e-badging system airport identity management … system airport identity management system ... user...

QuantumSecure,Inc.•100CenturyCenterCt.,Suite800•SanJose,CA95112

TrainingGuideAuthorizedSignatory(AS)- SIDA

(Ver2.1)

ForAviation

E-Badging SystemAirport Identity Management System (E-BADGING)

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ThismodulewillexplainhowtoutilizetheAuthorizedSignatory(AS)Portal.

ASTrainingGuide


Prerequisites:

EmployeemusthaveanActiveBadgefortheEmployerEmployerOnBoarded

EmployeeAssignedASPrivilegeEmployeehasPassedASTraining

EmployeeAssignedasAStoEmployer

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ASTrainingGuide

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• ThefollowingactivitiescanbeperformedbyanAuthorizedSignatoryusingthefollowingASportaltabs:

• ASDashboard• Employees

– InitiateEmployeeApplication/Enrollment– Cancel EmployeeApplication– BadgeSuspension &RequesttoRe-Instate– RequestEmployeeTermination– ReportEmployeeLost/StolenBadge– InitiateEmployeeBadgeRenewal– RequestEmployeeRe-Badge– ConductBadgeAudits– RequestNewAccessLevel

• TemporaryPass (TVP)• InfractionManagement (ReadOnly)• VehicleManagement (ReadOnly)• Employer (ReadOnly)• AppointmentScheduler (FutureUse)


ASTrainingGuide

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ASSign-On

ThisistheASSign-OnScreen:

Ø Startthebrowser(IE,ChromeorFirefox)Ø Navigate totheURL:

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ASDashboard

ListofTrustedAgent(AS)Dashboarditems:

*ACCESSLEVELAPPROVED*ACCESSLEVELDENIED*APPLICATIONAPPROVEDBYPM*APPLICATIONDENIEDBYPM*APPLICATIONDRIVINGPRIVILEGEDENIED*APPLICATIONORBADGETERMINATED*APPLICATIONPURGED*APPLICATIONREQUIRESPMAPPROVAL*APPLICATIONSECURITYCHECKSCOMPLETED*APPLICATIONSUBMITTED,PENDINGVISIT1*AWAITINGCBTCOMPLETION*BADGEAPPLICATIONPURGINGIN15DAYS*BADGEAUDITINITIATED*BADGEEXPIREDORDEACTIVATED,RETURNTOBADGEOFFICE*BADGEEXPIRESWITHIN15DAYS*BADGEEXPIRESWITHIN30DAYS*BADGEEXPIRESWITHIN60DAYS*BADGEINFORMATIONCHANGED,REBADGEREQUIRED*BADGELOST/STOLEN*BADGEREADYFORISSUE*BADGERETURNED*BADGESUSPENDED*BADGESUSPENSIONEXPIRESWITHIN7DAYS

*CUSTOMSSEALAWAITINGVISIT*CUSTOMSSEALREQUESTHASBEENAPPROVED*CUSTOMSSEALREQUESTHASBEENDENIED*CUSTOMSSEALREQUIRESINTERVIEW*CUSTOMSSEALSUSPENDED/TERMINATED*DRIVERSLICENSEEXPIRINGWITH30DAYS*FINGERPRINTINGCOMPLETE,AWAITINGADJUDICATION*FINGERPRINTINGCOMPLETE,AWAITINGSECURITYCHECKS*FINGERPRINTINGCOMPLETE,INTERVIEWREQUIRED*NOTSUBMITTEDAPPLICATIONPURGINGWITHIN7DAYS*SAFETYANDSECURITYINFRACTION(BADGEHOLDER)*SAFETYANDSECURITYINFRACTION(EMPLOYER)*STA- DONOTISSUE*STARETURNEDREJECTED*TVPBACKGROUNDCHECKSAPPROVEDTVPBACKGROUNDCHECKSDENIED*TVPBACKGROUNDCHECKSINITITIATED

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ASDashboard

PersistentSAFELinks:1

1. PersistentSAFELinks:ChangePassword:LinktochangeyourpasswordatanytimeLogout: LogOffyourSAFEsessionAbout: BasicinformationregardingtheSAFEsoftwareHelp: AccesstotheSAFEhelpsubsystemUserDocumentation:SpecificdocumentsprovidedbytheMassportSecurityBadgingOffice

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ASDashboard

ThisistheAuthorizedSignatoryDashboard:

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1. QuickLinks:LinkstodirectASquicklytovariousareaswithintheASPortal

2. Count:Showsthe#ofactions(byType)forAuthorizedSignatoryreview/action

3. Details:TheindividualdetailspertainingtothespecificDashboarditem

4. Click“Review/Remove”todirectlyaccesstherecord

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QuantumSecure,Inc.•100CenturyCenterCt.,Suite800SanJose,CA95112

ExplanationofBadgeStatuses:

