DTOS FAQDTOS FAQ

Speed is the key for the future

PM : Jimmy HsuExt : 7298PM.DTOS@Advantech.com.tw

(Version 1.5)

FAQ 1FAQ 1

Question: Who own the design of customer carried board ?

Answer: Advantech own the design of both HW and SW of DTOS

FAQ 2FAQ 2

Question: Who sources the component for the samples in ES stage ?

Answer: Advantech will source most of the common components, Customer will have to consign or down payment for special parts including connectors or IC

FAQ 3FAQ 3

Question: Would Advantech allow 3rd party to produce the CSB (customer carried board)?

Answer: After the customer’s order exceed 1000 pcs, customer is entitle to have the design of CSB which include a) Schematic File b) Gerber File

FAQ 4FAQ 4

Question: What kind of drivers are included in NRE ?

Answer: Advantech will offer the drivers which come with the SOM CPU Module if required

FAQ 5FAQ 5

Question: What kind of certifications are included in NRE ?

Answer: Advantech will perform the test only on the basic function (not include temperature, EMI, ESD… special certification required by customer)

FAQ 6FAQ 6

Question: What kind of test will be done in the first 3 engineering sample ?

Answer: a) Advantech will perform only have the test for the basic function (not include temperature, EMI, ESD… special certification required by customer) b) Customer need to provide test process for proprietary function or take the responsibility for testingc) Please refer to Appendix B of Engineer Interface Doc

FAQ 7FAQ 7

Question: Does Advantech accept the installment of NRE charge ?

Answer: Advantech does not accept installment of NRE charge & this NRE charge is not Refundable.

FAQ 8FAQ 8

Question: What is the lead time for Mass production?

Answer: For 6 weeks lead time not require forecast For 4 weeks lead time require 3 months rolling forecast provided by customer

FAQ 9FAQ 9

Question: What is the min Qty for pilot run and mass production ?

Answer:

Min Qty 50pcs for Pilot Run

Min Qty 200pcs for Mass Production

FAQ 10FAQ 10

Question: Can I ask the engineering change within or after DTOS 30days?

Answer: Any engineering change during this period is not permitted

FAQ 11FAQ 11

Question: Should I pay for the engineering change ? Answer:

a) Any Engineering Change should proceed by ECRprocess and only one ECR process allowed If found to be Advantech’s responsibility, Free of Charge.Otherwise, subject to charge by the complexity of the change.b) Any serious Engineering Change should be considered as another New DTOS project.

FAQ 12FAQ 12

Question: What will cost the modification for 2nd sample ?

Answer:a) Any Engineering Change should proceed by ECRprocess and only one ECR process allowed If found to be Advantech’s responsibility, Free of Charge.Otherwise, subject to charge by the complexity of the change.b) Any serious Engineering Change should be considered as another New DTOS project.

FAQ 13FAQ 13

Question: What is DTOS? Answer:

a) DTOS stands for Design To Order Service which is the service Advantech offer to customer and it’s aiming to provide a computing function board customization speedy service on both HW and SW sideb) Please refer to the next page for the simple diagram on its process

Through SOM web page http://www.advantech.com/SOM

Select SOM engine

Select I/O

connectors

DraftPlacement

Select function

block

Placement confirmation

NRE $19,500 30 DaysGet 3

EngineerSamples

DTOS simple flow chart

FAQ 14FAQ 14

Question: What kind of the information need to be confirmed before DTOS start?

Answer: (a) Mechanical drawing and board layout

(b) Schematic (required) (c) OS and driver requirement(d) Test environment

FAQ 15FAQ 15

Question: What kind of the information need to be include in Sales Leads?

Answer: (1) Customer Background(2) Project Background(3) Product Spec.Please refer to detail of the DTOS Application Form

FAQ 16FAQ 16

Question: What kind of the information which need to confirmed before DTOS 30 Days start?

Answer: (1) Customer Solution Board Specification

(a) Desired function on SOM(b) Special function on customer solution board(c) Replacement Parts/Connectors(d) Customer Proprietary Circuit

(2) Customer Solution Board Block Diagram(3) Customer Solution Board Placement

FAQ 17FAQ 17

Question: What does customer get after DTOS 30 Days?

Answer:

(1) Customer should receive 3 Engineer Samples of DTOS products

(2) Advantech will offer the drivers which come with the SOM CPU Module if required