e-1 effective chaplaincy & local church 2012 icpc ats spokane, wa patrick j. hamman...

E-1 Effective Chaplaincy& Local Church

2012 ICPC ATS Spokane, WAPatrick J. Hamman

[email protected]

July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 1

Your TrainerPatrick J. Hamman, MA, MS,

CTSS•Ordained Pastor since 1980 (20 + yrs Pastor experience)

•Senior Police and Fire/EMS Chaplain, 25 years•Certified Trauma Services Specialist•Certified Crisis Responder (AACC)

•Compassion Fatigue Educator•Certified Teacher (States of WA & CA)

•Certified/Approved TrainerICPCFFCICISF CISMDisaster Behavioral HealthJuly 2012 © Pat Hamman, Director inResponse Team

inLife Clinic, LLC 2

A Judeo-Christian perspective – explore the range of Pastoral Crisis CARE (PCC) opportunities

God's best plan for City Crisis CARE includes the active participation of local Churches (City Chaplain)

Develop a list of the “Top 10” Pastoral Crisis CARE basics which can be offered to local Churches

ASSUMPTIONS Pre-crisis PCC training in Churches:

1.Help build awareness & confidence2.Expand knowledge & skills3.Increase desire to support & partner with

Chaplains (missionaries) in crisis related ministries


Effective Chaplaincy & Local Church

I myself am convinced, my brothers [and sisters], that you yourselves are full of goodness, complete in knowledge and

competent to instruct one another.It has always been my ambition to preach

the gospel where Christ was not known[especially in times of crisis]

…as it is written:“Those who were not told about Him will

see,And those who have not heard will

understand.”

Romans 15:14-21Isaiah 52:15July 2012 © Pat Hamman, Director inResponse Team

inLife Clinic, LLC 4


Not that I have already attained this,…

I press on to take hold of that for whichChrist Jesus took hold of me.

I press on to win the prize for whichGod has called me heavenward in Christ

Jesus.

Philippians 3:12-14



Pastoral Crisis CARETwo Simple Objectives

Be There...

Listen! 6July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC

1. A Pastor for 20 yearsPolice & Fire/EMS Chaplain for 25

yearsDisaster Preparedness Educator for 13

years2. “What are the Ten PCC Basics I’d want

my Church members to understand & live?”

3. PCC not the Pastors job. He/she must train the people to do the “work of the ministry”

4. PCC is my code-word for crisis evangelism, proclaiming Good News in times of crisis


Pat’s Intro to Pastoral Crisis CARE

• A training opportunity for everyone to be a Good Samaritan (Luke 10)

• Increasing buy-in

• PCC Training & Outreach builds upon itself


Pat’s PCC Convictions

1. Practical, relational, emotional & spiritual

2. Blends God’s Word & Prayer with good mental health practice/science

3. Local Church is God’s Best Plan for Crisis CARE

4. Glocal Crisis CARE: “Prepare local then Go global.” (Acts 1:8; Matt 24, 25)

5. Jesus is our Role Model for Pastoral Crisis CARE



6. Jesus trained & sent His Disciples out to do Pastoral Crisis CARE (Matt 10 & Luke 10)

7. CARE-ing like Jesus• Ask questions & listen• Describe (relational)….Don’t prescribe (rules)• Let them discover…don’t declare

8. SIMPLE: Life-story + Scriptures + Spirit9. ESP Chaplains serve as an Interim Pastor

• Every Department needs a Chaplain• Every ESP family needs a Church & Pastor • Positive talk about your Pastor & Church



Pre-crisis PCC Training:1.Builds Confidence & Resiliency2.Emphasizes Jesus’ Grace and Truth3.Expands Knowledge & Skills4.Increases Confidence and Availability to

Serve5.Emergency: Need help NOW, call 9-1-16.Disaster: 100’s emergencies, same time &

place

Pastoral Crisis CARE training is the same for both



Following Jesus, Our ShepherdPastoral CARE in Times of Crisis (Psalm 23)

1. Intentional Shepherd (Ezekiel 34:16) I will search for the lost and bring back the strays. I will bind up the injured and strengthen the weak

2. Compassionate Shepherd (Matt 9:36) He had compassion on them because they were harassed and helpless like sheep without a shepherd.

3. Good Shepherd (John10:10-11, 14) Lays down his life for the sheep…

4. Great Shepherd (Heb 13:20) Back from the dead

5. Chief Shepherd (1 Peter 5:4) Crown of glory


Jesus Sends Us into Crisis Harvest Matthew 9-10

1. Jesus’ Compassion & Command (9:35-38)2. Jesus‘ Authority (10:1-5)3. Go to the Needy (10:5-10) The diseased,

dying, despised, demonized…. hungry, poor, lonely, etc.