BadgeStatuses

Badge/ApplicationStatus Explanation PriorStatusEqualsActive Badgeisactiveandoperatesdoors Pending,SuspendedCancelled Applicantand/orASdecidestheydonotwantthebadge PendingDamaged TrustedAgentreplacesabadgefordamage ActiveDenied FBI,TSA,MSP,CBP,TAand/orPMdenyissuanceofa

badgePending

Inactive Badgeispermanentlydeactivatedbutnotyetreturned ActiveLost Badgeislost ActiveNotSubmitted Newapplicationhasbeencreatedbutnotyetsubmitted --Pending Badgeapplicationhasbeensubmittedandisawaiting

processing/issuanceNotSubmitted

Rebadge Badgeremainsactiveandanewapplicationhasbeengeneratedinresponsetoarequestfornameorprivilegechange

Active

Renew Badgeremainsactiveandrenewalapplicationhasbeengenerated

Active

RenewAuthorized Notused- willberemoved(BT1594) --Returned BadgehasbeenreturnedtotheBadgeOffice Active,Inactive,Lost,

StolenStolen Badgehasbeenstolenandapolicereporthasbeenfiled Active,LostSuspended Badgedoesnotoperatedoors,butisstillconsidered

activebyTSCandbackgroundchecksremainactiveActive

¬†

InitiateEmployeeApplication/Enrollment

Prerequisite:

None*

QuantumSecure,Inc.•100CenturyCenterCt.,Suite800•SanJose,CA95112 10


ToenrollanewEmployee:

EmployeeEnrollment

1. NavigatetotheEmployee Tabtobegintheprocess

2. FilterSearch:RefinetheSearchresultsusingtheLastName.FirstNameandDoB orSSANfields

3. Search:PressthisbuttontosearchfortheEmployee

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RECOMMENDATION:AlwayssearchfortheEmployeefirstbyusingLastName,FirstNameandDateofBirthorSSANtoseeiftheyalreadyexistinSAFE

UPIDthisistheUniquePersonalIDentifier usedbySAFEtoconsolidatealloftheinformationunderonespecificnumber– regardlessoftheAirportsorEmployersthatmayhavebeenemployedbyinthepast

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ToenrollanewEmployee(Con’t)

EmployeeEnrollment

4. Note:Since”NoRecords”existfortheAStoselect,Press theAdd buttonbegintheprocesstocreateanewEmployeeApplication

4Note:Iftheindividualdoesappearonthetopsegmentofthescreen,thenselectthatrecordandbegintheprocesstoaddanewEmployeeApplication

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EmployeeEnrollment

5. Input:EntertheFirstName,LastNameandeithertheDoB orSSAN– iftheidentityexistsanywhereinSAFE,thepop-upmessagewillappearandallowyoutore-usetheexistingbiographicaldata

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EmployeeEnrollment

6. Selectthematchingrecord(IFAPPLICABLE)topre-loadthebiographicalbycheckingtheCheckBoxandpressingthe“PULLTHEINFORMATIONWITHEXISTINGRECORD”**OR**SelecttheCancel buttontoinputnewbiographicaldataforanew/differentIdentity.

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EmployeeEnrollment

Generaltab

Note:thisistheresultofselectingthematchingrecordandpre-loadingtheknownbiographicaldatafromSAFE.

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EmployeeGeneralTab:

EmployeeEnrollment

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TheGeneralTab has(3)Sections:1. GeneralDetails2. AddressDetails3. PhysicalDetailsFillinallmandatorydataFields(BOLDBLUE font)

4. IfthisEmployeeisforaSubcontractor,thenthe“ContractNo.”mustbeselectedandthepresstheAddbutton

5. TheSaveasDraftbuttonmaybeusedtostoreapartiallycompletedApplication– theASmayreturnatafuturetimetocompletetheSubmissionprocess.

Note:OnceFirstandLastNameareentered,Usercansaverecordindraftmodeandreturntorecordatalaterdate.RecordswillnotbesubmittedtotheSBOuntilallmandatoryfieldsarecompletedA. PresstheAlias buttonifthe

ApplicanthasanyPreviousNames

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EnterPreviousNames:

EmployeeEnrollment

Inputuptothree(3)previousnamesfortheApplicant- thenpress theApply buttontostorethenames

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EmployeePrivilegesTab:

EmployeeEnrollment

Step4.OnceCompleteclickonSubmit.

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Note:ThestatusofanewEmployeeApplicationwillremainin“Draft”untilboththeGeneral&Privilegestabsarecompleted- thenthestatuschangesto“PendingSubmission”untiltheDocuments&DisqualifyingOffensestabsarecompleted

Note:OnlythePrivilegesconfiguredfortheselectedBadgeTypefortheEmployerTypewillbedisplayed.

