draft report in seoul
TRANSCRIPT
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Those theories of analysis have a purpose to analyze the competitive advantages of the firm from
external environment that can affect to the condition of the company.
And then prof. Tohyun Kim explains the industry live cycle which have four phases. First is embryonic,
in this phase the industry begins to develop and rivalry based on perfecting products, educating
customers, and opening up distribution channels. Second phase is growth which means that the
demand (and supply) takes off with new customers and has low rivalry because focus more is on
keeping up with high industry growth. Third phase is mature which indicate market saturates with
low to no growth, the company just stuck with the condition. And rivalry intensifies with excess
productive capacity, the lack of innovation that can make the rivalry each industry become
increasing.
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July 4
This day Professor Tohyun Kim explains about analyzing the internal environment of the
organization. Internal analysis defines as identifying the strengths and weaknesses of an
organization in terms of resources and capabilities required for achieving its goals. Resources means
that what the organizations have that be able to use in order to achieves the goal. For example
tangible resources are physical asset, plant, land, building, machinery, equipment, cash, and many
others. For intangible resources are brand, goodwill, skills, knowledge, reputation, culture, and many
others. Then capabilities means that what the organization can do based on the resources it
possesses. So its like how the organizations cultivate the resources with efficiently in order to
achieve the goal. To achieve the competitive advantage, the organization has to use their core
competencies that have VRIO criteria.
Value: Is the firm able to exploit an opportunity or neutralize an external threat with theresource/capability? So it means that the valuable of the resources and capabilities in
order to take over the competitive advantages.
Rarity: Is control of the resource/capability in the hands of a relative few? It means thatthe resources and capabilities that owned by the organization is the rare one.
Inimitability: Is it difficult to imitate, and will there be significant cost disadvantage to afirm trying to obtain, develop, or duplicate the resource/capability? It means that the
resources and capabilities that the organization has are hard to imitate by their rivals.
Organization: Is the firm organized, ready, and able to exploit the resource/capability? Itmeans that the structure, information system, culture, corporate governance, etc. in good
condition to process the resources and capabilities in order to get the competitive
advantages.
The core competencies itself means that capabilities that serve as a source of competitive advantage
for an organization over its rivals. For the sources of inimitability there are 4 things that organization
must be able to have:
Physical uniquenessThe organization has material, process, or capabilities to produce a product.
Path dependencyResources are unique and scarce because of all that has happened along the path
followed in their development and/or accumulation.
Causal ambiguityIt is difficult to disentangle the causes (or possible explanations) of either what the
valuable resource is or how it can be re-created.
Social complexityResource development requires interpersonal relations among managers, organizational
culture, and reputation with suppliers and customers.
Another model that used in analyzing the internal environment is Value Chain Analysis. Value Chain
the path by which products are created and sold to customers. At each step, the product becomes
more valuable. And also the organizations resources and capabilities should be examined alongside
consideration of its value chain.
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the ability to sense and seize new opportunities, generate new knowledge, and reconfigure
existing assets and capabilities.
July 5
Today Professor Tohyun Kim explains about Strategy Formulation. The definition itself isdecisionmaking regarding choosing strategies that lead to attaining an organizations mission and vision
by creating and sustaining its competitive advantage. He explains strategy formulation especially
in business level strategy. So business level strategy means that integrate and coordinate set of
commitments and actions the firm uses to gain a competitive advantage by exploiting core
competencies in specific product markets. That explanation can make some question, How to
compete in a particular industry? the important thing in business level strategy is c ustomer
satisfaction, satisfying customers is the foundation of successful business strategies. And also
strategic competitiveness results when a firm can satisfy customers by using its competitive
advantages.
WHO is to be satisfied?
Market segmentation: The way customers can be grouped based on important differences in their
needs or preferences
No market segmentationA product is targeted at the average customer
High market segmentationA different product is offered to each market segment
Focused market segmentationA product is offered to one or a few market segments
WHAT is to be satisfied?
Customer needs: The desires, wants, or cravings that can be satisfied through product attributes.
Customers choose a product based on:
The way the product is differentiated from other products of its type The price of the product
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HOW customers are to be satisfied: Determining core competencies necessary to satisfy customer
needs.
