1, ■ : 2Question 2 : ▲ : 1, ● : 2, ■ : 0Question 3 : ▲ : 0, ● : 2, ■ : 1 Question 4 : ▲ : 2, ● : 2, ■ : 0Question 5 : ▲ : 0, ● : 2, ■ : 1
From 0 to 2.LIFE IS GREY! No, no, no, no, no!!!! Youhave to act now to start seeing green. It’s so muchbetter for you and for the planet! To do so, nothingcould be simpler: separate recycling from the trash,always keep a reusable shopping bag with you sothat it’s ready for use, turn off the faucet as youbrush your teeth, take a shower rather than a bath,walk or take public transportation instead of yourcar… Anyone can take these steps and so can you!You’ve got to take action. Are you convinced? Weare. You’ll need to work at it in the beginning, butyou’ll feel truly satisfied. Let’s fight for a new life!
From 3 to 6.LIFE IS… ALMOST GREEN! Notbad! You pay attention to the world around you.The planet needs protection. Our protection. Andyou are already helping. But you can do more! Bea smart consumer at all times: drive clean if youhave to drive, eat seasonal food, eat organic pro-duce, avoid leaving appliances in standby mode…The list goes on. You will get real satisfaction froma lifestyle that respects our dear Mother Earth.Keep up the good work!
From 7 to 10.LIFE IS NEON GREEN! Bravo. You arealready committed to an all-green planet. The pla-net needs all of us. So share all of your enthusiasm,energy and good advice with others. Mobilise thetroops! A humanitarian mission, a mission to savethe environment, active participation in an associa-tion to protect nature or an association that encou-rages eco-citizenship. You can also visit the sitecreated with and for nature lovers: www.lesvege-taliseurs.com. You can add your two cents andlearn great tips. A site that is ideal for you. You area welcome guest amongst the “vegetalisers”!
Pages 16-17INTERACTIONS
WE WANT YOUR OPINION!DO YOU HAVE QUESTIONS, COMMENTS, SURPRISES?
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Download the 2006 eco-citizen bulletin at www.yves-rocher.com
The eco-citizen bulletin No.2 is a publication by the Laboratoires de Biologie Végétale Yves Rocher (YR Laboratories of Botanical Biology), 56201 La Gacilly
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NATURE IS FRAGILE. WE HELP PROTECT IT EACH DAY.
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