6. Select theBadgeTypetobeassigned7. Press theAdd button8. Once badgetypeisadded,Usercanthenrequest

additionalPrivilegesasrequiredbyselectingandclickingtheAdd button

9. Check theboxifaPre-SIDATVPisalsoneeded(21-Day)10. Once complete,Press theSave button

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EmployeeDocumentsTab:

EmployeeEnrollment


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Note1:TheDocumentStatuswillbe“Pending”Note2:ThestatusofanewEmployeeApplicationwillremainin“Draft”untilboththeGeneral&Privilegestabsarecompleted- thenthestatuschangesto“PendingSubmission”untiltheDocuments&DisqualifyingOffensestabsarecompletedNote3: ThedocumentslistedherearetheonestheEmployeemustbringtoVisit1&2toconfirmtheiridentityandcitizenship

11. Select theDocumentType&NametobeusedduringVisit1&2totheAirportSBO

12. Input theappropriateidentifyinginformationfortheDocument

13. Press theAdd button14. PresstheSave buttontorecordthechanges

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EmployeeEnrollment


EmployeeDocumentsTab:(con’t)

TheEmployeeisrequiredtouseone(1)“Green”documenttoconfirmtheirCitizenshipstatusandone(1)otherdocumenttoconfirmtheiridentityattheSBOforVisit1&2

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EmployeeDisqualifyingOffensesTab:

EmployeeEnrollment

Step4.OnceCompleteclickonSubmit.Navigate totheDisqualifyingOffenses tab

EachoftheindividualquestionsmustbeansweredbytheNewEmployeeandrecordedbytheASonthisscreen.TheEmployeewillconfirmandsignthisformwhentheyarriveattheSBOforVisit1

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EmployeeDisqualifyingOffensesTab:(con’t)


15. Press theSavebuttonthistime.

Note1:The“IDecline”&“IAccept”buttonsaredisabledatthistime– thisdecisionismadeontheTouchScreenduringVisit1

ThestatusoftheApplicationnowchangesto“Pre-Enrolled”

EmployeeEnrollment

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SubmitApplicationtoAirportSBO

16. SubmittheApplication -WhentheinformationontheGeneral,Occupation,Privileges,Documents&Disq Offenses tabsarecomplete,thenpresstheSubmit button

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EmployeeEnrollment

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SubmitApplicationtoAirportSBO(Con’t)

EmployeeEnrollment

15. EnterAssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.16. Acknowledge/CertifyyourroleastheASbyClickingeachoftheCheckBoxes17. Press the“AuthenticateandSubmit”buttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

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EmployeeEnrollment

1.OnceEmployeeis“Pre-Enrolled”theASwillhaveaccesstotheadditionaltabs(e.g.Training,AccessLevels,AccessCards&ReviewandPrint)

2.Employeewillalsohavea“Pre-Enrolled”Status,denotedintheupperleftcorner.

EmployeeEnrollmentVerification

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EmployeeEnrollment

3. Navigate totheAccessCards tab4. VerifythatthenewCardStatus =

“Pending”

EmployeeEnrollmentVerification

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AutomaticCancellationofBadgeApplication

Note:• IfaBadgeAppisnot"Submitted"toSAFEwithin(14)daysbythe

TA/AS/HR- theBadgeAppwillbeCancelledo UNLESSBadgeAppsubmittalisdueto“Renew/Rebadge”- thenit

willbeCancelledontheExpirationDateoftheActiveBadge- OR-(14)days- whicheverisless

• OncetheSTA&CHRCresultsare"Pass",theapplicanthasXX daystocompletetraining,Visit2andpick-upthebadge- otherwisetheBadgeAppisCancelledo BOSis(45)dayso ORH/BEDare(30)days

• Applicantmustpickupthebadgewithin(90)daysofthe"Submitted"datebytheTA/AS/HR- otherwisetheBadgeAppisCancelled

EmployeeEnrollment

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ScheduleVisit1forEmployeewithAirportSBO

EmployeeEnrollment

Navigate toQuickLinks(MySAFE ->MyLinks)1. Expand section“APPLICATIONSUBMITTED,PENDINGVISIT1” ontheASDashboard2. Select: ChecktherecordtobedisplayedbypressingtheReview button

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CancelEmployeeApplication

Prerequisite:

CurrentApplicationinprocessbutnotcompleted



CancelEmployeeApplication:


1. EmployeeTab:PresstheEmployeeTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchyourEmployees

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TocancelanEmployeeApplication(Con’t)


4. Select:ClickontheappropriateUPID(underlinedinBlue)toaccesstheEmployeeApplication

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TocancelanEmployeeApplication(Con’t)


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1. Select:ChecktheboxfortheEmployeeApplicationtobecancelled

2. Review:EnsuretheCardStatusis“Pending”&“PendingApproval”

3. Change:CardStatusaboveto“Cancelled”

4. Press theUpdate button5. Press theSave buttontorecordthe

change

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Prerequisite:

EmployeewithanActiveBadge

BadgeSuspension&RequesttoRe-Instate



ToRequestSuspensionofEmployeeBadge:

