driver diagrams - bc patient safety & quality council · wedding bands awesome guests show up...
TRANSCRIPT
![Page 1: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/1.jpg)
Driver Diagrams: Linking Ideas to Action
All the Cool Kids are Doing Them!
![Page 2: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/2.jpg)
What We Will Cover
• What are driver diagrams?
• When to use them
• Break down the parts and create a driver diagram together
![Page 3: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/3.jpg)
Background
Beginner
Intermediate
Expert
Skills Assessment
![Page 4: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/4.jpg)
WHAT ARE DRIVER DIAGRAMS?
![Page 5: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/5.jpg)
The Model
AIM
Primary Driver
Secondary Driver
Change Idea
Change Idea
Change Idea
Secondary Driver
Change Idea
Change Idea
Primary Driver
Secondary Driver
Change Idea
Secondary
Driver
Change Idea
Change Idea
![Page 6: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/6.jpg)
What Are They?
![Page 7: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/7.jpg)
![Page 8: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/8.jpg)
Best Wedding
Ever
Legal & Traditional
Park permit Book mining
park
Marriage commissioner Book marriage commissioner
Tradition Wedding
bands
Awesome guests show up & stay
Communications
Paper wedding
invitations
Wedding website?
Accommodations
Riding Fool Hostel
The Old House group rate
Transportation Carpooling
from Courtney
Everyone has fun During Reception Lawn games
Group activities
Group bike ride
List of fun options in area for guests
Folks don’t get hangry
Stuff to eat off of Rent china,
tables
Catering/Food Prep
Coffee Bar
Wedding brunch
Brewery dinner
We remember the day
Photographer Book
photographer
Keepsakes
Coffee mugs?
Something to sign
We look rad
Bride
Dress
Makeup & hair
The girls
Bike ride outfit
Groom
Suit
The boys
Bike ride outfit
People are comfy Shine
Outdoor seating
Rain Indoor seating
![Page 9: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/9.jpg)
WHEN YOU COULD USE THEM
![Page 10: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/10.jpg)
When you could use?
Source: Health Quality Ontario
![Page 11: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/11.jpg)
BREAKING DOWN THE PARTS
![Page 12: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/12.jpg)
![Page 13: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/13.jpg)
Aim Statement
Aim Statement
Primary Drivers
Secondary Drivers
Change Ideas
![Page 14: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/14.jpg)
Aim Statement
• A clear, action orientated statement
– Specific
– Measureable
– Achievable
– Realistic
– Timebound
![Page 15: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/15.jpg)
![Page 16: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/16.jpg)
Best Summer Ever: Finalize Our Aim
How to have the
best summer by August 31,
2016
Primary Driver
Secondary Driver
Secondary Driver
Primary Driver
Secondary Driver
Secondary Driver
Change Idea
Change Idea
Change Idea
Primary Driver
Secondary Driver
Secondary Driver
Primary Driver Secondary
Driver
Secondary Driver
Change Idea
Change Idea
![Page 17: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/17.jpg)
Primary Drivers
Aim Statement
Primary Drivers
Secondary Drivers
Change Ideas
![Page 18: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/18.jpg)
Drivers
• Identify the elements in the system that are necessary to achieve the intended outcomes
• Key leverage points in the system
Bennett & Provost, 2015
![Page 19: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/19.jpg)
Drivers
• Areas in which change will impact aim
• Informed brainstorming
– Value stream maps
– Patient journey maps
– Client experience surveys
– Other stakeholder feedback (providers/patients)
– System data
– Research literature
![Page 20: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/20.jpg)
Drivers
• Cluster the ideas to create an agreed upon set of ‘drivers’
– Clearly defined
– Typical language: “improve” or “decrease”
• Identify the links between the drivers – creating primary, secondary and even tertiary
![Page 21: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/21.jpg)
Primary Drivers
• System components which will contribute to achieving the aim
• Referred to as primary drivers because they ‘drive’ the achievement of your main goal.
![Page 22: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/22.jpg)
![Page 23: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/23.jpg)
![Page 24: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/24.jpg)
Best Summer Ever: Primary Drivers
How to have the
best summer by August 31,
2016
Relax
Secondary Driver
Secondary Driver
Ensure Great
Weather
Secondary Driver
Secondary Driver
Change Idea
Change Idea
Change Idea
Primary Driver
Secondary Driver
Secondary Driver
Primary Driver Secondary
Driver
Secondary Driver
Change Idea
Change Idea
![Page 25: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/25.jpg)
Change Ideas
Aim Statement
Primary Drivers
Secondary Drivers
Change Ideas
![Page 26: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/26.jpg)
Secondary Drivers
• Elements within the related primary driver
• Break down the primary driver into manageable components
![Page 27: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/27.jpg)
![Page 28: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/28.jpg)
How to have the
best summer
by August 31, 2016
Relax
Book vacation
time
Plan a holiday
Ensure Your Inlaws Don’t Visit
Ensure Great
Weather
Secondary Driver
Secondary Driver
Change Idea
Change Idea
Change Idea
Primary Driver
Secondary Driver
Secondary Driver
Primary Driver Secondary
Driver
Secondary Driver
Change Idea
Change Idea
Best Summer Ever: Secondary Drivers
![Page 29: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/29.jpg)
Change Ideas
Aim Statement
Primary Drivers
Secondary Drivers
Change Ideas
![Page 30: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/30.jpg)
Change Ideas
• Outlines what changes will lead to improvement
• Focuses team’s attention
• To accomplish the aim
• Credible changes • Research literature
• Expert/stakeholder recommendations
![Page 31: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/31.jpg)
Change Ideas
• Ideas for change
• Actionable, specific idea to trial
• Teams test these change ideas • Test on a small scale
• Spread adapted changes
• Plan multiple series of PDSA’s
![Page 32: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/32.jpg)
![Page 33: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/33.jpg)
Change Concepts
• Change concepts are high level/conceptual
• Use them to help generate change ideas • A general notion or approach • Accelerate quantity and quality of change
idea development
![Page 34: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/34.jpg)
Change Concepts
• Examples: • Remove bottlenecks • Listen to customers • Give people access to information • Change the order of process steps • Standardization
![Page 35: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/35.jpg)
Change Ideas
• After generated
• Align the flow of ideas with primary and secondary drivers
![Page 36: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/36.jpg)
![Page 37: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/37.jpg)
How to have the
best summer
by August 31, 2016
Relax
Book vacation
time
Change Idea
Plan a holiday
Change Idea
Ensure your inlaws don’t visit
Send them on a holiday
Tell them you have bed bugs in
your house
Ensure Great
Weather
Secondary Driver
Secondary Driver
Primary Driver
Secondary Driver
Secondary Driver
Primary Driver Secondary
Driver
Secondary Driver
Change Idea
Change Idea
Best Summer Ever: Change Ideas
![Page 38: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/38.jpg)
In Closing: Top 5 Tips
• Can be employed at multiple points
• Ensure you have a clear aim statement
• Use informed brainstorming
• Be flexible when creating
• Keep it dynamic
![Page 39: Driver Diagrams - BC Patient Safety & Quality Council · Wedding bands Awesome guests show up & stay Communications Paper wedding invitations Wedding ... Photographer Book photographer](https://reader034.vdocuments.us/reader034/viewer/2022043009/5f9c8c90a3a6df37f01b3e59/html5/thumbnails/39.jpg)
QUESTIONS