dublin chamber annual report 2010

Connecting Dublin BusinessDublin Chamber of Commerce Annual Report

2010

RPA - Building Dublin’s Transport Network Luas Cherrywood Now Open Luas Docklands Now Open Luas Citywest Open 2011 Luas 2010 Passengers UP 8.5% on 2009 to 27.5 million passengers

RPA - Getting People out of cars and on to rail

President’s Address 2

Chief Executive’s Report 4

Council Listing 6

Membership Taskforce Report 7

Communications/PR Report 8

Infrastructure & Transport Taskforce Report 9

Planning & Development Taskforce Report 9

D21 Taskforce Report 10

Budget Taskforce Report 10

Dublin Mayor Taskforce Report 11

Local Government Efficiency Taskforce Report 11

Corporate Partners 12

Financial Statements 14

Staff Listing 16

Contents

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Bucking the trend, Dublin Chamber had a good year.

Over 12,500 members and guests attended some 115 events in the past 12 months; this was not only quite an achievement but testimony to the strength of Dublin Chamber. Members see the value of high quality, well-run events where genuine business opportunities exist and where sponsors are able to reach their target audience.

I did my best to get to as many of the Chamber’s events as possible and this provided me with a touchstone of the prevailing mood of the Dublin business community. During the year, the majority of companies - especially SMEs - continued to struggle, although with some notable exceptions. With the arrival of the EU/IMF delegations the mood darkened further. However, companies and owner managers are nothing if not resilient, as we know. This steely determination to stay in business has been a dominant theme throughout the year.A good example of this determination has been the formation of the Business Owners Network, under the direction of David Wells (Acuity SOS IT Solutions). The Network consists of a group of business leaders, who exchange best practice, ideas and advice using the good offices of Dublin Chamber. It is now 70 strong and a valuable offering to owner/managers. Another success story has been our Green Economy Forum. With 150 active members, the Forum brings together businesses from across a variety of sectors. I wish to thank the Chair, Gerry Killen, for his able leadership of the Forum.

As President, I was part of a delegation this year to visit San Jose, Dublin’s twin city, led by the then Lord Mayor Cllr Emer Costello. Highlights included a visit to IBM’s research facility, Stanford University and meetings with local businesses, including John Hartnett of the Irish Technology Leaders’ Group. I also travelled with John McGrane (Ulster Bank), Chair of the Membership Taskforce, to meet with the Edinburgh Chamber where we shared experiences, in particular in relation to the delivery of membership services.

In October, we had a business study mission to Brussels, which I was particularly proud

to lead as I spent the best part of 22 years of my career in the city. Attendees received insightful presentations on a range of topical issues, including: the economy, the reform of financial institutions, the EU’s views on Ireland, trade policy and corporate taxation. As part of the mission, I addressed the European Parliament of Entrepreneurs.

One of Dublin Chamber’s strengths that sets it apart from other chambers in the Dublin City Region is its policy work. In the past year, the Chamber published significant submissions on local government reform; the Dublin City Development Plan; the Regional Planning Guidelines; various T21 projects; Budget 2011; the Government’s Bill for a directly elected mayor; the supply of credit to SMEs and many other issues. We met with the Taoiseach, the Ministers for Finance, Environment, Heritage and Local Government, Communications, Energy and Natural Resources, and Transport during the year. We also met with the Fine Gael front bench, individual TDs across many parties, and senior officials in a number of Government departments and local authorities. While we may not have been successful on every front, the Chamber influenced the shape of the Dublin mayoral legislation, the City Development Plan, and the retention and extension of the Business Expansion Scheme in Budget 2011. Council members Michele Connolly (KPMG), Mike Jones (BAM Construction), Derry Gray (BDO), Ciaran Ennis (IBM), Paul Hallam (PM Group) and Colm McDonnell (Deloitte) deserve special mention for their work and leadership on the Chamber’s policy agenda.

