driving and accountable, collaborative culture

© 2015 NetSpeed Learning Solutions. All rights reserved. 1

Driving an Accountable

and Collaborative Culture

March 2015


Webinar Objectives

• Implement 10 questions asked every

day by accountable collaborators

• Capitalize on the four principles that

support joint effort toward common

goals

• Adopt eight communication practices

that drive a high-performance culture

• Build peer power in your

organization


About Cynthia Clay

• 25+ years of experience

• Author of Peer Power (John

Wiley)

• An expert in collaborative,

engaging virtual learning

• Committed to helping

organizations build accountable

collaborators


Tweet

#peerpower


Purpose Poll

What got you here today?

6© 2015 NetSpeed Learning Solutions. All rights reserved.

Our Story


Negative Signs

What signs tell you that there might be a lack of

accountability in your organization?


Business Impact

What business impacts do organizations

experience when accountability is low?


Business Impact Poll #1

• Missed opportunities or targets

• Reduced productivity

• Lost customers

• Inability to retain key employees

• Increased conflict

• Little risk-taking or innovation

• Low employee morale

• Average or poor performance


Positive Signs

What signs tell you that teams are collaborating

well in your organization?


Business Impact

What business impacts do organizations

experience when collaboration is high?


Business Impact Poll #2

• Creative solutions

• Increased productivity

• Retained customers

• High employee engagement

• Less unproductive conflict

• Willingness to take risks

• High employee morale

• Increased revenue


Get Set


Mindset Poll

How confident are you that your team

has the right Mindset (they know WHAT

to do, the goals and targets they must

meet)?


Skill Set Poll


has the right Skill Set (they know HOW

to communicate, collaborate, and

resolve conflicts)?


Will Set Poll


has the right Will Set (they know WHY

their targets matter and WHY their

performance makes a difference)?


Accountable Collaboration

Think of a time when you worked on a high-

performance team. The team produced great

results and worked together collaboratively.

What factors created accountable

collaboration on that team?


Ten Questions

1. What shared goals does our team have?

2. What pieces of the work puzzle

do I own?

3. How do I make sure that my

puzzle pieces fit seamlessly

with the pieces that others own?


Ten Questions

4. How do I demonstrate respect for each

person on this team?

5. What can I do each day to

strengthen my relationships

with my co-workers?


Ten Questions (Poll 1)

Which of these first five questions is

the most important question you

should be asking TODAY?


Ten Questions

6. How do I support open, transparent

communication on my team?

7. How can I improve existing processes to get

better results?

8. How will I contribute positively

and constructively, without

blaming others, when problems

arise?


Ten Questions

9. What else (what more) can I do to

contribute to the team’s results?

10.How can I work jointly with co-workers

to address obstacles to the team’s

success?


Ten Questions (Poll 2)

Which of these second five questions is the most

important question you should be asking TODAY?


Four Principles

24


Four Principles


Be Real

• Share your views and goals.

• Acknowledge reality.

How did Carmen apply these

practices?


Four Principles


Take Responsibility

• Be responsible for your

experience.

• Communicate with others.

How did Stan apply these

practices?


Four Principles


Extend Respect

• Listen, listen, listen.

• Allow others to solve their own

problems.

How did Helen apply these

practices?


Four Principles


Build Relationships

• Get input.

• Seek solutions that benefit all.

How did Bill apply these practices?


Five Strategies


Nine Challenging Coworkers

Common Behavior


Virtual and Classroom


Peer Power

Published by Wiley


Classroom and Virtual

• Six modules for maximum flexibility

• Based on adult learning principles

• Interactive and collaborative

• Practical skill-building

• Easily customizable


Online Tools

• “About You” Assessment

• “About Them” Assessment

• Podcasts and Knols at NetSpeed Fast Tracks™

• Post-class Reinforcement at the NetSpeed

Coach Learning Center™


The Learning Center


NetSpeed Fast Tracks™


Train-the-Trainer Model

• Certify internal trainers

• Face-to-face and virtual options

• License the complete program


Delivery Model

• Bring in our certified trainers

• Face-to-face and virtual options

• License the complete program


• Build accountable collaborators at all levels

• Reduce unproductive conflict

• Meet the needs of virtual learners and leaders

• Offer ready-to-launch blended programs

• Report business impact

• Receive flexible, responsive service

Benefits


Peer Power Webinars

• Two 1.75 hour webinars

• May 5 and May 7

• 9:45 a.m. Pacific/12:45 Eastern

Special: two for the price of one

Includes a signed copy of Peer Power: Transforming Workplace Relationships

http://netspeedlearning.com/webinar/peerpowerwebinars/

http://netspeedlearning.com/webinar/peerpowerwebinars/


• Download our new ebook: Peer Problems

• Win three seats to the May Peer Power Webinar Workshop series

• Take advantage of the 2 for 1 offer

Take Our Survey


Q & A

47

Thank You!

driving and accountable, collaborative culture

Business

netspeed learning solutions

highperformance team

business impact poll

skill set pollhow confident

accountable collaborationthink

mindset pollhow confident

right skill

right mindset