e business
DESCRIPTION
introduction to E-Business basics for beginnersTRANSCRIPT
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Creating a Winning E-BusinessSecond Edition
Understanding E-Business
Chapter 1
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Learning Objectives
Discuss e-business basics
Describe the Internet and World Wide Web
Discuss the role of e-business in the global
economy
List e-business advantages and disadvantages
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Learning Objectives (continued)
Explain e-business value chains and value
activities
Identify e-business models
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E-Business Basics
E-commerce – Process of buying or selling goods or services across a telecommunications network
E-business – Widest spectrum of business activities using Internet and Web technologies
Many technologies facilitate e-business– Electronic funds transfer (EFT)
– Electronic data interchange (EDI)
– Internet / World Wide Web
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The Internet andWorld Wide Web
Network – Group of two or more computers
– Linked by communication media• Cable• Telephone lines• Wireless connections
Networks servers– Give users access to shared network resources
– Printers, files, telecommunication lines
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The Internet andWorld Wide Web (continued)
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The Internet andWorld Wide Web (continued)
Internet– A worldwide public network that connects private
networks
– Originated in the late 1960s as ARPANET
– Managed by the National Science Foundation in the 1980s and early 1990s as NSFnet
– Connected colleges, universities, and research centers
– Commercial activity was prohibited until 1991
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The Internet andWorld Wide Web (continued)
Internet (continued)– Replaced by commercial high-speed
telecommunications backbones in 1995• Individuals and SMBs connect via an Internet
Service Provider (ISP)• Large businesses, colleges, and universities may
have direct connection
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The Internet andWorld Wide Web (continued)
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The Internet andWorld Wide Web (continued)
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The Internet andWorld Wide Web (continued)
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The Internet andWorld Wide Web (continued)
World Wide Web (Web)– A subset of the Internet– Built on the concept of hypertext– System of linked pages called Web pages– Related Web pages are called a Web site– Viewed in a Web browser– Stored on Web servers
Millions of people around the world access the Internet and Web daily
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E-Business and theGlobal Economy
Widespread linking of individuals and businesses has changed global economy– Time and space are no longer limiting factors
– Business value of information is greater
– Information is more accessible
– Traditional intermediaries have been replaced by new types of intermediaries
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E-Business and theGlobal Economy (continued)
Buyers are growing more powerful Internet and Web access has changed
buyers expectations– Information on competing products
– Transaction speed and convenience
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E-Business and the Global Economy (continued)
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E-Business and theGlobal Economy (continued)
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E-Business and theGlobal Economy (continued)
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E-Business and theGlobal Economy (continued)
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E-Business and theGlobal Economy (continued)
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E-Business and theGlobal Economy (continued)
Value chain or value network– Activities involved in the production of goods
or services
– Internet and Web technologies facilitate value chains and networks
• Improve communication• Improve transaction speed
Internet and Web access allows businesses to rethink their value chains
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E-Business and theGlobal Economy (continued)
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E-Business and theGlobal Economy (continued)
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Business models– How a company conducts business in order to
generate revenue
– Widespread access to the Internet and Web allows companies to adapt old models and create new ones
E-business models are often categorized by type of customer
E-Business Models
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E-Business Models (continued)
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Business-to-consumer (B2C)– Retail sales (e-retail) including airline tickets,
entertainment venue tickets, hotel rooms, stock purchases, diet and fitness programs
Brick-and-mortar companies are moving to brick-and click companies– Sears, Best Buy, Barnes & Noble, the Gap
Pure-play e-retailers and catalog merchants– Amazon.com, eBags, Harry and David
E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
Business-to-business (B2B)– Businesses selling to other businesses
– Online stores, such as Office Depot, Staples
– Internet and Web technologies• Web hosting• Web design• Hardware and software• Consulting
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E-Business Models (continued)
Business-to-business (B2B) – Online trading communities for vertical markets
– Exchanges, aggregators, auctions• Virtual marketspaces for buyers and sellers• Elance, ATLA Exchange, Business.com,
HedgeHog
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E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
Business-to-government (B2G)– Businesses provide a marketspace for other
businesses and government agencies
– Bidmain, B2GMarkets
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E-Business Models (continued)
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E-Business Models (continued)
Consumer-to-consumer (C2C)– Consumers sell or exchange products and
services directly with other consumers
– Auctions, online classified ads, expert information exchanges
• eBay, American Boat Listing, TraderOnline.com, AllExperts
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E-Business Models (continued)
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E-Business Models (continued)
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E-Business Models (continued)
Consumer-to-business (C2B)– Reverse auctions in which a single consumer
names his or her own price for products or services
– Consumer’s offer made to multiple businesses, which can accept or decline offer
– Priceline.com
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E-Business Models (continued)
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Chapter Summary
E-business – Conducting a broad spectrum of business activities over a telecommunications network
Internet – A worldwide public network that connects private networks
World Wide Web – A subset of the Internet Time, space, and geographic location no longer
limiting factors
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Chapter Summary(continued)
Buyers are growing more powerful Businesses are rethinking their value chains Business model – The way a company conducts
its activities in order to generate revenue Businesses are adapting old business models
and creating new ones E-business models – B2C, B2B, B2G, C2C, C2B