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    Specification

    Edexcel Level 3 Principal Learning in Business,

    Administration and Finance

    Issue 2

    April 2010

    Edexcel Diplomas

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    Edexcel, a Pearson company, is the UKs largest awarding body, offering academic and

    vocational qualifications to more than 25,000 schools, colleges, employers and other places of

    learning in the UK and in over 100 countries worldwide. Qualifications include GCSEs, AS and

    A Levels, NVQs, Diplomas and our BTEC suite of vocational qualifications from entry level toBTEC Higher National Diplomas, recognised by employers and higher education institutions

    worldwide.

    We deliver 9.4 million exam scripts each year, with more than 90% of exam papers marked

    onscreen annually. As part of Pearson, Edexcel continues to invest in cutting-edge technology

    that has revolutionised the examinations and assessment system. This includes the ability to

    provide detailed performance data to tutors and students which helps to raise attainment.

    This specification is Issue 2. Key changes are sidelined. We will inform centres of any changes

    to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com

    References to third-party material made in this specification are made in good faith. Edexcel

    does not endorse, approve or accept responsibility for the content of materials, which may be

    subject to change, or any opinions expressed therein. (Material may include textbooks, journals,magazines and other publications and websites.)

    Authorised by Roger Beard

    Prepared by Roger Field

    Publications Code DP020775

    All the material in this publication is copyright

    Edexcel Limited 2010

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    Contents

    Introduction to Edexcels Diplomas 1What are the Diplomas? 1

    How are the Diplomas structured? 2

    What do Diplomas include? 3

    Principal Learning 3

    Generic Learning 3

    Functional skills and personal, learning and thinking skills (PLTS) 3

    Additional and Specialist Learning (ASL) 4

    Structure and aims of Principal Learning in Business,Administration and Finance 5

    The Edexcel Diplomas in Business, Administration and Finance: PrincipalLearning 5

    Edexcel Level 3 Principal Learning in Business, Administration andFinance 5

    Unit format 6Assessment and grading of the Principal Learning 9

    Internal assessment 9

    External assessment 11

    Calculation of the Principal Learning grade 11

    Calculation of the Diploma grade 11

    Programme design and delivery 12

    Mode of study 12

    Applied learning 12

    Delivery of applied learning 12

    Resources 13

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    Personal, learning and thinking skills (PLTS) 14

    Coverage 14

    How personal, learning and thinking skills are used to support formativefeedback 15

    Access and recruitment 15

    Access arrangements and special considerations 15

    Further information 16

    Useful publications 16

    Professional development and training 17

    Level 3 units 19

    Unit 1: Business Enterprise 21Unit 2: Business Administration and Events 45

    Unit 3: Personal Finance and Financial Services 65

    Unit 4: Business Finance and Accounting 77

    Unit 5: Marketing and Sales in Business 91

    Unit 6: Customer Service in Business 117

    Unit 7: Teams and Communication in Business 141

    Unit 8: Responding to Change in Business 163

    Unit 9: Corporate Social Responsibility 175

    Unit 10: Careers and Employment in Business 187

    List of annexes 209

    Annexe A: Qualification codes 211

    Annexe B: Personal, learning and thinking skills 213

    Annexe C: Wider curriculum mapping 219

    Annexe D: Glossary of terms 221

    Annexe E: Internal Assessment of Principal Learning Units: Controls forTask Setting, Task Taking and Task Marking 225

    Annexe F: Learning outcomes and assessment criteria for each unit 233

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    Introduction to Edexcels Diplomas

    What are the Diplomas?

    Diplomas have been developed to provide new and innovative qualifications for 14 to 19 year-

    old learners. They are a defined set of qualifications that have been combined according to a set

    of rules.

    Diplomas are designed to support progression to further study, training or employment.

    Learners will have the opportunity to develop and practise work-related skills within a chosen

    employment sector.

    Diplomas will be developed in 17 lines of learning which relate to different employment

    sectors. Employers in each sector have been involved in their design.

    The 17 lines of learning are:

    For teaching from September 2008

    Construction and the BuiltEnvironment

    Creative and Media Engineering Information Technology Society, Health and Development

    For teaching from September 2010

    Public Services Retail Sport and Leisure Travel and Tourism

    For teaching from September 2009

    Business, Administration and Finance Environmental and Land-based Studies Hair and Beauty Studies Hospitality Manufacturing and Product Design

    For teaching from September 2011

    Science Languages Humanities

    Each Diploma will be available at three levels:

    Foundation Level 1 Higher Level 2 Advanced Level 3

    Progression Level 3.

    The Foundation Diploma is broadly equivalent to five GCSEs. Similarly, the Higher Diploma

    broadly equates to seven GCSEs, whilst the Advanced Diploma broadly equates to three and a

    half GCE A levels and the Progression Diploma to two and a half GCE A levels.

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    How are the Diplomas structured?

    Foundation Diploma 600 Guided Learning Hours (GLH)

    Principal Learning * 240 GLH; at least 50 per cent must be applied learning

    Generic Learning Work experience (minimum of 10 days);

    functional skills * (English, ICT and mathematics)

    120 GLH;

    project * 60 GLH;

    personal, learning and thinking skills (PLTS) 60 GLH

    Additional and specialist learning * 120 GLH

    Higher Diploma 800 Guided Learning Hours (GLH)

    Principal Learning * 420 GLH; at least 50 per cent must be applied learning

    Generic Learning Work experience (minimum of 10 days);

    functional skills * (English, ICT and mathematics)

    80 GLH;

    project * 60 GLH;

    personal, learning and thinking skills (PLTS) 60 GLH

    Additional and specialist learning * 180 GLH

    Advanced Diploma 1080 Guided Learning Hours (GLH)

    Principal Learning * 540 GLH; at least 50 per cent must be applied learning

    Generic Learning Work experience (minimum of 10 days);

    extended project * 120 GLH;

    personal, learning and thinking skills (PLTS) 60 GLH

    Additional and specialist learning * 360 GLH

    Progression Diploma (Level 3) 720 Guided Learning Hours (GLH)

    Principal Learning * 540 GLH; at least 50 per cent must be applied learning

    Generic Learning Work experience (minimum of 10 days);

    extended project * 120 GLH;

    personal, learning and thinking skills (PLTS) 60 GLH

    * These components of the Diplomas are also freestanding qualifications in their own right.

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    What do Diplomas include?

    As can be seen from the structure diagrams, Diplomas consist of three components:

    Principal Learning Generic Learning (including a project and work experience) Additional and/or specialist learning.Principal Learning

    Principal Learning is a freestanding qualification which is sector related, focusing on

    developing knowledge, understanding and skills that are relevant to the chosen sector and

    applying these to work-based situations.

    It emphasises learning through the practical application of knowledge, understanding and skills

    to relevant work experience and work-related tasks, problems and contexts.

    Generic Learning

    Generic Learning consists of:

    functional skills in English, ICT and mathematics personal, learning and thinking skills (PLTS) a project work experience.Functional skills and personal, learning and thinking skills (PLTS)

    Functional skills are offered as stand alone qualifications at Level 1 for the Foundation Diplomaand at Level 2 for the Higher and Advanced Diplomas.

    Opportunities to develop personal, learning and thinking skills will be embedded throughout the

    Principal Learning for the Diplomas, and will be assessed as part of these qualifications.

    Generic skills are integrated into and reinforced within the Principal Learning. This means that

    the Principal Learning assessments will include opportunities for learners to achieve the

    personal, learning and thinking skills.

