Dr. J A M I E C. H S UDr. J A M I E C. H S U

Executive DirectorGlobal Technology Management, GM

College Professor, LTU

Executive DirectorGlobal Technology Management, GM

College Professor, LTU

Scope the Big Picture & Sweat the DetailsScope the Big Picture & Sweat the Details

IT and Industry Today IT and Industry Today

Outline

•Mega-trends in the automotive industry

•Impact of technologies

•Applications of IT

•Future challenges and opportunities

•Management imperatives

Applications of IT

1. IT is everywhere!

2. Product development

3. Manufacturing plants

4. Customer services

5. Business processes

Some Current IT Challenges

•Continued Cost Pressures - Declining budgets & increasing demand

•Software Quality & Security Issues - Increased complexity & integration

•Open Source Movement - Support & cost

•Architecture & Infrastructure Issues - Tech innovation is continuing at a high rate

•Regulatory Requirements

Managing the IT

Do the right things &

Do things right

IT Management

– Customer

– Legislation

– Environment

– Technology

– Market

Sense

Sense

RespondRespond

Ideas+Implementation= Innovation

Ideas+Implementation= Innovation

Integrated Planning

Strategic QuestionsStrategic Questions

Business QuestionsBusiness Questions

Technical QuestionsTechnical Questions

•What is the long-term impact?•Will this force our competition to play our game?•Can we afford not to do this?

•What is the long-term impact?•Will this force our competition to play our game?•Can we afford not to do this?

•How soon will this impact the market?•Who are our business partners? •Can we afford to do this?

•How soon will this impact the market?•Who are our business partners? •Can we afford to do this?

•What are the “show starters”?•What are the “show stoppers”?•Who are our technical partners?

•What are the “show starters”?•What are the “show stoppers”?•Who are our technical partners?

Integrated Technology Management

Create the

Future

Create the

FutureProfitabl

e Transitio

n

Profitable

TransitionThrive in

the Present

Thrive in the

PresentCurrent

Architecture and

Investment Cycle

Current Architecture

and Investment

Cycle

Next Generation

Next Generation

Future Generations

Future Generations

ReachReach

TimeTime

Managing Complex ChangeIncentivesIncentivesIncentivesIncentivesVisionVision SkillsSkillsSkillsSkills ResourcesResourcesResourcesResources Action PlanAction Plan ChangeChange

IncentivesIncentivesIncentivesIncentivesSkillsSkillsSkillsSkills ResourcesResourcesResourcesResources Action PlanAction Plan ConfusionConfusion

IncentivesIncentivesIncentivesIncentivesVisionVision ResourcesResources Action PlanAction Plan AnxietyAnxiety

VisionVision SkillsSkillsSkillsSkills ResourcesResourcesResourcesResources Action PlanAction Plan Gradual ChangeGradual Change

IncentivesIncentivesIncentivesIncentivesVisionVision SkillsSkillsSkillsSkills Action PlanAction Plan FrustrationFrustration

IncentivesIncentivesIncentivesIncentivesVisionVision SkillsSkillsSkillsSkills ResourcesResourcesResourcesResources False StartsFalse Starts

The practical aspects of governing and managing IT

•Remove impediments, not add

ammunition

•Understand the cultural differences of

•Functions

•Generations

•Personality

•Speak business, not IT language