dpa prefecting it
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Perfecting IT DPA – Your technology partner 31 May 2012
Introducing ourselves Who is DPA?
Our story
We began in as a software licensing and sales company
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our story
We’ve been expanding rapidly across Eastern Europe:
Lithuania Ukraine Belarus Georgia
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our story
Now there are over of us working with over
(and we’re still growing fast!)
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our business
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our solutions
Planning, implementation and maintenance of IT infrastructure
Collaboration, messaging and information management solutions
Security solutions and audits
Custom and product based development and testing
Biometric solutions Software licensing
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our achievements
Fastest growing partner of the year, 2007
CEE partner of the year, Portals and Collaboration, 2008 CEE partner of the year, Advanced infrastructure solutions, 2009
Advanced infrastructure solutions partner of the year, active directory category, 2009
Latvia partner of the year 2010 and 2011
Education sector partner, Central and Eastern Europe
Lithuania licensing partner of the year, 2009 Lithuania Office system solution partner of the year, 2011
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our goals
Become Microsoft’s leading CEE partner in all areas of our business
Win the trust, respect and appreciation of our customers and partners
Become the leading IT experts in our field
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Why us? There are lots of IT providers out there…
We put you first
We’ve built our business around giving our clients what they need
Our deep knowledge lets us create individually tailored solutions
We want to build personal and professional relationships with our clients
When your business runs so does ours
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
We run a tight ship
We’re second to none when it comes to
Our project management skills make sure we
We provide full documentation and training at
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
We’re Agile evangelists
It involves the whole of in IT development
Your vision drives and defines our work
All stakeholders have regular input
We can focus our expertise on your real needs
Less bureaucracy, more delivery
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
We’re Microsoft experts
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
We’re investing in the future
We’ve invested one million US dollars in R&D over the last three years
We give scholarships to support ten of Latvia’s best IT students, every year
We care about the future of IT and of our industry as a whole
We are ISO 9001 quality management certified
We are members of local IT clustering and software copyright protection organisations
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our clients Who else have we helped?
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better.
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our clients
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our clients
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
When we work with DPA, we know that we’ll get the best IT solutions for our business needs.
What our clients say
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
DPA’s personal attitude to their clients is extraordinary. They want them to get the most out of their service, and are always eager to help.
What our clients say
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
DPA not only helped us significantly reduce our software costs but also optimised our IT administration. DPA is our partner as well as our consultant.
What our clients say
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Infrastructure solutions Our knowhow
We can build complete infrastructure
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Firm foundations
IBM, EMC, HP and Atrust hardware Microsoft solutions Active Directory DHCP DNS OS installation and configuration File and print services
Networking services
Consulting and maintenance
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Advanced knowhow
Microsoft and Symantec solutions for system management and monitoring
Microsoft messaging solutions
Microsoft and VMWare virtualization solutions
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Microsoft Exchange and SharePoint Infrastructure as a service
Ability to combine rapid scalability and self-service functionality of public cloud with power, control, security and reliability of own dedicated resources
System management and monitoring Resource pooling Virtualization Scalability
Ability to adapt to dynamic workloads Optimize costs Heighten business agility
Into the cloud
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case studies Infrastructure and security
Case study
We developed and deployed a new centralized management solution serving
Our solution helped our client: Accomplish more with fewer servers Develop more efficient work processes Upgrade its IT infrastructure Manage its business systems more effectively
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We planned and set up a management and surveillance system on
We handled everything from initial situation analysis and planning to final implementation and configuration Our solution was based on Microsoft Operations Manager 2005
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We’ve built a worldwide network of Project based on Microsoft Office Communications Server 2007 Fully integrated with the client’s IT and telephony infrastructure Call any Embassy worldwide with no additional cost
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We deployed an on based on McAfee’s anti-virus software
Centralised, easily managed security system Quickly identifies and eliminates any threats Runs throughout the whole organization
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We developed and deployed a new of entire infrastructure including:
Moving of server hardware to datacentre Joining all workstations to the domain Upgrading system configuration Deploying antivirus and back up
The result was increased productivity and efficiency A massive decrease in service outages, down from 20 to per month Security incidents down from 10 to
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We provided workstation and server managementProviding virus protection and reports Up-to-date software and hardware inventory Reducing the number of employees required to manage the infrastructure
System administration is across the board Productivity loss due to security incidents down from 40 to
Security incidents down from 20 to
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We cut IT infrastructure and maintenance costs whilst undertaking an application extension process, consolidating servers and improving virtualisation.
A service level agreement was established Management of development environment is delegated to developers
The result was that pressure on IT is reduced. Introduction of new applications into production has become faster and easier.
