dsci 304 operations management -...
TRANSCRIPT
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Office Hours: Tues/Thurs By Appointment
7:30 – 8:00
12:15 – 1:30
3:00 – 4:00
Professor: Harland E. Hodges, Ph.D.
Office: Beatty Center 323
Website: www.cofc.edu/~hodgesh
E-mail: [email protected]
Operations Management
DSCI 304
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
School Learning Goals
COMMUNICATION SKILLS: Students will demonstrate the ability, via both written and spoken
word, to effectively present, critique, and defend ideas in a cogent, persuasive manner.
QUANTITATIVE FLUENCY: Students will demonstrate competency in logical reasoning and
data analysis skills.
GLOBAL AND CIVIC RESPONSIBILITY: Students will be able to identify and define social,
ethical, environmental and economic challenges at local, national and international levels.
Students will also be able to integrate knowledge and skills in addressing these issues.
INTELLECTUAL INNOVATION AND CREATIVITY: Students will be able to demonstrate their
resourcefulness and originality in addressing extemporaneous problems.
SYNTHESIS: Students will demonstrate the ability to integrate knowledge from multiple
disciplines incorporating learning from both classroom and non-classroom settings in the
completion of complex and comprehensive tasks.
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
This course will address planning and control of production and service
operations with emphasis on demand forecasting, design of production
systems, aggregate planning, inventory management, and quality
assurance.
Additional topics will include just-in-time production, cellular
manufacturing, flexible manufacturing systems, robotics, computer aided
design, and quality circles.
Students will use appropriate computer software (EXCEL) to gain
experience with decision techniques.
Course Catalog Description
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Required Text
Operations Management,
William J. Stevenson, 11th
Edition
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
MATH 105 or MATH 231
MATH 104 or MATH 216
DSCI 232
MGMT 301
A working knowledge of the following concepts:
. EXCEL
. Descriptive statistics
. Probability analysis
. Binomial probability distribution
. Poisson probability distribution
. Normal probability distribution
. Sampling techniques
Prerequisite Skills
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
. To expose students to the operations function of an
organization and the associated management issues
. To provide students with the quantitative tools with which to
analyze operations management issues
. To provide academic experience (including computer
applications) to address these issues
Course Objectives
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Grading Scale & Grade Composition
The grade for this course will be evaluated based on the total points
earned out of 400. There will not be a cumulative final examination.
Your grades are posted on the website “Grade Lookup” template.
MC Quizzes 200 points
Exam 1 50 points
Exam 2 50 points
Exam 3 50 points
Exam 4 50 points
A 372 400
A- 368 371
B+ 348 367
B 332 347
B- 320 331
C+ 308 319
C 292 307
C- 280 291
D 240 279
F 0 239
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
DSCI 304 is qualitative (Chapter material and classroom presentation)
and quantitative (problem-solving course).
The qualitative portion of each examination will approximate 50% of the
examination total. The quantitative portion of each examination will be
focused on examples either directly from or similar to homework
assignments.
Each examination will be thorough and may require the use of computer
software (EXCEL) to assist in solving problems.
A calculator will be useful in the class to check out computerized
formulas for accuracy; however, calculators will be too time-consuming
to utilize in examination situations.
Exams
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Hodges Stevenson
Exam 1 - 50 points
Project Management 1 17
Productivity, Competitiveness and Strategy 3 2
Decision Making 4 5S
Forecasting & Smoothing Methods 5 3
Exam 2 - 50 points
Process Selection & Capacity Planning 7 5
Linear Programming 8 19
Location Planning and Analysis 11 8
The Transportation Problem 12 8S
Quantitative Exams
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Hodges Stevenson
Exam 3 - 50 points
Introduction to Quality 13 9
Statistical Process Control 14 10
Acceptance Sampling 15 10S
Aggregate Planning 16 11
Exam 4 - 50 points
Inventory Management 17 13
Material Requirements Planning 18 12
Supply Chain Management 20 15
Exams
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Multiple Choice Quizzes
Questions & Answer word documents from each chapter are posted on
the website. The multiple choice quiz will be 5 or 10 questions worth 2
points each, and come directly from the Q&A documents.
You should read each chapter prior to answering any of the Q&A
questions. After reading the chapter print out each Q&A document and
answer each question. Refer back to the chapter to verify your
answers.