Aligned to our influencing agenda are the Chamber’s communications activities. The Chamber had significant media exposure with continued growth in the quantity and quality of our coverage. I am pleased with the development of the Chamber’s many publications this year, including Business Ireland and Dublin Business, the City Channel project and our online fora such as the Chamber’s LinkedIn group, which has over 1150 members. My blog on my year as President has had over 6,000 visits and I just may continue writing! Dermot Breen (Tesco) is to be congratulated for his work in developing and supporting the delivery of the Chamber’s communications strategy.

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Dublin Chamber of CommerceAnnual Report 2010

Clockwise from bottom left:

Then Lord Mayor, Cllr Emer Costello; the Chamber President; An Taoiseach Brian Cowen TD; Robert Gallagher, Chief Executive, Ulster Bank Corporate Markets; and the Chief Executive. The Chamber President; Micheál Martin TD, now Party Leader of Fianna Fail; and Lord Mayor, Cllr Gerry Breen. The Chamber President; Peter Sutherland SC; and the Chief Executive.

The engine of the Chamber is the senior management team ably led by Gina Quin. The team and indeed all Chamber staff are to be congratulated for continuing to deliver a wide range of relevant, respected and value for money services. Membership numbers have held up well. Returning a surplus in these uncertain times is no mean achievement. A special word of thanks therefore to Niall Feely (G4S), the Chamber’s Honorary Treasurer.

The Chamber’s Council and Executive, who are listed on page 6 met ten times each during the year in a wide variety of venues including the new Terminal 2, the Irish Times, KPMG, and the new offi ces of Byrne Wallace. The dominant theme at practically every meeting was the economy. We may not have reached consensus on every topic but we all agree that improving the competitive position of the Dublin City Region is an over-arching strategic aim. The feedback from these exchanges informed the Chamber’s position of key policy issues and will be invaluable as work begins on the 2011 General Election manifesto.

Finally, I would like to expressly thank PJ Timmins (Clery’s), last year’s President; Imelda Reynolds (Beauchamp Solicitors), incoming President; and Patrick Coveney (Greencore), Deputy Vice-President, for all their support and advice for what was for me one of the highlights of my career. Being President of Dublin Chamber was a wonderful privilege and I hope in whatever way I could I contributed to the best of my ability to making Dublin Chamber one of the most valued and respected business organisations in Ireland. With my personal best wishes to all our members.

Peter BrennanPresident

President’s Address

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The business environment throughout 2010 continued to be extremely challenging for businesses in the Dublin City Region and beyond. Uncertainty reigned as the eyes of the international markets focused intently on the country. However, at the Dublin Chamber we saw that businesses kept together, used their networks and centred their attention on sales development, deepening customer relations, reducing their cost base, enhancing their product offering and marketing their business.

Myself and the team here at Dublin Chamber spent a lot of time talking to your our members, making sure that our services to you were tailored to respond to these business needs! With the help of our sponsors – who I would like to sincerely thank for their support – we continued to expand our opportunities for you to do business, get valuable business information and ensure that the voice of Dublin business was heard positively in Government, both National and Local.

It has never been more important for companies to be out in their market place representing their business and making contact with potential customers and clients. So in 2010 we focused on delivering networking opportunities, welcoming over 12,500 attendees to 115 business specific events. There were many opportunities for our members to build their business’ profile and hear valuable information from a range of dynamic business and political speakers, including: Taoiseach Brian Cowen, TD; Peter Sutherland; Tony Keohane (Tesco); Charles Butterworth (Vodafone); Enda Kenny, TD (Leader Fine Gael);

Professor Peter Clinch; Paul Donovan (Eircom); Jim O’Hara (Intel); Padraig McManus (ESB); Jack Mollen (EMC Corporation); Aongus Hegarty (Dell); Peter O’Neill (IBM); and, William Slattery (State Street).

