driving ticket sales and revenue for the college football hall of fame
TRANSCRIPT
DRIVING TICKET SALES AND REVENUE FOR THE COLLEGE FOOTBALL HALL OF FAME
PRESENTED BY: MARYKATE HALM • AUSTIN OVERMANN • MEGAN TEWS • SHANE WILLIAMS
LORAS COLLEGE GOLD
OVERVIEW
Raise Your Game, Inc. will analyze the College Football Hall of Fame’s current ticket packaging and pricing and look
for various opportunities for growth and capitalize on the Hall of Fame’s many opportunities in Atlanta and beyond.
PURPOSE
SWOT ANALYSIS
STRENGTHS WEAKNESSES
• Solid foundation with a strong brand• Prime location• New interactive facility• Strong college football fan base• CityPass available
• Lack of on-site events• Weak advertising of events• Permanent location• Mostly limited to football fans• Hours
OPPORTUNITIES THREATS
• Hosting flagship events• Induction ceremony
• Top meeting destination• Most flown through airport in the
world • 96 million in 2014
• Inductees representing 302 schools
• Competing with other attractions• Fernbank Museum• World of Coca-Cola• Georgia Aquarium• Inside CNN Studio Tour• Zoo Atlanta• Center for Civil & Human Rights
• Geographic location
TICKET ANALYSIS
SEASON TICKETS
• Keep prices the same• Good value for the price
• Better explanations of:• Ticket Packages• VIP All-Access Pass• Special Events• Gifts
INFERENCE
STRATEGY TO INCREASE REVENUE
• Better utilization of social media• Work with Flok as a marketing tool• Better utilize inductees• Utilize RFID data to know where people are• Extend hours
MARKET SEGMENTATION
The College
FootballFan
RECOMMENDED PACKAGE
PARTNERSHIP WITH CONFERENCES
• Travel to campuses throughout the country• Pro Football Hall of Fame’s Gridiron Glory• Catered to fans of that school
• Focus on one conference each year• Expand to markets outside of Atlanta
• Unique traveling exhibits generate awareness
+
MEET AND GREETS
Mike Kelly
Chuck Long
ActiveFamilies
in Atlanta
RECOMMENDED PACKAGE
+ Discount on Kids Club for kids 12 and under (20% off)
CITYPASS
• Great marketing tool in itself• Competing against Fernbank Museum of Natural History
• HOF closer to other attractions• Technology
• Rotating exhibits• Leads to repeat customers
Visitorsto
Atlanta
RECOMMENDED PACKAGE
ALUMNI EVENTS
• College alumni events hosted by HOF• Ohio State• Harvard
• Reaches new segments/demographics• Atlanta-based alumni
CONVENTION & VISITORS BUREAU
• Missed opportunities with convention centers• Special promotions with conferences
• Top meeting destination• Georgia World Congress Center
• Take advantage of convenience factor• Signage exists but capitalize more • Create relationships with out-of-state companies
TACTICS
HALL HAPPENINGS UPCOMING EVENTS
FACEBOOK TACTICS
TWITTER TACTICS
OTHER TACTICS
• Event notifications on Flok• Marketing resources at colleges• Word of mouth in Atlanta area
• Best marketing tactic
IMPACT ON REVENUE
IMPACT ON REVENUE
• Increases amount of repeat customers• Increases new customers
• Reaching markets outside Atlanta area• Increases awareness• Ticket packages
• Improvements lead to revenue increase
CONCLUSION
THANK YOU!QUESTIONS?
OBJECTION: PRICES
• Flat rate to see all exhibits• Good value for price• Other Hall of Fames
• Pro Football Hall of Fame• National Baseball Hall of Fame and Museum• Naismith Basketball Hall of Fame
• Costs associated with traveling HOF• Flok
OBJECTION: HOURS
• Benefits outweigh costs• Increased revenues from more traffic• Volunteers = no labor costs• Working parents can bring kids on weekdays• More competitive with other attractions
OBJECTION: SEGMENTS
• Three segments fit customers• Families = kids
• Other segments minimize effectiveness of marketing• Economies of scale
OBJECTION: SEGMENTS
• Three segments fit customers• Families = kids
• Other segments minimize effectiveness of marketing• Economies of scale