Dragging HR out of the Dark Ages

Mike Collins Head of Learning Solutions

“To identify the challenges and opportunities facing HR as the workplace

changes through technological disruption.”

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What words do you associate with Dark Ages HR?

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Police

Welfare

Rules

Process

Bureaucratic

Policy

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#CIPD14

Personnel to Human Resources

to ??

What should we learn from…..

What can we learn from…..

Innovation Customer buying habits

Agility

Future focus

Industry changes

Competitiveness

New Business models

Leadership

Vision

The internet/technology

Social Media

Mobile

The Sony Corporation 2003

World Leader in Consumer Electronics (CE)

Tokyo HQ

TV Audio Mobile phone

Computer Cameras etc Games Semi conductors

Music Movies

MARKET VALUE $130 BILLION

Worth $130 Billion

Over the last 10 years Sony have made systematic improvements in

• Product features & Performance

• Price Competitiveness • Operational Efficiency

What would you expect their market value to be today?

1.More than $200 billion2.Between $160b - $200b3.Between $130b -$160b4.Between $100b - $130b5.Between $50b - $100b6. Less than $50b

Source : Gordon Hewitt 2014

Human Resources Department 2014

Leader in Organisational Transformation?

HR HQ

Recruitment TalentL&D Systems Leadership Reward

MARKET VALUE $130 BILLION

Value to the Organisation ???

Engagement

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#CIPD14HR have made improvements to……..??

What do you see DISRUPTING your organisation?

How will this disrupt the work we do?

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1)Mobile Technology 2)Automation of Knowledge Work

3)Internet of things 4)The Cloud

5)User Experience6)Data Analysis

7)Learning Technologies 8)Video

Source : Bersin & Haberman

Example of customer behaviour / demand influencing design & user experience

HTC now provide a ‘selfie’ option in

their camera options

#CIPD14 stage selfie

VS

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How does HR operate in this world?

DPG Developing 21st century HR professionals

Connection, Collaboration, Content & Context = CAPABILITY

Final Thought

“The best way to predict the future is to create it”

- Peter Drucker

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Or

Will your HR department be a

Connect with me

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@Community_Mike

www.dpgplc.co.uk

CIPD Qualifications

Leadership & Management Solutions

www.community.dpgplc.co.uk

@DPGplc

CIPD 14 Stand 305