    The Diplomas provide opportunities for learners to develop and apply functional skills and

    personal, learning and thinking skills within sector-related contexts. Further opportunities for

    learners to demonstrate these skills may also be offered in the project and in the work

    experience.

    Project and extended project

    The project and extended project are offered as stand alone qualifications. As part of the

    Foundation and Higher Diplomas learners will complete the project qualification. Learners will

    complete the extended project as part of the Advanced Diploma.

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    They aim to enable learners to:

    develop as inquisitive and independent learners be inspired and enthused by new areas or methods of study extend their planning, research, analysis and presentation skills apply their personal, learning and thinking skills use their learning experiences to support their personal aspirations for further and higher

    education and career development.

    Work experience

    Each Diploma has a requirement for a minimum of 10 days work experience, related to work-

    based activities, to support the programme of study.

    Work experience will:

    support the development and recognition of work-related learning build on previous work experience develop sector skills when set in relevant settings develop general employability skills enhance the overall learning experience allow flexibility around how evidence of attainment is achieved.It allows learners to draw together, apply and add to their knowledge and enable them to

    develop confidence and expertise.

    Additional and Specialist Learning (ASL)

    Additional and specialist learning consists of accredited qualifications at the same level as, or

    one level above, the Diploma which have been approved under Section 96 of the Learning and

    Skills Act 2000. It may include qualifications which are also available to learners not taking the

    Diploma, or qualifications specifically developed to be part of the Diploma.

    Additional learning is intended to:

    broaden the learning experience by including qualifications from other sectorsand specialist learning is intended to:

    allow learners to specialise further in the sector by undertaking qualifications from the samesector as the Diploma.

    Qualifications for additional and specialist learning must be selected from the ASL catalogue

    through the National Database of Accredited Qualifications (NDAQ). The catalogue includes

    qualifications which have the approval of the Diploma Development Partnership (DDP) and will

    expand over time as more qualifications are approved. To access the catalogue go to

    www.ndaq.org.uk and select Browse Diploma Qualifications.

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    Structure and aims of Principal Learning inBusiness, Administration and Finance

    This specification contains the Edexcel Level 3 Principal Learning in Business, Administration

    and Finance.

    The Edexcel Diplomas in Business, Administration and Finance: PrincipalLearning

    The Edexcel Level 3 Principal Learning in Business, Administration and Finance aims to:

    allow learners to develop a range of skills that will be useful both in the workplace and forfuture learning

    provide learners with detailed business knowledge that will help to enter the workplace be practical and motivating, allowing learners to apply knowledge and skills in relevant

    meaningful learning and assessment activities provide learners with the skills and theoretical knowledge to progress into higher education promote the development of personal, learning and thinking skills.Edexcel Level 3 Principal Learning in Business, Administration and Finance

    All units are compulsory.

    Unitnumber

    Title GLH Assessment

    1 Business Enterprise 90 Internal

    2 Business Administration and Events 60 Internal

    3 Personal Finance and Financial Services 60 External

    4 Business Finance and Accounting 60 External

    5 Marketing and Sales in Business 60 Internal

    6 Customer Service in Business 60 Internal

    7 Teams and Communication in Business 60 Internal

    8 Responding to Change in Business 30 External

    9 Corporate Social Responsibility 30 External10 Careers and Employment in Business 30 Internal

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    Unit format

    All units in Edexcel Principal Learning qualifications have a standard format which is designed

    to provide clear guidance on the requirements of the qualification for learners, tutors, assessors

    and those responsible for monitoring national standards.

    Each unit is set out in the following way:

    Unit title The unit title is accredited by QCDA and this form of words will

    appear on the learners Notification of Performance (NOP).

    Level This is the level of study of the qualification.

    Internal/external

    assessment

    Further details of the mode of assessment are given later in the unit.

    Guided learning hours

    (GLH)

    In the Principal Learning qualifications each unit consists of 30, 60

    or 90 guided learning hours depending on the level.

    Guided learning hours is a notional measure of the substance of aunit. It includes an estimate of time that might be allocated to

    direct teaching, instruction and assessment, together with other

    structured learning time such as directed assignments or supported

    individual study. It excludes learner-initiated private study.

    Centres are advised to consider this definition when planning the

    programme of study associated with this specification.

    About this unit This section is designed to give the reader an appreciation of the

    value of the unit in the vocational setting of the qualification as

    well as highlighting the focus of the unit.

    It provides the reader with a snapshot of the aims of the unit andthe key knowledge, skills and understanding developed while

    studying the unit. The unit abstract also emphasises links to the

    sector by describing what the unit offers the sector.

    Learning outcomes Learning outcomes state exactly what a learner should know,

    understand or be able to do as a result of completing the unit.

    What you need to learn This section identifies the depth and breadth of knowledge, skills

    and understanding needed to achieve each of the learning

    outcomes. This is illustrated by the range of subject material for the

    programme of learning and specifies the skills, knowledge and

    understanding required for achievement to the level required tocomply with all mark bands.

    Each learning outcome is stated in full and then expanded with

    further detail on the right-hand side. Internally-assessed units may

    contain egs within this section. These are used to show indicative

    lists of content only.

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    Teaching this unit

    Delivery guidance

    This section is designed to give tutors additional guidance and

    amplification on the unit in order to provide a coherence of

    understanding and a consistency of delivery. This section includes

    guidance on, for example:

    links to other units

    explaining the relationship between the content and thelearning outcomes

    guidance about possible approaches to delivery possible approaches to employer engagement.

    Learning outcomes and

    assessment criteria

    This section contains learning outcomes and assessment criteria for

    the externally assessed units. Learning outcomes and assessment

    criteria for internally assessed units can be found inAnnexe F.

    Assessment information

    for learners How youwill be assessed

    This section gives information about the assessment activities

    required for this unit.

    Assessment information

    for assessors

    This section provides assessors details in the following sub-

    headings:

    Instructions and controls forsetting assessment assignments Sector-relevant purpose Evidence structure Level of demand

    Assessment duration Instructions and controls for taking assessment assignments Guidance for assessment.

    Marking grid(s) Internally-assessed units have a marking grid(s) which contains a

    list of assessment foci, with statements ordered into three mark

    bands. When work is marked it is judged against these statements

    and an appropriate mark awarded.

    The marking grids are supported with further information under the

    following sub-headings:

    Using the marking grid Learner assistance Level descriptors.

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    Delivery of personal,

    learning and thinking

    skills (PLTS)

    This section identifies where there may be opportunities within the

    unit for the generation of evidence to meet the requirements of

    PLTS.

    Assessors should take care to become familiar with PLTS and not

    to rely on the contents of this section when presenting evidence formoderation. The full PLTS framework is included in this document

    asAnnexe B, but centres should refer to the QCDA website

    (www.qcda.gov.uk) for the latest version of the PLTS framework.

    Functional skills This section identifies where there may be opportunities within the

    unit for the generation of evidence to meet the functional skill

    requirements.

    Work experience This section includes guidance relating to the use of work

    experience within the unit.

    Specialist resources This section includes information relating to specialist resources

    the centre will need to have access to in order to deliver the unit.Reference material This section includes information relating to reference material that

    will enhance the delivery of the unit and the learning experience.

    Note it is not intended to be comprehensive. Examples are given. In

    relation to websites, tutors and learners should use website links to

    extend their searches.

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    Assessment and grading of the Principal Learning

    The purpose of assessment is to ensure that effective learning of each unit has taken place.