Suspend/Re-InstateEmployee

1. Select:ClickonEmployeesTab

2. Enter:Enter“LastName”and/orotherfieldstosearchfortheEmployee.

3. Select: ClickonSearch

4. Select:ClickonthetheUPIDtoopenEmployeerecord

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ToRequestSuspensionofEmployeeBadge:(Con’t)

5. NavigatetotheAccessCardTab

6. Select:ChecktheboxnexttotheActiveBadgefortheEmployee.

7. Enter: TheSuspensionStart&EndDates- OR–theSuspensionStartDateandthelength(e.g.Days,Weeks,etc)

8. Press theUpdatebutton

9. Press theSavebutton

Note: AfterScheduledJobhasrun,Badgewillchangeto“Suspended”status

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ToRequestRe-InstatementofanEmployeeBadge:

Navigate toQuickLinks(MySAFE ->MyLinks)1. Expand section“BadgeSuspensionExpireswithin7Days” ontheASDashboard2. Select: ClickontheRe-Instatelinktoaccesstherecord

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ToRequestRe-InstatementofanEmployeeBadge:(Con’t)

1. Navigate totheAccessCardstab

2. Select: ChecktheboxfortheSuspendedBadge

3. Select: Changethestatusofcardto“Re-Instate”

4. Press theUpdate Button5. PresstheSave buttontorecord

thechangeNote:ThisactionwillforwardtherequesttotheAirportSBOforapproval

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Prerequisite:

ActiveEmployeewithinSAFE

RequestEmployeeTermination



EmployeeTermination

1. EmployeeTab:PresstheEmployeeTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchEmployees

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ToTerminateanEmployee:

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4. Select:PresstheunderlinedBlueUPIDnumberonthelefttobegintheprocessofterminatinganEmployee

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EmployeeTermination

ToTerminateanEmployee:(Con’t)

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Review:VerifytheinformationontheGeneraltabisfortheEmployeetobeTerminated

EmployeeTermination


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ToterminateanEmployee:(Con’t)

1. NavigatetotheOccupationtab

2. Select: ClickontheActiveoccupationtodisplaythedataonthetopportion

3. ChangetheStatusto“Terminated”

4. PresstheUpdatebutton

5. Press theSavebuttontorecordthechange

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Note:IftheOccupationislaterrevertedbacktoActive,aNewBadgeApplicationworkflowwillbeinitiated

EmployeeTermination

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6. Note:OncethechangehasbeenSaved,theOccupationstatusischangedto“PendingTermination”awaitingapprovalbytheAirportSBO

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EmployeeTermination


Note:OncetheEmployeehasbeenTerminatedbytheAirportSBO,theASwillreceiveanE-mailremindingthemtoreturntheTerminatedEmployee’sBadge

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Prerequisite:

EmployeewithActiveBadge

ReportEmployeeLost/StolenBadge



Lost/StolenBadge


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ToReportaLost/StolenEmployeeBadge:

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ToReportaLost/StolenEmployeeBadge:(Con’t)

Lost/StolenBadge

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Review:VerifytheinformationontheGeneraltabisforthecorrectEmployee

EmployeeTermination


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1. Navigate:ToAccessCards tab

2. Select: ChecktheboxfortheActivebadge

3. Select: Changethestatusofcardto“Lost”or”Stolen”

4. Press theUpdate button5. Press theSave buttonto

recordthechange

Note: Oncethechangeis“Saved”,thenewBadgeApplicationiscreatedina“NotSubmitted”status

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CAUTION:OncestatushavebeenselectedandSAVED,changescannotbereversed


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Prerequisite:

EmployeewithActiveBadgeExpiringwithinthenext30– 60days

InitiateEmployeeBadgeRenewal



EmployeeBadgeRenewal

ToRenewanActiveEmployeeBadge:

1. Navigate toDashboard(MySAFE ->MyLinks).2. Expand section‘BADGEEXPIRESWITHIN60DAYS’ underDashboardSummarysection3. Pressthe Renew todirectlyaccesstherecord

**OR**PresstheDoNotRenew ifthebadgeisnottoberenewed– thiswillterminatethebadgeupon

reachingtheExpirationDate– theexpiredbadgemustbereturnedtotheBadgingOffice

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ToRenewanActiveEmployeeBadge:(Con’t)

Note:IftheBadgeisnotrenewedbetween30– 60daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN60DAYS’dashboardto ‘BADGEEXPIRESWITHIN30DAYS’dashboard.

IftheBadgeisnotrenewedbetween15– 30daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN30DAYS’dashboardto ‘BADGEEXPIRESWITHIN15DAYS’dashboard.

IftheBadgeisnotRenewedbetween0– 15daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN15DAYS’dashboardto ‘APPLICATIONORBADGETERMINATED’dashboard.

CAUTION:OnceabadgehasExpired,itwillbeTerminated.ThestatusforthisbadgecannotberesettoActive.

