3
THE BALANCE OF POWER HAS SHIFTED TO CUSTOMERS . . .
…WHO NOW HAVE EASY ACCESS TO
MULTIPLE CHANNELS
E-COMMERCE CALL CENTERS
IN RESPONSE, THE SALES CYCLE
HAS BECOME...
…MORE COLLABORATIVE MULTIPLE PLAYERS WITH DIVERSE
SKILLS WORK TOGETHER TO ENSURE A SUCCESSFUL ENGAGEMENT
“ALWAYS ON”
WITH CONTINUAL PRESSURE TO MONITOR ALL POSSIBLE CHANNELS…
FROM EMAIL TO SOCIAL MEDIA TO WEB COMMENTS AND CHATS TO VOICE
THE PROBLEM
TRADITIONAL SFA AND CRM SOLUTIONS DON’T OFFER
MID-MARKET SALES ORGANIZATIONS THE
CAPABILITIES THEY NEED TO KEEP PACE WITH
THESE CHANGES – AT AN AFFORDABLE COST.
HERE’S WHY:
HISTORICALLY, BUSINESSES HAD A CHOICE OF DEPLOYMENT MODELS FOR SFA/CRM APPLICATIONS
ON-PREMISE WEB BASED
-or-
(AND EACH APPROACH HAS ITS OWN CHALLENGES)
HIGHLY ACCESSIBLE, LESS EXPENSIVE,
BUT LACKING IN KEY FEATURES AND CAPABILITIES
ON-PREMISE WEB BASED
FEATURE RICH, HIGHLY
CUSTOMIZED, BUT ALSO
HIGHER COST
SAP CLOUD FOR SALES
THE SOLUTION
A STATE-OF-THE-ART SFA SOLUTION THAT COMBINES THE BEST OF ON-PREMISE
AND WEB-BASED DEPLOYMENTS
KEY FEATURES INCLUDE . . .
SAP CLOUD FOR SALES
COLLABORATION AND SOCIAL
SELLING TOOLS
REAL-TIME ANALYTICS
ERP/BACK-OFFICE INTEGRATION
ACCOUNT MANAGEMENT
AND INTELLIGENCE
FUNCTIONALITY
PRODUCTIVITY AND
PERSONALIZATION CAPABILITIES
TO HELP YOU REALIZE THE MOST FROM YOUR
SAP CLOUD FOR SALES INVESTMENT,
IT HELPS TO HAVE THE
RIGHT PARTNER
HERE’S WHAT WE BRING TO THE TABLE:
MID-MARKET SPECIALIZATION
AN INTERNATIONAL PRESENCE
INSIGHT INTO CUTTING-EDGE BEST PRACTICES
IN-DEPTH INDUSTRY AND DOMAIN EXPERTISE
A PROVEN TRACK RECORD OF CLOUD DEPLOYMENTS
UNPARALLELED SAP EXPERTISE
WANT TO LEARN MORE ABOUT SAP CLOUD FOR SALES AND HOW ITELLIGENCE CAN HELP YOU REALIZE ITS VALUE AND
POTENTIAL?
DOWNLOAD OUR WHITE PAPER SAP CLOUD FOR SALES: AN INNOVATIVE APPROACH TO NAVIGATING A NEW ERA OF SALES CHALLENGES
OR VISIT US ONLINE AT WWW.ITELLIGENCEGROUP.COM