Core competencies: Resources and capabilities that serve as a source of competitiveadvantage for firm over its rivals
Cost Leadership Strategy: Integrated set of actions designed to produce or deliver goods or services
with features that are acceptable to customers at the lowest cost, relative to competitors.
Aggressive construction of efficient-scale facilitieso Economies of scale
Vigorous pursuit of cost reductions from experienceo Experience curve effect (or learning curve effect)
Avoidance of marginal customer accountso No-frill, standardized goods
Tight cost and overhead controlo Cost minimization in all activities in the firms value chain
Merits of Cost Leadership
o Protects a firm against rivalry from competitors Continuously improving levels of efficiency and cost reduction can be difficult
to replicate
oServes as significant entry barriers to potential competitors
Economies of scale and cost advantageso Provides more flexibility to cope with demands from powerful suppliers for input cost
increases
Absorb supplier price increases and relationship demands Force suppliers to hold down their prices
o Protects a firm against powerful buyers Lower cost structure
o Puts the firm in a favorable position with respect to substitute products Flexibility to lower prices to retain customers
Pitfalls of Cost Leadership
oAll rivals may share a common input or raw material Sources of cost advantage may become obsolete
oErosion of cost advantages when the pricing information available to customers increasesoThe strategy can be imitated too easilyoToo much focus on one or a few value-chain activities
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Uniqueness that is not valuable Too much differentiation The means of differentiation may cease to provide value for which
customers are willing to pay
Experience can narrow customers perceptions of the value of a productsdifferentiated features
Focus Strategy: Firm selects a segment or group of segments (niche) and tailors its strategy to serve
them. Firm achieves competitive advantages by dedicating itself to these segments exclusively.
Reasons are:
May lack resources to compete in the broader marketFirms can direct resources to certain value chain activities to build competitive
advantage
May be able to more effectively serve a narrow market segment than largerindustry-wide competitors
Larger competitors may overlook small niches
Two types of focus strategies
Focused cost leadership Focused differentiation
Merits of Focus Strategy
Creates barriers due to customer loyalty: Most effective in niches that are leastvulnerable to substitutes or where competitors are weakest
For Examples:
o Buyer groups Youths/senior citizens
o Product line segments Professional painter groups
o Geographic markets Urban vs. rural areas
Pitfalls of Focus Strategy
o Focused products and services still subject to competition from new entrants and fromimitation
o A competitor may be able to focus on a more narrowly defined competitive segment and"outfocus the focuser
o A company competing on an industry-wide basis may decide that the market segmentserved by the focus strategy firm is attractive and worthy of competitive pursuit
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o Customer needs within a narrow competitive segment may become more similar to thoseof industry-wide customers as a whole
Combination Strategy (or Best-Cost or Broad Differentiation)
Efficiently produce products with differentiated attributes Efficiency: Sources of low cost Differentiation: Source of unique value
Simultaneously concentrate on TWO sources of competitive advantage: cost anddifferentiation
Merit: Difficult for competitors to duplicate or imitate strategy Must be competent in many of the primary and support activities
Sources of flexibility useful for combination strategy:
Flexible manufacturing systems (FMS) Computer controlled process used to produce a variety of products in
moderate, flexible quantities with a minimum of manual intervention
Allows mass customization Eliminates the tradeoff between low cost and product variety that is
inherent in traditional manufacturing technologies
Total Quality Management (TQM) systems
Emphasizes firms total commitment to the customer and continuousimprovement of every process through data-driven, problem-solving
approaches based on empowering employees
Information networks Coordinating the extended value chain by linking suppliers, distributors,
and customers
Pitfalls of Combination Strategies
Firms that fail to attain both strategies may end up with neither and become stuckin the middle
Cost structure is not low enough for attractive pricing of products andproducts not sufficiently differentiated to create value for target customer
therefore, fail to successfully implement either low cost or differentiation
strategy
Underestimating the challenges and expenses associated with coordinating valuecreating activities in the extended value chain
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July 8
Today Professor Tohyun Kim explains about chart of value creation frontier.
This chart just show that where is the position of your organization or rivals, whether in
differentiation or cost leaders strategy or maybe in combination. Then he give us an examples to use
the charts.