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Hodges’ Lesson Questions Points
01 Project Management 5 10
02 Operations Management 5 10
03 Productivity, Competitiveness & Strategy 5 10
04 Decision Theory 5 10
05 Forecasting 5 10
06 Product & Service Design 5 10
07 Process Selection & Capacity Planning 5 10
08 Linear Programming 5 10
09 Facilities Layout 5 10
10 Design of Work Systems 5 10
11 Location Planning and Analysis 5 10
13 Introduction to Quality 10 20
Multiple Choice Quizzes
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Multiple Choice Quizzes
Hodges’ Chapter Questions Points
14 Statistical Process Control 5 10
16 Aggregate Planning 5 10
17 Inventory Management 10 20
18 Material Requirements Planning 5 10
19 Just In Time & Lean Systems 5 10
20 Supply Chain Management 5 10
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Homework is an integral part of this course. All homework
assignments are expected and required. Do not pick and choose
which problems you do. Do them all. Timely completion of
homework will reinforce concepts which have been presented in
classroom lectures.
Homework will not be picked up and graded. It will be my assumption
that unless you ask for help that you understand the material. It is your
responsibility to seek help with issues which you need reinforcement.
You will find in your business careers a similar philosophy.
Homework
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
If you are having difficulty with lecture material or with a particular
homework problem, you should do the following:
. Review the classroom example
. Visit with me during my office hours or by appointment.
Failure to organize your work (notebooks, computer diskettes, etc) and
keep up on a timely basis with assignments will result in a poor grade for
this course.
You should allow approximately 2 hours of review and/or
homework time for each 1 hour of classroom presentation.
Homework (continued)
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
You are near the end of your business careers and are expected to attend class unless there is
good excuse for the absence. Two (2) absences are allowed for this purpose. It is not
necessary to explain the reason for the missed class because it is automatically assumed that it
is for a valid legitimate reason.
Please note that CofC excused absences count as an absence. If you have 2 excused
absences and 1 more then you will be dropped from the course, so be sure that absences are
absolutely necessary. You never know when you will be sick or have some other situation that
requires you miss class.
Athletes needing to miss more than 2 classes should see me to determine if
accommodations can be made.
If you miss more than the allowed number above you will be withdrawn from the course.
Caveat: If for any reason there is a protracted illness or emergency which requires more
than 2 absences (supported by valid excuses) considerations will be given to grant a
policy exception.
Attendance Policy
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Cheating in any form is NOT allowed and will be rewarded, at a
MINIMUM, with a grade of F in the course.
If copying is involved, both parties will be judged equally guilty.
You can find the complete Honor Code and all related processes
in the Student Handbook at
http://www.cofc.edu/studentaffairs/general_info/studenthandbook.html
Honor Code
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Exams will not be made up for any reason.
Missed exams will result in a grade of ZERO.
If you know in advance of a legitimate reason for missing an exam you
should discuss this with me. We may be able to work out a solution in
this situation.
Legitimate excuses for missing an exam, which are brought to my
attention after the exam time will be considered; however, my judgement
in this situation will be final and non-negotiable.
Make-Up Exams
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
The professor’s judgement with respect to grading exams, homework,
etc. is not debatable in this course.
However, if an error has been made in grading your exam, the mistake
will gladly be corrected.
However, it is your responsibility to detect such a mistake and bring it to
my attention on the day of the exam is returned to you. You forfeit this
right to appeal errors by being absent when the exam is returned, or by
waiting until later in the semester to contact me.
Grading Errors
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Print out a copy of the lecture notes from the College of Charleston
website www.cofc.edu/~hodgesh and bring them to class with you each
day. You should print these 3 per page to allow for notes during each
lecture.
Keep a binder, folder, or notebook for your homework, lecture
presentations, class notes and handouts. Bring it to class each day.
Bring a calculator to class each day and know how to operate it properly.
Keep all of you assignments in an organized, orderly format. Easy
reference to homework may be necessary for timely completion of an
EXAM.
Basic Requirements
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Do all homework assignments. Do not try to guess at which ones are
the most important. Any homework assignment is a potential EXAM
question.
If you use a computer that is not on campus, ensure that the software is
compatible with the classroom software.
You will be using EXCEL and WORD. If you are using EXCEL you may
have to perform an add-in to make sure the classroom software works
properly. You can see the EXCEL Basics lessons on my website to
learn how to do this.
Basic Requirements (continued)
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
The College of Charleston is equipped with state of the art computer
facilities for your use.
The PC Network may be accessed at numerous campus locations.
The Microsoft Office software that will be utilized in this class is available
in all labs.
Computer Facilities
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
Disability Statement
The College will make reasonable accommodations for persons with
documented disabilities. Students should apply at the Center for
Disability Services / SNAP, located on the first floor of the Lightsey
Center, Suite 104. Students approved for accommodations are
responsibility for notifying me as soon as possible and for contacting
me one week before accommodation is needed.
Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323
If you need assistance, see me during my office hours.
If my office hours are not convenient, I can be available by appointment.
Ask For Help