draft 1 quality improvement plan 15 16

Quality Improvement Action Plan 2015-16ContentsAFI-1.2AFI-2.3AFI-3.5AFI-4.6AFI-5.7AFI-6.8AFI-7.9AFI-8.Improving attendance Overall risk assessment: Amber9AFI-9.Improve initial assessment and on programme additional learning support- Overall risk assessment: Amber10AFI-10.Improving success rates- Overall risk assessment: Amber12AFI-11.Improve success rates for English and Mathematics- Overall risk assessment: Green13AFI-12.Improve use of data and information in MIS and other data systems across the College and SED- Overall risk assessment: Amber LINKED TO AF1 214AFI-13.Improve recruitment of staff and management of the staff cover - Overall risk assessment: Green15AFI-14.Improve accountability and management of risks, staffing and resources- Overall risk assessment: Red16AFI-15.Improve involvement of students in decision making- Overall risk assessment: Red17AFI-16.Improve employer engagement in curriculum design, delivery and assessment Overall risk assessment: Amber18AFI-17.Develop the Colleges key strategies and policies to address the strategic short coming- Overall risk assessment: Amber20AFI-18.Improve student access to developmental activities outside their main programme- Overall risk assessment: Amber21AFI-19.Review of the apprenticeship programme- Overall risk assessment: Red22AFI-20.Improve the quality of IT provision and use of IT for Learning- Overall risk assessment: Amber24AFI-21.25

Performance management of staff, including AFI 15 from 14/15 : Improve accountability and management of risks, staffing and resources- Overall risk assessment: Red

Purpose:Introduce a more comprehensive performance management system with higher level of frequency to ensure any high risk areas are identified in a timely manner and appropriate action is taken to alleviate any adverse impact on learners outcome.

Outcome: A clear and consistently adopted performance management system for all GCFE staff where targets can be agreed and set in order to meet the Colleges strategic objectives

Links with College KPIs : Links with PRIDE: P,R,I,D,ELinks with strategic objectives: 1,2,3,4

AFI- 1ActivityKPIAccountableInvolving ByStatusProgressDate

First 50 days item Publish a framework

1-1Academic 1- Investigate SED processes for Performance management processes2- Benchmark processes from other Centres3- Identify PAM meetings and GPG for PAMPerformance Assessment Meetings with VP & FD/HLSS and FD to PLs to review key performance criteria data captured via ProSolution and ProMonitor as well as additional data such as Lesson Observations4- Publish QIP to all staff5- Review PM processes & link to Self assessment processes

Staff understand their role in realising their own objectivesStaff understand and can recount the College key prioritiesAll Activities can be measured against College, faculty, team, individual objectives LMSED12 Aug

1-2Support 1- Match what is required States and College 2- Table Plan at CLT how to move forward, for support staff, by 11 SeptJohn SoG11 Sept

1-31- Benchmark processes against other providersLM30 Sept 15

1-4 NewReview and evaluate processLMMarch 16

Notes:

Performance management of students/progress through target setting including elements from AFI 10, 11,13 from 14/15

Purpose:To be clear about aims and objectives for all our people to see the clear expectations and behaviours we are aiming for. To enable College to move towards its strategic aims and objectives and realise its vision.

Outcome: The College realises its vision and mission and students staff and stakeholders enjoy continued success



First 50 days item Publish process

2-11- Research and fact find current process within the College 2- Research best practice in term of target setting 3- Present an implementation plan to CLT by 12 August. 4- Action plan to identify Roles Responsibilities GPG Timeline CPDClear action plan developed with timeline, roles responsibilityImplemented plan Success criteria identified and met

JeanetteCLT12 August

AFI 14/1512Assign the appropriate learning aims and qualifications for learners to improve success ratesAll 16-19 learners working to individual targets as noted on ProMonitorNLFJH LMNov 1 15

AFI 14 15 10,11 13Embed process for flagging At Risk learners to enable interventions and supportGPG At Risk learners identified with interventions identified detailed on ProMonitorJSNLFDec 15

