www.bizrecovery.org www.bizrecovery.org
Dr. Yi Deng, Dean and ProfessorDr. Yi Deng, Dean and ProfessorFIU School of Computing and Information ScienceFIU School of Computing and Information Science
Steve Luis, IT Director & BCIN Project Manager Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information ScienceFIU School of Computing and Information Science
Copyright @ 2007, 2008 Florida International UniversityAll rights reserved
MissionMission
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Provide a comprehensive and pioneering technology to Provide a comprehensive and pioneering technology to ensure ensure community-basedcommunity-based business continuitybusiness continuity from major from major natural or man-made disastersnatural or man-made disasters
Link thousands of companies, NGOs and government agencies Link thousands of companies, NGOs and government agencies across the State of Florida into a B2B community network before across the State of Florida into a B2B community network before and after disasters to minimize business down timeand after disasters to minimize business down time
Enable and support public-private partnership engaged in Enable and support public-private partnership engaged in business continuitybusiness continuity
Maintain and re-enable critical information flow, supply chain and Maintain and re-enable critical information flow, supply chain and business ecosystem disrupted by disasterbusiness ecosystem disrupted by disaster
Year round public service benefits businesses of all sizes, and Year round public service benefits businesses of all sizes, and supports community-wide recovery supports community-wide recovery
Effort and RecognitionEffort and Recognition
Three (3) years R&D in close partnership with local Three (3) years R&D in close partnership with local governments and industry leaders, guided by disaster governments and industry leaders, guided by disaster management expertsmanagement experts
Recently Awarded:Recently Awarded: Research funding from National Science Foundation to conduct Research funding from National Science Foundation to conduct
pioneering research into the management and mining of real-time, pioneering research into the management and mining of real-time, community-based disaster data.community-based disaster data.
Equipment and funding from IBM to support R&D pilot in South Equipment and funding from IBM to support R&D pilot in South Florida.Florida.
Published in US Chamber of Commerce, Miami Herald, Sun-Published in US Chamber of Commerce, Miami Herald, Sun-Sentinel, Palm Beach Post, International Conference on Sentinel, Palm Beach Post, International Conference on Digital Government Research Digital Government Research
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Motivation: Hurricane ScenarioMotivation: Hurricane Scenario
Studies show that ~40% of companies Studies show that ~40% of companies failed within 36 failed within 36 months months when they were closed for 3 or more days as a when they were closed for 3 or more days as a result of a hurricaneresult of a hurricane
Our analysis shows that, if the BCIN network helped 5% Our analysis shows that, if the BCIN network helped 5% of the companies in South Florida to speed up their of the companies in South Florida to speed up their hurricane recovery by one week, it would prevent $220M hurricane recovery by one week, it would prevent $220M of non-property economic losses which would result from of non-property economic losses which would result from that week's closure.that week's closure.
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Partnership – Enabling the Business Community and Local Governments to collaborate on preparation and recovery efforts year-round
Information Sharing – Understanding what businesses and local governments need to know in order to speed recovery
Technology – Connects thousands of companies using the Internet and FIU’s software technology to direct the right information to the right people at the right time
StrategyStrategy
BCIN Community and Technology
Critical Information Sharing & Dissemination
BCIN CORE DATA SPACE
Multi-tier B2BSocial Network
Disaster RecoveryMarketplace
IntelligentSituation Awareness and
Decision Support
Businesses GovernmentAgencies
NGOs Media
BCIN Virtual Communities
By Geographic Areas
BCIN Virtual Communities
By Organizations
BCIN Virtual Communities
By Public-PrivatePartnerships
BCIN Virtual Communities
By Jurisdictions
BCIN Virtual CommunitiesBy Supply Chains
Objective: Build a Broad PartnershipObjective: Build a Broad Partnership
Government:Government: Miami-Dade County Emergency Miami-Dade County Emergency Management & ESF-18 Committee, Palm Beach County Management & ESF-18 Committee, Palm Beach County Emergency Management & Private-Public Partnership, Emergency Management & Private-Public Partnership, Monroe County Emergency ManagementMonroe County Emergency Management
Financial:Financial: FloridaFIRST FloridaFIRST Professional Assn:Professional Assn: Greater Miami Chamber of Greater Miami Chamber of
CommenceCommence Retailers, Logistics, Manufacturing, Services: Retailers, Logistics, Manufacturing, Services: IBM, Office IBM, Office
Depot, Wal-Mart, Ryder, Greyhound, Beckman Coulter, Depot, Wal-Mart, Ryder, Greyhound, Beckman Coulter, NCCI, and many others…NCCI, and many others…
Healthcare:Healthcare: South Florida Public Health Institute, South Florida Public Health Institute, Quantum GroupQuantum Group
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Selected Companies EngagedSelected Companies Engaged
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American Airlines Aon Corporation
AT&T Bank of America
Baptist Health South Florida Becker & Poliakoff
Carnival Cruise Lines Catepillar
ClearChannel Communications Crowley
Exeter Architectural Products Florida International University Florida Public Health Institute
Florida Power and Light Greyhound Lines
IBMHome Depot
Hurricane Protection Industries Insurance Information Institute
City Bank Beckman Coulter
Miami River Marine Group*Greater Miami Chamber of
Commerce Macy’s Florida
Miami Christian School Miami Dade College
Miami International Airport Office Depot
Publix Supermarkets Ryder System
T-Mobile Target Stores
Terremark Trane
United States Postal Service UPS
URS Corporation Visa
Wal-MartWachovia Bank WFOR-CBS-4
Winn-Dixie Greater Miami Convention & Visitor
Bureau
FloridaFIRST
ABN AMROAmerican National Bank
BAC Florida BankBanco Popular
BankFIRSTBankUnited
City National Bank of FloridaCommerceBank, N.A.
