dreyer training and learning at nestl
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nestle's training learning development in their company.TRANSCRIPT
Selecting and Developing Talents in Innovation and R&Dan example at Nestlé
"Innovation is the process of turning ideasinto manufacturable and marketable form."Watts Humprey
Marc DREYERHead, Training & Learning, Nestlé Corporate Innovation, Technology and R&D
Disclaimer: this presentation reflects the views of the presenter only, and not necessarily those of the company
What Innovation means to us?What are our challenges in R&D?How do we then address talents developments?
Selecting and DevelopingTalents in Innovation and R&D:
Innovation has to support ourbusiness model: RIG of +4%/y
Why is Innovation important?What is our Problem?How to address it?
2 Research Centers(700 people)• NRC• Nestlé Institute of
Health Sciences
27 Product TechnologyCentres & R&D Centres (3.100 people)
Global Innovation, Technology and R&D network: 29 locations
2 Research Centers(700 people)• NRC• Nestlé Institute of
Health Sciences
> 320Application Groups
(1.650 people)
27 Product TechnologyCentres & R&D Centres (3.100 people)
Local: more than 320 Application Groups in markets
Why is Innovation important?What is our Problem?How to address it?Business Diversity: Innovations in 2011
One Challenge:Adressing Diversity!!
Diversity of our R&D:• 29 centres• 6000 persons
Diversity of Functions, Products• R&D, Regulatory, Patents, • Manufacturing, Engineering• Marketing, Sales
CONSUMER GOOD: Consumers first!!• Marketing is local, • Technology is global
The fuzzy front-end Discipline in Execution
Stagegate
Concepts Development
Var
iab
ility
Cre
ativ
ity
Execution
Why is Innovation important?What is our Problem?How to address it?How we address it:
Our Innovation/R&D Process
The Polarity of Innovation:What Behavior?
Deployment of Products
• Reduce variability
• Eliminating Risks: Compliance
• Work based on physical objects
• Bounded in Fixed Requirements
• Driven by cost
R&D and Innovation
• Fail often/Fail early
• Managing Risks
• Work based on Information
• Unbounded in Creative flexibility
• Driven by cycle-time
Why is Innovation important?What is our Problem?How to address it?
Maximise opportunitiesor minimise risks?
1) Analysis of 261 products launched in US 2000-2004 in 18 high growth categories, ACV>5%
Source: McKinsey Quarterly, November 2006
# of consumer goods products launched1
Average sales within category, percent
89
42
3
Line extension
Incremental innovation
Breakthrough innovation
1.0
4.0
25.9
Ease & speed
High
Low
Stage-gate management:-The art of Portfolio Management!-The heart of R&D effectiveness!!
Concepts Development Execution
Stagegate
Stage-gate management
The dilemna:- "The best way to have a good idea is to have a lot of ideas.“ Dr. Linus Pauling- “The main thing is to keep the main thing the main thing.” Larry James
Creating shared value &
SustainabilityCan we create
value for society and Nestlé?
Innovation Sweet-spot
ConsumerWhat are the benefits for our
consumers?
CommercialDo we have the commercial
capabilities to do this?
Science & TechnologyDo we have new
technologies to find solutions?
The Nestlé Model
• 5-6% Organic Growth
• Sustainable increase in profitability
How we address it: Our R&D Model
Innovation is all about thinking differently& people leadership!
FRONTEND:Foster an Innovative
Environment
INDUSTRIALIZATION:Ensuring Discipline in Execution
STAGE GATES: Business Alignment
Creativity
Break the rules
Encourage a healthy disrespect for hierarchies and rules
Search for non-activated customer needs
Acceptance of risks and failures
Courage to stop non promising projects and flair to persist...
Talent to build winning teams
High conflict & high respect
Passionate with + open to new ideas
Discipline in execution
Manuals / Documentation
Process standardization
Compliance
Want to commercialize products
Why is Innovation important?What is our Problem?How to address it?
Our Training is mostly:Decentralized and Hands-on!
PRINCETON LEARNING MODEL
On the Job Coaching, Feedback Formal
70% 20% 10%
Leadership
Functional
Training and Learning: Our 3 Pillars
LEADERSHIP INNOVATION FUNCTIONAL
SENIORS/EXPERTS Leading Managers Business Integration
Science/trendwatching
SPECIALISTS Managing Others Do the right things
Optimize ValueChain
JUNIORS/ASSOCIATES
Managing Self Do the thingsright
Master Best Practices
Why is Innovation important?What is our Problem?How to address it?
Nestlé Central Training Center
Why is Innovation important?What is our Problem?How to address it?
Why is Innovation important?What is our Problem?How to address it?
Mastering Innovation Process
Connect Leading InnovationInnovation StrategyBusiness Schools
Do the right things Portfolio ManagementIntellectual AssetsValue CreationScience/Technology Watch
Do the things right Project Management ConsumersCompliance
Why is Innovation important?What is our Problem?How to address it?
Core /Strategic Technologies
« Functional » Training
Transform Expert
Optimize Value Chain Optimization Teams Projects
Master Best Practices Hands-on Training
Packaging
Engineering
Product Technology
MaterialsProcessesProducts
Why is Innovation important?What is our Problem?How to address it?
Selection and Recruitment
• Define:
– Job Description
– Job Success Profile
– Selection Process (Team, Criteria, Interviews)
• Interviewing/Assessment day
• Screening, based on
– Job Success Profile (i. Skills)
– Nestlé Corporate Values
Selecting and Developing Talents in Innovation and R&D:
An enabler of the Innovation Process!
Generate ideas Screen Wisely Implement Correctly
Summary of Mission of Training and Development in Innovation and R&D
• Support mission of R&D as enabler to RIG
=> Business Understanding
• Alignment and collaboration is key for successful innovation.
=> Understanding of Corporate values and Common Practices
• Leadership and “Thinking Differently”
=> Leadership and Management training
• Product and Process Mastership:
=>Functional Training
• Creating the Future:
=> Managing Technologies
Thank you