dragonpoint software: success stories

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When it comes to the software that you are using, one size doesn't always fit your needs. That's where DragonPoint comes into play, we sit down and figure out your needs and how to improve your process and software.

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Page 1: DragonPoint Software: Success Stories
Page 2: DragonPoint Software: Success Stories
Page 3: DragonPoint Software: Success Stories

DME An all-inclusive marketing company, DME has helped its customers build relationships and generate revenue for over 30 years. One challenge was streamlining the packing and shipping process while improving information accuracy. Solution Scanning the unique barcode to view a thumbnail of the product and details about the order allows human verification; integrating with the shipping provider’s software streamlined the process and improved information accuracy.

Page 4: DragonPoint Software: Success Stories

DME Creating new web stores for its web-to-print partners was labor-intensive and limited by the legacy software’s business rules.

Solution DME Connect automatically creates new web stores, including administrative modules, order fulfillment, product search, shopping cart, checkout and more. It provides store owners with all the functionality expected in a contemporary web store while centralizing and simplifying the store admin process.

Page 5: DragonPoint Software: Success Stories

Economic Development Commission (EDC) of Florida’s Space Coast A non-profit organization dedicated to the economic stability and growth of Brevard County, FLA was frustrated by how long it was taking to manage memberships, events, and projects. Solution A multi-tabbed integrated module that provide easy entry and quick access to information reducing administrative time, and automating the link to the public website streamline the process of making information available on the public website.

Page 6: DragonPoint Software: Success Stories

EDX Electronics This Orlando, FLA Company saves clients’ money by sourcing obsolete parts, disposing of excess inventory, and managing vendor inventory. However, finding parts to fulfill customer orders often required connecting to multiple internal and external databases, resulting in long telephone wait times for customers. Solution Our application automated the process of searching all internal and external sources and reduced search time (and the phone hold time)by 75%.

Page 7: DragonPoint Software: Success Stories
Page 8: DragonPoint Software: Success Stories

The Villages – Recreation Facilities A retirement community that focuses on “hometown living” was faced with the challenge of tracking residents’ use of numerous recreational facilities around the community Solution Our custom Windows mobile application allows scanning membership cards and automatically uploading the data to the Villages’ mainframe system.

Page 9: DragonPoint Software: Success Stories

The Villages – Inventory Manual inventory practices at its retail stores were problematic and time consuming. Solution Each retail location uses a Windows mobile scanning application to quickly perform accurate physical inventories and upload data to the mainframe.

Page 10: DragonPoint Software: Success Stories

The Villages –Punchdown List Before releasing homes for occupancy, builders created paper documents listing final finish work required. However, this manual process was difficult to manage and time consuming. Solution With our tablet PC application, builders enter punchdown items, information is automatically synchronized with back office systems as soon as a wireless connection is available, and homes close sooner as final tasks are scheduled more quickly and accurately.

Page 11: DragonPoint Software: Success Stories

Mercedes Homes One of the 20 largest residential builders in the U.S. was growing fast but struggling to keep up with the data entry demanded by its software solution. Solution BuildRite, the custom software solution we wrote for Mercedes, reduced data entry by 30-50%, streamlined or eliminated cumbersome manual processes such as replacing trades or updating prices for open jobs, and integrated with Microsoft AX, a custom sales application, and the scheduling system.

Page 12: DragonPoint Software: Success Stories

Mercedes Homes While the company transitioned from a legacy custom application to an off-the-shelf package to BuildRite, management needed the reports it had used to run the company for more than 20 years. Solution We created Report Manager, an easy-to-use custom reporting application that builds reports in real-time from all of the source systems, providing management with consistent reporting throughout the transition to BuildRite. As an added benefit, the solution is so easy to use that we created more than 150 reports that are now generated from Report Manager.

Page 13: DragonPoint Software: Success Stories
Page 14: DragonPoint Software: Success Stories

Center for Advancement of Science in Spaces (CASIS) As the sole manager of the International Space Station (ISS), their mission was to maximize use of their platform to drive innovation. They partnered with DragonPoint to find an innovation solution that would eliminate the need to manually consolidate multiple complex Excel sheets into one file for NASA.

Page 15: DragonPoint Software: Success Stories

Center for Advancement of Science in Spaces (CASIS) Solution Our solution saves hundreds of hours by using NASA’s Excel file to dynamically build a multi-user web application for each project with pages and fields that specifically match each version of NASA’s spreadsheet. When a project is complete, the database application automatically populates the original NASA spreadsheet with all results for resubmittal.

Page 16: DragonPoint Software: Success Stories

IAP Worldwide Services An international leader in facility management faced challenges with manually consolidating information into its Oracle Human Resources database. Solution Our solution automatically consolidated data and imported it into Oracle, synchronizing the information from more than 25 sites.

Page 17: DragonPoint Software: Success Stories

Harris Corporation – Corporate Headquarters An international communications and information technology company that works in 150 different countries required a custom solution for centralized purchasing of hardware and software for all its operating divisions. Solution Our system automated the purchasing, receiving, and tracking of centralized procurement and invoicing for software purchases for the company.

Page 18: DragonPoint Software: Success Stories

Harris Corporation – Communications Division When the division adopted the Miller Heiman sales model, they couldn’t find a software package to support the process. Solution Our solution provided an automated method for each salesperson to collect sales data and used a custom data synchronization process to consolidate information into a division-wide sales forecast.

Page 19: DragonPoint Software: Success Stories
Page 20: DragonPoint Software: Success Stories

Kel-Tec The use of multiple disconnected software systems worked when demand was low, but as business grew, it became difficult to accurately track production of their original and high-performance firearms.

Solution Our custom web application automates the business process, eliminates redundant data entry and the associated errors, and reduces the time to ship and invoice products by 60%.

Page 21: DragonPoint Software: Success Stories

Hydro (Sapa) As a Global 500 supplier of aluminum and aluminum products to the automotive industry, Hydro’s requirements for just in time production and high standards for quality control presented business challenges.

Solution Our integrated .NET application manages raw materials inventory, schedules manufacturing, simplifies the collection and reporting of quality control metrics, automates the creation of packing and shipping bar-coded documents, and triggers invoices based on product shipments.

Page 22: DragonPoint Software: Success Stories
Page 23: DragonPoint Software: Success Stories

Central Contra Costa Transit Authority (CCCTA) It required 100’s of hours to dig through paper records to meet legislative and audit requirements for their fleet of over 120 fully accessible transit buses and 63 paratransit vehicles. Solution Audit and legislative questions are answered in seconds with real time user defined searches of more than half a million records related to fleet maintenance.

Page 24: DragonPoint Software: Success Stories

CCCTA Paratransit System Sharing paratransit ridership information among twenty one agencies in the vicinity of San Francisco was cumbersome due to an outdated system that required VPN access. Solution Our easy-to-access web application streamlined the process, reduced system maintenance requirements, and improved the accessibility of information.

Page 25: DragonPoint Software: Success Stories

Breckenridge Free Ride Transit System Tracking ridership and ADA passengers was a manual, paper-based process. Solution Bus drivers use Android devices to enter ridership at each stop, which syncs with the bus, route and stop information to help reduce time for data entry and improve the quality of information.