Driving Results Through Employee Development MERC e-Learning Luis Jimenez 2014

Why Developing Your Employees Matters

• Managers who are effective at development increase employee performance by 25%

• Ex: If you have a team of eight, it’s like adding two people for FREE!

Impact of Manager-Led Development

Managers who are effective at development are able to:• Improve Retention by 40%• Improve Job Satisfaction by 37%• Employees are more productive, who stay around longer,

and are generally happier with their work

Five Manager Roles

Development activities that drive employee enhanced performance

Manager Role: Performance & Development Strategist

Set performance expectationsJob experience should be 70 to 80% of employment development plans

Manager Role: Solutions Enabler

Teach employees by coaching and using past experienceReflect on recent experiences to capture lessons learned to help master similar situations in the future

Manager Role: Learning Experience Architect

Ensure projects are learning opportunitiesAssign projects that address skill gapsProjects that force employees to build new skills

Manager Role: Opportunity Broker

Helps employee find opportunities: limiting access to them can increase employee dissatisfaction

Build new skills through repetition and encourage innovation

Manager Role: Honest Appraiser

Balance feedbackUnderstanding strengths helps overcome their weaknessesHonest dialogue

Conclusion

Managers who are effective at development increase employee performance

Strong manager-employee relationship

Provide honest feedback and identify development opportunities

Day to Day interactions to continue development through every day work