If you have not come along to a Chamber event recently, I would encourage you to make it your New Business Resolution for 2011. People do business with people they know and trust, and are recommended by those they know and trust, and we all know how powerful a recommendation is when it comes to choosing a supplier. So I hope you take advantage of the range of Chamber events over the coming year to get valuable business for your company and exploit the excellent personal development opportunities that come from taking part in the Chamber’s programme.

You can also do this very effectively virtually! Join our LinkedIn page to interact with 1,150 other members, and to hear more about our lobbying for better business conditions, lower costs for business, directly elected mayor for Dublin, better infrastructure and a real commitment to the green economy. Or simply join the 500 plus followers we have on Twitter.

We want to hear your voice, as we continue to engage with Central and Local Government and other stakeholders to ensure that the Dublin City Region’s competitiveness and attractiveness is assured and enhanced. In 2011, we can expect many positive projects to come on stream following intensive lobbying by your Chamber:

Enabling works for Metro North;

Integrated Ticketing on Dublin Bus and Luas services by summer;

Broaden the application of the Business Expansion Scheme to provide much needed financial support for small business; and

The Dublin Airport Authority should submit a new planning application for a second runway at Dublin Airport.

It has never been more important for companies to be out networking in their market place.


Stay in touch with us as we lobby on these issues, and on the issues of business costs and credit supply to SMEs.

As a fi nal note, I would like to sincerely thank each one of you for your invaluable involvement and support over the past twelve months. As a membership-based organisation we rely on your time and effort to help us successfully connect businesses and infl uence decision makers.

Also thank you to all members of Council, Executive and our sponsors; your active participation and continued support helped to make 2010 another very successful year for Dublin Chamber.

The Chamber team is your team! Work with us and 2011 will be even better for us all!

Gina QuinChief Executive

In January 2010 the Council of the Dublin Chamber adopted a Code of Governance which is available to all members of the Chamber, provides guidance for the good governance of the Dublin Chamber of Commerce and acts as a Code of Business Conduct for the Chambers Council members and staff. I wish to confi rm that the Code of Governance has been complied with in all material respect during the 2010 year, with the exception of the circulation of minutes of sub-committees, which, alternatively, have been made available to Council members on request. Going forward in 2011, the minutes of all sub-committees will be circulated with the papers for Council meetings in accordance with the guidance of the Code of Governance.

We want to hear your voice, as we continue to engage with Central and Local Government and other stakeholders to ensure that the Dublin City Region’s competitiveness and attractiveness is assured and enhanced.

Chief Executive’s Address

Clockwise from top down:

The Chief Executive and William Slattery, Executive Vice President, State Street International Ireland Ltd. Anne O’Leary, Director of Business & Enterprise, Vodafone Ireland; the Chamber President; Peter O’Neill, General Manager, IBM Ireland; and the Chief Executive.

Prof Peter Clinch, Special Economic Adviser to An Taoiseach Brian Cowen TD; the Chief Executive; the Chamber President; Regina Moran, CEO, Fujitsu; John Tierney, City Manager, Dublin City Council; and John FitzGerald, Research Professor, the Economic and Social Research Institute (ESRI).

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Council Member Title Organisation Attendance