    Principal Learning units are assessed either internally by tutors or externally by Edexcel. Each

    unit is labelled clearly as internally or externally assessed.

    It is essential that tutors familiarise themselves with and follow the guidelines set out in the

    documentInternal Assessment of Principal Learning Units: Controls for Task Setting, Task

    Takingand Task Marking(seeAnnexe E) when developing assignments for internally-assessed

    units.

    Internal assessment

    Internal assessment will be used to facilitate assessment of generic and practical skills. It will be

    quality assured through internal and external moderation. It will be supervised and completed

    under controlled conditions.

    Each unit is assessed through a single assignment which has an overall purpose that reflects the

    aim of the unit, and is described in theHow you will be assessedsection. An assignment may

    be broken down into a few separate tasks. Tasks may be further broken down into smaller

    activities. TheInternal Assessment of Principal Learning Units: Controls for Task Setting, Task

    Taking and Task Markingdocument details the nature of the controls that need to be applied to

    each type of task/activity and its outcome.

    Where a unit is internally assessed, centres can use the sample assignments provided by

    Edexcel, or can design and quality assure suitable assignments. When designing assignments,

    centres are required to be aware of the following design principles (see relevant Tutor Support

    Materials for further guidance).

    Assignments should be:

    Fit for purpose They should consist of tasks which are related to the subject matter and

    content of the unit. For example, where a unit is centred on IT, the

    assessment will use IT at the core of the task.

    Manageable They should be designed to be manageable for both the learner and for

    the centre.

    Secure They should be delivered under controlled conditions, where centres can

    guarantee the work produced is truly that of the individual learner.

    Reliable They should produce judgements of a similar standard from occasion to

    occasion and between different assessors.

    Valid They should assess what they are intended to assess in terms of thelearning outcomes.

    Transparent They should be expressed in ways that can be readily understood by

    learners, tutors and assessors.

    Balanced They should fairly reflect the content and associated learning outcomes,

    avoiding confusing learning with assessment and not adversely affecting

    teaching and learning.

    Flexible They should provide opportunities for learners to produce a variety of

    different forms of evidence.

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    Centres are encouraged to use a variety of assessment methods, which might include, for

    example, the use of case studies, work-based assessments, projects, performance observation

    and time-constrained assessments. Centres are encouraged to place emphasis on practical

    application, providing a realistic scenario for learners to adopt, and making maximum use of

    practical activities and work experience.

    The creation of assignments that are fit for purpose is vital to learners achievement and its

    importance cannot be over emphasised.

    When reading the marking gridsand designing assignments, centres should note the following.

    Each internally-assessed unit has either 60, 75 or 90 available marks in total. In some units the marking grid has been split into two grids A and B. Marking grid A

    contains all of the marking criteria for the unit except those which assess a learners

    performance in practical activities which are recorded as a learner observation record (see

    the Edexcel Diploma website for further information). These make up Marking grid B. Centres must ensure that learners undertake appropriate assessment tasks to enable them to

    achieve the requirements of each units marking grid(s).

    The basic principle is that this is a best fit grid ie the assessor must match the overallstandard of work for an assessment focus to a band. It is NOT a hurdle approach, whereby

    the assessor cannot award marks from the next mark band if one item for an assessment

    focus from a lower mark band has been omitted, regardless of the quality of the rest of the

    work for that assessment focus.

    If a learner completes all they are asked to do in a band for an assessment focus, they can beawarded the full marks for that mark band.

    If a learner has clearly done more on one aspect of work for an assessment focus requiredby a mark band, the assessor should consider whether the learner can be awarded marks

    from the bottom of the next mark band.

    If a learner has completed less than required in any aspect of work for an assessment focus,or indeed omitted an aspect, then the mark moves down within the mark band.

    Marking is completely separate for each assessment focus ie a learner can get mark band 3on one assessment focus, mark band 1 on another etc, then all marks are added together for

    the unit total. It may be possible, depending on weighting of an assessment focus for a

    learner to pass a unit even if 0 has been given in marks for one assessment focus in the unit.

    Relevant Tutor Support Materials may contain further information relating to marking.

    A 0 mark should be used only where a learner provides no valid evidence. Any work thatstarts to address the requirements of the grid should normally be awarded at least one mark.

    Evidence generated for Marking grid A will be moderated. This must be in the form of hardevidence which a moderator can reassess, such as learner produced written documents (eg

    short question answers, multiple choice question answers, materials from presentations,

    research notes), videos (dated) of practical activities or artefacts.

    Marks gained from Marking grid A will be reported separately from those gained fromMarking grid B.

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    External assessment

    There is a requirement that some units in the Principal Learning will be externally assessed.

    These external assessments will be made available by Edexcel on agreed, published dates during

    the year.

    For the Edexcel Level 3 Principal Learning in Business, Administration and Finance,thefollowing units will be externally assessed:

    Level Unit number(s) Unit title(s)

    Advanced 3 Personal Finance and Financial Services

    Advanced 4 Business Finance and Accounting

    Advanced 8 Responding to Change in Business

    Advanced 9 Corporate Social Responsibility

    Calculation of the Principal Learning grade

    Performance in each unit of Principal Learning will be assessed against criteria given in the

    marking grid, giving rise to unit marks.

    Unit marks will be allocated according to marking criteria that do not bear a direct relationship

    to grading mark bands; that is, assessors will be clear that they are allocating marks and are not

    grading learners directly.

    There will be no pre-published unit grade boundaries.

    Once units have been completed by learners and marked, they will be graded by Edexcel

    through a separate process involving professional judgement of performance and of technical

    and statistical data. This will produce unit grade boundaries and hence unit grades which will bereported.

    To permit the calculation of a Principal Learning qualification grade, Principal Learning unit

    marks will be converted to points. Points for all Principal Learning units will be added together

    to devise a Principal Learning score. Using published thresholds the Principal Learning score

    will be converted to a Principal Learning grade.

    Calculation of the Diploma grade

    The overall grade for the Diploma will be based only on grades obtained from Principal

    Learning and the project. However, achievement ofall components within the Diploma will be

    required in order to gain the Diploma qualification.

    Points for Principal Learning units (weighted as appropriate) will be added to points for the

    project to derive a Diploma score. Using published thresholds the Diploma score will be

    converted into a Diploma grade.

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    Programme design and delivery

    These Principal Learning qualifications consist of units of assessment. Each unit is 30, 60, or 90

    guided learning hours in length depending on the level. The definition of guided learning hours

    is a notional measure of the substance of a qualification. It includes an estimate of time that

    might be allocated to direct teaching, instruction and assessment, together with other structuredlearning time such as directed assignments or supported individual study. It excludes learner-

    initiated private study. Centres are advised to consider this definition when planning the

    programme of study associated with this specification.

    Mode of study

    Edexcel does not define the mode of study for the Principal Learning of Diplomas but there is

    an explicit requirement that for at least 50 per cent of the time learners will be engaged in

    applied learning.

    Applied learning

    Acquiring and applying knowledge, skills and understanding through tasks set in sector

    contexts that have many of the characteristics of real work, or are set within the workplace.

    Most importantly, the purpose of the task in which learners apply their knowledge, skills and

    understanding must be relevant to real work in the sector.