Executive National BankFidelity Federal Bank & Trust
Intercredit Bank, N.A.International Bank of Miami, N.A.
MellonMesirow Financial
Northern Trust, N.A.Ocean BankRegent Bank
Sun American BankThird Federal Savings
Topical Financial Credit UnionTotal Bank
Transatlantic BankUnion Credit BankU.S. Century Bank
Objective: Build the networkObjective: Build the network
Provide critical information and help businesses with key Provide critical information and help businesses with key pre/post storm decisionpre/post storm decision
What is the status of…?What is the status of…?• Key EmployeesKey Employees• FacilitiesFacilities• Supply chain & LogisticsSupply chain & Logistics• Financial NetworkFinancial Network• Where can I find products/services to help me re-open Where can I find products/services to help me re-open
quickly? quickly?
Can I re-open? Do I have to relocate? Can I re-open? Do I have to relocate?
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VideoVideo
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Interface: Login and functionsInterface: Login and functions
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Interface: Selecting County Status ReportInterface: Selecting County Status Report
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System CapabilitiesSystem Capabilities Current Work: Current Work:
Reliable (24x7x365), up-to-the-minute and customized (company or industry Reliable (24x7x365), up-to-the-minute and customized (company or industry specific) specific) critical informationcritical information before/after disasters critical to disaster planning and before/after disasters critical to disaster planning and recoveryrecovery
Multi-tier Multi-tier B2B community networkB2B community network for disaster recovery for disaster recovery communication and communication and coordinationcoordination
Within company, with partners in supply chain and with governmentWithin company, with partners in supply chain and with government Business continuity marketplaceBusiness continuity marketplace for sharing and obtaining recovery assistance, for sharing and obtaining recovery assistance,
goods and servicesgoods and services
Future Work: Future Work: Intelligent and automated Intelligent and automated situation-awarenesssituation-awareness and and decision-support toolsdecision-support tools to to
assess disaster impact situations and business operating conditionsassess disaster impact situations and business operating conditions Intelligent Intelligent data & reality miningdata & reality mining tools for automatic analysis of recovery process tools for automatic analysis of recovery process
and strategic planningand strategic planning On-demand fine grain On-demand fine grain storm modelingstorm modeling and and impact visualizationimpact visualization
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Objective: Conduct a Pilot Project Objective: Conduct a Pilot Project in South Floridain South Florida
Strategy – bring the technology to the community ASAP in phased Strategy – bring the technology to the community ASAP in phased rollouts with progressive scalability and featuresrollouts with progressive scalability and features
Trials completed: Technology functional but not feature completeTrials completed: Technology functional but not feature complete• Conducted two joint county exercises in March and May with Conducted two joint county exercises in March and May with
partners.partners.• Activated for internal testing w/ Miami-Dade EOC for Fay, Activated for internal testing w/ Miami-Dade EOC for Fay,
Gustav and IkeGustav and Ike
Phase I: First adopters rollout by July 2009 with 1,000 companies in Phase I: First adopters rollout by July 2009 with 1,000 companies in networknetwork
Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 companies in networkcompanies in network
Phased rollouts contingent on public and private fundingPhased rollouts contingent on public and private funding
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FIU NSF /CREST – BCIN LabFIU NSF /CREST – BCIN Lab
Yi Deng, CIS Dean and ProfessorYi Deng, CIS Dean and Professor Shu-Ching Chen, Assoc, Prof. (FL Public Loss Model)Shu-Ching Chen, Assoc, Prof. (FL Public Loss Model) Vagelis Hristidis, Asst. Prof. (Search Expert)Vagelis Hristidis, Asst. Prof. (Search Expert) Tao Li, Asst. Prof. (Data Mining Expert)Tao Li, Asst. Prof. (Data Mining Expert) Five Graduate Asst. Five Graduate Asst. Project and Systems ManagerProject and Systems Manager Technical and Business Assistance: IBMTechnical and Business Assistance: IBM
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www.bizrecovery.orgwww.bizrecovery.org
Dr. Yi Deng, Dean and ProfessorDr. Yi Deng, Dean and ProfessorFIU School of Computing and Information ScienceFIU School of Computing and Information Science
305-348-3947 [email protected] [email protected]
Steve Luis, IT Director & BCIN Project Manager Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information ScienceFIU School of Computing and Information Science
305-348-6215 [email protected] [email protected]
Copyright @ 2007, 2008 Florida International UniversityAll rights reserved
System Feature WalkthroughSystem Feature Walkthrough
Web based application screen shots follow…Web based application screen shots follow…
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BCIN Tracks and reports on your key employee and external contact status
Business Continuity Information NetworkBusiness Continuity Information Network
Business Continuity Information NetworkBusiness Continuity Information Network
BCIN tracks storm dynamics and how public and private infrastructure and services are impacted as the storm approaches.
Business Continuity Information NetworkBusiness Continuity Information Network
BCIN allows businesses to
enter the location of company
facilities and then provides the status of
currently-available
nearby assets such as ATMs, fuel stations, and retailers.
Business Continuity Information NetworkBusiness Continuity Information Network
BCIN’s customized dashboards allow users to track the status of critical
services over multiple counties.
BCIN allows businesses to quickly find the goods and services they need in order
to recover and resume operations.
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BCIN collects damage report data from County and company sources and provides you with a graphical interface for assessing damage throughout the
community.
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BCIN allows a company to report internally on assets and share recovery needs with the county or community
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BCIN allows authorized participants to track recovery of county businesses and commerce areas.
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BCIN provides an integrated process for each County ESF-18 desk to report on the status of major pubic and private infrastructure