4. Go to Danger (10:11-16) Jesus sent them out like sheep among wolves.

5. Expect betrayal, hatred & persecution (10:17-39) “don’t be afraid…take up [your] cross”.

6. Promised provision and reward (10:9-10, 40-42)


InjuredVictims

Displaced Tenants

Vendors, Suppliers

Neighbors

Contractors

FriendsBystanders

Survivors

Faith Community

Civic

Leaders

Schools

Police

Apartment

Fatality

Fire

Families

RADIO & TV

Internet

Facebook

TV News

& Papers

Television

Blogs

Counselors

Fire

/EM

S Hospitals

Non Profits

Cell Phones & Texting

Video Recorders

An Example of a “Crisis” Harvest FieldMatthew 9:35-38

City

July 2012 14© Pat Hamman, Director inResponse Team inLife Clinic, LLC

Staff, OwnersResponder

s

Funeral Homes

Med Ex O

ff

City

Pub

Wor

ks

Defining PartnershipA Partnership includes shared:

1. Resources2. Risks3. Rewards

In a Chaplain-Church “partnership”, each brings something to the table in all three areas. Examples?


Small Groups – Collective Wisdom

Rate on a 1 to 10, and answer why?

1. How IMPORTANT is a “partnership” between the Chaplain and their local Churches?

2. How SUCCESSFUL are local Chaplain & Church “partnerships”?

3. What can we do to close the gap between the IMPORTANT and the SUCESSFUL?


• Jesus used Police & Fire/EMS scenes to help describe Pastoral CARE & Loving Your Neighbor:

“Thief will steal, kill and destroy” (John 10:10)

“Robbers…beat him…half dead” (Luke 10:25-35)• Jesus listed disasters (plus) as end-times

PCC opportunities (Matt 24:14-24)• “Be still and know that I am God” is spoken

in the midst of earthquakes and wars (Psalm 46)


Pat’s Pastoral Crisis CARE 10 Basics

From a house fire, car accident or suicide…to a regional earthquake or terrorist event,

PCC Basics are the same

• Living Esther 4:14: “For such a time as this”

• Today is the time to prepare/build for the next crisis opportunity. (Matt 7:24-25; Heb 3:15)

• Jesus wants His Church to be prepared to give an answer to all who asks about hope, especially in times of crisis. (1 Peter 3:15, Romans 15:13)

• Matthew 24:4-14 Proclaiming the ‘Gospel of the Kingdom” during times of crisis.

• Acts 5:42; 20:24 The Good News of God’s grace.


Pat’s Pastoral Crisis CARE 10 Basics

=

+

19July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC

1 Crisis = Dangerous Opportunity

Written in Chinese, the word Crisis isexpressed in two different characters:

“Danger” + “Possibility”

A Crisis hashidden potentialand opportunity within it…..



Three Crisis Questions:

1. Does anybody know I’m here?

2. Does anybody know I’m hurting?

3. Does anybody CARE?

21July 2012 © Pat Hamman, Director inResponse Team

inLife Clinic, LLC


2 PastoralJohn 10 Jesus (Pastor/Shepherd)

Calls His sheep by name…leads them…[offers us] life to the full…lays down His life…[wants more] sheep [and] one flockEzekiel 34:16

Search for the lost and bring back the strays… bind up the injured and strengthen the weak…Psalm 23

He makes me lie down in green pastures…

beside quiet waters…through the valley of the

shadow of death…goodness and love…forever.



3 Anatomy of a CrisisCrisis Formula = PE(s) + P + LEF + CS + R

A crisis is not an event.A crisis is one’s overwhelming

response to an event or life circumstance.

“Out of Balance”

• Precipitating Event(s)• Perception of

event/situation• Life Experience, Worldview

& Faith• Coping Skills (internal)• Resources (external)

24

Crisis = OUT OF BALANCE

July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC



Precipitating

Event(s)Perception

Life Experience Worldview

Faith

Coping Skills

Resources

Not a Crisis

Mini Crisis

Crisis



Per

cept

ion

Coping Skills

Resources

CrisisPE

Life Experience Worldview Faith


4 Crisis CARE


Crisis CARE vs. Control Response

C ompassion C ontrol

A cceptance A nalyze

R eflection R escue

E ncouragement E nforce

4 Crisis CARE


Compassion: Feeling another’s need or pain, and offering support and/or resources.

The foremost need of the victim or survivor.

Acceptance: Respecting all people, even when we don’t agree with them or their choices.

Allows them to lower their guard/defenses.

4 Crisis CARE


Reflection: Listening and helping people keep life in perspective.

Invites them to explore their resources &

express their fears, desires, etc.