    Reference: The Diploma (Qualifications and Curriculum Authority, 2007)

    Centres are free to offer the qualifications using any mode of delivery that meets the needs of

    their learners and the requirements of applied learning. For example this may be through acombination of traditional classroom teaching, open learning and distance learning. Whatever

    mode of delivery is used, centres must ensure that learners have appropriate access to the

    required resources (see individual units) and to the subject specialists delivering the units.

    Assignments based on the work environment should be encouraged. Those planning the

    programme should aim to enhance the vocational nature of the Diploma by:

    liaising with employers to ensure a course relevant to the specific needs of the learners accessing and using non-confidential data and documents from workplaces including sponsoring employers in the delivery of the programme and, where appropriate, in

    the assessment

    linking with company-based/workplace training programmes making full use of the variety of experience of work and life that learners bring to the

    programme.

    Delivery of applied learning

    It is important that centres develop an approach to teaching and learning that supports the

    applied learning requirement of the Diploma. The Principal Learning specifications contain a

    balance of practical skill development and knowledge requirements, some of which can be

    theoretical in nature. Tutors and assessors need to ensure that appropriate links are made

    between theory and practice and that the knowledge base is applied to the sector. This will

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    require the development of relevant and up-to-date teaching materials that allow learners to

    apply their learning to actual events and activity within the sector.

    Tutors are reminded that experiential learning techniques are required and that the

    opportunities for formative assessment where learners benefit from regular and structured

    feedback are a necessary requirement of a Diploma programme.

    Where learners are performing an activity by practically applying their knowledge and skills,they are essentially behaving in the required applied nature of the Diploma. By then reviewing

    that learning and considering how improvements can be made and implemented, experiential

    learning will take place (seeFigure 1).

    Figure 1: Experiential learning cycle

    Resources

    One aim of Diplomas is to prepare learners to progress to employment in specific sectors.

    Physical resources need to support the delivery of the programme and the proper assessment of

    the learning outcomes and therefore should normally be of industry standard.

    Staff delivering programmes and conducting the assessments should be fully familiar with

    current practice and standards in the sector concerned.

    Centres will need to meet any specialist resource requirements when they seek approval from

    Edexcel.

    Assessment and learning

    Summativeassessment

    Summative assessment serves to inform an overall judgement of achievement, which may be

    needed for reporting and review, perhaps on transfer between years in a school or on transfer

    between schools, perhaps for providing certificates at the end of schooling.

    Although learners are working to satisfy a summative assessment (the marking grids reflect a

    final overall judgement) the benefit of formative assessment should be strongly emphasised

    throughout the learning.

    Formative assessment

    Formative assessment is concerned with the short-term collection and use of evidence as

    guidance of learning, mainly in day-to-day classroom practice.

    Do Review

    Experiential

    learning

    Plan

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    In order for formative assessment to occur, the learner must understand what they have learned,

    what they have yet to learn and what they need to do to learn it. The responsibility of helping

    learners through a process of planning and reviewing their learning lies with the tutor.

    Personal, learning and thinking skills (PLTS)Personal, learning and thinking skills are necessary for work and for general learning. Learners

    will have opportunities to develop, apply and assess all the personal, learning and thinking skills

    within Principal Learning. Personal, learning and thinking skills consist of the following six

    skills:

    independent enquiry creative thinking reflective learning team working self-management effective participation.

    Annexe B contains detailed information relating to each of the six personal, learning and

    thinking skills.

    Each unit requires learners to demonstrate personal, learning and thinking skills, which are a

    mandatory requirement and a key feature of the Diplomas. Personal, learning and thinking skills

    are to be used as both a guide on the delivery of each unit and also as a motivating formative

    indicator for the learner.

    Coverage

    All personal, learning and thinking skills are required to be covered and assessed during the

    delivery and assessment of the whole Diploma and provide the context for the delivery and

    assessment of the programme of learning. A final summary of the coverage is also provided in

    Annexe B which collates the coverage of personal, learning and thinking skills throughout the

    programme.

    Personal, learning and thinking skills are an essential, embedded feature of the delivery and

    assessment of the Principal Learning. Learners may also develop and apply personal, learning

    and thinking skills within the other components of the Diploma.

    Centres should design the programme of study so that approximately 60 GLH will be allowed toenable learners to develop, plan and review the application of their personal, learning and

    thinking skills across their learning programme. Personal, learning and thinking skills will not

    be separately assessed as part of the Diploma but all six personal, learning and thinking skills

    will be integrated into the assessment criteria for Principal Learning. Each learners

    achievement of personal, learning and thinking skills will be recorded in the Diploma transcript.

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    How personal, learning and thinking skills are used to support formativefeedback

    Personal, learning and thinking skills provide an excellent structural guide for the tutor when

    providing formative feedback to the learner. Tutors will be able to structure assessment and

    learning opportunities around personal, learning and thinking skills and should use a pro forma

    sheet to indicate to the learner where progress has been made and where the learner needs to

    focus further development. A suggested sheet (PLTS Performance Indicator) for this activity

    is provided inAnnexe B.

    The PLTS Performance Indicator can be used by the assessor to feed back on work to the

    learner showing the level of success that has been demonstrated during each assignment. The

    indicator is filled in by the assessor or supervisor to record the learners performance at regular

    intervals during the course and ideally after every assignment. This informs the learner of their

    strengths and weaknesses and illustrates graphically where the learner should concentrate their

    efforts in the future.

    Access and recruitment

    Edexcels policy regarding access to its qualifications is that:

    the qualifications should be available to everyone who is capable of reaching the requiredstandards

    the qualifications should be free from any barriers that restrict access and progression there should be equal opportunities for all wishing to access the qualifications.Centres are required to recruit learners to Edexcel qualifications with integrity. This will include

    ensuring that applicants have appropriate information and advice about the qualifications and

    that the qualification will meet their needs.

    Centres should take appropriate steps to assess each applicants potential and make a

    professional judgement about their ability to successfully complete the programme of study and

    achieve the qualification. This assessment will need to take account of the support available to

    the learner within the centre during their programme of study and any specific support that

    might be necessary to allow the learner to access the assessment for the qualification. Centres

    should also show regard for Edexcels policy on learners with particular requirements.

    Access arrangements and special considerations

    Edexcels policy on access arrangements and special considerations aims to enhance access tothe qualifications for learners with disabilities and other difficulties (as defined by the Disability

    Discrimination Act 1995 and the amendments to the Act) without compromising the assessment

    of skills, knowledge, understanding or competence.

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    Further information

    For further information please call Customer Services on 0844 576 0028 (calls may be recorded

    for training purposes) or visit our website at www.edexcel.com.

    Useful publications

    Further copies of this document and related publications can be obtained from:

    Edexcel Publications

    Adamsway

    Mansfield

    Nottinghamshire NG18 4FN

    Telephone: 01623 467 467

    Fax: 01623 450 481

    Email: [email protected]

    Related information and publications include: Accreditation of Prior Learningavailable on our website: www.edexcel.com Guidance for Centres Offering Edexcel/BTEC NQF Accredited Programmes (Edexcel,

    distributed to centres annually)

    Operating Rules for Component and Diploma Awarding Bodies (QCA, 2007) The Diploma Structure and Standards, Version 2 (QCA, 2007) Regulatory Arrangements for the Qualification and Credit Framework(Ofqual, August

    2008)

    What is a Diploma? (DfES and QCA, 2007) the ASL catalogue on the National Database of Accredited Qualifications (NDAQ) website:

    www.ndaq.org.uk

    the current Edexcel publications catalogue and update catalogue the latest news on the Diploma from QCDA available on their website:

    www.QCDA.gov.uk/diploma

    the latest news on Edexcel Diplomas available on our website:www.edexcel.com/quals/diploma

    NB: Most of our publications are priced. There is also a charge for postage and packing. Please

    check the cost when you order.

    http://www.edexcel.org.uk/http://www.edexcel.com/quals/diploma/Pages/default.aspxhttp://www.edexcel.com/quals/diploma/Pages/default.aspxhttp://www.edexcel.org.uk/
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    Professional development and training

    Edexcel supports UK and international customers with training related to our qualifications.

