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Organizations that will thrive in America’s future are those that are best equipped and able to attract, develop, and retain their most valuable assets –
their employees.
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Objectives
Answer the “why” is succession planning important question
Identify the components of succession planning
Identify the barriers to succession planning and ways to resolve these
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• Assessment and Performance Feedback
• Assess the requirements of the position, assess candidates
• Provide on-going feedback and coaching
• Leadership Development
• Uses current leaders to teach candidates
• Build relationship with executives
• Use Action Learning – solve current challenges
• Customize training• Succession Planning (Management Development)
Talent Management
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“If something happened to a key person in your organization, what
would you do?”
Succession Planning Answers This Question
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Succession Planning (bench strength)
• Holistic system that targets in on mission critical positions
• Ensures that talent is identified, developed, and coached
• Opportunities to interact with executives
• Available, and ready to step into leadership roles when the need arises.
What is Succession Planning?
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• Critical for the success of the business
• Estimated 75 million US baby boomers will become eligible to retire this year
• Talent to replace these boomers will come from the next generation of only 45 million available workers
• Global companies and global competition
Why is Succession Planning Important?
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1. Yes, my organization does.
2. No, my organization has an informal succession plan or process.
3. No, but my organization intends to develop a plan in the future.
4. No, and my organization has no intentions to develop a plan.
Does your organization have a formal succession plan in
place?
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Does your organization have a formal succession plan in
place?
2011 SHRM Poll: Succession Planning
2006(n = 385)
2011(n = 426)
Yes 29% 23%
No, my organization has an informal succession plan or process 29% 38%
No, but my organization intends to develop a plan in the near future 26% 22%
No, and my organization has no intentions to develop a plan 16% 17%
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What is the primary reason your organization has not developed a
formal succession plan?1. More immediate organization requests take
precedence.
2. My organization has not yet given it consideration.
3. The leadership team feels there is not value (or need) in developing a plan.
4. Lack of staff/financial resources.
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What is the primary reason your organization has not developed a
formal succession plan?43% - More immediate organization requests take
precedent.
24% - Lack of staff/financial resources.
16% - My organization has not yet given it consideration.
13% - The leadership team feels there is not value (or need) in developing a plan.
2011 SHRM Poll: Succession Planning
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Assumptions that No Longer Apply
• Supply – Plenty of people in the pipeline from which to choose.
• Loyalty – Assumption that the people being groomed were going to remain with the company in the interim.
• Time – Plenty of time to develop successors.
• Status Quo – Positions with stay the same.
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New Assumptions that Now Apply
• Question Your Supply Line – Don’t assume that the people in the pipeline will be there or will have the ability when the time comes.
• Be Aware of Transience – Assume that the people may not remain with the company in the interim.
• Time is in Short Supply – Fast changing pace of today’s organizations.
• Replacements May Look Different – Different criteria.
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Succession Planning - Importance
• Business continuity
• Development & retention
• Creates a powerful differentiator – becomes part of the employer’s brand
• Companies known for developing their employees show significant bottom-line advantages, including reduced costs associated with turnover & executive recruitment
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Video Overview
• Hosted by Wayne Cascio, Ph.D.
• SHRM Foundation’s DVD Program
• Filmed at 3M Headquarters, St. Paul, MN
• Comprehensive interviews• Officers, Managers, and
Employees
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Identify Leadership Attributes Most Important• Thinks from outside in
• Drives innovation and growth
• Develops, teaches, and engages others
• Makes courageous decisions
• Leads with energy, passion, and urgency
• Lives 3M values
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In Leadership Development, what is most successful in helping leaders develop?
• Leaders teaching leaders
• Focus on business needs
• Build relationships with executives
• Use action learning
• Customized development and training
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How does coaching help identify and prepare up-and- coming leaders?
• Coaching the people
• Coaching colleagues and peers
• Upward coaching
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How does “Action Learning” help 3M identify future leaders?
• Small projects
• Freedom to succeed
• Presentation of findings
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How does innovation affect leadership development and succession planning?
• Allows ideas to bubble-up
• Allow people to be themselves
• Innovative employees are often strong leaders
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How does an organization incorporate its strategy into the succession planning process?
• Align key management roles with elements of the organization’s strategy
• Focus on those jobs that are directly related to the long-term strategy of the company
• Avoid diluting the process
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What are the key objectives of human capital planning as they pertain to succession planning?
• Align knowledge, skills, and abilities with strategy
• Identify talent earlier and deeper
• Leverage talent
• Drive diversity
• Balance internal development and outside hiring
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What are some barriers to succession planning that an organization may encounter?
• Managers lacking time and effort
• Differences in operating procedures among business divisions
• Managers hoarding star employees
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According to 3M, what is an innovative company’s most important asset?
• Find the right people
• Set them in the right direction
• Lead them to success
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Six Important Lessons
1. Begin with commitment from the top
2. Identify and communicate a common set of leadership attributes
3. Provide customized, relevant development
4. Use candid, comprehensive performance reviews
5. Keep to a regular schedule for performance reviews and identification of talent pools
6. Link all decisions about talent to the long-term strategy of the organization
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Succession Development Program• One-year commitment• Identify attributes needed and what they will look like• Partner with vendor to co-design and develop the curriculum• Various delivery methods:
• Pre-work• Classroom training• Personal coaching• Distance learning• Learning teams
• Capstone project