Dynamics CRM2011 Q4 (R7) updateWhat’s new?Tim Schaeps

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Crm 2011

A huge evolution!

CRM 2011 Online

Jan Feb Mar Apr May June Jul Aug Sept Okt Nov Dec

CRM 2011ON Prem + R1

Q4 Update

R2 R3 R4 R5 R6 R7 R8

Tim Schaeps for Belgian Dynamics Community3

Activity Feeds– Wall– Per entity

Windows Phone 7: Data and Activity feeds App

New BI Capabilities

Enhanced Dialogs

Enhanced Data Cleansing

SDK

Social (Wave1)Feature Enhancments

Unified Provisioning

Unified Billing

Unified Administration

Identity Federation

In region disaster recovery

Industry certifications

Unified Office 365 Experience Enterprise Cloud Feature

Enhancments

What is new?

Social (Wave1)

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CRM 2011 R7/Q4 Update

1. High level overview of changes

2. Feature Enhancements Dialogs and Processes Charts Auditing

3. Social (Wave 1) Activity Feeds Windows Phone

4. SDK

Agenda

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Feature Enhancements

1. Lookups

2. Date /DateTime values

3. Dynamic hyperlinks

Dialogs and Processes

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Feature Enhancements

1. Multiple Series

2. Added Chart Types 1 Stacked Bar 2 Column

3. Role Tailored Dashboards still a nice to have

Charts

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Feature Enhancements

Next to entity based auditing Logging of user access Audit setting changes Familiar Filters Available!

User Auditing

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CRM 2011 R7/Q4 Update

1. High level overview of changes

2. Feature Enhancements Dialogs and Processes Charts Auditing

3. Social (Wave 1) Activity Feeds Windows Phone

4. SDK

Agenda

Tim Schaeps for Belgian Dynamics Community9

Activity feeds

1. Allows social interaction,

2. Automatic updates,

3. Easy following/updates

4. And works Per entity Wall

5. You can Subscribe to entities of interest Enable it for extra entities

Dynamics CRM 2011 goes Social!

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Activity Feeds

1. Additional and Custom entities Possible

Record wall and Follow Not possible

Definition of automatic rules

Extra Possibilities

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CRM Explorer

1. One app to control them all!

2. Supports all CRM entities, even custom ones (requires re-init)

3. Supports fields and N:1 relationships Record wall

4. Does NOT support N:N relationships Creation of instances

Windows Phone!

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CRM 2011 R7/Q4 Update

1. High level overview of changes

2. Feature Enhancements Dialogs and Processes Charts Auditing

3. Social (Wave 1) Activity Feeds Windows Phone

4. SDK

Agenda

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SDK

1. Activity Feeds Demo

2. Audit User Access Demo

3. Data Import Demo

4. Duplicate Detection Demo

Added Content

Q & A

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Any questions?

Questions & Answers

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Thank you!

Tim SchaepsMicrosoft Dynamics CRM ConsultantCapgemini

Contact

Phone: 0473 60 93 95Email: tim.schaeps@capgemini.comTwitter: @timschaeps

www.tripledot.be

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