    This support is available through a choice of training options offered in our published training

    directory or through customised training at your centre.

    The support we offer focuses on a range of issues including:

    planning for the delivery of a new programme planning for assessment and grading developing effective assignments building your team and teamwork skills developing student-centred learning and teaching approaches building key skills into your programme

    building in effective and efficient quality assurance systems.The national programme of training we offer can be viewed on our website

    (www.edexcel.com/training). You can request customised training through the website or by

    contacting one of our advisers in the Training from Edexcel team via Customer Services to

    discuss your training needs.

    Our customer service numbers are:

    The Diploma 0844 576 0028

    BTEC and NVQ 0844 576 0026

    GCSE 0844 576 0027

    GCE 0844 576 0025

    DIDA and other qualifications 0844 576 0031

    Calls may be recorded for training purposes.

    The training we provide:

    is active ideas are developed and applied is designed to be supportive and thought provoking builds on best practice.

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    Level 3 units

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    Unit 1: Business Enterprise

    Principal Learning unit

    Level 3

    Guided Learning Hours: 90

    Internally assessed

    About this unit All businesses aim to succeed, but the difference betweenbusiness success and failure can be small. A single unforeseen

    event or economic conditions over which the business has no

    control can make all the difference. You will learn about thesefactors, which will make you better prepared when planning and

    running your own enterprise. You will learn about what makes a

    good idea for a business, and what makes an idea innovative.

    You will come up with your own idea for a business and prepare

    a business plan, drawing on skills and knowledge from other

    units to identify the resources you need, produce forecasts, plan

    how it will be marketed. Youll present the idea to potential

    investors and then structure your business, identifying team

    members roles.

    Finally, you will set up, run and close down the company. At the

    end, you will need to reflect on what has happened, so that next

    time you run a business enterprise you are able to learn from

    your experiences.

    Learning outcomes

    On completing this unit, a learner should:

    LO.1 Know the factors that impact on the chances of business success

    LO.2 Be able to develop a viable business idea

    LO.3 Be able to produce a business plan

    LO.4 Be able to present a business idea

    LO.5 Be able to structure a business

    LO.6 Be able to run and review a business.

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    LO.2 Be able to

    develop a

    viable business

    idea

    Before you can develop a business idea, you need to learn about

    the features of entrepreneurship. Entrepreneurs are people who

    are enterprising, that is they have ideas. They often possess some

    of the following qualities:

    a willingness to make decisions and take risks being motivated, self-reliant and dedicated flexibility and ability to adapt ability to communicate the idea to others being a creative/lateral thinker organisation and planning ability.You also need to consider the benefits of entrepreneurship for:

    the entrepreneur: personal satisfaction; financial reward;freedom to be your own boss

    society and the economy: benefits for consumers; providingcompetition to others; generating wealth and employment;

    inspiring others.

    You need to learn about the process of developing a business

    idea:

    generating ideas for a product/service: looking for opportunities brainstorming techniques assessing ideas in terms of innovation and creativity:how they are new, different or better than alternatives,

    unique selling points

    comparing the ideas and deciding which ideas are viable: time, money and resources available your knowledge and skills whether there seems to be a market for it laws and regulations any other obstacles you will need to overcome sustainability over duration of the enterprise

    choosing the best idea and developing it: what it is who it is for what makes the idea different/better than competition how you could sell it

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    LO.3 Be able to

    produce a

    business plan

    Planning for a business involves making a number of important

    decisions and pre-empting problems. You need to learn about the

    different forms of trading:

    different forms of trading: sole traders; partnerships; limitedcompanies; charities

    key considerations affecting choice: limited and unlimitedliability; risks and rewards; legal considerations, costs and

    bureaucracy.

    Aims and objectives are designed to help an organisation achieve

    its purpose and they provide staff with a focus for what they do.

    Different types of organisation have different aims:

    private sector, eg to provide goods or services, to survive, togrow, to make a profit

    public sector, eg to provide a service to the community, toimprove service provision

    voluntary sector, eg to provide a service to a target group, topromote a cause, to survive, to make a surplus.

    You need to learn about the common elements in a business

    plan:

    what the business does and its objectives, including essentialfacts about the product or service

    who the target market is how the product/service will be sold and marketed physical resources, eg premises, equipment, materials financial resources, eg start up costs, what money will be

    spent on; sources of finance, eg shares, savings, loans

    forecasts: profit and loss; cash flow.You need to learn about the risk management process, which is a

    key part of business planning:

    identifying possible risks: financial, eg illegal activities, insufficient financing market, eg pricing, demand, competition operational, eg problems making the product

    assessing which are most serious deciding which can be dealt with suggesting preventative measures.

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    LO.4 Be able to

    present a

    business idea

    You need to learn about how to prepare and make a presentation

    what information people will need to know what order to put information in

    how to be positive and identify benefits anticipating questions you may be asked use of supporting materials.Communication skills:

    use of voice, eg speed, clarity body language, eye contact.

    LO.5 Be able to

    structure a

    business

    All businesses need to have some form of internal organisation.

    Work can be divided into different functional areas, eg:

    production/operations sales and marketing information technology finance human resources administration/facilities.The size of the business can affect how work is organised:

    large organisations: functions distributed into separatedepartments

    small or new organisations, eg distributed to individuals,shared, combined.

    Organisations also differ according to the way that they are

    structured:

    hierarchical, eg directors departmental managerssupervisors/team leaders team members

    flat, eg manager staff matrix, eg using project teams.When recruiting people to fill these structures, many

    organisations use formal procedures to help them identify needs,

    and then attract and assess applicants. You will need to learn

    about the purpose and contents of:

    a job description: duties and responsibilities a person specification: qualities.

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    Teaching this unit

    Delivery guidance

    This unit is 90 guided learning hours (GLH) in length. Centres should allocate this amount of

    time within the timetable for its delivery and assessment.

    Unless otherwise stated, all of the content included in the What you need to learn section needsto be taught. Sometimes an eg or for example is included in order to show content that is

    indicative: in these cases not all of the examples will need to be covered (for example, because

    some may not always apply in a particular situation), and tutors can introduce other examples of

    their own that are relevant to particular situations and to the needs of their learners.

    There are opportunities to link the delivery of this unit to others, particularly Unit 5: Marketingand Sales in Business, Unit 2: Business Administration and Events, Unit 7: Teams andCommunication in Business and Unit 4: Business Finance and Accounting, so that parts of thoseunits are contextualised within the enterprise that the learners are working on in this unit: so, for

    example, the event that learners organise in Unit 2: Business Administration and Events couldbe an event at which the learners will promote their enterprise; Unit 5: Marketing and Salescould be linked to this unit at several stages: learners could carry out market research on the

    business idea from this unit; they could also use it to learn and then demonstrate their personal

    selling skills. Similarly, it would be beneficial to link the forecasting and financial planning that

    is required in LO.3 to Unit 4: Business Finance and Accounting. Finally, the planning andrunning of a business idea offer an ideal context for the meetings that learners are required to

    organise and support in Unit 2: Business Administration and Events.