Peter Brennan President EPS Consulting 10 of 10Imelda Reynolds Vice-President Beauchamps Solicitors 10 of 10Patrick Coveney Deputy Vice President Greencore 8 of 10PJ Timmins Immediate Past President Clery & Co 10 of 10Niall Feely Treasurer G4S Secure Solutions 8 of 10Dermot Breen Executive Committee Tesco Ireland 5 of 10John McGrane Executive Committee Ulster Bank Ireland Ltd 9 of 10 Laura Borlea President Junior Chambers Ireland 8 of 10Grainne Byrne Managing Director gbc Public Relations Ltd 9 of 10Greg Clarke Managing Director Digicom Ltd 8 of 10Michele Connolly Partner KPMG 9 of 10Fiona Cottell President North Dublin Chamber of Commerce 2 of 3Gerry Breen Lord Mayor of Dublin Lord Mayor of Dublin 3 of 5Theresa Daly Senior Channel Operations Director EMEA Microsoft 9 of 10Sharon Daly Partner Matheson Ormsby Prentice 8 of 10Alec Drew Managing Partner Baseline 9 of 10Ciaran Ennis Head of Communications, Marketing & Corporate Affairs IBM Ireland Limited 7 of 10Desmond Fahey Chief Executive Dublin Business Innovation Centre 9 of 10Ronnie Feeney Regional Business Manager Bank of Ireland 10 of 10Joanne Gillen Managing Director BID Management 8 of 9Jack Golden Group HR Director CRH plc 8 of 10Derry Gray Partner BDO Consulting 10 of 10Paul Hallam Associate Director PM Group 7 of 9Jacqueline Hall Managing Director Political Communications Limited 10 of 10Mike Jones Group Business Development Director BAM Contractors 9 of 10Gerry Killen Managing Director Global Scrap 10 of 10Liam Kavanagh Managing Director The Irish Times Ltd 9 of 10Tom McAleese Senior Director Alvarez and Marsal 10 of 10Colm McDonnell Partner, Enterprise Risk Services Deloitte 9 of 10Paul McGennis Managing Partner ByrneWallace 8 of 10Regina Moran Chief Executive Fujitsu 7 of 10Denise Moroney Managing Director Brand Dynamics 7 of 10Declan Murphy Founder/CEO The Ecology Foundation 8 of 10Martin Murphy Managing Director Hewlett – Packard Ireland Ltd 5 of 10Brian Norton President Dublin Institute of Technology 6 of 10David O’Halloran Director – Head of Business Development Willis 9 of 10Tiarnan O’Mahoney Director Colloco Capital Markets 9 of 10John O’Mahony Regional Director AIB Bank 9 of 10David Pierce Director John Drew Company 8 of 10Margaret Sweeney Chief Executive Postbank 7 of 10Michael Somers Director National Treasury Management Agency 5 of 10John Tierney City Manager Dublin City Council 6 of 10David Wells Managing Director Acuity SOS IT Support 9 of 9

Council Member Title Organisation AttendanceCouncil Member Title Organisation Attendance

Council Listing

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Membership Taskforce Report

Dublin Chamber prioritised increased engagement with its members in 2010. Following on from the retention strategy which was devised in 2009 after extensive benchmarking and consultation, the Taskforce convened to identify opportunities to improve engagement and grow our membership.

Embedding retention and customer care as a specifi c function in the Chamber was a key focus and a new full time role was formalised within the Chamber team. The new function concentrates on building engagement programmes for SMEs, monitoring customer experience and value and active coordination of team retention efforts aimed at all categories of membership. Additional resourcing for member special interest groups and for member facilities at Clare Street were further initiatives from the Taskforce to benefi t Chamber members.

As part of the focus for 2010, the Taskforce developed a multi-layered approach to engagement, addressing different functions in member companies to encourage active involvement in Chamber activities and maximising member benefi ts.

Intrinsic to heightened member engagement is the need to continually improve our communications. The Taskforce recommended a comprehensive communication channels audit to include the Chamber’s website. The aim is to focus on clarity and consistency of message throughout all channels and an upgraded look and functionality. This will be completed in 2011 with input also from members’ own feedback.

The events programme is also important to retention and attracting new members. The Taskforce recommended the further leveraging of the programme, including priority allocations to certain events to ensure maximum awareness of the strength of these events.

Following conclusion of the work of the Membership Taskforce, the executive team is currently implementing its comprehensive action recommendations for the benefi t of all members.

Dublin Chamber of Commerce would like to thank all the members of the Taskforce for their valued contribution to our good work last year.