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General tab

ReviewtheEmployeedemographicinformation–

Ifanychangesarerequired,enterthemandthenpressSave

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1. Navigate totheReview&Printtab

2. Select: TheapplicationfortheActiveBadge

3. Select:Click “RenewEmployeeApplication”buttontostarttheRenewApplicationprocess

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4. Navigate totheAccessCardtab5. Validate Activebadgeissetto“Renew”andtheRenewalbadgeissetto“Not

Submitted”

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6. Navigate totheDocumentstab7. Select:Selectthe“NotSubmitted”Applicationrecordfromdropdownfield‘Badge/

Application’8. Verify:thesamesetofdocumentsassignedforthecurrentlyActivebadgeareshownin

“Pending”statusfortheRenewalApplication

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9. Navigate totheDisqualifyingOffensestab10. Select: theBadge/Applicationvalue“NotSubmitted”11. Update: theindividualanswerstoeachquestion12. Select: PresstheSave button

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13. WhentheinformationontheGeneral,Occupation,Privileges,Documents&Disq Offenses tabsarecomplete,thenpressthe“Submit”button

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14. EnterAssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.15. Acknowledge/Certify yourroleastheASbyClickingeachoftheCheckBoxes16. PresstheAuthenticateandSubmitbuttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

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Notes:

a) NewbadgeApplicationstatusisupdatedto“Pending”statusfrom“NotSubmitted”statusontheAccessCardtab

b) ForindividualsbadgedatLoganunderaMassportsponsoredcontract- TaskiscreatedforPMtoApprovetheBadgeRenewalpriortosendingtheBadgeHoldertotheSBOforBadgeRenewal(Visit1)


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Prerequisite:

EmployeewithActiveBadge

RequestEmployeeRe-Badge



WhyRe-Badge?

Notes:

Are-badgeofanActivebadgewillberequiredwheneveroneofthefollowingoccurs:a) TheisachangeineithertheFirstorLastNameoftheBadgeholderb) APrivilegewithanicondisplayedonthebadgeisaddedorremovedc) ThereisachangeinthenameofeithertheSponsorortheEmployerofthe

Badgeholder

EmployeeRe-Badge

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EmployeeRe-Badge


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ToRequestanEmployeeRe-Badge:

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ToRequestanEmployeeRe-Badge:(Con’t)

EmployeeRe-Badge

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EmployeeRe-Badge

Review:VerifytheinformationontheGeneraltabisforthecorrectEmployee

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31. NavigatetoPrivileges tab2. Select: TheActivebadgefrom

theBadge/ApplicationDropdown

3. Select: The“CustomsSealBlack”Privilege


Situation:NeedtoaddaCBPSeal- BlacktoanexistingActivebadge

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Approve/DenyCBPSealRequest

DefinitionofRed&BlackCustomsSeals

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DEFINITION OF US CUSTOMS AND BORDER PROTECTION SECURITY AREAS

In accordance with Section 122.181 of the U.S. Customs & Border Protection (CBP) Regulations, Subpart S (19 CFR 122.181), theterm “CBP Security Area” means the Federal Inspection Services (FIS) area which is designated for processing international passengers, crew, their baggage and effects arriving from or departing to foreign countries. The FIS area includes the aircraft jet-ways and ramp area, and other restricted areas as designated by the Port Director. The following describes applicable CBP Security Zones at Logan International Airport:

ZONE 1 – Encompasses the CBP hall including the jetways and aircraft’s when international passengers and/or crew are present. (Red seals required/black seals NOT authorized)

ZONE 2 – Encompasses the international ramp area. This includes thejetways and aircraft only after international passengers and/or crew have deplaned and cleared the jetway. (Red seals or black seals required)

With the exception of Federal, uniformed State and local law enforcement, and aircraft passengers or crew, all persons located at, operating out of, or employed by any airport accommodating international air commerce (including its tenants and/or contractors), must openly display an approved CBP seal issued by the CBP Security Enforcement Team Office.

If an employer or any of its employees, agents, or contractors fail to comply with any of the CBP Regulations applicable to the CBP Security Area at Logan International Airport, the principal and surety on the CBP bond may be held liable for liquidated damages in the amount of $1,000 per violation.