    Delivery guidance for LO.1

    Learners need to understand the various factors that can affect the chances of business success,

    as some may have a direct bearing on their own business enterprises. There are a mix of factors

    that are internal and could potentially be controlled, and wider economic factors about whichorganisations may have little control. Real examples of business failure should be easy to find,

    particularly those connected to technology, for example internet start-ups. There is no

    requirement to go into the finance/accounting issues in great depth: understanding cash flow

    will be dealt with more fully in Unit 4: Business Finance and Accounting.

    Illegal activities are an interesting topic, which should prove quite motivating for the learners.

    Learners should be encouraged to draw on their own experience as and possibly as employees:

    they will probably be aware of a number of the counter measures that are taken. It may be

    interesting for them to compare the approaches taken by different organisations, commenting on

    how effective they think these are. Visiting speakers from local businesses may also be able to

    illuminate this subject area.

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    Delivery guidance for LO.2

    By looking at the qualities of entrepreneurs, learners can prepare themselves for the enterprise

    activity to come. It is important to emphasise that there are likely to be many counter examples,

    and different entrepreneurs will possess these qualities in different proportions: in some cases,

    say, their persistence and expert knowledge may have played the key role; with others it may be

    their adaptability and ability and creativity. It is important to recognise the role that innovationand creativity play in the success of new products and services. The topic may be more

    accessible and enjoyable for the learners if they can consider their own experience of using a

    particular product or service: what is it that makes it so desirable or useful to them? Or what

    sorts of innovation in the near future would they really like to see? What would help them solve

    daily issues/annoyances? One problem is that after an idea becomes successful, the idea then

    seems obvious to everyone; one reason for this is that great ideas often identify needs or desires

    that nobody even realised they had. This can make it difficult to think back to what life was like

    before the idea had been thought of. One way of addressing this is to take a particular sector, eg

    telecommunications or electronic entertainment, and trace innovative developments over a

    number of years, such as mobile phones, music storage media, games consoles, etc. It is also

    important to emphasise, however, that innovation is not just about ideas that have never been

    thought of before: much innovation is about small, incremental improvements, or applyingexisting ideas into new contexts. Learners also need to be introduced to the concept of unique

    selling points.

    Learners need to learn about the process of generating ideas. There are different ways of

    identifying opportunities, such as identifying an un-met need, or seeing what is already

    successful in one situation and considering whether it can be applied in a different context.

    Learners need to be taught about how to generate ideas in groups. Brainstorming is the most

    widely used method, and there are different types and classifications, but it is not necessary to

    go into variations. It is important that they learn that all ideas need to be recorded and that at the

    idea generation stage it is important not to pass judgements otherwise creativity could be stifled.

    Learners could practise using brainstorming techniques in groups to solve any type of problem.

    Before learners are able to develop their own ideas, they will need to have some understanding

    of what makes an idea realistic and viable: the time, money and physical resources will be

    critical, as will other issues such as any relevant laws, regulations and health and safety

    considerations. Tutors should try to steer learners towards ideas that will work in the context of

    their surroundings. It would be useful to look at examples of business ideas which looked at

    face value as if they would be successful, but which proved to be flawed, for example by being

    overambitious, unrealistic, failing to see the potential obstacles in the way.

    Delivery guidance for LO.3

    Although the enterprise will be run as a company, learners will need to understand the different

    forms of trading so that they are aware of the various implications. When considering differing

    aims and objectives, a good place to start would be mission statements that are often availableon company websites. Learners could be encouraged to comment on how successful they are at

    explaining what the organisation does.

    Learners need to understand the information that needs to go into a business plan. There is no

    set format, and learners need not look at a variety of different formats: the most important thing

    is that they understand what sorts of information are required. Real examples (either blank or

    completed) might help and blank examples can often be obtained from high street bands, but

    some may contain much greater or more detailed information than is required for the purposes

    of this unit. It would be beneficial for learners to have already studied budgets in Unit 4:Business Finance and Accountingand marketing in Unit 5: Marketing and Salesin Businessbefore they complete their business plan. However, if that is not possible so that this learning

    outcome is being delivered before that can happen, these topics could be dealt with in isolationso that learners know enough for the purposes of this unit; this knowledge can then be

    developed further once the other units are delivered.

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    Delivery guidance for LO.4

    Learners will need to be taught about the basic principles of making presentations to stimulate

    interest in a business idea: the importance of structure and clarity; how software and handouts

    can be used; why it is important to present an idea in a positive light; and what information

    potential investors will want to know. However, it is important for tutors to be realistic: learners

    at this level will not be expected to be able to provide the sort of detailed financial and practicalinformation that would be expected in the real world. To prepare learners for creating a

    presentation, learners could practise presenting personal information to each other in small

    groups.

    Delivery guidance for LO.5

    Learners will need to understand that there are common business functions that need to take

    place whether the business is run by a sole trader, carrying out all of the function themselves or

    as a large organisation with separate departments. It would also be useful to look at the

    structures of different organisations so that learners understand how much variety there can be

    in terms of how the functions are distributed and also lines of responsibility. Learners should be

    encouraged to consider the pros and cons of hierarchical, matrix and flat structures.Similarly, real examples of job descriptions and person specifications would be useful. One

    approach would be to remove key information from each and see if learners are able to match

    the correct job description to its person specification.

    Delivery guidance for LO.6

    Learners need to be taught about the decisions and planning that are involved in implementing a

    business idea: there is a clear overlap here with LO.3 in that many of them need to be built into

    the planning but then executed during delivery. They need to know about the different

    promotional methods and materials they could use and why. They also need to know why it is

    important to monitor quality (particularly if they are producing anything tangible) and quantity

    (production/sales) while the enterprise is running so that they can take action if required: theactual monitoring methods are less important than the fact that some sort of monitoring needs to

    take place. As part of their learning activities, it would be worthwhile for learners to investigate

    how a variety of local businesses do this if information is available.

    Learners need to be taught about the different ways in which success can be measured:

    quantitative (for example profits, sales targets) and also more subjective measures such as:

    customer opinions and goodwill created; identifying untapped demand that could be met in

    another way; lessons learned and skills developed which could be built upon in future. Learners

    should appreciate that a business enterprise might be judged successful under some criteria but a

    failure when other criteria are applied. This can be illustrated by looking at real business

    ventures that are conventionally judged to have been failures and isolating ways in which it

    could be judged to have had aspects that were in actual fact successful. Moreover, theexperience of running an unsuccessful business can be very valuable as long as lessons are

    learned; again there are many real examples of entrepreneurs who have eventually been

    successful only after failure that could be used to illustrate this point.

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    Assessment information for learners

    How you will be assessed

    This unit will be assessed by an assignment connected to running a business enterprise.

    You will need to:

    Decide on an idea for a product or service, develop it and use this to create a writtenbusiness plan, including a risk analysis [LO.2, LO.3]

    Create and give a presentation, based on your business plan, to potential investors [LO.4] Develop a structure for your business: a diagram showing the organisational structure of

    your business enterprise; a job description and person specification for your own job role

    [LO.5]

    Put the business idea into practice and then write up: what decisions were taken and anychanges made from the plan; how successful the business was, what you have learned from

    this (including about your own abilities) and what you would do differently next time[LO.6]; what problems you faced (or might face if the business were to continue), and what

    you did or would do about them [LO.1].