AFI 14 1510, 11, 13A regime or target setting and monitoring of progress, including use of QOE and ALIS data across provision to determine learner capabilities at achievementAll 16-19 learners, supported by personal tutors, to co-construct meaningful and appropriate targets that are updated in ProMonitorJSLMDec 15

1. All level 3 year 1 learners to have completed ALIS2. All QOE to be input on ProMonitor3. All full-time learners to have at least 1 target per term noted on ProMonitorJHNLF LMDec 16

Review progress

Notes :

Embed all Key policies and procedures to improve consistency for stakeholders across the College 14/15 Includes AFI 18 from

Purpose:Review update and implement all policies and procedures to ensure all key stakeholders are clear about expectations, ways of working and service levels

Outcome: The College realises its vision and mission and students staff and stakeholders enjoy continued success



First 50 days item Publish process

3-11. Research policies and processes and map action required items 2. Develop timeline and action plan which identifies roles in developing, consulting on and confirming P&PAction plan to identify Roles Responsibilities GPG Timeline CPD3. Research templates for GPG, identify recommended template (completed)

Clear action plan developed with timeline, roles responsibility

Success criteria identified and met

LouiseCLT12 August

1- Review all college policies, update and communicate updates to staff1. College policies published on MyCFE2. College staff have awareness of policiesLouiseCLTDec 16

3-2Review and evaluate process

Notes:

Improve the quality of IT provision and use of IT for Learning continued AFI 21 14/15 AMBER

Purpose:Investment in IT infrastructure and CPD for staff

Outcome: A fit for purpose IT infrastructure to allow the seamless delivery and support of technology to enhance learning

Links with College KPIs : Rec, Ret, AchLinks with PRIDE: P,R,I,D,ELinks with strategic objectives: 1,2,3,4


First 50 days item IT Infrastructure Strategy published

4-1GCFE to work with SED & ITU to develop WAN/LAN infrastructure strategy and agree fundingFunding agreedPrioritisation complete and project plan agreedJLPSoG SEDJSJNDec 2016R

26 June last review

4-2Develop ILT Strategy & Implementation Plan and communicate to all staff Identify timeline for implementation and table at CLT by 12 AugustPlan to identify Roles Responsibilities GPG Timeline CPDStrategy published to staffActions from the strategy completedJLPE learning Team12 August

4-3Review progress of plan

Notes:

Initiate culture change for rapid progress towards vision and mission.

Purpose:Clarify behaviours, expectations and ways of working

Outcome: A unified organisation capable of excellence



First 50 days item Morning Welcome

5-11. Develop plan for transition from old to new structure ways of working : 1. Reporting processes2. Meeting process3. Commissioning processesPlan to identify: Roles Responsibilities GPG Timeline CPD1. All staff returning from Holiday will have a clear guide to identify what is happening in transition phase

JSASCLT12 Aug

5-2 New2. Implement plan and make it real 1. Meeting template carried out in all team meetings2. Reports template3. All commissioning processes are followed according to plan. Strategy published to staff4. Actions from the strategy completedJSDEC 15

3. Review progress of plan

Notes:

Improved self-evaluation processes to include AFI from 14/15: Improve use of data and information in MIS and other data systems across the College and SED - Overall risk assessment: Amber

Purpose: All College people are clear about areas of strength and areas of improvement

Outcome: An honest organisation with a clear plan of action to improve across all levels and departments



First 50 days item 2 staff CPD events

6-1Research and review current practice in SE processes. Develop action plan to identify Roles Responsibilities GPG Timeline CPD All staff in all areas of the College have a clear methodological approach to self-evaluation LB11 Sept 15

6-2Ensure MIS system is set up to produce accurate and timely reports to enable decision makingSet of agreed management reports are readily availableManagement information is 100% accurate and triangulated with SAPNLFMIS team On going

4. Review progress of plan

Notes:

Improving attendance Overall risk assessment: Amber

Purpose Embedding of the College Attendance Strategy through better use of the ProMonitor tracking system. Including the monitoring of the use of Progress Coaches to influence and impact on areas where attendance is deemed below the expected levels. Monitor attendance at Career Services support programmes.

