dreamforce debrief - social design

24
We are not in Wonderland anymore Little surprises around every corner, but nothing dangerous September 2011 Rick Mans Social Media Lead

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Page 1: Dreamforce Debrief - Social Design

We are not in Wonderland anymore Little surprises around every corner, but nothing dangerous

September 2011 – Rick Mans – Social Media Lead

Page 2: Dreamforce Debrief - Social Design

Consumers

ahead of

business

Page 3: Dreamforce Debrief - Social Design

We’re not in

Wonderland

anymore,

Alice

Page 4: Dreamforce Debrief - Social Design

Cost savings

Page 5: Dreamforce Debrief - Social Design

Increase

Margins

Page 6: Dreamforce Debrief - Social Design

Increase

revenues

Page 7: Dreamforce Debrief - Social Design

Impacting

business goals

Page 8: Dreamforce Debrief - Social Design

It is not

another silo

Page 9: Dreamforce Debrief - Social Design
Page 10: Dreamforce Debrief - Social Design

Design principles

Page 11: Dreamforce Debrief - Social Design

Candy is

Magical

Page 12: Dreamforce Debrief - Social Design

Change

the

default

Page 13: Dreamforce Debrief - Social Design

Building

a different

experience

Page 14: Dreamforce Debrief - Social Design

Sharing

Page 15: Dreamforce Debrief - Social Design

Scale through Participation

Page 16: Dreamforce Debrief - Social Design

Asynchronous

Page 17: Dreamforce Debrief - Social Design

Transformation

Page 18: Dreamforce Debrief - Social Design

Productivity

killers:

meetings and emails

Page 19: Dreamforce Debrief - Social Design

Your most

loyal

promotor

Page 20: Dreamforce Debrief - Social Design

Enable your

customers

Page 21: Dreamforce Debrief - Social Design

Analytics

Page 22: Dreamforce Debrief - Social Design
Page 23: Dreamforce Debrief - Social Design

Your contact:

Rick Mans

Phone: +31 6 51 21 01 44 E-Mail: [email protected] Twitter: http://twitter.com/rickmans LinkedIn: http://nl.linkedin.com/in/rickmans