We are now ready to go to the next level, implementing hybrid cloud computing and empowering the organisation through the atomization process
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our certifications
MCPD, MCSD, MCAD, MCTS, MCP, MCTIP
CISSP, CISA Microsoft certified enterprise administrator
PMP McAfee security certification program
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Document and information management. ACTO Our know-how
Managing information
Government Banks Private sector
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
ACTO
On-premise comprehensive solution for: Document management Intranet solution for collaboration Customer management solution Document workflow and imagining solution
Cloud solution for: Corporate email service based on Microsoft Exchange 2010 Document management solution Flexibility of the service and costs Hosted in secure Telia datacenter located in Latvia
Cloud solution developed for Office365: Document management Intranet solution for collaboration
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
We implemented a centralised, easily manageable security system. This is a unique information and processes management solution based on a SharePoint platform.
Case study
Results: Data migration to the new system. Installation of a powerful document search mechanism and configuration of document tracking actions in the system. We Provided the possibility for employees of the company to track and manage the process of contract preparation, signing and transmission more easily, receive comprehensive reports, safely archive the copies of all documents as well as quickly and easily find any necessary document.
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
IT security and audit
Antivirus systems and firewalls
IDPS systems Patch management
Keeping you safe
Security information event management
Data loss prevention Vulnerability scanning
McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI and others
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Auditing IT procedures
Industry standards as CobiT, ITIL, ISO or PCI-DSS
Personal data protection legislation
Customer Benefit: Better IT to business alignment Improved IT processes Higher IT efficiency
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Auditing security
Compliance with industry standards
Possibility of penetration
Potential outsourcing of security admin
Assessing existing systems and processes for security weaknesses
Intrusion simulation tests
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Custom and product based development Our knowhow
Our platforms and certifications
.NET, ASP.NET, WindowsForms.NET, WCF, WPF, SharePoint, SQL Server, Oracle DB, IBM DB2, WebLogic, SOA, J2EE, MVC, SOA
MCPD, MCSD, MCAD, MCTS, MCP
ISTQB certified testing specialists
Certified ScrumMaster
Mobile application development
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Testing systems
Outsourced testing for development companies Independent testing for end users buying for a third party User acceptance testing Functional testing Auditing functional quality Performance and load testing Security testing
Visual Studio Ultimate, The Grinder, Team Foundation Server
ISTQB certification, CISSP, CISA certification
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Nearshore development
Low-risk alternative to fully oursourced development project Cost-effective resources Great transparency and real-time visibility Highest degree of control over project Exclusively dedicated experienced staff Easy to evaluate team and result early in a project Access to larger multi-disciplinary IT resources from one provider Complete devotion to your business objectives and project
Possibility to select team members, motivate and manage them Possibility to rapidly and easily increase the size of your development team without burden of recruitment, training, retraining and firing High level of flexibility and time-to-market advantages Little or no cultural differences, little time differences Eastern European prices along with industry best practices, high ethical standards and quality
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Enterprise content management
Platform for web sites/portals for large companies with high requirements
University system for higher education
System for creation, management and distribution of massive amount of documents (for companies with large amount of customers like banks, energy, telecom)
Product Based Development Solutions
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case studies Custom software development
Our data control system is helping EU legislation become Latvian law It supports access to and implementation of EU legislation It also includes registration and control of infringement proceedings and court cases It manages access rights, integration with external web services and data storage It’s an MS Office Sharepoint-based solution, fully developed and implemented by DPA
Case study
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our HelpDesk system has helped PZU Lietuva’s people work
It ensures effective client incident management It supports better communication between all 100 PZU Lietuva branches It also has information management and task allocation, approval and segmentation capabilities It’s based on SharePoint
Case study
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
We’ve created an engaging and very useful intranet portal for BTA Draudimas
Designed and developed an intranet portal that includes internal contact, news, discussion and correspondence management modules Given users the possibility of changing Active Directory information from the intranet Installed and configured the intranet system, and deployed and managed its navigation tree
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Software licensing and asset management Our knowhow
With Microsoft Large account resellers Partner in education
As general software asset managers
Advising on licences
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Biometry solutions Our knowhow
Confirming identity
Police Border control
Customs Interior ministries
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Case study
Our information and process management system supports Latvia’s Financial Crime Investigation Service in its work
As part of the project, we developed a full document administration system Investigators can also use the system to allocate tasks, note agreements and manage projects It’s based on Sharepoint
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our partners Who we work with
In this new wave of technology, you can’t do it all yourself – you have to form alliances.
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our partners
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Our awards
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us
Contact us Find out more www.dpa.lv
Thank you for listening
Introducing ourselves
Why us? Our clients
Infrastructure solutions
Information management
& ACTO IT security and audit Custom and product
based development Software licensing/ Asset management Biometry Our partners Contact us