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    Assessment information for assessors

    Instructions and controls for setting assessment assignments

    This unit must be covered by a single assignment, which is described in theHow you will be

    assessedsection, and exemplified within the unit sample assessment material (SAM).

    Sector-relevant purpose

    By its nature, any business enterprise idea can be considered relevant to business, administration

    and finance as long as it is for a realproduct or service, not a simulation. The enterprise musthave some sort a purpose: in other words it is not enough for it to be done in order solely to

    satisfy the assessment requirements; rather it must have some other purpose, such as a goal or

    target.

    Evidence structure

    Learningoutcome

    Markinggrid

    Activity/section Evidence

    LO.2, LO.3 A Business plan Written evidence: business plan

    LO.4 B Group presentation Learner observation record,

    supported by hard copies of any

    slides, notes, handouts, etc

    LO.5 A Developing a structure for

    the business

    Written evidence: organisational

    structure, job description and

    person specification

    LO.6(.2, 3) A Implementation and review

    of business idea

    Written evidence: decisions taken,

    assessment of success of business.LO.1 A Written evidence: problems and

    ways of dealing with them

    LO.6(.1) B Learner observation record of

    learners contribution to the

    business.

    Level of demand

    The level of demand is exemplified in the unit sample assessment material (SAM).

    It would be appropriate for the final live stage of the business in LO.6 to be run over a fairly

    extended period of time (for example a few hours a week over two or three months). However,

    centres may wish to extend this enterprise activity over a longer period with more hours

    allowed. This may make particular sense if centres are contextualising the delivery or

    assessment of other units within the learners business enterprise; in this case the enterprise

    activity can also make use of hours allocated to those units.

    Assessment duration

    The suggested guided learning hours (GLH) needed to complete this assignment is 18 hours per

    learner. Centres can structure this time as they see fit. For LO.6, the suggested GLH only

    includes time spent writing up their individual accounts, not time spent running the business.

    Centres should note that the total class assessment time may need to be higher to allow time forseparate group presentations for LO.2/3.

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    Instructions and controls for taking assessment assignments

    Learners must be provided with full access to study all of the areas identified in the What youneed to learn section of the specification.

    Controls relating to resources and supervision are contained withinAnnexe E.

    The enterprise should be run as a company, rather than a partnership. This does not mean that itwill need to be formally registered with Companies House, but learners will be expected to set

    up, run and close down the company as if this were the case. They will need to work in groups

    of between five and eight people.

    The enterprise should also have duration so that the enterprise is operating and trying to

    generate revenue over a period of time. For example, it cannot be geared solely to putting on a

    one-off event, for example a single fund raising activity. On the other hand, a one-off event

    could form onepartof the enterprise activities.

    For the first part of the assignment, (LO.2, LO.3), it will be necessary for groups to collaborate

    in creating the business plan. The group will jointly contribute to discussion of the business plan

    and risk analysis, but each person must write up a plan (see Guidance for assessmentfor

    guidance on how this can be managed). The plan must include information about all of thedifferent categories listed in the What you need to learn section.

    For the second part of the assignment (LO.4) each learner must take responsibility for creating

    and presenting part of the presentation within the group. Learners must be awarded individual

    marks for their own part of the task. Tutors must award marks to the individual, not to the

    group. This means that is possible for one group member to score highly on their part of the

    presentation while another scores less well on their part. Peer feedback could be gathered and

    used as supporting evidence, but assessment decisions must be made by the tutor.

    Although work that leads up to the creation of the assessment evidence in the third part of theassignment (LO.5), will be done as part of a group, the learner must produce their own evidence

    for assessment for the organisation plan, and particularly the job description and person

    specification for their own job role in the enterprise.

    For the final part of the assignment (LO.1, LO.6), marks are awarded not only for the written

    evidence submitted by the learners (marking grid A) but also for the contribution made to therunning of the business, as observed by the tutor (marking grid B). Tutors will not need to be

    present at all stages, nor to observe every activity, but must take a holistic view based on what

    they see throughout the process rather than, say, at the beginning or end only. When assessing

    the contributions made, tutors must remember that even if the business has only limited success

    in meeting its objectives, it is possible for any (or even all) individual team members to make a

    significant and sustained contribution to the running of the business.

    Summary of unit controls

    Setting Time Resources Supervision Collaboration Marking

    Limited Limited Limited Medium Limited Medium

    SeeAnnexe Efor further information.

    Guidance for assessment

    It is recommended that assessment to take place in different stages: (business plan, group

    presentation, structuring of business, implementation) after the relevant learning has taken

    place. The assessment of LO.5 (structuring of the business and job role) could be done at the

    same time as that for LO.2/LO.3 (business plan). The centre may wish to consider participatingin external business enterprise activities, for example Young Enterprise, Ride the Wave.

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    Although LO.1 should be taught early on as an integral part of the theme of business enterprise,

    the assessment of this outcome comes towards the end of the unit, with the learners relating this

    to any problems encountered in their own business experience.

    For the first part of the assignment, learners should be encouraged to choose their business idea

    as a group, but these should be checked by the tutor before learners begin work and they may

    need to guide them to a suitable choice. The ideas they come up with need not be for brand new

    products or services; they could be improvements or adaptations of existing ideas or simply

    taking an existing idea used in one context or location to another. Each learner must contribute

    to the discussion. This does not mean that each person has to come up with an idea, but they

    should make some contribution to the discussion, for example helping to develop an idea that

    someone else thought of, pointing out why an idea is not practical, etc. Although learners can

    work together to pool ideas and agree a common approach for their business, they must write up

    the plan individually, calculate their own financial data, etc. It is important to emphasise the

    importance of setting a number of realistic and achievable objectives.

    For the business plan, the learners can be shown models from which to work, and pro formas

    could be created for them to use and be completed individually. Commercial pro formas can

    also be used (and adapted if necessary) as long as they cover all aspects of the assessment

    requirements. Each person must complete a plan. They can continue to discuss the plan whilethey are writing it up, using each other as a resource, but tutors must take care to ensure that

    they are not simply copying from each other.

    For the presentation, the potential investors should preferably involve people external to the

    centre, such as a local employer/bank manager. It is not envisaged that each learner would have

    to talk for more than about 5-7 minutes. The potential investors should have the opportunity to

    ask questions to each of the learners. The investors could also include centre staff and selected

    learners. All-learner panels should only be used as a last resort. It could be given added purpose

    by being set within a scenario such as BBCs Dragons Den; if so, it would help if the panel are

    provided with money (real or imaginary) to invest.

    For assessment of the third part of the assignment, learners must indicate the structure and roles

    that they have allocated and draw up a person specification and job description. This should be

    for their own job/role. The person specification should relate to the qualities of the ideal job

    holder, and so it may go beyond their own qualities in some ways. The person specification

    should be consistent with the structure (as well as with the business plan created for LO.3), with

    each learner having a clearly defined role in the running of the business.

    When it comes to implementing their business idea, each learner should have a distinct role, and

    they should attempt to follow the plan created. However, it is quite likely that plans will have to

    be altered as soon as learners are faced with practicalities. If circumstances change or

    unforeseen problems arise, the original plan may need to be abandoned and a new one put into

    action; this does not mean that learners will have to complete another implementation plan.