John McGraneChair, Membership Taskforce

Join our LinkedIn group to strengthen your business connections in the region and beyond. http://linkd.in/DublinChamber

As part of the focus for 2010, the taskforce developed a multi-layered approach to engagement.

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Communications/PR Report

Dublin Chamber has sought to greatly improve the support it offers to members through a more streamlined and effective strategy for its influencing and communications.

The Chamber has greatly strengthened its voice with national and local government by applying a structured approach to its influencing strategy. Through a process prioritisation followed by specific actions plans, the Chamber was able to better utilise its time and resources. This more targeted approach of issue management has been very effective in improving engagement with key decision makers and the overall influence that the Chamber has had in 2010. This approach will continue to be applied to further strengthen the Chamber voice in 2011.

By having a clear focused voice that captures the sense of Dublin business, the Chamber is able to engage in dialogue with Ministers, TDs, Councillors and other senior officials. Notable successes include the local commercial rates campaign, reform of the business expansion scheme for enterprise investment, improving the efficiency of Dublin’s local government structures and ensuring the continued delivery of infrastructure in the City Region. In particular, the Dublin Chamber has sought to engage more widely with elected representatives from all Dublin’s four local authorities and all TDs in County Dublin in an aim to foster a positive debate about making Dublin a more attractive and competitive place to do business.

Communications are an important part of the Chamber’s ability to influence key decision makers.

It has been critical to ensure that the Dublin Chamber voice stands out. To achieve this, the Chamber appointed the public relations company Edelman as its advisors. There were two main communication objectives for the year. The first was to position the Dublin Chamber amongst media, decision makers and the public as the most respected, influential and authoritative voice of Dublin business. The second objective was to promote the benefits of business networking and the services of the Dublin Chamber, particularly through the Chamber’s extensive events calendar.

As a result of this revised communications approach, media coverage continued to increase this year, with over a thousand media hits and impressions. All press statements are based on policy positions derived from feedback directly from member companies and from the elected governing Council of the Dublin Chamber. We are greatly appreciative of the engagement and feedback that we receive from all members.

Creating clearer lines of communications with members is essential for the Chamber to increase its influence. The Chamber has continued to improve the methods and means by which it facilitates a dialogue between members and with the Chamber. In 2010, the Chamber launched its Facebook page and delivered a series of business programmes with City Channel. Now in its second year, the Chamber’s LinkedIn group (http://linkd.in/DublinChamber) - a business-oriented social networking site - grew to have over a thousand members, which has made the Chamber LinkedIn’s group the largest business group in Dublin.

The Dublin Chamber’s ezine was re-designed and a new delivery system was put in place. This year the Chamber worked to improve the content of its quarterly magazine Business Ireland, its newsletter Dublin Business, and it’s Annual Membership Directory. Expect further refinements in 2011.

Dermot BreenChair, Communications/PR

The Chamber has greatly strengthened its voice with national and local politicians...


Infrastructure & Transport Taskforce Report Planning & Development Taskforce Report

In 2010 the taskforce focused on all of the major projects that impact on city life, with attendees at our briefi ngs getting project specifi c presentations on the upgrade of Dublin’s rail, bus and road network. In addition, the taskforce also addressed individual member’s concerns through the IFSC traffi c forum.

We have seen some positives this year: A Railway Order for most of Metro North was granted; Terminal 2 opened; The Oral Hearing for the DART Underground project

commenced; The Clongriffi n railway station opened, as did the

Dunboyne rail line; Bus Eireann and Dublin Bus continued to upgrade

their networks; The Marlborough Street Public Transport Bridge was

tendered; and Phased testing of Integrated Ticketing is underway,

and Automatic Vehicle Location systems and Real Time Passenger Information signage are being rolled out.

However, the taskforce is disappointed that the National Recovery Plan will impact negatively on Transport21. DART Underground is a clear example, with Government now saying that it will not be possible to deliver the tunnel element of the project in the immediate period. We are disappointed that this project will not be delivered concurrently with Metro North in the shortest timeframe possible.

