Duane Davis4441 Wrenwood AveBaltimore MD 21212

CELL: (443)838-9096

Email Address: Waynesworld198@gmail.com

Summary

To use my skill set and work ethic to obtain gainful employment with regards to my particular field of study to help your company grow and achieve its goals as it relates to the day to day and fiscal year operations with regards to shareholders and any other entity.

Accomplishments

Received Dean’s List recognition for 3.0 grade point average or higher for the fall semester of 2011 and for the spring semester of 2012.

Received transfer Associates Degree in Science in the discipline of Computers from College of Lake County in Grayslake, Illinois; May 31, 2014

Employment

Global Payments Owings Mills, MD FEB 2016 – Current

Position and or Title: Logistics Rep I

Responsibilities include storing, shipping and receiving credit card terminals to and from various merchants according to brand and Visa standards. Responding to emails in a timely fashion from various vendors and associates throughout the company. Print & accurately pick queued orders populated in the appropriate systems within the SLA of 1 hour or less. Observe all operational and safety procedures. Maintain appropriate level of non – serialized items and immediately communicate shortages. Escalate all department and system issues timely to the leadership team. Assist in performing weekly, monthly, and yearly inventory counts. Other related duties as assigned.

Ceannate Corp Buffalo Grove, IL OCT 2014 – APR 2015

Position and/or Title: Default Resolution Specialist

Responsibilities include collections for the Department of Education. Negotiating payments while continuing to build a positive relationship with customers. Performed telephone contact with customers according to guidelines and standards to ensure payment. Managed collection efforts with a high level of persuasiveness and professionalism. Maintained positive customer relationship and minimize bad debt exposure. Type 40 WPM

Holiday Inn and Convention Center Gurnee, IL May 2012- Apr 2015

Position and/ or Title: Shuttle Driver and Front Desk.

Responsibilities include but not limited to transporting guests to various destinations ranging from hotel to and from any place in a five mile radius. Acquiring information necessary to check-in, check out and balance the bill according to brand standards. Concierge-esque guest services and amenities liason. Fulfilling requests and inquiries about various events throughout the year and assisting management with day to day operations. Type 40 WPM. Housekeeping and daily maintenance of facility.

Sams Club Gurnee, IL OCT 2011- May 2012

Position and/or Title: Meat Department Associate

Responsibilities include manufacturing beef, pork, veal, lamb, and chicken products. Merchandising finished product for consumers. Rotation of inventory and disposal of expired product in compliance with state and federal health regulations. Daily maintenance, cleaning, and use of industrial meat processing equipment including Hobart 5801 meat saw, Hobart 4846 mixer/grinder, Hobart Ultima Wrapping System Autowrapper. Assisting department manager in day to day operations.

Innovative Gourmet Owings Mills, MD APR 2010- JUN 2011

Position and/or Title: Prep Cook

Responsibilities include preparation of various gourmet meals under the supervision of Serv-Safe certified chef. Rotation of product and disposal expired product in compliance with state and federal regulations. Daily maintenance of equipment perform daily to ensure optimal production. Foods to be prepared, delivered, and produced food on customer premises.

Shoppers Food Warehouse and Pharmacy Baltimore, MD AUG 2003- FEB 2010

Position and/or Title: Meat Cutter/ Journeyman

Responsibilities include manufacturing beef, pork, veal, lamb, and chicken products. Merchandising finished product for consumers. Rotation of inventory and disposal of expired product in compliance with state and federal health regulations. Daily maintenance, cleaning, and use of industrial meat processing equipment including Hobart 5801 meat saw, Hobart 4846 mixer/grinder, Hobart Ultima Wrapping System Autowrapper, and Hobart meat Cuber. Training of new personnel and assisting department manager in day to day operations.

Education

Towson University Towson, MD AUG 2015- Current

Currently Enrolled in Bachelors Program for Computer Science. GPA 2.85

Date Expected for graduation: May 2018

College of Lake County Grayslake, Ill AUG 2011-MAY 2014

Obtained Transfer Associates Degree in Computer Science May 31st 2014. GPA 2.8

Zion-Benton Township High School Zion, Ill AUG 2001-MAY 2012

Obtained High School Diploma. 3.0 GPA

References

Available upon request.