e-business transformation: what’s next
DESCRIPTION
E-Business Transformation: What’s Next. Dr. Asya Rudkovskaya Managing Director Emerging Markets February 25 th , 2008, Israel. Agenda. E-business and Globalization. From Web 1.0 to Web 2.0 and beyond. Business Architecture. Innovation with Connectivity. Best Practices & Lessons Learned. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/1.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
E-Business Transformation: What’s Next
Dr. Asya Rudkovskaya
Managing Director
Emerging Markets
February 25th, 2008, Israel
![Page 2: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/2.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Agenda
E-business and Globalization
From Web 1.0 to Web 2.0 and beyond
Business Architecture
Innovation with Connectivity
Best Practices & Lessons Learned
![Page 3: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/3.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Global R&D
Trade
Evolution of E-Business = Globalization
Globalisation 1.0 (started 100’s of
years ago)
Globalisation of the corporate
brain: co-creation & talent
Global Manufacturing
Globalisation 4.0 (2006-beyond)
Globalisation 3.0 (1990’s)Globalisation 2.0
(1980’s)
![Page 4: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/4.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
The Future: Connecting People
NETWORKPEOPLE• 300,000+ users
• 10,000+web services
![Page 5: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/5.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
The Future: Connecting Devices
NETWORK
DEVICES• 1 million IP devices• RFID, sensors, etc.
![Page 6: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/6.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
The Future: Connecting Places
NETWORK
PLACES• Connect anywhere• Always on
![Page 7: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/7.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Future: Pervasive Connectivity
NETWORK
ExtendedExtendedEnterpriseEnterprise
ExtendedExtendedMobilityMobility
ExtendedExtendedInternetInternet
![Page 8: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/8.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Customer Experience is creating the next evolution of E-business
Commodities
Goods
Service
EconomicValue
Experiences
PricingPine & Gilmore, 1999
![Page 9: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/9.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Application Innovation: From Web 1.0 to Web 2.0
Passive consumers,subscription content
Peer production, co-creation, clip culture
Mass production, mass marketing, mass advertising
Personalised products, niche marketing, dynamic
advertising
Parallel channels Cross channel content;
mobile to web, TV to Mobile, IPTV
Supply chains basedon historical data
Consumer driven
supply chains
Command & Control business models
Collaborative Virtual business models
Transactions Interactions
1.0
![Page 10: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/10.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
NETWORKED INFRASTRUCTURENETWORKED INFRASTRUCTURE
CORE STORAGE
SECURITYWIRELESS
IPT
APPLICATIONS AND SERVICESAPPLICATIONS AND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMTE-LEARNINGBUSINESS PROCESSESBUSINESS PROCESSES
HR SALES
MANUFACTURING FINANCE
Business Architecture
![Page 11: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/11.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
NETWORKED INFRASTRUCTURENETWORKED INFRASTRUCTURE
CORE STORAGE
SECURITYWIRELESS
IPT
APPLICATIONS AND SERVICESAPPLICATIONS AND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMTE-LEARNINGBUSINESS PROCESSESBUSINESS PROCESSES
HR SALES
MANUFACTURING FINANCE
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Business Architecture
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
![Page 12: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/12.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
PRODUCTIVITY PLANE
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
OfficeOfficeHomeHome
PartnerPartnerCustomerCustomer
MobileMobile
ExpertsExpertsManagersManagers
EmployeesEmployeesGuestsGuests
DevicesDevices
X EnterpriseX Enterprise
X FunctionalX Functional
FunctionFunction
DepartmentDepartment
TaskTask
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Business Architecture
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
![Page 13: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/13.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Business Architecture : Balance
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
UNCOORDINATED INVESTMENTS
LEAD TO IMBALANCE
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
![Page 14: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/14.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Business Architecture : Sequence
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
1
32
![Page 15: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/15.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Business Architecture: Hyper-Integration
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
HYPER-INTEGRATION
Increased Revenues,Increased Revenues,Decreased Costs,Decreased Costs,