Encouragement: Offering hope which strengthens and looks to the future.

Empowers them to call on their resources and

to have a measure of hope.

5 Ministry of Presence (MOP)

Ministry means service

For the benefit of others

Giving your full attention:eye contactbody language

Engaging both your headand your heart

Requires TIME Together. Tests help build Trust


5 Ministry of Presence is like:

Oxygen is required forlife …fresh clean air

Light always wins… thereare no dark switches

Salt is most effectivewhen scattered andinvisible. Salt createsa thirst, preserves andseasons

Aroma influences the atmosphere, and like hope, it’s contagious


6 Gift of Availability (GOA)GOA is like JesusGOA speaks much louder than words/programsListening is KEY…eyes, body, mind & heartAt their convenience, as much as is reasonableNo Agenda…no strings attached. It’s a gift!GOA is not:

AppointmentProgramVoice MailEmail? Cell Phone, Text, Face Book…….32July 2012 © Pat Hamman, Director inResponse Team

inLife Clinic, LLC

• Matthew 25:34-36 “a meal, drink, visit…”• Cup of cold water or “Chocolates”• Bread for a neighbor in the middle of the

night• Your peace, presence…non intrusive• LISTENING without judging or interrupting• Bless, not curse… encourage, pray

(silent?)• Single Mom Families & Foster Children• Blanket, writing tablet• Some band-aides and a ride to the doctor• Your “private” contact info? 33

7 Ministry of Small Things (MOST)


The first thing Andrew did was to find his brother Simon… And he brought him to Jesus.Jesus looked at him and said, “You are Simon son of John. You will be called Cephas,…” [The next day] finding Philip, [Jesus] said to him, “Follow me.” Philip found Nathanael… “Can anything good come from there [Nazareth – a Crisis?]?” Nathanael asked. “Come and see,” said Philip. Jesus said [to Nathanael], “….You will see greater things than that.” (John 1:42-50)

34

7 Ministry of Introductions (MOI)


Jesus is on-scene [in the crisis]through us, today.

“We [Jesus & Father, by the indwelling Holy Spirit]

will make our home with him [believers]”(John 14:23,26)

This mystery, which is Christ in you,the hope of glory.

(Col 1:27)

35

7 Ministry of Introductions (MOI)


36

8 Psychological First Aid

July 2012

1. Focus on the first:Three minutesThree hoursThree days

2. Stabilize & Transfer to their support system, or to a higher level of care/support

3. Psychological First Aid is to Psychotherapy as Physical First Aid is to Surgery

© Pat Hamman, Director inResponse Team inLife Clinic, LLC

Immediate Safety & Practical Needs

Psychological First Aid

Relational Support

Spiritual


8 Psychological First AidStarts at the Bottom & Builds Upward

Good Samaritan (Luke 10)

38July 2012

1. You don’t have sufficient time to support the person through their crisis/need

2. You don’t have adequate knowledge, skills or resources

3. You recognize Cognitive, Emotional and/or Behavioral signs which suggest the need for a higher level of care and support.

4. Obvious/serious health issues5. Danger to self or others (9-1-1 ???)

© Pat Hamman, Director inResponse Team inLife Clinic, LLC

8 Psychological First AidWhen to Refer?

1. Eat (protein, fruits, vegetables)2. Drink (lots of water)3. Exercise (walk to “expel” the chemical

dump)4. Avoid (excess/extra) Caffeine and Alcohol5. Talk with a “Safe” person…. Ask them to

listen to you, not fix you.


8 Psychological First AidInstructions for Survivors During & After a Crisis

1. Well doing, devoid of self-care, is, at best, doing well poorly. Exemplary care of others is rooted in vigilant self-care. Rest in the Storm by Kirk Jones

2. Be Ready to CARE by living a BALANCED LIFE:relationships (family & friends)diet, rest, exercise, prayer/word, play,, responsibilities, etc.

3. Talk with a safe peer, care giver or professional after a Crisis CARE opportunity.


9 Self Care

1. Sympathy – feeling sorry for them• Feel FOR

2. Empathy – feeling their pain• Feel WITH

3. Compassion – feeling their pain + action• Feel AND Act by offering choices• Protect their dignity

4. Recognize that CARE-givers are in danger of:• Caring too much – Compassion Fatigue • Doing too much – Burn Out


9 Self CareImportant Definitions

Be There...

Listen! 42July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC

10 The BASIC Starting Point

Instilling Hope…it’s contagious!

CARE by MOP, GOA & MOI

MOST with your Head & Heart3 Common “Crisis” Questions

e-1 effective chaplaincy & local church 2012 icpc ats spokane, wa patrick j. hamman...

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times of crisis

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crisis evangelism

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