dr. deb osborn career counseling intake interview

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DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

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Page 1: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

D R. D E B O S BO R N

CAREER COUNSELING INTAKE INTERVIEW

Page 2: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

SIMILAR TO “REGULAR” INTAKE INTERVIEWING

• Main Purpose:• Understand the concern, underlying emotions and fears,

barriers and supports

• Other purposes:• Gather information• Identify needs/problems• Identify contributors to the problem• Determine barriers (perceived/real) and supports• Diagnose (possibly)• Identify negative/dysfunctional thoughts• Develop preliminary goals

Page 3: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

COUNSELING SKILLS NEEDED

• Basic listening skills• Reflection of feelings, paraphrasing, summarizing,

confronting, silence, clarifying, open-ended questions (but not too many – don’t make it an interview), pacing

• Career counseling knowledge• Tools for self-knowledge• Tools for occupational knowledge• Tools for job search• A plan (career theory)

Page 4: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

POSSIBLE CAREER PROBLEMS

• Career/major choice or change• Expanding/narrowing career or educational

options• Negative career thinking• Job search (resume, interviewing, networking)• Pre-foreclosure on options• Underemployment, unemployment• Career transitions (self/partner)• Issues suggested by career theory:• Holland-incongruence• PEC – lack of fit, values not valued• CIP-dysfunctional thinking

Page 5: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

OTHER CAREER PROBLEMS

• Mental health issues – which came first?• Anxiety, depression, self-esteem• Personality disorders

• Disability• Discrimination

Page 6: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

INTAKE INTERVIEW SEQUENCE

1. Welcome2. Confidentiality3. Current status4. Life roles/potential conflict5. Problems interfering with career development6. Develop goals and objectives

Page 7: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

SAMPLE INTAKE QUESTIONS

• What brings you by?• What options are you considering?• How do you typically go about making decisions?• How would you like this decision to be different?• What role has your family played in how you see yourself and your options?• What role has your culture played in how you see yourself and your options?• What other factors are important to you as you are making this career

decision? • What do you think is keeping you from making a career decision/reaching

your goal? • Ideally, what would you like to accomplish by the end of our last session?• Tell me about your occupational and educational history• What are your current plans?• If you had to choose today, what would you choose? • Other supports• Other issues-depression, anxiety, poverty, discrimination?• At this point in my career development I am trying to…”?•  

Page 8: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

ADDITIONAL SESSIONS

• Working sessions• Assessment• Information/research• Goal setting• Job search (mock interviewing)

Page 9: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW
Page 10: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

FIRST SESSION – DO’S

• Go over purpose of the sessions• Confidentiality• Use basic counseling skills• Get a clear picture of their expectations• What do they want to occur by the last session? Is it

reasonable?

• Determine a goal for meeting• Ask pertinent questions• End on time

Page 11: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

FIRST SESSION – DON’TS

• Chew gum• Look unprofessional• Forget about confidentiality• Forget to record (test first!)• End too early or go over time limits• Leave without a clear goal in mind• Ask too many questions• Forget your basic counseling skills• Rush or panic

Remember – you are getting their story!!!

Page 12: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

THE STORIED/NARRATIVE

APPROACH

Page 13: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

NARRATIVE/STORIED APPROACH

• Constructivist Approach

• Differs from traditional approach

• Post-modern approach

Page 14: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

ASSESSMENT IN THE NARRATIVE APPROACH

Occupational identities created, not discovered

Quantitative Qualitative

Page 15: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

ARE THERE PATTERNS?

Yes, but….

“A pattern is always interesting but a pattern interrupted is much more interesting.” -Vincent Versace

Page 16: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

OPENING SEQUENCE

1. Questioning2. Asking3. Explaining4. Agreeing5. Identifying

Page 17: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

STORIES

Page 18: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

STEPS OF STORY CONSTRUCTION

Co-construct

Deconstruct

Construct

Page 19: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

START WITH A LIFELINE (CO-CONSTRUCT)

X X

Birthdate Today’s

date

1. How much of your lifeline represents birth-graduation? Mark it, and write graduation date.

2. Continue with lifeline to present.3. Future?

Page 20: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

ROLE OF COUNSELOR

Track story development

Note limits

Explore alternative stories

Ask influencing ?s

Page 21: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

SAMPLE OF INFLUENCE QUESTIONS

DefiningMoments

Sparkling Moments

OPENING

SPACE

Peopled stories

Preferences Constructionbegins

Going in YourPreferred

Direction?

Choose

What would your grandmother say?

Page 22: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

REFLECTIVE QUESTIONS

• What does that experience say about what's important to you?

• What is the significance of that moment in your life?

• What have you learned from that experience?”

Page 23: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

DECONSTRUCTIONHistory

Chapters

Opening spaces

• Find exceptions• Use the missed

opportunities• Imagine different

experiences• Identify different

points of view• Future orientation

Page 24: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

CONSTRUCTION –EXPLORE LIFE ROLES

Current/potential roles (family, student, worker, leisure, community)

Page 25: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

FINISH WITH A GOAL MAP

Page 26: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

CAREER STYLE INTERVIEW

1. “How can I be useful to you?”

2. Holland types3. Success formula4. Questions – Take notes!

5. Other questions… (see Blackboard)

Page 27: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW
Page 28: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

EARLY MEMORIES

Three

Feelings

VICTORY

Action VerbHeadline

Page 29: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

SUMMARIZING PROCESS

Counselor quietly reviews notes• Repeated words, phrases, interests• Note action words• Themes• Potential Holland types

Page 30: DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW

SHARE/VERIFY IMPRESSIONS

Next steps?

Does reflection fit?

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