© 2010 Dulye & Co. For more information contact Roger Gibboni I rgibboni@dulye.com I 845.987.7744

www.dulye.com

WHO WE ARE

Dulye & Co. is an award-winning, change-management consultancy specializing in improving employee

productivity by enhancing 2-way communication, employee knowledge, leadership and accountability. Innovators

of the groundbreaking Spectator-Free Workplace™ methodology, a proprietary practice for engaging

employees, we help organizations reach their business objectives. Our focus on efficient, customized solutions

that are exactly right for your company can relieve the “do-more-with-less” reality of today’s competitive climate.

WHAT WE DO

We offer customized practices to every client. There is no “one size fits all” solution. Our partnership begins when

we first meet to get a thorough understanding of your needs and goals, culture and challenges. Our solutions are

researched through non-intrusive measurement techniques or analyzed from existing baseline data. From data

and discovery, we develop an improvement strategy built on four fundamentals, what we call the Core4™:

Workplace Communications Programs –

2-way, open, direct and meaningful, people-driven

Employee Engagement -- collaborative

programs that build team dynamics and trust,

decrease cynicism, and empower employees with

decision-making and change implementation

Training and Skills Development -- improve

confidence, competency and accountability

Communications measurement -- ongoing,

unobtrusive and an invaluable source of vital data

about the effectiveness of communication practices

and their impact on workforce performance.

WHY CHOOSE DULYE & CO.

We know global, diverse organizations: We are equally comfortable on a manufacturing shop

floor, in the cubicles of an engineering department, in a 24-hour customer service center, and at

the board table. We have led change-management and communication programs for international

companies in manufacturing, high

tech, telecommunications, pharmaceutical, retail, aviation, aerospace, automotive, financial, and

more.

We get results: There are no other consultancies in communications and engagement strategies

that can attribute cash-flow improvements, defect reductions, and income gains directly to their

programs.

We live measurement: Every facet of our work is driven by data and process discipline. Our

measurement division efficiently supports large- and small-scale surveys and research projects.

Our techniques emphasize low intrusion, high participation, and rapid turnaround from data

collection to analysis to follow-up action plans.

We are diversified: We have the skills and experience to address all facets of program

requirements: strategic planning, measurement, training and engagement.

We’ll be there: We actively partner with your team in designing, introducing and implementing

customized solutions. Along the way, we will build an internal capability to sustain improvement

actions.

Dulye & Co. Overview

© 2010 Dulye & Co. For more information contact Roger Gibboni I rgibboni@dulye.com I 845.987.7744

www.dulye.com

OUR TEAM

• Founder and President Linda Dulye is internationally recognized for using discipline 2-way communication and

engagement practices to increase business performance at many of the world’s most admired companies. She is

a leading speaker at business leader forums and industry conferences on the topics of driving innovation and

performance. She draws on her years of experience from leadership positions at General Electric, Allied Signal,

Duracell, and Public Service Electric & Gas.

• Our group of consultants are not “career consultants.” Team members have previously worked as functional

leaders and program managers at companies like General Electric, Allied Signal, Lockheed Martin, and more.

They are successful change leaders who understand organizational dynamics and culture, as well as operational

strategies.

• We employ a dedicated measurement division for statistical analysis, electronic survey administration, and

report development.

• Our social media experts can help clients launch online and cutting-edge communications initiatives.

• Our professional writers and editors can produce newsletters and presentations for clients, as needed.

REAL RESULTS: HOW WE HELPED ROLLS-ROYCE

With the objective of improving active involvement and ownership at all levels of the organization, Rolls-Royce

Engine Services adopted our methodology of a Spectator-Free Workplace™ and turned it into a business-

driving reality through the use of innovative actions teams. Rolls-Royce converted a change-challenged workplace

into a “Winning Workplace.” The results? In less than two years, Rolls-Royce's Oakland (CA) business showed

impressive gains: a 16% increase in operating income, a 19% reduction in labor hours in one product line, and in

one area an error reduction rate of 400%. Employee business and customer knowledge rose 70% and cross-

functional knowledge jumped by 50%.

AWARDS, RECOGNITION, ARTICLES

• 3 Quills in 3 Consecutive Years: 2010, 2009, 2008 winner of the International Association of Business

Communicators’ Quill Awards of Excellence

•Our ground-breaking collaborative employee engagement programs with clients Thermo Fisher Scientific and

Rolls-Royce have earned the highest awards in the communications industry.

• Our work has been published in The Wall Street Journal, Forbes, Quality Progress, Fast Company, Industry

Week, PR News, HR Executive Magazine, Ragan Report, Total Communications Measurement and more.

•Our change management techniques are recognized best practices in Strategy Communication Measurement

magazine and Melcrum’s Practitioner’s Guide to Essential Techniques for Employee Engagement.

•Dulye & Co.’s 2-Way Communications Program at Lockheed Martin was recognized by Industry Week magazine

as a best practice. Our front-line communications program for Tyco Healthcare earned the global Excellence in

Leadership Communications award in the Melcrum Communications Management Award competition. And, our

management development practices were nominated to Fast Company’s Fast 50 Roster for change leadership.

OUR RESPECTED PARTNERS

Dulye & Co. has teamed with large, global firms including: Cardinal Health • Rogers Telecommunications •

Trane • DRS Technologies • Bobcat • Mercury Marine • CIGNA • Thermo-Fisher Scientific • Merck • Ingersoll-

Rand • Ethicon • Army Corps of Engineers • Dunkin’ Donuts • Dallas-Ft. Worth Airport • Infineon Technologies •

Chrysler Financial • Scott Fire & Safety Products • Environmental Protection Agency • Center for Disease Control

• Quest Diagnostics • US Federal Reserve.

Dulye & Co. Overview