In 2011, we - on your behalf - will continue to engage with all of the transport agencies and other stakeholders to ensure that the city remains fully accessible and open for business. We

will also continue to encourage Government to invest in vital infrastructure that lays down the platform for future growth and addresses the Dublin City Region’s infrastructure defi cit.

Thank you to everyone who participated in the taskforce in 2010. Your engagement was most welcome and warmly appreciated.

Mike JonesChair, Infrastructure & Transport Taskforce

Throughout 2010 the taskforce lobbied on your behalf for greater integrated planning, height and density in the ‘Dublin City Development Plan 2011-2017’ and the ‘Regional Planning Guidelines for the Greater Dublin Area 2010-2022’.

Through submissions, participation at public meetings and individual meetings with offi cials and Councillors, we continuously called for the these plans to focus fully on the business agenda in terms of supporting business activity and growth so that existing jobs are supported and employment generated. We also called for the plans to ensure the city remains attractive for residents, shoppers, visitors and workers.

Our message was clear: These plans must allow height and density in certain areas to ensure there is appropriate offi ce space to make it easy for companies to invest in the city; and, they must fully manage the wide-spread physical disruption that will take place over the next few years as major projects are delivered in the Dublin City Region (i.e. Metro North, upgrading Dublin’s water supply etc). We were pleased that the taskforce’s efforts impacted positively on the debate on higher density for offi ce development in the inner city, resulting in an upward move from 6 to 7 storeys.

I would like to sincerely thank each member of the taskforce who gave so generously of their time and expertise. Your participation will help ensure that the Dublin City Region remains an attractive location for inward investment and jobs out to 2022 and beyond.

Paul HallamChair, Planning & Development Taskforce

We will continue to encourage Government to invest

We called for the plans to ensure the city remains attractive for residents, shoppers, visitors and workers.

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D21 Taskforce Report Budget Taskforce Report

The number of cities with a population in excess of 1 million has grown from 20, a century ago, to more than 450 today. By 2050, nine out of every ten people in developed economies are expected to live in cities. In parallel with the growth in cities, there has been an appreciable transformation in the nature of commerce. Global trade now accounts for two thirds of all trade. Globally integrated service companies are locating activities where human and physical capital is located and these are in cities. As a consequence, cities have become key drivers of national economic growth.

For this reason, Dublin Chamber has undertaken this project to prepare a long-term strategic economic recovery programme for Dublin City Region, which was entitled D21. The key initial findings show how competitive differentiation is shifting from traditional drivers to the ability of a city region to create and absorb skills and innovation.

As part of the work programme, the Chamber’s large multinational companies were consulted to compare the findings from the research collected versus the experiences of actual decision makers. The work of this project is ongoing and has informed the Chamber’s work in a number of areas.

Dublin Chamber is committed to the long-term development of the City Region. This can only be realised as a consequence of the development of a comprehensive strategy for the Dublin City Region which takes an integrated and holistic view of the city. At present, no such strategy exists, nor is there any single entity charged with developing one. Through this project we will seek to identify some of the elements that must be considered in any such strategy.

Ciaran EnnisChair, D21 Taskforce

Dublin Chamber made a submission to the Minister for Finance in October, following a number of meetings of the Taskforce over the summer, and including a lengthy meeting with senior figures in the Department of Finance.

As the President stated in his opening address in this annual report, the economy has been the dominant issue on Council’s agenda throughout the year. The Chamber is widely representative of businesses from all sectors, which adds value to our submission but makes the process that bit more difficult.

In July, Dublin Chamber began its process of influencing the Budget and continued its call on Government to put forward a multi-year plan outlining how Ireland would achieve the necessary correction in the public finances. We, therefore, welcomed the Government’s National Recovery Plan as it provides greater certainty to businesses and consumers domestically, as well as to international investors.