    Credit will be given in assessment for their ability to show why they had to make changes rather

    than sticking rigidly to a plan that is not working. The evidence for their decisions taken shouldbe in writing but it could be in any appropriate format. When it comes to judging success, at this

    level, learners should go further than merely holistic judgements about the overall success or

    otherwise, and should aim to comment on how well they did at different stages and in different

    ways, both individually and as a group. They should be encouraged to consider quantitative and

    qualitative measures. The issue of problems could focus either on actual problems faced or

    what they predict might happen were the enterprise to continue over a longer period: there is no

    need for learners to do both.

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    arkin

    ggridA

    Assessment

    focus

    MarkBand1

    MarkBand2

    MarkBand3

    Maximum

    marks

    available

    LO.1

    Knowthefactors

    thatimpa

    ctonthe

    chanceso

    f

    businesssuccess

    Thelearneridentifies

    andprovides

    briefexplanationoftheproblems.

    Thereislimitedinformationabout

    howproblemswereo

    rcouldbe

    dealtwith.

    Thelearneridentifiesandprovides

    aclearexplanatio

    nofproblems.

    Therearereasonableideasabout

    howproblemswe

    reorcouldbe

    dealtwith.

    Thelearnerid

    entifiesandprovides

    aclearandco

    nvincing

    explanationofproblems.There

    areconvincin

    gideasabouthow

    problemswereorcouldbedealt

    with.

    (02)

    (34)

    (56)

    6

    LO.2

    Beabletodevelop

    aviableb

    usiness

    idea

    Theplanincludeslim

    ited

    evidencethatshowshowthe

    businessideaiscreative,

    innovativeandviable

    .

    Theplanprovidessomeevidence

    thatshowshowth

    ebusinessidea

    iscreative,innovativeandviable.

    Theplanshow

    sconvincinglythat

    howthebusin

    essideaiscreative,

    innovativeandviable.

    (02)

    (34)

    (56)

    6

    LO.3

    Beabletoproduce

    abusines

    splan

    Partsoftheplanmay

    lackclarity.

    Theplancontainsbriefand

    limitedinformation,which

    indicatesthelearnerhasalimited

    ideaofwhatwillber

    equired.

    A

    fewobviousrisksare

    identified,

    withlimitedideasforhowto

    managethem.

    Theplanisgener

    allyclear.Some

    partsoftheplana

    redetailed,

    whichindicatesthelearnerhasa

    reasonableideaofwhatwillbe

    required.Arangeofrisksare

    identifiedandthe

    reare

    reasonableideas

    forhowto

    managethem.

    Theplanisclear.Theplanis

    detailedandconvincing

    throughout,whichindicatesthe

    learnerhasagoodideaofwhat

    willberequired.Awiderangeof

    risksareidentifiedandthereare

    convincingideasforhowto

    managethem.

    (06)

    (79)

    (1012)

    12

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    arkin

    ggridB

    Assessment

    focus

    MarkBand1

    MarkBand2

    MarkBand3

    Maximum

    marks

    available

    LO.4

    Beabletopresent

    abusines

    sidea

    Thelearnershowsba

    sic

    communicationskills

    intermsof

    structuring,audibility

    and

    supportingmaterialsandthe

    audiencemayfindthelearners

    presentationdifficulttofollow.

    Positiveandrelevant

    featuresof

    theenterpriseareide

    ntified.They

    showlimitedconfide

    nceand

    fluencyduringthepresentation

    andansweranyquestionsfaced

    withdifficulty.

    Thelearnershowsreasonable

    communicationskillsintermsof

    structuring,audib

    ilityand

    supportingmaterialsandoverall,

    theaudiencecanfollowthe

    learnerspresenta

    tionof

    informationwithoutmuch

    difficulty.Positiv

    eandrelevant

    featuresoftheenterpriseare

    explained.Theyshowsome

    confidenceandfluencyduringthe

    presentationandprovide

    reasonableanswerstoany

    questionsfaced.

    Thelearnersh

    owsgood

    communicatio

    nskillsintermsof

    structuring,audibilityand

    supportingmaterialsandoverall,

    theaudiencecanfollowthe

    learnerspresentationwithlittle

    ornodifficulty.Positiveand

    relevantfeaturesoftheenterprise

    areexplained

    clearly.Theyshow

    goodconfidenceandfluencyand

    provideconvincinganswersto

    anyquestions

    faced.

    (04)

    (57)

    (810)

    10

    LO.6

    (.1)

    Beabletorunand

    reviewabusiness

    Thelearnermakesalimited

    contributiontothesu

    ccessful

    runningofthebusine

    ss.They

    showsomeabilityto

    workwith

    othersandshowlimi

    tedinitiative,

    commitmentandperseverance.

    Thelearnermakesareasonable

    contributiontothesuccessful

    runningofthebusiness.They

    workwellwithothersandshow

    someinitiative,commitmentand

    perseverance.

    Thelearnerm

    akesaleadingand

    sustainedcon

    tributiontothe

    successfulrun

    ningofthebusiness.

    Theyworkwellwithothersand

    showgoodinitiative,commitment

    andpersevera

    nce.

    (02)

    (34)

    (56)

    6

    Totalmarks

    16

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    Assessment guidance

    Using the marking grid

    Each internally-assessed unit has either 60, 75 or 90 available marks in total. In some units the marking grid has been split into two grids A and B. Marking grid A

    contains all of the marking criteria for the unit except those which assess a learners

    performance in practical activities which are recorded as a learner observation record (see

    the Edexcel Diploma website for further information). These make up grid B.

    Centres must ensure that learners undertake appropriate assessment tasks to enable them toachieve the requirements of each units marking grid(s).

    The basic principle is that this is a best fit grid ie the assessor must match the overallstandard of work for an assessment focus to a band. It is NOT a hurdle approach, whereby

    the assessor cannot award marks from the next mark band if one item for an assessment

    focus from a lower mark band has been omitted, regardless of the quality of the rest of the

    work for that assessment focus.

    If a learner completes all they are asked to do in a band for an assessment focus, they can beawarded the full marks for that mark band.

    If a learner has clearly done more on one aspect of work for an assessment focus requiredby a mark band, the assessor should consider whether the learner can be awarded marks

    from the bottom of the next mark band.

    If a learner has completed less than required in any aspect of work for an assessment focus,or indeed omitted an aspect, then the mark moves down within the mark band.

    Marking is completely separate for each assessment focus ie a learner can get mark band 3on one assessment focus, mark band 1 on another etc, then all marks are added together forthe unit total. It may be possible, depending on weighting of an assessment focus for a

    learner to pass a unit even if 0 has been given in marks for one assessment focus in the unit.

    Relevant Tutor Support Materials may contain further information relating to marking.

    A 0 mark should be used only where a learner provides no valid evidence. Any work thatstarts to address the requirements of the grid should normally be awarded at least one mark.

    Evidence generated for marking grid A will be moderated. This must be in the form of hardevidence which a moderator can reassess, such as learner produced written documents (for

    example short question answers, multiple choice question answers, materials from

    presentations, research notes), videos (dated) of practical activities or artefacts.

    Marks gained from marking grid A will be reported separately from those gained frommarking grid B.

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    Level 3 descriptors

    Descriptor Meaning

    Appropriate Suitable/relevant.

    Basic Limited to the fundamental features, elements or facts.

    Brief/briefly Short, lacking detail.

    Clear/clearly Well expressed, easy to understand or see.

    Convincing Believable, well argued.

    Detail/detailed Showing thoroughness.

    Difficult to follow A considerable effort is required to understand what is being

    said, and some parts are not clear.

    Explain/explanation Provide rea