In these charts shows some example of US Company at retail industry. Kmart use the cost leaders but
not as well as Wal-mart. So the Wal-mart has implemented the strategy very well. And for the
Nordstrom use the differentiation strategy and they did it very well. Then Saks Fifth Avenue using thecombination strategy but they didnt do it very well. Then Professor Tohyun Kim explain the
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corporate level strategies. In this chapter, he explains how to manage the organization that have
different business or have multiple businesses. Corporate-Level Strategy is integrated and
coordinated set of commitments and actions the firm uses to gain a competitive advantage by
selecting and managing a group of different businesses and competing in different product markets.
How do we sustain competitive advantages in our current businesses? and What new businesses
or industries do we wish to enter? Corporate strategy is used to identify:
1. Businesses or industries that the company should compete in2. Value creation activities which the company should perform in those businesses3. Method to enter or leave businesses or industries in order to maximize its long-run
profitability
Concentration Strategies which mean that staying only within a single industry, so the company just
concentrate in one business.
Advantages
Focus resources Resources devoted to competing successfully in one area Company stays focused on what it does best
Disadvantages
It can be dangerous if the industry matures and begins to decline It may cause firms to miss the opportunity to leverage their distinctive competencies
in new industries
It can cause firms to develop a tendency to rest on their laurels and not engage inconstant learning
Vertical Integration has two directions, backward and forward integration.
Backward Vertical Integration
Company expands its operations into an industry that produces inputs to the companysproducts
Forward Vertical Integration
Company expands into an industry that uses, distributes, or sells the companys productsAdvantages of Vertical Integration
Facilitating investments in efficiency-enhancing specialized assets Lowered cost structure or better differentiation.
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Enhancing or protecting product quality To strengthen its differentiation advantage through either forward or backward
integration
Improved scheduling Makes it easier and more cost-effective to plan, coordinate, and schedule the
transfer of product within the value-added chain
Enables a company to respond better to changes in demandIf we have the raw material and components, we dont have to worry about the bargaining power
from suppliers or buyers depend on what your direction, backward or forward integration.
Disadvantages of Vertical Integration
Increased Cost Structure Company-owned suppliers may develop a higher cost structure than those of the
independent suppliers
Bureaucratic costs of solving transaction difficulties Loss of Flexibility
Vertical integration may lock into old or inefficient technology Prevent company from changing to a new technology that could strengthen the
business model
Unpredictable Demand Creates risk in vertical integration investments
Alternatives to Vertical Integration
Short-term contracts and competitive bidding May signal a companys lack of commitment to its supplier/buyer
Strategic alliances and long-term contracting Enables creation of a stable long-term relationship Becomes a substitute for vertical integration
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Diversification Strategy: A companys decision to enter one or more new industries (that are distinct
from its established operations) to take advantage of its existing distinctive competencies and
business model.
Advantages of Diversification
Leveraging competencies to create new businesses e.g., Using R&D competencies to create new business opportunities in
diverse areas
Sharing resources and capabilities to realize economies of scope Business units may pool, share, and utilize resources and capabilities.
Managing rivalry in multipoint competition where companies compete with eachother in different industries
Signaling that competitive attacks in one industry will be met by retaliatoryattacks in another industry
Mutual forbearance from signaling may result in less intense rivalry. Exploiting general organizational competencies that enhance performance within all
business units
They help each business unit perform at a higher level than if it operated asan individual company.
Conditions that can make diversification disadvantageous:
Changing Industry- and Firm-Specific Conditions Future success of this strategy is hard to predict. Over time, changing situations may require businesses to be divested.
Diversification for the Wrong Reasons Must have clear vision as to how value will be created. Extensive diversification tends to reduce rather than improve profitability.
Bureaucratic Costs of Diversification Costs are a function of
The number of business units in a companys portfolio, and
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The extent to which coordination is required to gain the benefits.Two Types of Diversification:
Related diversification Entry into a new business activity in a different industry that:
Is related to a companys existing business activities and Has commonalities between one or more components of each
activitys value chain
Based on leveraging competencies and sharing resources Unrelated diversification
Entry into industries that have no obvious connection to any of a companysvalue chain activities in its present industry or industries
Based on using only general organizational competencies to increaseprofitability of each business unit
Related diversification means that the company has business in the related industry such as
Apple; they produce IPod, Laptop, etc. Unrelated diversification is doing multiple businesses in
unrelated industry such as Philip Morris, General Electronics, Yamaha, etc.
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