The Axios Value Proposition

assyst by Axios SystemsBuilt on two decades of implementation success across a diverse international client base, assyst from Axios Systems delivers the best value for comparative depth of functionality in the enterprise Best Practice ITSM market.

assyst offers a lifecycle approach to ITSM through the consolidation of all ITIL processes in a single, out-of-the-box solution, underpinned by a federated Configuration Management Database (CMDB).

Axios Systems is a leading provider of Best Practice based IT Service Management (ITSM) solutions.

Axios Systems has a strong global network of offices and partners supporting the Americas, Europe, Middle East, Africa and Asia-Pacific.

Our customer-centric approach combined with our award-winning enterprise solutions ensure our customers worldwide can align their Service and Support organizations with the overall goals of the business.

Corporate Overview

What we doTechnology, increased merger and acquisition activity, increasing customer demands, and rising regulatory and compliance activity are driving the industry to place further emphasis on improving technology, service and operational performance.

For nearly two decades, Axios Systems has helped customers meet this challenge through successfully implementing IT Infrastructure Library (ITIL) based ITSM solutions in enterprises across the globe.

The Axios solutions portfolio offers Best Practice based software, services and methodologies to help transform your IT into a real business and competitive differentiator.

Align IT with your current and future business goals

Save costs through gaining a holistic view of your entire IT landscape

Adopt a focused and proactive approach to service provision

Increase availability and reliability of IT services

Make effective and efficient use of IT resources

Improve customer satisfaction

www.axiossystems.com

“The assyst solution has acted as the key enabler for sustained annual six

figure financial savings by the ability to track assets, their specification

and suitability for re-use.”

Norwich Union

Axios Systems was the first ITSM solutions vendor to adopt the ITIL framework, and pioneered assyst as the original ITIL solution.

ITIL has developed into the most powerful and widely accepted set of guidelines for achieving Best Practice in IT Service Management. Comprised of a comprehensive framework of approaches for achieving business success, ITIL helps organizations improve service delivery and reduce the cost of IT operations.

All Axios customer facing staff are ITIL qualified to ensure you achieve Best Practice success.

ISO/IEC 20000 is the world’s first international standard for IT Service Management. Based around the ITIL framework, ISO/IEC 20000 promotes the adoption of a formalized and integrated process approach to delivering effectively managed IT services.

Axios Systems has proven success in helping customers achieve this standard, and offers a wide range of solutions and services to help your organization realize this goal.

Axios Global Services

Axios Systems and ISO/IEC 20000

Axios Systems has satisfied worldwide customers across all industries, including:

Norwich Union

Hilton

Virgin Money

VeriSign

LEGO

assyst@axiossystems.com

www.axiossystems.com

TOTAL

Federal Aviation Administration

Arab Bank

EDEKA

Canadian Tire

Axios Systems and ITIL®

Axios Global Services can provide the resource you need to implement Best Practice solutions that drive results and support your strategic objectives.

Offering a wide range of consulting, project management and training services, Axios Global Services will help you maximize return on your Axios investment and enhance your ability to use our solutions in your environment.

“The vendor is laser-focused around delivering

ITIL-compliant service management tools.”*

Forrester

*Source: “Axios Systems Provides ITIL-Based Service

Desk Management For Larger Enterprises, The

Forrester WaveTM Vendor Summary, Q1 2006”