In the 2010 Budget Submission, Dublin Chamber sought a balance set of measures to support SMEs in particular, including exporting firms and those selling into the domestic market. Some successes to note include the broadening of the 15 day prompt payment to “the wider public sector” and the improvements to the Business Expansion Scheme. Dublin Chamber welcomed the Government commitment to ensure that the balance of the fiscal correction is through reduced expenditure rather than increased taxation and the reassurance that the 12.5% corporate tax rate remains. We expect that the proposal for a reduction in the airport tax will provide a strong stimulus to the tourism sector in 2011.

I wish to thank all the members of the taskforce for their assistance.

Colm McDonnellChair, Budget Taskforce

Dublin Chamber is committed to the long-term development of the City Region.

We will continue to encourage Government to invest


Dublin Mayor Taskforce Report Local Government Effi ciency Taskforce Report

Government needs to pioneer a radical reform of local government that results in the Dublin City Region having a strong leader and governing structure to successfully guide its development as the engine of growth for the Irish economy.

The taskforce was please to see some key developments occurring in 2010, with the publication of the Mayoral legislation and the fi ndings of the Local Government Effi ciency Review Group. However, progress and implementation have been disappointingly slow.

Delegations from the Chamber met frequently with Minister Gormley, his offi cials and opposition parties throughout the year to discuss amendments to the legislation as it progressed through the various stages of drafting.

However, we are disappointed that the current draft of the Mayoral legislation is, we believe, not yet strong enough to ensure that the directly elected Mayor for Dublin will be effective and have the power to drive real change, including:

control over Local Authority budgets; specifi c, identifi ed powers to drive the Dublin economy;

and the power to implement effi ciencies in the four local

authorities.

Dublin Chamber continues to support the concept of a directly elected Mayor for Dublin, but on your behalf in 2011 we will only support legislation that clearly shows how the Mayor will drive real change and make a tangible positive difference to the lives of Dubliners and to the cost base of local businesses. We will not support the introduction of an additional layer of bureaucracy in our local government structure.

Michele ConnollyChair, Dublin Mayor Taskforce

The Dublin Chamber successfully championed the need for a review of local government spending in its Budget submission in 2009. The Local Government Effi ciency Review Group met, under the auspices of the Minister for the Environment and reported in 2010. The Local Effi ciency Review Taskforce prepared a comprehensive report, using international evidence, in which it identifi ed a number of means by which the cost of local Government could be reduced. The report recommended that local authorities undertake a full audit of range of services they deliver and how these services might be delivered in future. It identifi ed a number of areas where outsourcing or a shared services model could be introduced immediately leading to cost savings that should be passed on to ratepayers.

Dublin Chamber possesses the skills to develop these service models to assist the 4 Dublin Councils drive these effi ciencies, as members have been forced to drive effi ciencies in their own businesses.

A more effi cient local government means better service and lower costs. At present, businesses fund the bulk of local authority spending in Dublin. Dublin Chamber undertook a vigorous campaign with the offi cials and public representatives in the four Dublin local authorities – Dublin City, Fingal, South Dublin and Dun Laoghaire Rathdown – to reduce commercial rates and charges. As a result of our campaign, Fingal and Dun Laoghaire Rathdown county councils reduced commercial rates by 2% in 2011 and Dublin City and South Dublin County councils made more modest reductions of 0.6%. Dublin Chamber will continue its campaign for further reductions in local business charges and commercial rates, supporting the implementation of the recommendations of the Local Government Effi ciency Review Group. In recognition of our role in this area Gina Quin, Dublin Chamber CEO, was recently appointed to the Independent Group to Review the Staffi ng Complement and Number of Senior Managers in Dublin City Council. Derry GrayChair, Local Government Effi ciency Taskforce

Dublin Chamber continues to support the concept of a directly elected Mayor for Dublin

Dublin Chamber will continue its campaign for further reductions in local business charges

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Dublin Chamber would like to thank our Corporate Partners for their continued support and engagement.

