dynamics day 2016: enabling your cloud - principles and pitfalls

ENABLING YOUR CLOUD – Principles and Pitfalls

Agenda• Context• Principles• Mythology• Pitfalls• Frameworks

Dynamics Day 2016

Context• Journey to cloud• Industry guidance?• Blogs, think pieces• Common experience

Dynamics Day 2016

Polls• Cloud continuum• Targeted cloud benefits• Your best and worst

experiences

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• Where are you on the cloud adoption continuum?

Context Poll1 2 3 4 5 6 7

No way, this doesn’t work

for my business

Thinking about it in the odd

lunchtime

Dabbling Got a strategy, starting

Making progress,

seeing results

Well down the track, achieving

measureable benefits

We’re floating baby

Dynamics Day 2016

Anecdotal strategies“Let’s dip our toe in and see what sticks.”

“Let’s think about this, take our time, know all we can and then take action.”“Our IT model is unique, our cloud solution needs to be designed to perfectly match those needs.”“We need to get from here to the cloud asap.”“We have to form a big picture view of desirable current and future business outcomes, think of the possibilities, work out what in the cloud works for us, assess our capability to deliver, plan to the degree that gives my organisation comfort, get moving in a fail-fast way. We turn this into a cycle and modify our plan as lessons are learned.”

Dynamics Day 2016

Anecdotal strategies“Let’s dip our toe in and see what sticks.”

“Let’s think about this, take our time, know all we can and then take action.”“Our IT model is unique, our cloud solution needs to be designed to perfectly match those needs.”“We need to get from here to the cloud asap.”“We have to form a big picture view of desirable current and future business outcomes, think of the possibilities, work out what in the cloud works for us, assess our capability to deliver, plan to the degree that gives my organisation comfort, get moving in a fail-fast way. We turn this into a cycle and modify our plan as lessons are learned.”

Dipstick

Deluded

From a sap

Sounds about right

Think, take no action

Dynamics Day 2016

• What do we mean by cloud?• Is it the right thing for my organisation?• What is the degree of cloud that is right for us?• How do we get there, is there best practice?• What should I be doing, what should I be

watching out for?

Questions for today

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NIST* example• Consumer view• Ecosystem view• Types of cloud• Characteristics of cloud

Key concepts

* US National Institute of Standards and Technology, Information Technology LaboratoryCloud Computing Reference Architecture

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Other elements

Theme: This all needs to be applied to your business, what’s the plan?

Types of cloud• Public• Private• Community• Hybrid

Essential characteristics• On-demand, self service• Broad network access• Resource pooling• Rapid elasticity• Measured service

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Principles

• Understand key business drivers

• Define your financial context

• Get used to non-IT factors

• Configure not customise

• Know your targeted cloud benefits

Principle

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• Targeted business problem/advantage/model

• Transformation

• User enablement/engagement/empowerment

• Cost

• Risk

• Workload assessment

Factors






Principle

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• Financial model – opex/capex• Investment cycle complexities• Key business reporting metrics• Assets/Leases/Depreciation• Hidden costs – positive and negative• Business case metrics• What can you eliminate as a result






Principle Factors

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• Both Strategy and Change Management needed

• Culture of change, must be led

• Business engagement/ownership/readiness

• Desire for transformation

• Compromise

• Comms and training is not a one-off






Principle Factors

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• 80/20• Momentum not perfection• Have confidence but do your due diligence• Avoid making it “just so”• Does not eliminate the need for planning!






Principle Factors

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Poll• Choose 3 top benefits for you• Suggest anything that is missing






Principle Factors

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Cloud Benefits - Poll1. Key cloud characteristics*2. Software

currency/futureproof3. No capex4. Collaboration5. Mobility6. Security

7. Competitive advantage8. Green9. Cost savings/cost effective10. Ease of use11. Free up IT staff12. DR

* = Flexibility, Agility, Scalability, Capacity

• Choose 3 top benefits for you• Suggest anything that is missing

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Common PerceptionPrinciples vs Myths

• Cloud = simplification• Cloud = cost savings• Cloud = product• Cloud = cookie cutter• Cloud = massive communications cost

Experience• No, it’s just different• Maybe, but single focus limits value• No, cloud = model• Maybe, but not for an individual

business• Maybe, can also be viewed as an

enabler

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Pitfalls

• Being too slow or resistant

• Going straight for your achievers before your enablers

• Lift & shift

• Ignoring the possibilities

• Just let it run

Pitfall

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• Making it an IT thing

• Shadow-IT

• Guerilla-IT

• Information islands



• Lift & shift


• Just let it run

Pitfall Factors

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• Governance: Executive commitment to & Board understanding of change

• Risk Assessment & Mitigations: security; ability to deliver; business ability to accept; reality of 80/20

• Future Mode of Operation, staff capability• Licencing and consumption translation• Networking/Identity/Security/Management



• Lift & shift


• Just let it run

Pitfall Factors

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• Transfer existing issues to the new place• Ignore potential for improvement• Perpetuates operational practices• Prevents spring-clean• Missed opportunity



• Lift & shift


• Just let it run

Pitfall Factors

Dynamics Day 2016

• Learn the capabilities• Seek out industry peers and support• Don’t rule out what has always been really

hard• What’s the business wishlist that has

previously been off the table• Challenge your business to make leaps of

change



• Lift & shift


• Just let it run

Pitfall Factors

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• Cost management/optimisation eg. wind up and down with calendar

• Prevent proliferation

• Decommission

• Review traditional management practices



• Lift & shift


• Just let it run

Pitfall Factors

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InsightsReminder of final poll

1. What is the single best thing you or your organisation has done in relation to cloud?

2. What is the single biggest lesson you or your organisation has had in relation to cloud?

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IntergenPractical example

• Several key workloads in the cloud that align with some core benefits:• We don’t run and manage the software or the platform• We pay a monthly fee• We get software updates some of which are useful some not• We retain strong knowledge and expertise about the application of

the systems• There will be more in time

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Relatively early daysFrameworks (1)

• Traditional ones don’t really fit• “Just enough” concept• What can help?

ITIL TOGAF PMI SOA Prince2 SDLC OSS Waterfall Agile SCRUM …

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Frameworks (2)• NIST –

US National Institute of Standards and Technology, Information Technology LaboratoryCloud Computing Reference ArchitectureNow with ISO update

• To paraphrase Microsoft: AIANISMApplications and Integration AFTER Network, Identity, Security, Management

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Future Frameworks (1)Workload assessment

Hybrid design

Active capability alignment

Transformational goals

Enablement of users

Vigorous financial control

Engagement of business

Risk mitigation

WHATEVER

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Future Frameworks (2)Risk assessmentOperational changeFramework & PlanLeadershipManagement designActive business commitmentOptimisation

ROFLMAO

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Future Frameworks (3)

Workload assessmentTransformational goalsFinancial model

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Where to from here?“We have to form a big picture view of desirable current and future business outcomes, think of the possibilities, work out what in the cloud works for us, assess our capability to deliver, plan to the degree that gives my organisation comfort, get moving in a fail-fast way. We turn this into a cycle and modify our plan as lessons are learned.”