e-biz forum 2002 e-business forum may 16, 2002 steve relyea vice chancellor – business affairs...

E-Biz Forum 2002E-Biz Forum 2002

E-Business Forum

May 16, 2002

Steve RelyeaVice Chancellor – Business AffairsUniversity of California, San Diego


This Morning’s Session

• A Brief Reminder of Architecture

• An Update on Progress

• Lessons Learned


Drivers & Assumptions

• Unprecedented Growth of Enrollments: 65,000 More Students

• Admin Resources Will Not Increase In Proportion to Campus Growth

• Increase in Complexity of Fed & State Relationship


• On May 14, 2002, California Budget Released for 2002/03:– $24 Billion Shortfall, out of $80 Billion Total Budget– Cut of $162 Million to Univ. of California

• Programmed Univ. of California Growth Will Happen

• No Increase in Fees for 8th Consecutive Year

What Has Changed?


Page 7 of ReportPage 7 of Report

A New Business Architecture for UC



Integration of business Integration of business transactions with policies, transactions with policies,

guidance, and trainingguidance, and training



of ReportPage 7 of Report

Establish UC as a Establish UC as a competitive employer and competitive employer and provide staff the tools to provide staff the tools to

succeedsucceed




Redesign Processes to Redesign Processes to facilitate getting work facilitate getting work

done rather than cover all done rather than cover all potential transactionspotential transactions




Authenticate, authorize, Authenticate, authorize, provide effective toolsprovide effective tools





Employ emerging Employ emerging standards to improve standards to improve integration of financial integration of financial

datadata




Embed performance metrics Embed performance metrics into the way UC conducts its into the way UC conducts its

business and strengthen business and strengthen financial controlsfinancial controls


• Campus Portal Development (SNAP, MyUCDavis, Blink, e-Berkeley, My.UCLA, etc.)

• Content Management Software Vendor Selection Underway

• Common Authentication / Authorization Software Vendor Selection Underway

• Multi Campus Collaboration to Develop Directory Standards

• Explore role of Web Services, XML, cXML

Current NBA Initiatives: Infrastructure


• KPMG Study on e-Procurement Strategies

• First Campus Implementation: UCLA

• Identification of top Commodity Groups, University-wide Strategic Sourcing Initiative

• Reviewing Best Practices at Institutions

Current NBA Initiatives: e-Procurement


• KPMG Study on HRIS, Develop Pilot at UCB

• Development of Streamlined Web-Based Travel Processes at Campuses

• Workload Reduction Pilot, Performance Metrics

• Cost Sharing and Other Streamlined Research Support Processes at Campuses

Current NBA Initiatives: Processes


• Campus initiatives using NBA principles as catalyst for streamlining service delivery and moving applications to the Web, e.g.– UC Davis (www.nba.davis.edu)– UC Santa Cruz (www.nba.ucsc.edu)

• AVC NBA Forum to pursue University-wide opportunities for policy / process simplification

Current NBA Initiatives: Processes


• e-Recruitment Projects at Various Campuses

• New Exit Interview Processes

• Staff Training Initiatives at Campuses

• UC Leadership / Supervisory Training Development

Current NBA Initiatives: People


• Indiana University

• University of Delaware

• Arizona State University

• University of Washington

• University of Texas, Austin

NBA Best Practices


• Single Campus Initiatives are Easier than Multiple Campus Initiatives

• A Portal (By Itself) is Not the Answer

• Shift Thinking from Static Web Model

• Content is King

Lessons Learned


• Content Owners

• Web Masters

• P/P Experts vs. Communicators

• CFO/CIO Partnership

Changing Roles:

Lessons Learned


• Resources & Competing Priorities

• Integration / Common Standards Across Organizations

• Exposure of Broken Processes

• Your Best Employees Will Not Tolerate Less

Lessons Learned


http://uc2010.ucsd.eduObtain The Full Report at...

Thank You

Copyright Regents of the University of California 2002. This work is the intellectual property of the author. Copyright Regents of the University of California 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of copyright statement appears on the reproduced materials and notice is given that the copying is by permission of

the author. To disseminate otherwise or to republish requires written permission from the author.the author. To disseminate otherwise or to republish requires written permission from the author.

e-biz forum 2002 e-business forum may 16, 2002 steve relyea vice chancellor – business affairs...

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