Outcome:Improved outcome for learners, improved recording and use of data and information

Links with College KPIs : Rec, Ret, AchLinks with PRIDE: P,R, I,D,ELinks with strategic objectives: 1,2,3,4

First 50 days itemAttendance strategy published

AFI- 2ActivityKPIAccountableInvolvingByStatusProgressDate

8-1Attendance Strategy launched to staff and students and embedded into practice

1. Staff CPD completed2. Strategy published on MyCFE3. HLSSs to review Strategy with PMs/teams in PM meetingsJS

NLFJSSept15A26 June reviewed from 14 15

8-2Develop clear plan for referral to LSS. Identify a GPGOffer CPD Review Progress4. Review progress coach referrals and measure impact on learner outcomes (ProMonitor)5. Monthly attendance reports published to PMs and reviewed in PAMs6. Increase in attendanceJSMSG26 June

Notes :

i

Improve initial assessment and on programme additional learning support- Overall risk assessment: Amber

Purpose:Introduction of a comprehensive initial assessment and data transfer project to gauge the Additional Learning Support needs on entry to inform design and delivery of a bespoke programme of support to meet the needs.

Outcome: The early identification of learners needs to ensure learners receive the right support to achieve.


AFI- 9ActivityKPIRespByStatusProgressDate

9-1Early identification of additional needs by engaging with High Schools for accurate transition data4. Accurate data provided by schools5. Data disseminated to relevant staff and used to co-ordinate additional needs (updated on ProMonitor)VP

VPSept 14

Sept 14G26 June

9-2Timely English & Mathematics initial assessments, led by Skills Development Team, to be undertaken for full-time learners and apprentices6. Results of diagnostic tests to be uploaded to ProMonitor and ALS to identify support needs Skills Dev ManagerSept 14G 26 June

3-3A regime or target setting and monitoring of progress, including use of QOE and ALIS data across provision to determine learner capabilities at achievement7. All level 3 year 1 learners to have completed ALIS8. All QOE to be input on ProMonitor9. All full-time learners to have at least 1 target per term noted on ProMonitorPMsSept 14 and ongoingA

26 June

Notes: This links to the Data and information project. Much improvement has been made and the progress in this area must be continued. Specifically work is being carried out with SED for next academic year selection and admission process.Staff appointed to the new structure.

Improving success rates- Overall risk assessment: Amber

Purpose: Assigning the appropriate learning aims and qualifications for learners to improve success rates.

Outcome: Learners will complete qualifications appropriate to their abilities and their aspirations


First 50 daysKey dates published

AFI 10 ActivityKPIAccinvolvingByStatusProgressDate

10-1Ensure current staffing vacancies are fulfilled100% of staff vacancies are fulfilledVPAs appropriateA26 June

10 -2Develop process to ensure learners are enrolled on appropriate learning aims so that they can track their achievement against targets1. All 16-19 learners working to individual targets as noted on ProMonitorPLs/personal tutorsOngoingG 26 June

10-3Develop enrolment time line and GPG to support timely transfer of learning aims. Support a clear culture of sticking to deadlines2. All 16-19 Students are enrolled on correct Learning Aims for them. 3. Transfer of learning Aims occurs through the agreed processNLFMIS an Exams LB

Notes:Further work is being carried out to ensure merged groups are recorded appropriately. MIS Dev Manager is working with VP and SED post 16 officer to ensure data is appropriately recorded and we have the ability to report appropriately. These are checked during regular Performance Assessment Meetings (PAMs). Appointments have been made. New structure in place. Some concerns on IT, H&SC, Catering, Creative +

Improve success rates for English and Mathematics- Overall risk assessment: Green

Purpose: Embed the delivery of English and Mathematics within the vocational areas to improve achievement and success rates.

Outcome: 80% overall achievement of English and Mathematics qualifications for full-time learners, 88% overall attendance



11-1Support curriculum staff in embedding English and Mathematics into vocational context1. CPD event held 2. Learning Walk identified good and excellent engagement for learners in English & Mathematics as part of vocational contextSkills Dev Manager & SDMSept 14

Nov 14G26 June

11-2Monitor attendance for full-time learners for English and Mathematics and to address non-attendance by adhering to the Colleges Attendance Strategy3. Achieve 88% attendance for 16-19 for skills development sessions 4. Personal Tutors to review ProMonitor comments made by Skills Development staff and address absenteeismEnd of YearG26 June

Notes: Reliant on the end of year results. New members of staff appointed. Strategy in development. This needs to be taken forward for 2015-16 QIP. Further actions and activities need to be developed for next year.