Better Agility & QualityBetter Agility & Quality
![Page 16: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/16.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Task
Department
Employees
Managers
ExpertsPartnerHome
Office
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Cisco Early Boom: Grow Faster
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
Achieved Rev/Emp of $650K
Achieved Rev/Emp of $650K
• Every office connected
• Converged IP network
• Client-funded model • Self-service approach
• Single ERP
• Self-service applications
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
![Page 17: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/17.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Task
Department
Employees
Managers
ExpertsPartnerHome
Office
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Cisco Late Boom: Enter New Markets
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
• Connect partner ERP systems directly to Cisco
Increased Rev/Emp to over $700K
Increased Rev/Emp to over $700K
• Scale for new markets
• Every employee home connected to company Intranet
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
![Page 18: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/18.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Task
Department
Employees
Managers
ExpertsPartnerHome
Office
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Cisco Recovery: Realign Resources
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
Function
X-functional
Generated pre-tax profit of over $1B/QGenerated pre-tax
profit of over $1B/Q
• Improve customer data and reporting quality
• Renew ERP foundation for future web-services
• Work anywhere with IP-Telephony + Wireless
• Consolidate telephony and storage resources
• Out-tasking• Business Councils +
Business Process Initiatives (BPOC)
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
Guests
![Page 19: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/19.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Cisco Buildout: Growth and Profitability
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
WORLD’S MOSTPRODUCTIVE
TECH EMPLOYEES
Target:$1M per employee
![Page 20: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/20.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
A whole new level of Interaction: TelePresence
![Page 21: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/21.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Hyper-Integration
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
Governance
Data Integrity
Technology Roadmap
![Page 22: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/22.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
NETWORKED INFRASTRUCTURENETWORKED INFRASTRUCTURE
CORE STORAGE
SECURITYWIRELESS
IPT
APPLICATIONS AND SERVICESAPPLICATIONS AND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMTE-LEARNINGBUSINESS PROCESSESBUSINESS PROCESSES
HR SALES
MANUFACTURING FINANCE
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Is Your Business Architecture Ready?
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
![Page 23: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/23.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
![Page 24: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/24.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
![Page 25: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/25.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Waves of E-Business Transformation
Wave 1
Wave 2
Wave 3
E-CommerceEmployee Self-ServiceCustomer Care Support
E-CommerceEmployee Self-ServiceCustomer Care Support
Virtual ManufacturingVirtual CloseVirtual ManufacturingVirtual Close
E-Sales E-LearningE-HubE-Engineering & SCM
E-Sales E-LearningE-HubE-Engineering & SCM
Wave 4 Web 2.0 and beyond…Web 2.0 and beyond…
![Page 26: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/26.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Case Study: Automotive Challenge
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
• Limited online HR
• Basic web apps
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
• Separate purchasing • Diverse product devt
• No enterprise interconnectivity
HYPER-INTEGRATION
HYPER-INTEGRATION
Department
Experts Office
![Page 27: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/27.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
BUSINESS PROCESSESBUSINESS
PROCESSES
MANUFACTURING
HR SALES
FINANCE
Case Study: Automotive Gains
APPLICATIONSAND SERVICESAPPLICATIONSAND SERVICES
ERP E-SALES
SUPPLY CHAIN MGMT
E-LEARNING
• 300k workers online• E-learning, e-HR• E-meetings, chat
• IP comms pilots• IP video pilots
• Global procurement• Design cycle halved• New products up
NETWORKEDINFRASTRUCTURE
NETWORKEDINFRASTRUCTURE
CORESTORAGE
SECURITYWIRELESS
IPT
Function
Partner
Managers
![Page 28: E-Business Transformation: What’s Next](https://reader036.vdocuments.us/reader036/viewer/2022062809/56815861550346895dc5bd03/html5/thumbnails/28.jpg)
© 2007 Cisco Systems, Inc. All rights reserved.
Virtualization underway…
Processor Pool
Storage Pool
RDMA
Services Virtualization
Services Virtualization
Resources Virtualization
Balances Services with Resources
Services AvailableEverywhere, Always