Glen Dimplex Group

Dell Perot Systems

Procter & Gamble Manufacturing Ireland Ltd

The Irish Dairy Board


Corporate Partners

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Income and Expenditure Account

As at 31st October 2010

2010 2009 € €

IncomeSubscriptions 1,232,630 1,330,052Export documentation 283,408 264,269Membership services (net of direct costs) 344,517 399,529 1,860,555 1,993,850 ExpenditureStaff costs (net of allocation to membership services 1,048,743 1,146,620and promotion and public relations)Promotion and public relations 192,613 118,147Financial and administration expenses 143,313 176,726Establishment costs 139,328 140,943Depreciation 128,944 124,561 1,652,941 1,706,997 Net surplus 207,614 286,853Interest income 24,817 20,386 Net surplus on ordinary activities before taxation 232,431 307,239Corporation tax on interest income (5,755) (5,700) Net surplus on ordinary activities after taxation 226,676 301,539 Accumulated surplusSurplus in the year 226,676 301,539At beginning of year 1,400,039 1,098,500 At end of year 1,626,715 1,400,039

The surplus on a historical cost basis would be greater for the year to 31 October 2010 by €€37,514 (2009 €€37,514) due solely to the charge for depreciation on the revalued amount included in land and buildings.

The company has no recognised gains or losses other that the result for the year as set out above.

On behalf of Council

Peter Brennan PresidentImelda Reynolds Vice-President

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Balance Sheet

As at 31st October 2010

2010 2009 € €

Current assetsDebtors 315,631 438,664Bank and cash carnet deposits 422,136 250,166 other 1,604,366 1,231,747 2,342,133 1,920,577 Current liabilitiesCreditors (367,523) (443,824)Carnet deposits (422,136) (250,166) Net current assets 1,552,474 1,226,587

Fixed assets 2,603,237 2,672,258 4,155,711 3,898,845 Represented by:Capital reserve 1,875,742 1,875,742Accumulated surplus 1,626,715 1,400,039 3,502,457 3,275,781

Income received in advance 653,254 623,064 4,155,711 3,898,845 On behalf of Council

Peter Brennan PresidentImelda Reynolds Vice-President


Financial Statements

Gina QuinChief Executive

Aebhric McGibneyDirector of Policy and Communications

Sandra FarrellPA to Chief Executive

Patrick KingPolicy and Communications Manager

Ciara DuncanEvents Manager

Maire WalshEvents Executive

Richard BrownExport Services Manager

Ruth SpainExport Services Executive

Michelle BerryFinance Manager

Catherine McCabePolicy and Communications Executive

Joanne DoranFinance Assistant

Linda McNultyInternational Manager

Kay GibbonsCredit Controller

Marion JammetEnterprise Europe Network Executive

Jean HoeyDirector of Membership Development

Aideen RyanMembership Development Manager

Nicole DohertyMembership Development Executive

Donal MiltonMembership Development

Paul O’NeillMember Relations Manager

Ruth EdwardsReceptionist /Administrator

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With Luas Tax Saver Tickets it’s easy for employers and employees to make a significant saving on their tax bills. Benefits include:

• Up to 47% additional tax saving for staff • Up to 10.75% savings for employers on PRSI • Journeys are cheaper with prepaid tickets than cash• No more queues for Luas ticket purchases

To find out more about Luas Tax Saver Tickets, freephone 1800 300 604, call 01 461 4915 or email [email protected].

See www.luas.ie for a full range of Luas ticket options.

Save with Luas Tax Saver Tickets

Desig

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by B

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Dublin Chamber of Commerce

7 Clare Street, Dublin 2

Tel (+353-1) 6447200

Email [email protected]

www.dublinchamber.ie

Our Customer Care team is there to help you get the most

from your membership call Paul O’Neill on 644 7242.

dublin chamber annual report 2010

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