Improve use of data and information in MIS and other data systems across the College and SED- Overall risk assessment: Amber LINKED TO AF1 2

Purpose: Improve use of MIS for target setting, tracking of progress and flagging at risk students who will be given further support where appropriate.

Outcome: One point of truth data for all stakeholders, allowing learners to know how they are progressing in their studies and for staff to be able to support learners appropriately.



12-1Ensure MIS system is set up to produce accurate and timely reports to enable decision makingSet of agreed management reports are readily availableManagement information is 100% accurate and triangulated with SAPVP/MIS dev OngoingA26 June

12-2Support staff in working with learners to develop meaningful and realistic targets 1. CPD sessions to support staff in target setting for their learnersVPSept 14 and ongoingA Transferred to AFI 3

6-3Assign the appropriate learning aims and qualifications for learners to improve success rates2. All 16-19 learners working to individual targets as noted on ProMonitorPMs/TutorsOngoingG Completed

6-4Introduce process for flagging At Risk learners to enable interventions and support3. At Risk learners identified with interventions identified detailed on ProMonitorMIS Dev OngoingG 26 June

6-5All 16-19 learners, supported by personal tutors, to co-construct meaningful and appropriate targets that are updated in ProMonitor4. ProMonitor report identifies 100% of 16-19 learners have one target per termMIS Dev MngrOngoing G 26 June

Notes:MIS and SAP project is ongoing to address issues in relation to data and information at the College. This include financial information as well as student information. OffShore accounting company is engaged to support this process. This needs to be taken to 2015-16 QIP with new activities and KPIs.

Improve recruitment of staff and management of the staff cover - Overall risk assessment: Green

Purpose:Improve working relationship with Education HR team and source improved access to locally based HR support for the managers to ensure difficult situations are managed well, at risk areas are identified and dealt with appropriately including staff sickness and absence.

Outcome: A well-managed and responsive HR system that reduces risk, builds capacity and ensures equity across all departments.



7-1Engage with FE specific recruitment agencies from UKHave at least one FE recruitment agent working with SED and the CollegeHR Bus PartnerMar 15G26 June

7-2Work with SEDs HR team to identify pain points and ways to address them effectively for GCFE whilst remaining within States policy1. Policies and procedures in place and communicated to relevant managersSMT/SEDJan 15A 26 June

7-3Appoint HR practitioner to be based at GCFE as a shared resource with SED in order to offer accurate and responsive support to GCFEs management team2. Appointment made3. Decision made otherwiseSF/SEDFeb 15G 26 June

Notes:Efforts to recruit HR specialist has been to no avail. This has put additional pressure on SED HR team during high demand period for the College of FE review. HR Business Partner has had to manage the services provided without this additional resource. The College has also had to utilise both senior staff and administrative staff time to compensate. Moving forward this is not sustainable and has to be looked at. National Protocol an FE specialist recruitment agency is working with SED to set up terms of engagement. This has been delayed due to other pressures on SED HR department staff. Working on creating services from SED under service level agreement.

Improve accountability and management of risks, staffing and resources- Overall risk assessment: Red

Purpose:Introduce a more comprehensive performance management system with higher level of frequency to ensure any high risk area is identified in a timely manner and appropriate action is taken to alleviate any adverse impact on learners outcome.

Outcome: A clear and consistently adopted performance management system for all GCFE staff where targets can be agreed and set in order to meet the Colleges strategic objectives



8-1Introduce a comprehensive performance management system with increased frequency 1. All staff to have had at least one performance management meeting in the year2. Targets, in line with College objectives, to be set and monitored for all staffSMT

SMTR 26 June

8-2Introduce PAM Performance Assessment Meetings with SMT and PMs to review key performance criteria data captured via ProSolution and ProMonitor as well as additional data such as Lesson Observations3. Agree performance data criteria with PMs4. Hold monthly PAMs with PMsSMT

SMTA26 June

Notes:The performance management system is not fully developed. This is a project that is being worked on with a view that from September 2015 we implement this new system and processes to monitor performance of individual staff and their contribution to the College.