3. NavigatetotheDocumentstab

4. Notice thethree(3)requiredCBPdocumentshavebeencreatedandmaybeprintedfortheApplicantwillneedtocompletedandbringthemtotheCBPOffice

5. PresstheViewDocumentbuttontoview&printthepartiallycompletedform

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PrinttheCBPRequestForms(con’t):

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Review&PrinttheCustomSealsupportingdocuments



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Notes:

Therearethree(3)CustomformsthatarecreatedandstoredwithinSAFEtosupporttheCustomSealRequest:

1. theCustomSealRequestLetter2. theAuthorizationtoTransmitCHRCtoCBP3. theCustomSealApplication

AlloftheseformsarecreatedwithalloftheavailablebiographicalinformationwithinSAFE.TherewillbemissinginformationfieldsonseveraloftheformsthatwillneedtobeupdatedmanuallybytheEmployee/ApplicantontheprintedCBPFormpriortodeliveringthemtotheCBPOfficeduringVisit1@theSBO



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Review:Thenew“CustomsSealBlack”hasbeenaddedbelowinthe“PendingApproval”status

4. Press theSave button

ToRequestanEmployeeRe-Badge(Con’t)

EmployeeRe-Badge

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EmployeeRe-Badge

5. NavigatetoAccessCard tab

Review: ThenewBadgeislistedwiththestatusof“NotSubmitted”

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6. Navigate totheDocuments tab7. Select:SelecttheNotSubmittedbadgeApplicationrecordfromdropdownfield‘Badge

/Application’8. Verify:thesamesetofdocumentsassignedforthecurrentlyActivebadgeareshownin

“Pending”statusfortheNewApplication

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EmployeeRe-Badge

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9. Navigate totheDisqualifyingOffensestab10. Select: theBadge/Applicationvalue“NotSubmitted”11. Update: theindividualanswerstoeachquestion12. Select: PresstheSave button13. Select: PresstheSubmit button


EmployeeRe-Badge

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14. WhentheinformationontheGeneral,Occupation,Privileges,Documents&DisqOffenses tabsarecomplete,thenpressthe“Submit”button

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15. Enter AssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.16. Acknowledge/Certify yourroleastheASbyClickingeachoftheCheckBoxes17. Press theAuthenticateandSubmitbuttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

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EmployeeRe-Badge

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Notes:

a) NewbadgeApplicationstatusisupdatedto“Pending”statusfrom“NotSubmitted”statusontheAccessCardtab

b) ForindividualsbadgedatLoganunderaMassportsponsoredcontract- TaskiscreatedforPMtoApprovetheBadgeRenewalpriortosendingtheBadgeHoldertotheSBOforBadgeRenewal(Visit1)

TorequestanEmployeeRe-Badge(Con’t)

EmployeeRe-Badge

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Prerequisite:

BadgeAuditissuedbytheAirportSBO

ConductBadgeAudits



BadgeAudit

Toviewanyscheduledaudit:

1. Navigate toDashboard(MySAFE ->MyLinks).

2. Expand section‘BADGEAUDITINITIATED’ underDashboardSummarysection

3. Select:Click “Audit”todirectlyaccesstherecord

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ToConductBadgeAudit:

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BadgeAudit

ToConductBadgeAudit:(Con’t)

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4. Navigate toEmployees->AuditTasks

5. Select:Afterenteringanyfiltercriteria-Searchbuttontodisplayauditresults

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BadgeAudit


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6. Select:Click ontheappropriateTaskIdtodirectlyaccesstheaudit

7. Select:Clickthe“View/Edit”button

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EmployeeAudit

Generaltab:

8. Review: Thehighlevelinformationontheaudittobeperformed

9. Review:Total#ofBadgestobeaudited

10. Review:Total#ofBadgeauditscompleted


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BadgeAudit


11. Navigate toAuditBadgestabtoreviewdetailsoftheaudit

12. Click:onthecheckboxtoupdatetherecord

13. Click:the“Modify”buttontochangeanyinformation

**OR**14. Click:the“Markas

Completed”button15. Select:PresstheSave

buttonafterallupdatesarecomplete


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BadgeAudit

Ifthe“Modify”buttonwasselected,changethebadgestatustoeitherSuspendedorTerminated

16. Select:thecurrentOccupationstatusfromthedropdown

17. Select either“Suspended”or“Terminated”

18. Update:theSuspension/Terminationdates

19. Click:the“Update”buttontotorecordthechange

20. Click:the“MarkasCompleted”button onthenextscreen

21. Select:Pressthe“Save”buttonaftertheupdatesarecomplete


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Note:

WhentheSubmit buttonispressedfortheSuspended/Terminateditems:

TheaccessassociatedwiththeSuspended/TerminatedBadge(s)willbeimmediatelyupdatedto“Inactive”

– NOT whentheentireAuditiscomplete/submitted

Ifthestatusischangedto“Terminated”,thestatusofthebadgewillbechangedto“Suspended”andtheOccupationwillbesetto“PendingTermination”

ItisnotnecessarytocontacttheSecurityBadgeOffice


BadgeAudit

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BadgeAudit

Toaddorviewanyrelevantauditdocuments:

1. Navigate toDocuments2. Enter:thedescriptive

informationforthedocument

3. Click:the“Browse”buttonattachthedocumenttotheaudit

4. Click:theUpdatebutton

5. Select:PresstheSavebuttontosavethedocument(s)


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BadgeAudit

ToprovideanyadditionalNotesonaudit:

1. Navigate toNotestabtoaddanyadditionalcommentsfortheaudit

2. Click:theSavebuttonafterenteringanycommentsornotes


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BadgeAudit

Tosubmitthefinalandcompletedaudit:

1. NavigatetoEmployees=> AuditTasks=>AuditBadgestab2. Verifyalltasksaremarked“Completed”3. PresstheSubmit buttontosendthefullauditpackagetotheAirportSBO

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Prerequisite:

None*

RequestNewAccessLevel




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ToRequestaNewEmployeeAccessLevel

AccessLevel

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ToRequestaNewEmployeeAccessLevel(Con’t)

AccessLevels

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AccessLevels

5. NavigatetotheAccessLevels tab

6. Select theproperActiveBadgefromthe“Badge/Application”dropdown

7. EnterSearchcriteriabyenteringvalueintoName inthe“AreaInfo”section

8. Select: ClickonSearchButton

Note:SearchresultswillbedisplayedappropriatelyfortheOccupation/Employerchosen

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AccessLevels

9. SelecttheAccessLevels(door)toaddtotheBadgebyclickingonthe“Add”hyperlinktotheleftoftheName

10. Select: ClickonSave Button

Note:Recordwillbeaddedanddisplayedinthelowerpaneandstatuswillbein“Pending”state–awaitingAirportSBOApproval

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AccessLevels

Note:IftheAccessLevelRequestisAPPROVED bytheAirportSBO–therewillbeanotificationontheASDashboard– “ADDITIONALACCESSLEVELAPPROVED”

**OR**

Note:IftheAccessLevelRequestisDENIEDbytheAirportSBO– therewillbeanotificationontheASDashboard– “ADDITIONALACCESSLEVELDENIED”

TheAScanreviewthestatusoftheAccessLevelrequestbyviewingtheASDashboardforoneofthefollowingnotifications:

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Prerequisite:

None*

TemporaryPass(TVP)



TemporaryPass(TVP)Request

RequestTemporaryPass(TVP)

1. Navigate: totheTemporaryPass tab

2. Select: theNewTVPRequesttab

3. Select: theStart &ExpirationDate/TimeontheVisittab

4. Search: fortheEscortEmployer byclickingonthemagnifyingglassnexttoEscortEmployerfieldEscortemployersearchshoulddisplayalltheActiveemployerswithwhomASisassociated.SelectanemployerasEscortEmployer

5. Search: fortheEscortName.EscortNamewilldisplayalltheActiveEmployeesfortheselectedEmployer.SelecttheEscort

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TemporaryPass(TVP)Request(Con’t)


5. Search: fortheEscortName.EscortNamewilldisplayalltheActiveEmployeesfortheselectedEmployer.SelecttheEscort

Navigate: totheVisitortab

TwoOptions:

6. Add: newVisitorwithnoprevioushistory

OR6. Search: forVisitor

whohavepreviousTVPissuedbyAirport

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ToAddanewVisitor:

Selectthe“AddNew”buttonontheVisitortab:

1. Enter: therequiredinformation(Blue&Bold)likeVisitorName,CompanyName,DOB,IDDocument,etc.

2. Select:ifaTVTisrequiredinadditiontotheTVP,checkthisbox

3. Select: ClickonInvite button

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ADDNewVisitor

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Note: theVisitorinformationisaddedtothelowerportionofthescreen

IfmoreVisitorsaretobeincludedinthesameVisit,continuetoaddthemtothelowerportionofthescreenbeforesubmittingthefullVisit

ADDNewVisitor

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ToSelectapreviousVisitor:

1. Enter: thesufficientinformationtofilterthepreviousVisitorsselection

2. Select:PresstheSearchbuttontodisplaythepreviousVisitorsmatchingthefiltercriteria

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SelectPreviousVisitor

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3. Select: Clickonthe“Add”totheleftoftheVisitortobeselected

Note: theselectedpreviousVisitorwillappearontheupperandlowerportionofthescreenforfurtherinformation

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4. Enter: Remainingrequiredfields(Blue&Bold)fortheVisitor

5. Option: iftheVisitoralsorequiresaTVT,checkthisboxbeforesubmitting

6. Select:PresstheUpdate button

7. Select: PresstheSubmitbuttontoprocesstheTVPrequest

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Message: OncetheSubmitbuttonispressedthismessageisreturnedtotheAS

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Pre-SIDATemporaryPass(TVP)Requested



Note: aPre-SIDATVPcouldhavebeenautomaticallyrequestedwhentheBadgeApplicationwascreated

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Nextstepsintheprocess:

MSPreviewstherequest,conductsthebackgroundchecks,andapproves/deniestheTVP/TVTrequest

Ø TheTVPisissuedbySBOoratNorth/SouthGatesØ TVTsareonlyissued @North&SouthGatesØ RememberthattheVisitorisrequiredtobringtheproperidentificationdocumentsto

pickuptheirTVP/TVTØ IfaTVTisrequested– acurrentDriver’sLicenseandRegistrationismandatoryforpick-

up

BadgeAudit


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Prerequisite:

None*

InfractionManagement



Infractions

ToReviewanEmployee’sInfractions


1. Navigate toDashboard(MySAFE ->MyLinks).

2. Expand section‘SAFETYANDSECURITYINFRACTION[BADGEHOLDER]’underDashboardSummarysection

Note:ThiswillaccesstheEmployeeInfractionrecord

3. Expand section‘SAFETYANDSECURITYINFRACTION[EMPLOYER]’ underDashboardSummarysection

Note:ThiswillaccesstheEmployerInfractionrecord

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4. InfractionMgmt Tab:PressthisTabtobegintheprocess5. FilterSearch:RefinetheSearchresultsusingthesefields6. Search:PressthisbuttontosearchEmployees

ToReviewanEmployee’sInfractions(Con’t)

Infractions

TomanuallysearchfortheEmployer/EmployeeInfractionsHistory

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7. Select:PresstheunderlinedBlueCitationNoonthelefttoreviewtheInfractionhistoryforanEmployee

Infractions

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Infractions

ToreviewanEmployee’sInfractions(Con’t)

EmployeeTab

Review:thebiographicalinformationontheEmployee’sInfraction

Note: ThisinformationisDisplayOnly– noeditingisallowedfortheAS

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Infractions


CitationTab

Review:thesummaryinformationontheEmployee’sCitation


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Infractions


InfractionTab

Review:theindividualdetailsoftheEmployee’sInfraction(s)


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Prerequisite:

None*

VehicleManagement



1. VehicleMgmt Tab:PressthisTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchVehicles

ToReviewEmployerVehicles&VehiclePermits

VehicleManagement

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4. Select:PresstheunderlinedBlueRegistrationNumberonthelefttoreviewthedetailsforthisVehicle

ToReviewEmployerVehicles&VehiclePermits(Con’t)

VehicleManagement

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VehicleManagement

VehicleTab

ReviewtheinformationontheselectedVehicle

ThefieldsareViewOnly

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VehicleManagement

PermitTab

ReviewtheinformationontheselectedVehiclePermit


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Prerequisite:

None*

Employer



EmployerTab

Employer

ToviewASEmployer:

1. Navigate toEmployertab

2. Enter anyfiltercriteriatoreducethe#ofEmployersdisplayed

3. Select:Click “Search”button

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Employer

EmployerTab(Con’t)

4. Select: theEmployertoreviewbyclickingontheBlueUnderlinedName**OR**

5. Select: thecheckboxtotheleftoftheEmployerNameandthenpressthe“View/Edit”button

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Employer

GeneralTab

ReviewthebiographicdatafortheEmployer–

TheonlyeditablefieldsaretheMailingAddressfields–allothersareViewOnly


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Employer

ContactsTab

ReviewtheContactslistedinthelowerportionofthescreenfortheEmployer–



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Employer

DivisionsTab

ReviewtheaccessDivisionslistedinthelowerportionofthescreenfortheEmployer–



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Employer

AuthorizedSignatoryTab

ReviewtheASlistedinthelowerportionofthescreenfortheEmployer–



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Employer

VehiclePermitsTab

ReviewtheVehiclePermitslistedinthelowerportionofthescreenfortheEmployer–



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Employer

ContractsTab

ReviewtheContractslistedinthelowerportionofthescreenfortheEmployer–



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Prerequisites:

AppointmentScheduler

Ø Selectedlocation/workstationhasscheduledefinedØ Userswithaccesstoemailaccounttochecknotificationsentto

confirmtheirappointment




ADD/SearchforEmployeeScheduledAppointment

1. Navigate totheScheduler tab

2. Enter theinformationtofilterthedisplayresults

3. Press theSearch button

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AddNewScheduledAppointment:

1. Select: ClicktheAddbutton

ADD/SearchforEmployeeScheduledAppointment(Con’t)

SelectExistingScheduledAppointmentforReview

2. Select:theappropriaterecordbyclickingontheBlueUnderlinedhyperlink

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2

**OR**

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ADDAppointment

1 1. Select: Employeetoschedulebypressingthe“SpyGlass”

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2. Enter: theappropriatefilterinformationfortheEmployeeandpressSearch button

3. Select: theEmployeetoschedulebyclickingontheword“SELECT”nexttothename

2

ADDAppointment(Con’t)

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4

4. Select: thee“AppointmentType”and“Location”fortheScheduledAppointment

5. Select: theAppointmentDatebypressingsmallCalendaricontotheright

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6. Select: thedesiredDayandTimefortheScheduledAppointmentfortheEmployee

Note:Onlythewhite(e.g.“Open”)timesslotsmaybeselected

7. Select: theApplybuttontosubmittherequest

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8. Note: thestatusoftheAppointmentischangedto“REGISTERED”

9. Select:theSavebuttontorecordtheScheduledAppointment

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