Improve involvement of students in decision making- Overall risk assessment: Red

Purpose: Improve the collection and collation of Learner Voice to impact management decision making.

Outcome: A more responsive college which listens and acts upon feedback from learners, staff, parents, employers and other stakeholders


First 50 daysPoster produced on first 50 days at GCFE

AFI- 15ActivityKPIaccountinvolvingByStatusProgressDate

15-1Issue 3 cycles of Learner Voice using SurveyMonkey or paper based questionnaires for all learner groups1. 90% of learners have been surveyed at least once in the academic yearJSTermlyG26 June

15-2Issue parental surveys for all 16-19 learnerIssues Alumi Survey2. 25% response rate of parental survey3. 25% response rate JSNLFTermlyR26 June

15-3Feedback data to be collected through one central point, interpreted and analysed, data shared with College staff4. Learner Voice data published to CLT and PLsJSNLFTermlyA26 June

15-4PLs to respond to learners with you said, we did and update their Action Plans accordingly5. Course Reviews completed for all 16-19 groups and actions fed back to learners6. SERs updated with ActionsJSFDTermlyA26 June

Notes:Staffing issues has meant that some of the actions in this area has been put on hold. This includes parental survey. We will aim to include this in this last term. Involvement of students in decision making is patchy and not systematic. This needs to be reviewed by the new Learner Support Services team. This area needs to revisited and be part of the work plan for the LSS Manager and LSS area.

Improve employer engagement in curriculum design, delivery and assessment Overall risk assessment: Amber

Purpose:Enhance the involvement of employers and businesses in the shaping of the future planning, design and delivery of the curriculum together with enhanced collaboration with other post 16 providers of Education on Bailiwick.

Outcome: A cohesive island-wide approach to curriculum in order to meet the future economic needs of the Bailiwick


First 50 DaysAim & Objectives of Enterprise Academy published

AFI- 16ActivityKPIaccinvolByStatusProgressDate

16-1Invite employers to sector specific employer forum events for their input and feedback1. Events heldJan 15G 26 June

16-2Conduct curriculum review with data from employer and curriculum area feedback2. Publish key findings from Curriculum Review and plan accordinglyMarch 2015G 26 June

16-3Work with colleagues from GTA and IoH to plan further collaborations3. Agreed collaborations/projects with SLAs SFOngoingA 26 June

Develop action plan for Enterprise Academy processesInclude Roles responsibility GPGEnhance the Employer Partner Scheme.4. Teams utlise EAM, 5. 10 Enterprise projects achived SFJon Snow

Notes:Time pressures and conflicting priorities has meant that the collaboration between GTA and IoHS are delayed. This is now due for July 2015. Resource is required to dedicate to defining the collaborative model and possible SLA as we move forward. The Business Development Unit was taken out of the Staffing structure for the College funding of this provision is reliant on accessing the appropriate of funds in order for the College to be able to respond effectively to the market demands. Further work with GTA and IoHS is ongoing. Also Policy Council training and development arm are now involved in looking at this. Papers due to be submitted for first Board meetings in August of Health and Education.

Develop the Colleges key strategies and policies to address the strategic short coming- Overall risk assessment: Amber

Purpose: Ensure College has up to date strategies, policies and guidelines to ensure efficient and effective operation

Outcome: All staff aware of College policies to ensure consistency and safe working practices



17-1Review all college policies, update and communicate updates to staff3. College policies published on MyCFE4. College staff have awareness of policiesSMTongoingA 26 Jun

Notes:Staffing issue has meant that progress on this project has been slow and not looked at as a priority. This will be addressed over the summer break. CLT management development programme arranged in July will look at this aspect.

Improve student access to developmental activities outside their main programme- Overall risk assessment: Amber

Purpose:Improve the enrichment programme and provide opportunities for learners to learn and grow outside of the classroom

Outcome: Offer an engaging enrichment programme to encourage participation and to develop the learner beyond vocational qualifications


First 50 DaysEnrichment Plan published

AFI- 18ActivityKPIResp

Working WithByStatusProgressDate

Review enrichment programme in terms of deliverables and patterns of delivery1. Programme published2. Improvement in attendanceJSMSSept 15A 26 June

Support teams to develop work related learning through work placement and visit opportunities consistently across provision by engaging with employers and sectors bodies3. Report increase in work experience engagement4. Report increase in visits JSMSA 26 June

Notes: Staff sickness and absence has meant this project has not progressed as well as planned. This will be addressed through the new structure of the College. New LSS team will be looking at this. 4 days arranged over the year for 2014-15. Entitlement document will link with the Outcome agreement.

Review of the apprenticeship programme- Overall risk assessment: Red

Purpose:Review of the entry criteria and Additional Learning Support arrangements for Apprentices.

Outcome: Apprentices will be better supported to achieve


First 50 Days??


19-1Review entry criteria for apprentices in conjunction with employers and other stakeholders1. Agreed entry criteria for all apprenticeship programmesSMTSept 15R 26 June

19-2Apprentices to undergo diagnostic tests/initial assessment to identify individual learning needs and support requirements2. Diagnostic tests completed3. Programme of support identifiedSkills DevOct 15A

26 June

19-3Offer English & Mathematics workshops to apprentices4. Classes held5. Attendance monitored6. achievement increasedSkills DevSept 15 and ongoingA

26 June

Notes: Staffing issue has meant this project has not progressed as planned. This will be addressed by the new staffing structure of the College

Improve the quality of IT provision and use of IT for Learning- Overall risk assessment: Amber

Purpose:Investment in IT infrastructure and CPD for staff

Outcome: A fit for purpose IT infrastructure to allow the seamless delivery and support of technology to enhance learning Transferred to AFI4



20-1GCFE to work with SED & ITU to develop WAN/LAN infrastructure strategy and agree funding1. Funding agreed2. Prioritisation complete and project plan agreedSMT/SEDMay 15R

26 June

20-2Develop ILT Strategy & Implementation Plan and communicate to all staff3. Strategy published to staff4. Actions from the strategy completedJLPMay 15

A

26 June

20-3Hold a CPD event on T4L 5. Event held6. Increase in the use of T4L in lesson observationsJLPNov 14G 26 June

20-4Purchase laptops, ipads, mini ipads and cameras to enhance technology in the classroom7. Products purchased and available via Learning Resource CentreJLPJan 15G26 June

20-5Develop comprehensive programme of staff development8. Training taken place9. Increase in the use of T4L in lesson observationsJLPongoingG26 June

Notes:ILT Strategy completed though not fully communicated to staff yet. SED has not been able to provide the planned support in the form of shared CPD for ILT use and training of lecturers this has had an impact on our plans in this area to encourage enhanced use of technology in teaching, learning and assessment. These will be addressed by the new structure of the College.Joint strategy, between College, BEST and ITU to be developed.

Build Capacity and act now

Purpose:Introduce smarter ways of working to support staff and prevent overload and stress

Outcome:



First 50 days item Action Plan published

The CLT will enable these actions to be addressed by 1 September and published in day 1 bulletin

1. Professional meetings (AS Aug 12)2. Proactive reporting (John Aug 12)3. Language4. Do little things5. Morning welcome (Louise Aug 12)6. College identity (Jane Aug 12)7. Address non-change (persistence to old ways) and enable change (Jeanette Aug 12)8. Addressing ownership (Jeanette Aug 12)9. MDP for middle managers (Louise Aug 12)10. Injection of positivity/remove negativity11. Enjoyment/enrichment for staff its endorsed and encouraged (Jeff Aug 12)12. Valuing staff (Jeff Aug 12)13. Every sunrise. make this true14. Email practice (Nicola Aug 12)15. Always ask: is this in the best interests of the College, moving forward?16. Find ways to consistently regard all of our people of equal importance (ie one college) (Lorraine Aug 12)17. Mission decided and published18. Fruit/cake every Friday

Page 1 of 29Highlighted green reviewed as completedhighlighted yellow carried forward to 15/16not highlighted live actions

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